Very friendly, patient, and helpful staff. Definitely coming back for more help with shoes.

Store is wicked cool and I'm obsessed with Rick Owen's work however the employees here seem a bit lazy and unhelpful? One girl just followed us upstairs to chit chat with a coworker and didn't bother asking if we needed help. read more

Loved this store since I was a teenager from the A$AP shout out. the architecture is very avant-garde I love the staircase. The second floor is always a treat, latest creative direction and staples push barriers. Some of the staff are really nice and some are snooty but that's regular in this category. Check it out read more

This shopping day was made the moment i stepped inside. Not only did i love the person who was helping me , the energy was on point the store had what i wanted the sales associate had knowledge on the items being purchased and paid attention to the details i was telling him. Best money spent it was such a great experience i purchased another item from them read more

Rick Owens - Women's Clothing Near Me - New York, New York

I am a huge fan of Rick Owen's. Just great unique fashion guru to me. However. I am far from Adam of this store. Where do i begin ?!?!? Let's start with positive. Store is clean. Bright. Clothes displayed in very functional manner. By which i mean. You can easily see what it looks like as there are not too many pieces on a rack. Also. Similar Colors are hung on the same rack. So. If you trying to match or just like his fabric choice. It's easy to coordinate. Shoes displayed each on its own shelf. Dressing rooms are very creative and fabulous. I am in love with the store. And products. Pictures attached. The negative. Which i hate to bring up. However. Biggest minus to this store IS employees. They are very snobby. You wait for a long time to get in. Then you get in, you hardly greeted with a smile. The sales guy did give me shoes to try on. But was so cold and not involved. I couldn't wait to get lit. I felt like i was 2 nd class citizen. Shopping around. I left the store. Decided i liked the pair of shoes. And called them up. The person oh the phone - B - dragged me along for weeks. No response to emails or phone calls. I just ordered online. I would visit the store again. But i ll be more aware of attitude and just not take it so personal. read more

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Converse Turbo weapons my second pair. A spin on Dr. Julius Erving 80s on court basketball shoe. Comfy read more

Rick Owens - Picked up a good good pair of converse turbo weapons.. Dr. Julius Erving remake to the max. Super comfy with arch support. - Women's Clothing Near Me - New York, New York

Amazing service from the entire team, unfortunately they did not the black /black abstract Geth runners but probably will impulsively buy something else when I'm back, SO JACOB read more

Rick Owens - Best store in New York Jacob is awesome definitely coming back asap no place else to shop, LLRO - Women's Clothing Near Me - New York, New York

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I mean, its rick owens, they are literally the best designer company of all time. They have a great selection of shoes, and it is pretty luxurious. read more

100% the rudest, most pretentious and offputting staff. It's a museum inside and I love Rick. My sales associate was on his phone the entire time, acted as if my life was meaningless and barely knew information on garment materials when I asked. Go for the clothing however. read more

Bought a shirt online for $1750 and they sent me the wrong size. Had to contact them and send photos of all the tags before they would give me a return authorization to return it. I sent all the photos and all the tags intact. I literally put it on, was too tight and I took it off. I checked the labels and saw they sent me a L instead of an XL. They refused to return it, claimed they had a "video" of the item being packed and it was the correct size. I asked to see the "video" and they refused. On top of that, im dealing with people in Italy so the time difference is an issue too. This is the most ridiculous situation I've ever been in. I have no way to handle this as they are in Italy and refusing to return it for my correct size. Guess I'll call American Express and dispute it. I've never seen such horrible service. To think I paid almost $2,000 for a shirt, I expect more. read more

Surprisingly, no one at this location came across stuck up at all (which is the usual case with high end designer stores) Thanks to Bryan(or Brian!) for taking care of us and speaking to us for majority of the time in this store, and for also giving my BF two left over lookbooks that he now cannot stop talking about. They offered us water and were happy to assist with all the annoying questions we had! Lol, thanks again! We will be returning! read more

Rick Owens - YES - Women's Clothing Near Me - New York, New York

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I've been a huge fan of Rick's work for many years now but only recently made it to his nyc store. It's a beautiful space and the employees were very knowledgeable snd friendly, which isn't always the case with boutiques like this. read more

Amazing. So happy that a Rick store was finally opened in NY (it's operated by the Atelier folks) to offer much more of the range than what Atelier previously had and then the small buys at Barneys and Jeffery. The smoke wall is amazing, the only downside to the place is the location in "West SoHo" is still kind of off the beaten path. But, with Atelier there and being so remote they know that if you go, you're going there for a purpose and not randomly stumbling upon it. The staff may seem standoffish; but, they are for the most part great. read more

Wow, my first time in a Rick store! Such a great experience. Jacob was so helpful and cool to talk to. Great people there! Can't wait to come back. Thank you! read more

I LOVE this store... I could come here just to listen to the amazing minimal tracks on the speaker system. I guess I'm also heavily biased from being totally into the clothes and the black minimal aesthetics, but even if you're not, just touch it. Feel the the softness of the fabric. Even if you don't care about fashion in any sense, this is just so comfortable... While you're in the 'hood you should of course also check out the new location of Atelier, the Thom Browne store and walk those last blocks down to the Number (N)ine store... Happy spending. read more

Severe, dark and a-symetrical silhouettes peered out the window...and warm and helpful staff welcomed me as I walked in. This deceptively minimalist boutique is rich on subtle details; just like the apparel! -A forrest of tall and intimidating zipper-slashed wedge boots stand at rapt attention by the doorway. -A blackened skull and antler stand guard over soft nests of scarves on the accessory display table. -Behind the registers, puffs of smoke float in stark contrast against a black backdrop. -Every purchase is lovingly paper-wrapped and packed in a unique, gable-shaped bag that looks like it could beat up your Victoria Secret bag at lunch. One of Rick's dust-colored tank tops has made its way into my regular Fall rotation, and I'll be back, so it doesn't get lonely... read more

This store has such lovely staff. A beautiful woman helped me today who was incredibly knowledgable, professional, and not pushy. I will definitely come back to buy more 'investment pieces' here. They have great leather and his collections are timeless. I must say the Paris boutique is much more beautiful, but I am sure that is because it is the main store. This one was by no means ugly, just not standing up to the gorgeous clothing, or the Paris store. read more

first time being in the store, my friends and I all got racially profiled. we walked up to the second floor, and the entire staff began to surround us and sit on their phones, pretending to be discreet. absolutely disgusting and i will NEVER EVER consider buying a piece of merchandise from this store, ever again. absolutely pathetic. read more

The sales crew this store has boggles my mind. Recently I inquired about an item that one of the crew said they would ship to this store from LA. I called later to check the status of the transfer I was assured by another of this crew that the transaction was complete. I receive a call a day later from another of this crew saying that the shipment never happened but they had the item that I had been told they didn't have. I explicitly described the item and was told they would hold it. I rushed to the store and witnessed this member of the crew lie to me showing a spring item that was not the item I was told was being held. Pretty sure that they either sold the item before I got there or was told this story to lure me in to purchase this other item. Wow - shame on you Rick Owens crew. Is this how a high-end designer sells luxury goods? These luxury goods no longer look so luxurious. read more

Wow! You would think that a brand that is so irrelevant would be at least (at least) fall back on the luxury shopping ideals of being mildly polite to its nearly extinct customer base. You would think... I went with my boyfriend and a friend, with the intention of shopping, which is to say exchange money for 'goods' or services. What happened... I opened the door, 10 mins to close, and was struck by a voice screamed 'CLOSED!' We said, i"it's not yet 7' to which she reiterated her previous sentiment, 'CLOSED!' And that was that. You would think, as we were the only other humans she had seen all day, that made the journey ALL THE WAY over to that store to aid in paying her salary, she might be ever so slightly accommodating. You would think she might even be grateful, not only to make a commission, but to see and converse with other humans, you would think. You might also think, that as she has just spent 8 or so odd hours, inhabiting the utterly vestigial arm of gothic fashion, alone, she might at the very least be pleasant. If you think any of these things you would be wrong. Avoid this store like a plague era morgue and if you need a Rick Owens fix, I'm sure you can pick it up for a song on Ebay. Terrible terrible same. Black Friday 2013 6:50pm read more

I cannot afford a G/D thing in this store but it is a really intriguing environment. Maybe one day the $2500 jacket can be mine.

I am not usually writing reviews, but after reading a previous one I needed to say something. I was christmas shopping at the Rick Owens Boutique on Friday the 29th, and was in the Boutique from 6:30 to 7:15pm. I didn't hear anyone scream :"CLOSE"... Well, anyway, the staff was really charming and gave me all the help I needed. I didn't feel rushed even though I knew they were doing extra time in the shop. I, therefore, highly recommend visiting the boutique if you are a fan of Rick Owens... And if you don't know his work yet, please, by all mean: go and see for yourself how great his clothes are! read more

I dunno. I thought the store and the staff were great. I wasn't wearing any Rick Owens stuff; just jeans and an h&m jacket. I recently got the bug to get one of his jackets and ran into the store while walking down the street. It was my first time in the store and the woman who helped me was very helpful to explain where everything was and also helped me try on some jackets that might fit me (I was concerned that my arms are NOT as skinny as they used to be as I have been lifting weights). The area is a little off main shopping drags, but then again - who wants to be in Soho w/ a thousand people other shoppers? My other favorites Comme des Garconnes, Balenciaga are also off the main drag, but those are a chance to visit the galleries. In this case, I guess one can visit the Holland Tunnel. read more

This location is the absolute WORST. I called the store before actually going to make sure that they have the item in stock. I spoke with someone on the phone and he stated the item was in stock in the size that I needed, I then went ahead and told him I will be there shortly. I drove all the way from Jersey to the Manhattan. When I arrived to the store, the customer service was HORRIBLE! No one greeted you or even acknowledged that you entered the store. I asked one of the workers if she was able to help me and she stared at me as if I was a headless horseman. I asked again "Hi are you able to help me?" She then slowly walked over to me as if she didn't want to be bothered. I asked if the item I wanted was available for me to purchase in a size 37. She went ahead and told me that the item was not available in any sizes. What's frustrating is not only did the person on the phone LIE about an item being in stock but the customer service in that store is horrible. I honestly will never step foot in that store ever again. I will wait until I'm in Miami or another state. I wish I was able to give no stars read more

If you wish: to be professionally wrapped, bound, and otherwise encumbered with Rick Owens.

I stopped by the store as I wanted to pick up a jacket for my wife. However their stock was minimal at best. The jacket was already available at Kirna Zabete, net-a-porter.com, etc but not here. Also, the sales person was less than helpful when I inquired whether they would be getting the jacket and which colors. Let's see... bad service, NY sales tax, and an ungodly trek to West Soho. I think I'll keep my RO purchases to the web and consider this excursion as a once in a lifetime experience. read more

Nice! Expensive and worth every penny. Ive gotten over my rick stage but will say, if youre into the expensive goth look, this is your place. Theres a super attractive guy who works there if you want eye candy. Back in the beginning, they had a salesman/woman in full geisha wear. How amazing to see performance art when you shop. Every rick leather i have has aged beautifully. My last purchase was the angel coat. I feel so amazing when i wear that piece. I live a bicoastal life and thank god i can wear these "outfits" in nyc. read more

Love this place.Bought my first Rick Owens jacket from this location.excellent service and might I add that the staff here are quite easy on the eye;) read more

Store is amazing!!! Best team ever!!!! Very friendly & knowledgable. Loved it!!!!!! I took pics & they were cool about it. Great atmosphere.

The only place to start your search for an amazing Rick Owens item is at their boutique in West Soho. Other stores in the city carry their items but none of their selections will be as comprehensive as at the boutique. The store is lined with the full men's, women's and footwear collections from the current season and true to the RO style is extremely modern and minimal. Yes, Rick Owens is off of the beaten shopping path, but this actually works in its favor. People going to RO are intentionally seeking it out which means you avoid the masses usually traveling down the main area of Soho around Broadway, Mercer and Prince Streets. It also makes for a more relaxed shopping atmosphere. When I was there, there was only one other customer in the store. The store is of course extremely expensive, but unlike typical ultra high-end boutiques in the city which may have snobby, and overbearing salespeople, Rick Owen's has some of the most low-key, helpful and beautiful staff anywhere in NYC. I worked with a woman who helped me try on two jackets I liked and when (unfortunately for me) they were sold out of the jacket I wanted in my size, she suggested a number of other boutiques in the city I could try. Also, it's worth it to note that I was offered a bottle of water as soon as I walked in the door, before it was even evident I was interested in buying something. Overall 10/10. The place was a shopping paradise that left me drooling over every item and the staff was amazing. Look forward to going back right when the next season drops so that I am sure they'll have my size in stock!! read more

Usually I don't always have the best high end retail clothing store experiences. However to my surprise, knowing it's such a luxury designer store, i had a really good experience. The staff is very friendly & not snobby like other places, everyone seemed really down to earth & helpful. :) Also very beautiful store itself, minimal, modern & very New York. read more

Absolutely amazing place in New York. Just like a museum of contemporary art for me. Great and friendly atmosphere with such amazon people working there. Classic music totally fits the place. Shoutout to Jacob and Milton. Will return here later! read more

best place to shop and best man to model for! Rick rocks1 clothes fit so well, but a tad on the larger side i feel. atmosphere is beautiful and atmosphere is friendly and artsy read more

The people here used to be pretty crappy, but the have improved as of late. The clothes and the service still seems better at Atelier though. read more

Rick Owens brand boasts a small yet highly devoted team which is verifiable as well by the operation of this Howard Street location. The dedicated and communicative team of this space proved very helpful in locating a FW1718 Men's coat which was not on premises (at that time). The coat, found in the brand's Miami shop, was shipped swiftly to New York for an in-store purchase of whose experience was very painless and ultimately pleasurable. read more

The clothes and shoes in here are amazing quality, the space itself is beautiful and the staff was very welcoming and friendly. Shout out to Jacob! read more

Uhm, only had fantastic experiences with the staff here. Shout out to Sharif and Nicolas, who are extremely polite, helpful, and friendly. They let me do my thing and know the brand, so it's fun talking about their collections and building my own with them! read more

Rick Owens is so deep. I loved the design of the NYC store, especially the smoke curling up behind the glass at the counter. They also try to have more of the unique items rather than the classics you'd find at say Barneys. I was helped by Shelley, who not only had a great sense of style but was really nice and helpful, suggesting items and how she'd wear them. read more

Rick is a visionary. Some things are a little out there for me but I must say there are a few pieces that I put into my rotation. Keep it up, but don't forget to keep making things that I can wear everyday. read more

I stopped by here yesterday hoping to grab a Stooges. The store is absolutely beautiful and the staff was so welcoming. Alex helped me out, pulling a number of other jackets and making suggestions. They unfortunately didn't have my size in what I came in for. But, it was still a wonderful experience, very much because of Alex, who hung out with us for awhile and was so personable and cool. Wonderful customer service. I definitely left a bigger fan of the brand. read more