The salesman was very nice, patient, and friendly I was able to get through the process in a timely…read moremanner . Mr Carlos was a great guy who helped me through the process I would definitely recommend him to anyone looking to purchase a vehicle in the future.

I found a car I fell in love with online. I did the pre financing online, then called and talked to…read moreGene, who then texted me a few minutes after I called. I work at a dealership as well, so I dont get off til they close. They was able to work something out with me and get me approved. I went this morning and did the paperwork. They were SUPER helpful and super nice from the time I called to the time I left! The car was everything I expected and much more! I am very pleased with Gene and the finance manager, Eric. They both was joking with me, laughing, just a great atmosphere in general! I definitely recommend them!

This was the first time for me purchasing a pre-owned automobile. I worked with Sales Associate…read moreChip Rhodes. After seeing the car for the first time and taking it for a drive, Chip and I worked back-and-forth together via email and text to close the deal. Communication was efficient, responses were timely and concise; no pressure to buy. When picking up the car, the Cook Team had the car freshly cleaned and ready to go. The Cook lot and facility in Ladson, SC is well kept, welcoming and professional; plus a nice selection of vehicles to choose from. Based on my experience, I would recommend The Cook Motor Company if you're in the market for a pre-owned vehicle. - 2011 Cadillac STS buyer, May 2020

Doug Abernathy made the buying experience a breeze, taking care of all the sales and DMV paperwork…read morefor us, almost sign and go, which we appreciated. The 2017 Hyundai Tucson Eco was clean, low mileage (38k), looks good. We would definitely recommend buying from Cook Motors.

They are amazing and run a family Business for the most part the ones that are not family feel like…read morefamily I work at affordable sales and have to say they are great and on the weekends they sometimes have the owners kids at the place and they can also help you too because I am one of those kids

Bought a 2026 civic from them, everything went smoothly. Sam was my salesman great guy, put up with…read moreme when I got a scratch the day after I bought it and brought it back in, offering all the help he could, very appreciative, most places would tell you to piss off since you already purchased the car. Only negative was the military discount being only for those who are taking out a loan, not purchasing outright. Still highly recommend if you are in the market for a new car!

I bought my Honda brand new from this dealership 3 years ago. I love it and it has been my…read moreabsolute favorite car. The buying process was great and went smoothly. A service package came with my car with free oil changes for approximately 2years. Overall I have been happy with the service here. Has there been a few headaches along the way...yes. Is service here a bit pricey...yes! But I feel that they can service my car with confidence and I get a breakdown of service recommend and needed and I can always choose what services I want completed. The staff has, for the most part, been very friendly and accommodating. One time my car got slightly damaged during a routine service. (A lug nut got broken rotating tires) They swiftly set me up with a courtesy car and obviously fix the car for free and gave me a discount on the original service I had gone in for. The waiting room is spacious and seats comfy. They also have free WiFi.

We had a great purchasing experience at Hendricks Toyota…read more Eli Barret was our salesman. We can't say enough good things about Eli! He was very kind and personable and very Knowledgeable! We will definitely use him again if we purchase another vehicle!

Eli the car guy is super fly. His patience is unmatched, even when I wanted to tell my mom no we…read moreare going home because she was being crazy; he still helped and found an amazing car for her.

Highly recommend! Bought a used F150 truck and had a great…read moreexperience. Many thanks to Tony Pu.

I originally contacted Hoover Chrysler Dodge Jeep Ram Summerville after receiving a recall letter…read morefor my vehicle and scheduled an appointment with the service department. I was instructed to drop my vehicle off, which I did, only to receive a call the following day informing me that the part was not even in stock and was on backorder. I then had to arrange transportation back to the dealership to pick my vehicle up. After waiting months without any follow-up call, I finally contacted the dealership myself and was told the part had been in. I again arranged transportation and dropped my vehicle off for service. Once again, I never received a phone call that my vehicle was ready -- my husband had to call for an update. When we arrived to pick the vehicle up, it was completely inoperable and would not even move from the parking spot it was in. My husband went back inside to notify the service department and was met with the response: "What do you want us to do about it?" He replied, "I want you to fix it." We were then told nobody could look at it until the next day and that we would have to leave it overnight AGAIN. The service representative immediately implied the battery likely needed replacement and suggested we may be responsible for paying for repairs. I explained that my vehicle had never had a single issue prior to this appointment, and it is hard to believe the issue was unrelated to the service just performed. To make matters worse, I am currently 6 months pregnant and explained that I needed reliable transportation. When I asked about a rental vehicle, I was initially told "no." Only after mentioning that recalls often cover rentals did the representative suddenly say Enterprise could provide one. I filed reports with both Jeep and Hoover regarding this experience. The service manager called me once, left no voicemail, and never returned my call after I left a voicemail in response. Eventually, I was told the issue was caused by a battery tube that had "come loose from vibration," which honestly seems far more likely to have been overlooked during service. The amount of time, inconvenience, lack of communication, and dismissive customer service throughout this entire process was unacceptable. Multiple unnecessary trips, no follow-up communication, an inoperable vehicle upon pickup, and poor treatment from the service department made this an incredibly frustrating experience. If I was the owner of the this dealership I would highly recommend looking into my service team and would be absolutely mortified by the lack of customer service. This is not how a dealership service department should be run. Enterprise however was fantastic! So I highly recommend using them!