Back in 2018, I had my initial consultation with Dr. Volpe at New England Plastic Surgical &…read moreAesthetics, and I can confidently say that choosing this practice was one of the best decisions I've ever made.
From the very beginning, Marcella, the office manager, was absolutely incredible. She helped me book my consultation, answered every one of my questions with care and patience, and made me feel like I was already in great hands before I even walked through the door.
When I met Dr. Volpe, I knew immediately that I was in the presence of a true professional. I was there for an abdominoplasty and breast implants--I had a lot of loose skin and was feeling extremely insecure about my body. Dr. Volpe didn't just treat me like another patient; he listened to my story, understood my emotional journey, and took the time to walk me through every step of the process. He answered all of my questions (I had a whole list!), and made sure I felt informed, confident, and supported the entire way through. His expertise, knowledge, and compassion were beyond anything I could have hoped for.
My results? Phenomenal. Better than I ever imagined. Dr. Volpe didn't just meet my expectations--he far exceeded them. I would do it all over again in a heartbeat, and I remain incredibly grateful for everything he has done and continues to do. Will be going back for bigger implants before he retires!
Marcella continued to be a rock for me after my surgery--she helped me schedule every follow-up appointment and even called me after surgery just to check in and make sure I was doing okay. That level of care is rare and something I will never forget. To this day, I still look forward to seeing her every time I come in. She truly cares.
Fast forward seven years, and I'm still a loyal patient. Their practice has expanded to include aesthetics, and I now see Stephanie regularly for lip fillers and Dysport. Before coming to her, I had gone to another provider, but from the moment I met Stephanie, I knew she was different. She took the time to understand my previous treatment history and made it a priority to get to know me and my body. Even though I wanted to go big with my lips, she approached it with caution and care, making sure it was done the right and safe way. She didn't just inject--she educated, assessed, and truly partnered with me in my aesthetic goals.
Stephanie is not only incredibly skilled, but also warm, personable, and so easy to talk to. We always laugh and have the best conversations during my visits. I love seeing her! She's also constantly learning and continuing her education alongside Dr. Volpe, which speaks volumes about her commitment to excellence and her patients.
Most recently, I had my first facial at their office with Antigoni--and she is an absolute gem! The sweetest and most caring person, Antigoni is clearly highly skilled in skincare. She explained everything she was doing during the facial and, even more importantly, explained why she was doing it and how each step would benefit my skin. It was more than a facial--it was an educational experience. I left not only glowing, but with most of the products she used because I was so impressed with her knowledge and recommendations!
The entire team at New England Plastic Surgical & Aesthetics feels like one big, supportive family. They're professional, compassionate, and truly passionate about what they do. I recommend them without hesitation to anyone considering plastic surgery or aesthetic treatments. They've changed my life--and continue to help me feel my absolute best.