I got a blood infection and was very sick in ER. That was the only (-) experience. 6 hrs in the…read morehallway *. see David D. Review. Moved to 5th floor. From that moment till released. Excellent care in every area. MRI, Cat scan, Echo Cardiology. Lab, and immediate care when I turned the call light on. The food was great, loved the everything omele. Thank you for the caring support crew. Three very tough days then two coming back. Great care by all. Special thanks to Cardiology, Lab, Neurology and Infectious Disease. I has Sepsis, a stroke, but quick work by my care team, and care from great professional Nurses, and I'm still recovering but its tough to think of the outcome had we not came to Newton Wellesley Hospital. * ER was less then desirable. my wife took care of me. from getting a room to release 5 STARS!

I spent seven hours in Newton-Wellesley Hospital's emergency room last week after an accident that…read moreleft me with a dislocated bone fracture. Although my injury was not life-threatening, the pain was excruciating. I waited six hours before receiving pain medication. I understand and fully support treating the most serious cases first. What troubled me was the lack of compassion I experienced while waiting. I felt little acknowledgment of my pain or reassurance that help was coming. The staff may have been overworked, but patients still need to feel that their suffering matters. As the hours passed by in the waiting room, my pain increased markedly. I pleaded for pain relief--even just Tylenol. A nurse responded, "Can't you see this is an emergency room?! People are sick and nearly dying here!" Obviously I had not seen anyone that night who appeared very sick, much less nearly dying. They would have arrived by ambulance and were not visible to me. When I asked sheepishly about that, she barked, "I can't reveal anything about other patients!" Her tone was shaming, dismissive. and cruel. I understood and supported that others needed priority. I was asking for relief from unbearable pain which, by law, all patients are entitled to. Once treatment began later, the medication helped enormously, and the team realigned the dislocated bone. I appreciated the physical medical treatment. But I did not appreciate the public shaming and the general coldness from the entire staff. I will never go to that hospital again. Feeling cared for is a significant part of healing. An emergency room may not be able to eliminate the wait, but patients still deserve compassion, communication, and attention to their pain. That part of my experience at Newton-Wellesley fell far short.

This is a very bad irresponsible guy, he has moral problems, He does not care about patients' death…read moreand live, his only intension and purpose is earning money and play with more and more woman; a lot of patients died in his hands and he destroyed a lot of families!!! an Evil. He simultaneously doing real estate business, he is never focused on patients' lives and wellbeings!

THE RUDEST RECEPTIONIST STAFF I HAVE EVER ENCOUNTERED. threw a clipboard at me and demand my…read moreinsurance info tried explaining my insurance info then and they both brushed me off. no eye contact, no greeting

Oh this place is excellent : If you can be a member here…read morebecome one . Beautiful facility the doctors are good down to earth and nice . I am so happy with this place . I am very grateful to be a member here .

Not only they don't want to do the minimum work done in a normal pcp office, they make you do…read moremultiple visit for same issue or push for more visits for medicine renewal. Their np sugarbaker also put in my medical record that I was 'over utilizing' their so called service when I never had any medical interaction with her. they were making me book appts for questions like how do I schedule the tests you ordered. They didn't know how even after I booked the appointment. For example, booked appt after ER discharge due to heart issue. They told me to go back to another ER. Totally incompetent

Primary Care Docs.... God bless'em! Such a thankless job, so hard to do it well!…read more These guys do. I've been going since high school (that'd be around 10 years now, holy crap!). It started out as a small office with 3 providers, and has grown into a large practice with 3 office locations, 9 docs, 2 PAs. Some of the older docs, like Dr. Legare, no longer accept new patients. But all of them have top CV's, and are absolutely excellent. They practice correctly (that's important to me), are very approachable as physicians, take meticulous care to get your results back to you - with a personal note of reassurance always. If you happen to have a health issue, efforts are always made to provide care as fast as possible: I had initial appointment, ultrasound, surgical consultation and follow up appointment all in one week. Because of their association with NW Hospital, you have access to top services right away. My only problem with them is, now that they're this giant practice, it's become very hard to get an appointment on short notice, whereas before I used basically be able to call the same day. On the other hand, if you tell the receptionist to have the doctor call you, they alwasy do, and they can squeeze you in if you really need. If you live in the Newton/Wellesley/Needham/Weston area, I recommend them. Oh - for those of us with concerns re: healthcare system, I have NEVER been erroneously charged for anything :)

Was always a patient with Dr. Holgerson. Then got traded out to some schmuck. Then Dr Schmuck left…read moreand I thankfully wind up with dr. Temp good guy, reasonable... But literally 3 weeks later I wind up with a new, different doctor. Why can't this practice retain its doctors??? Avoid. At all costs. Zero stars.

Best doctor ever. If I had not found you, I do not know what I would have done. You are ahead of…read moreyour peers and are well read. We need more doctors like you that are willing to stand out and take a risk to educate the public when others will not. I highly recommend this doctors she is amazing and should receive recognition for the wonderful work that she is doing. Excellent physician that cares about her patients and is very knowledgeable about her specialty. She is a leader in her field.

Although she does not take insurance, her rates are actually pretty reasonable compared to other…read moreLLMD's. If you have lyme or coinfections she is worth every penny.

My husband and I have been going to this practice for over 10 years. Our physician, Geraldine…read moreZabik, is so responsvie and attentive that we felt we needed to post a comment about her. I recently tried to get a prescription filled on a Thursday before a long weekend; however, there was a glitch and it never got sent. I called on Saturday and left a message with a covering physician who said there was not much she could do until Tuesday but that she would contact Dr. Zabik, (very nice thing to do). Later that day, Dr. Zabik called my home and left a message that she had called it in for me. I did not ask her to do that but she did it because she is such a caring physician. I would highly recommend Dr. Zabik and this practice.

This Dr. Sarwada Tuladhar Jha does not care about the patient's health. She cares how much she can…read moretake from the insurance company. I had a physical exam and she put an additional office visit and preventive care on the order. Lab tests (blood work) are put on the office visits not the physical exam causing the insurance to not pay. Everybody has to pay attention when visit her.

I've been a patient here for over a decade, but the quality has declined sharply. Appointments…read morerarely start on time, communication has become unreliable, and billing feels inconsistent. My last virtual visit was billed far higher than what was actually done. It's getting harder to trust this practice, and I hope these issues are addressed.

Exceptional Health is a fantastic practice. The team is dedicated and really cares about helping…read moreyou reach your health goals. The service is great, and it's definitely worth the investment.

Exceptional Health stands out in concierge internal medicine with their exceptional approach to…read morecare. The team's dedication and genuine support really make me feel beyond cared for. My doctor found medical issues no one else has picked up on before. I finally feel like I'm on the right track!

If you'd asked me to rate them a year ago, it'd be five stars all the way. Keith in the office was…read moretotally friendly and the office staff in general was really responsive. The doctor's are good (although I second the earlier review that mentioned long wait times - not sure if it's just Dr. Perna or the whole office). That's not why they lost points for me, though. I put in an appointment request... and gave up and called a week later to book it (and of course they're booking over a month out for annual exams). At the same time I was on the phone, I put in a refill request... and we're now several days and four phone calls later (from me to them, they always take my number and never return the call) and I still don't have a refilled prescription (and it's now after 5pm on Friday, lucky lucky me). Not sure if they've had some staff changes, or shorthanded due to vacations, or just my luck, but this isn't the responsiveness I've seen in the past (and raved about to friends). :(

I moved to Dr. Perna recently, but will be moving out soon, and here's why:…read more* They typically call you in 15-30 mins after your scheduled appointment time * The nurse takes the vitals, and very courteously tells, "The doctor will be with you shortly". You will then have to kick your heels for another 30-45 mins before the doctor shows up * She struggles to use whatever software it is they use * She is always in a hurry How could someone not have the time for a patient, and yet be perpetually late?

Dr. Frankl is fantastic. She is extremely nice to her patients and really cares about them…read more Unfortunately, she's not taking new patients, but if you're lucky enough to already be one, then you're one of the lucky few Americans to be getting A++ quality care.

She was very thoughtful and ex-Plained situations well. Her NP was also very friendly and kind…read more My only complaint with the practice was that I had a problem that I was very anxious about and she would not return my call. I must add that I rarely, if at all, called her office to talk to her. I think that she should have returned my phone call. I left her practice.