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    Rick Hendrick BMW

    3.4 (127 reviews)
    Open 7:30 am - 7:00 pm
    Updated a few days ago

    Services - Rick Hendrick BMW

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    Reviews With Photos

    Rick Hendrick BMW!!
    Dr. Scott C.

    I love the Service Manager Jared Young! He is amazing and extremely helpful in difficult circumstances! Nicole my Service Advisor is always so positive!! Both went above and beyond this morning when my Right Front Tire was going flat both accommodated me stopping in early to intake my BMW X5. Thank you both if I could give you 10 Stars I would, easy 5 Stars Again!!

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    29 days ago

    Great experience working with Robby Barnes at my appointment! Very thankful for his help.

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    Kathleen W.

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    6 days ago

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    Kathleen W.

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    8 days ago

    Responded quickly to get me into the shop, gave me a loaner car, fixed my car, all with professionalism. A special nod to Ian

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    Kathleen W.

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    8 months ago

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    1 year ago

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    5 months ago

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    Sheila T.

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    3 months ago

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    Kathleen W.

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    4 months ago

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    Kathleen W.

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    7 years ago

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    5 years ago

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    Sheila T.

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    4 years ago

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    Sheila T.

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    Page 1 of 4

    Ask the Community - Rick Hendrick BMW

    Review Highlights - Rick Hendrick BMW

    About a month after our initial visit, Umut called me and said the car was ready and available for pickup.

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    DriveTime Used Cars - DriveTime Used Cars - Charleston, SC

    DriveTime Used Cars

    (21 reviews)

    West Ashley

    Selection of available cars to purchase is horrible. Did end…read moreup getting a car. Then they Repo'ed my car. Not because I was missing payments or even late on payments. They Repo'ed the car saying that I did not get a VIN verification. That is their responsibility as a dealership ( dealer handling and title fees) not mine as the customer. BUYER BEWARE!!!! A lot of other places to purchase a vehicle with better selection.

    I LEASED A LEMON!! Whewww .. where to start? Customer service! Let's start with the good, April…read more13th, I visited DriveTime for a car. The young lady that worked with me did an absolute phenomenal job! Very attentive, a lot of active listening, very professional. I was recommended to her by her colleague after he noticed he wasn't successful in selling or convincing me to purchase a car. & Although it didn't work out with him, he didn't let me leave feeling hopeless with no luck, which was appreciated. With the young lady, she was very understanding & sympathetic with my situation and together we found a car. I came back on Monday, April 14th 2025 to pay the down payment totaling $1100, I left with my car happy asf! April 18th, 4 days later, the car was giving me shaking & vibration in the seat, steering wheel and floor base at 50/55mph, but later went away. April 21st, the vibration & shaking returned. I called DriveTime to let them know about this and was recommended to take the car to Firestone on Savannah Highway so that they can file a claim with Silver Rock, who the warranty is through if there are mechanical failure during my 30 day warranty. This specific location was highly recommended by the guy at DriveTime & I quote "I highly recommend the Savannah Highway location because they're more familiar with Silver Rock and how they operate". (THEY ABSOLUTELY SUCK! but that's a different story for a different review) I scheduled my appointment & took my car there on April 26th. Explained to them what was the issue, 4hrs later I left with a wheel bearing replacement, the one that was on the car was ready to pop, per the technician/mechanic. April 29th 2025, I took my car back because the same problem occurred, I was then advised that the car would be kept overnight to have the brake pads & rotors replaced, parts had to be ordered. After having the services completed, my brakes squeaked so bad it sounded like a school bus & the dang car still was shaking at a certain speed! Atp I'm irritated. May 16th, 2 days past my 30day warranty mark at $0 deductible, my engine light started blinking as I was driving and my car began jerking/hesistating and stalling to accelerate past 40mph. I immediately took the car to Firestone who told me that I couldn't be seen for service until Monday or Tuesday (5/19 - 5/20). Drive time was just down the road so I made my way there but stopped by AutoZone for the engine like check & was given a P1326 code. I got to DriveTime where I was told there was nothing they could do because they don't have the authority. I was provided the contact number for their customer sales relations department. I received a case manager and suggested places to take my car anywhere else in network other than Firestone. Took it to precision tune who ran their diagnostic test & told me about the code P1326, Replace Engine Block Assembly! Pretty much the engine was no good! because there was 0 oil in it and its been that way at the time of purchase. Till this day I am praying and hoping that a new engine is not needed because the warranty is giving me a hard time with coverage. I absolutely regret purchasing this vehicle with DriveTime! And no I won't be recommending the business to anyone. I chose to keep everyone's name anonymous, but I do know every last one that I had an encounter with. All down to the mechanics at Firestone. To know me is to know I'm big on reviews and I'm very thorough with the ones I give! Shop at your own risk, LITERALLY! ** update .. the engine has to be replaced

    Baker GMC - Nice 2016 SRX loaner car while I have service done on my SRX...

    Baker GMC

    (71 reviews)

    West Ashley

    After an amazing Charleston driver decided to wreck our car, we needed a new car. I don't know…read moreabout you but buying a car is not my idea of fun. Luckily, my boy upstairs spent a couple extra hours creating The Sally Fanjoy. She was quick to answer my calls and messages. She went above and beyond to send us possible car matches, explain leases, and mention resources I could use when looking for my next whip. Ultimately, we went with another car brand but if you are in the market for a vehicle I cannot suggest Sally Fanjoy enough.

    AVOID THIS DEALERSHIP: FALSE PROMISES & UNPAID FUNDS I am…read morewriting this to warn any potential car buyers about my experience at [Insert Dealership Name]. In December 2025, I purchased a vehicle here, and it has been a complete nightmare due to the actions of Mrs. Sally Fanjoy and Mr. Brian Pantaleon. During the transaction, I was provided with false information regarding my purchase and trade-in. Specifically: Trade-in Issues: A truck was traded in as part of the deal. Broken Promises: The funds were not paid on the timeline promised. Inaccurate Payment: To make matters worse, the final amount paid was not accurate. If you are considering buying from this dealer, I strongly urge you to do your homework first. Before signing anything, check the Consumer Affairs Automotive Page. You will find that there are significant, recurring complaints every single year for brands including GMC, Chevrolet, Mercedes, Infiniti, Buick, and Cadillac. Don't let them take advantage of you like they did me. Always verify the numbers and get every promise in writing.

    Windham Motor

    Windham Motor

    (11 reviews)

    West Ashley

    This has been the worst experience of my life buying a car from this car company. The sales…read moreassociates are inconsiderate.. today after having a total loss for the Mercedes I bought from them and put over 15 grand in. I called to ask about my warranty and I was told I was angry and I shouldn't be so upset... super inconsiderate. I would never recommend this company for anybody if you want a car and you want people to trust do not get it from them terrible

    Took my son there to buy his first car. All was good and then we took the test drive. The salesman…read morewanted me to take a short ride and I decided to extend it. The engine light came on. Surprise! Turned out it was unsafe to purchase and it should have been unsafe to sell. However, stupid me, gave them a second chance when my husband decided he wanted a pristine car on their lot. 7 years old but only 40K miles. Asked for the CarFax report twice and never got it. Was told it was in a minor accident - later when I got the CarFax report after we started having multiple problems post purchase, the report indicated 2 accidents and the second one was " moderate " damage both right back and left front corners of the car AND the sunroof were damaged which meant it was in a double collision front and back. During the 3 months we had it, we had it in the shop 5 times and $2000 later, we were told the engine had a crack and that would be $8000. Paid $16K for the car, so we decided to sell it to an auction. Had to buy another car + take a $10K hit on what we lost on the first car. I will NEVER buy a used car again unless I get full coverage and it goes through full certification by the dealer. Lesson learned. If you decide you want to buy from these sheisters, make sure you get it checked out by your own mechanic or take it to a dealers service department to see if they will certify it. It's unconscionable to sell unsafe and damaged cars and it's people like this that give car salesmen a bad name.

    Rick Hendrick BMW - car_dealers - Updated May 2026

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