Well, I bought my second vehicle from Cook Motor Sales today and my experience was just great as it…read morewas the first time. Prices were fair, stock was good, and our salesman, Doug, was great. He was forth coming with ways to ensure our purchase. I just did not feel like he was all about his fees. There is a very good chance that we will do business with Cook Motor Sales again, soon!

Doug Abernathy made the buying experience a breeze, taking care of all the sales and DMV paperwork…read morefor us, almost sign and go, which we appreciated. The 2017 Hyundai Tucson Eco was clean, low mileage (38k), looks good. We would definitely recommend buying from Cook Motors.

DO NOT take your car here for servicing. They tricked my wife into paying $800 for the first…read moreservicing appointment on a brand new car, when all we needed was an oil change. The second "service" appointment they tried to tell me it would be $1,500 and I said no I only want what is required for the lease, and they did a $200 oil change. The car was less than 2 years old and had under 10,000 miles and the guy called me to try to charge me $1500 for new tires, because they were "worn down". These guys are complete scam artists.

LADIES be sure not to work with jay ross at baker Mercedes mounth pleasant to purchased from him a…read morebrand new car because my care was total loss I paid for BRAND NEW CAR he sold me brand new damaged car I made a big mistake a new car from him I payed 30,000 dollars cash down payment when the car came it had lots of damages plus cosmetic issues tooI had to drive it out of the lot after showing it to him the manager and the garage manager I was driving a rental car jay had called the enter price to come and take the car I didn't have any other transportation! don't think you can count on the management to make it right they take your money and you are on your own I had emailed them with no respond I worked with AJ Gifford the general manager i ask him to give me my money back to go get a car from other place or get me a new car with no damages he is the worst instead of make it right he is unfair he wanted me to trade a 6 mounth old new car and loose 20,000 dollars and the car only bad 2,000 miles on it they sold me damaged brand new car because I didn't trade it in and loose 20,000 dollars in 6 mounth it's insane so he got upset he ordered the garage not to do any work on the car and not to take any of my calls and he told me to go take it to Myrtle beach it's 2/12 hours away from where I live Charleston SC and told me he is not going to honor the warranty work on my car they sold me a brand new damaged car it have lots of problems and I'm a single women and here I Am I only needed to replace my total loss car it has been hell for 8 mounth so far! ladies be smarter then I I trusted them because this's not only a new car I had purchased i have never ever ever this had happing to me like this Before. LADIES GOOD LUCK!

I came in to address a few recalls on my vehicle. I made an appointment ahead of time online, which…read morewas pretty easy process. Upon checking in, I was informed that only one recall can be addressed since they didn't have the parts for the other recall. So they ordered the parts, but I was told it would take some time. While they addressed one of the recalls, I sat in the waiting area. It was comfy and clean. I made myself some tea and grabbed a few complimentary snacks. was able to get some work done on my laptop and the service was completed sooner than I expected. The staff here is always great to work with.

We were referred to Abby by family who has dealt with her recently. She is exactly the type of…read moreperson who I'd want to do business with. She was straight to the point, no tricks, no fake attitudes. She answered all of our questions, and accommodated us with all of our requests (as did her manager). It was a pleasure doing business with her, and we'd recommend her to anyone.

If I went in this dealership, just to look at the new Lexus GX550I met wilver Watkins. The…read moreworld-renowned salesman, and within 2 hours that rascal had me sitting in a brand new GX550 and I had a big smile on my face. What an amazing salesman? What an amazing dealership? Everything went flawless, quickly, smooth. It could be the financing went through without a glitch. I was completely blown away within 24 hours. I was driving off in my new Lexus. GXI can't say enough about Wilbur. He was amazing salesman, amazing individual, and a wonderful human being. I feel happier just having met him. And knowing him Hendrick, Lexus IS very fortunate to have a tireless working employee like Wilbur. I can't say enough about Wilbur and the dealership. Thank you so very much Lexus of Charleston and mainly you Wilbur I appreciate everything you did for us.

I left my experience at Hendrick Lexus Charleston! Ross was an amazing sales manager, and Nick was…read morean amazing finance manager, and they made my purchasing experience seamless, smooth, and very informative. Ross sent me pictures of the frame of the vehicle when I asked, and also made sure I had a ride in a pickup from the airport when I flew down to come get my LX. He even shipped me out a missing headrest when I discovered it was missing from the vehicle! Would recommend 10 out of 10 anytime and every time!

I helped my son purchase a Honda from Addison at Hendrick Volvo. It has been a little while and…read moreI couldn't find the paperwork so I called and asked for Addison. Addison was busy with a customer but after a little while did call me back. I explained to him what I needed and he said no problem. He said he will get it sent to me tomorrow by FedEx . I just received a confirmation from FedEx that my package will be here tomorrow.!!! thank you so much, Addison, Rick Hendrick should be very proud to have such a responsible and pleasant employee as you Thank you again for being so kind Karen Holder

4th Volvo in the family, and 2 purchased from Hendrick Volvo Cars of Charleston, sold to me by…read moreDamon Delaney. Go see him and see him and tell him I sent you! I am enjoying my purchase!

Since my last review, I will say the customer service from the service department has been much…read moreimproved. I would like to thank Michael Potter for taking the time to call and communicate updates with me. He was an amazing help and I appreciate him fighting to have my transmission replaced, rather than have the dealership throw a temporary fix on it for cheap like most others would. My truck is running great now and I am satisfied with the results.

Very great experience!! Christina was the best! So glad she was able to get me what I wanted and at…read morethe best price. Would definitely recommend her and this place to everyone!

This place is amazing! There's costumer service is so well organized, and they treat you as apart…read moreof their family. Getting a car has never been so easy and stress free as my experience here. Anyone who has had a bad experience probably got their car reposed! If I ever had to get a new car again, I'm coming back here! Thanks Gralin Hampton auto-sales! Lakisha

he is someone that will rip you off and the cars he selling aren't worth anything if you have a…read moresettlement coming in don't tell him he'll take the settlement. Give you a crap car telling you you're getting a great deal and when the car goes into the shop for four out of the eight months, he doesn't want help. He takes your money. I've known him for a long time. He knew me on first name basis, but the day that I came to speak with him, he acted like he didn't know who I was in an argument and sued. he's just not worth wasting your money. Stop giving somebody money that's that's all he's about , he's not about the customer he is about himself