I have been to Newton-Wellesley a few times and have had a great experience every time. I was…read morerecently rushed to the ER here with appendicitis (yuck!), and the ER overnight staff did a great job caring for me. They gave me a diagnosis within 4 hours and next steps despite not having a radiologist to read my results present (they outsourced). You'll notice people in the reviews will say you might be placed in the hallway, which was the case for me, but you will see that in every hospital. The ER is always overbooked and understaffed everywhere. Over the course of the night the staff regularly checked in on me, ran all of the necessary tests, and prepped me adequately for emergency surgery the next morning. The staff was truly exceptional, the surgical teams are incredible here. My surgery went flawlessly and they also did a great job with post-op follow ups, calling me promptly and scheduling my 2-week post op check in ASAP. During my surgery, they kept my contacts in the loop throughout the process. I thank everyone who helped me here at Newton-Wellesley and highly recommend choosing this hospital.

This is a good location if you need labs done on a holiday or weekend. Other locations nearby in…read moreWaltham and Chestnut Hill are not open on major holidays, but Newton Wellesley is open and pretty easy to get to right off of 128. Or just a couple miles from the pike. Limited parking at the entrance for handicap and some charging spots. Usually those are taken so you have to go to the lower parking spot and walk up a ton of stairs. There's also the option to valet which is $12 or only $4 if you have a handicap placard. To get to the lab/imaging location, when entering turn right after the check-in station, then go straight to the end of the hall and then left. You'll see a wooden desk on your right to check in. There's a small waiting room there, but also a larger room across the hall. They're not a lot of phlebotomy stalls, but they move pretty quickly. Staff are friendly and efficient. This is a good option for getting labs vs driving into Boston.

Oh this place is excellent : If you can be a member here…read morebecome one . Beautiful facility the doctors are good down to earth and nice . I am so happy with this place . I am very grateful to be a member here .

Don't be fooled by their offers to reach out to provide feedback. I did as they suggested and…read morereferenced this post. No response. Had to follow up a week later and got an automatic reply and then 4 days later, an actual reply. But I still have to jump through hoops to read it because they only correspond through the app and my account is no longer active. In their response, they doubled down and still are requiring my payment of over $180. The reply explains how insurance and billing work and deductibles. I understand all of this. My complaint specifically is that they are charging over $700/hour for virtual health care that - in my case - didn't even address my issue. I fully understand that US health insurance is broken. But this specific issue with One Medical is that they have the audacity to charge as much as they do for a virtual visit. I am done wasting my time with the back and forth. I thought for a minute they might do the right thing and offer a discount on my payment - we all know their owner (Bezos) can surely afford it - but they didn't. Do with this information what you will.

Primary Care Docs.... God bless'em! Such a thankless job, so hard to do it well!…read more These guys do. I've been going since high school (that'd be around 10 years now, holy crap!). It started out as a small office with 3 providers, and has grown into a large practice with 3 office locations, 9 docs, 2 PAs. Some of the older docs, like Dr. Legare, no longer accept new patients. But all of them have top CV's, and are absolutely excellent. They practice correctly (that's important to me), are very approachable as physicians, take meticulous care to get your results back to you - with a personal note of reassurance always. If you happen to have a health issue, efforts are always made to provide care as fast as possible: I had initial appointment, ultrasound, surgical consultation and follow up appointment all in one week. Because of their association with NW Hospital, you have access to top services right away. My only problem with them is, now that they're this giant practice, it's become very hard to get an appointment on short notice, whereas before I used basically be able to call the same day. On the other hand, if you tell the receptionist to have the doctor call you, they alwasy do, and they can squeeze you in if you really need. If you live in the Newton/Wellesley/Needham/Weston area, I recommend them. Oh - for those of us with concerns re: healthcare system, I have NEVER been erroneously charged for anything :)

Was always a patient with Dr. Holgerson. Then got traded out to some schmuck. Then Dr Schmuck left…read moreand I thankfully wind up with dr. Temp good guy, reasonable... But literally 3 weeks later I wind up with a new, different doctor. Why can't this practice retain its doctors??? Avoid. At all costs. Zero stars.

Best doctor ever. If I had not found you, I do not know what I would have done. You are ahead of…read moreyour peers and are well read. We need more doctors like you that are willing to stand out and take a risk to educate the public when others will not. I highly recommend this doctors she is amazing and should receive recognition for the wonderful work that she is doing. Excellent physician that cares about her patients and is very knowledgeable about her specialty. She is a leader in her field.

Although she does not take insurance, her rates are actually pretty reasonable compared to other…read moreLLMD's. If you have lyme or coinfections she is worth every penny.

My husband and I have been going to this practice for over 10 years. Our physician, Geraldine…read moreZabik, is so responsvie and attentive that we felt we needed to post a comment about her. I recently tried to get a prescription filled on a Thursday before a long weekend; however, there was a glitch and it never got sent. I called on Saturday and left a message with a covering physician who said there was not much she could do until Tuesday but that she would contact Dr. Zabik, (very nice thing to do). Later that day, Dr. Zabik called my home and left a message that she had called it in for me. I did not ask her to do that but she did it because she is such a caring physician. I would highly recommend Dr. Zabik and this practice.

This Dr. Sarwada Tuladhar Jha does not care about the patient's health. She cares how much she can…read moretake from the insurance company. I had a physical exam and she put an additional office visit and preventive care on the order. Lab tests (blood work) are put on the office visits not the physical exam causing the insurance to not pay. Everybody has to pay attention when visit her.

I've been a patient here for over a decade, but the quality has declined sharply. Appointments…read morerarely start on time, communication has become unreliable, and billing feels inconsistent. My last virtual visit was billed far higher than what was actually done. It's getting harder to trust this practice, and I hope these issues are addressed.

Exceptional Health is a fantastic practice. The team is dedicated and really cares about helping…read moreyou reach your health goals. The service is great, and it's definitely worth the investment.

Exceptional Health stands out in concierge internal medicine with their exceptional approach to…read morecare. The team's dedication and genuine support really make me feel beyond cared for. My doctor found medical issues no one else has picked up on before. I finally feel like I'm on the right track!

I moved to Dr. Perna recently, but will be moving out soon, and here's why:…read more* They typically call you in 15-30 mins after your scheduled appointment time * The nurse takes the vitals, and very courteously tells, "The doctor will be with you shortly". You will then have to kick your heels for another 30-45 mins before the doctor shows up * She struggles to use whatever software it is they use * She is always in a hurry How could someone not have the time for a patient, and yet be perpetually late?

I'm outta here. Didn't even get to see the doctor. Ryan the medical assistant insisting I was…read morenever told something in a phone call he was not part of. Then he tells me I'm rude and goes to tell his manager. Before he does that, I tell him he doesn't have to be concerned because I'm leaving. I don't think he was listening because when he was talking to the manager, IN THE HALLWAY for everyone to hear, he says oh, and now she's leaving. I get chased down the hallway. Do not get mad at me because the doctor told me something yesterday and I'm following her instructions. I should have listened to Dr Perna the first time I met her when she was more than an hour late for our first appointment so I left and about 50 minutes late for our second first appointment. She was upset I was upset. And she said I should find another doctor because she will continue to be at least an hour late but insisted I be on time. Passive aggressive poorly run practice. Run away.

I moved up here and needed a doctor. I found Dr. Vandor in my insurance network and decided to go…read moreto Caritas. From the minute I walked in I knew this was a great choice. The staff were friendly and made me feel at home. Dr. Vandor was incredible. He was very knowledgeable and professional. He made me feel at ease and explained everything he was going to do. I highly recommend this practice and especially Dr. Vandor.

Dr. Vandor is HANDS DOWN the best primary physician I have ever had. I have lived all over and…read moreexperienced multiple Drs. His office is fast and efficient. Anytime I have had an appointment, I am in and out within a half hour. Dr. Vandor is funny yet serious when needed, thorough, and never makes light of the reason for your visit. It is safe to say that I trust him with my life! I am even considering change my health insurance just to stay a patient of his - that is how good he is! Do yourself a favor and GO SEE VANDOR!

Dr. Frankl is fantastic. She is extremely nice to her patients and really cares about them…read more Unfortunately, she's not taking new patients, but if you're lucky enough to already be one, then you're one of the lucky few Americans to be getting A++ quality care.

She was very thoughtful and ex-Plained situations well. Her NP was also very friendly and kind…read more My only complaint with the practice was that I had a problem that I was very anxious about and she would not return my call. I must add that I rarely, if at all, called her office to talk to her. I think that she should have returned my phone call. I left her practice.