Well, I bought my second vehicle from Cook Motor Sales today and my experience was just great as it…read morewas the first time. Prices were fair, stock was good, and our salesman, Doug, was great. He was forth coming with ways to ensure our purchase. I just did not feel like he was all about his fees. There is a very good chance that we will do business with Cook Motor Sales again, soon!

Doug Abernathy made the buying experience a breeze, taking care of all the sales and DMV paperwork…read morefor us, almost sign and go, which we appreciated. The 2017 Hyundai Tucson Eco was clean, low mileage (38k), looks good. We would definitely recommend buying from Cook Motors.

Jake, Parker, Bria, Jenna, Rebecca, Mark, Shane, and Brad brought so much joy, love, and meaning to…read moreme when I felt like I was purchasing a "meaningless" vehicle in life. I was having one of the worst days of my life and literally was on my way to NJ but somehow was sidetracked and lost my direction where I found myself at Hendricks Honda. It was a subtle smile, conversation, pure kindness, and the humble work behind the scenes that really just exemplified how much the staff here at Hendricks Honda truly cares for the person over the vehicle. I felt so loved and pray for nothing but blessing to shower every staff member and customer who steps foot into their doors. This place has been blessed. I can ensure you will get an honest and fair deal with this crew. I want to take extra time to end this review by highlighting three very special people that I'm sure you can already see are superstars. Sam Patel is such a blessing for your store. He has conviction, family values, and is the kind of man I look up to and I pray he finds the Truth.. Andrew Howell is so special and loving, his ceiling is limitless. I'd be surprised to see him there for my first oil change. And lastly, Dan LLoyd is a rock, a monolith, a Peter.. don't waste his talents. I understand he's only been there for three months but feel God is starting to work through him, and when he breaks through, I pray you have already recognized and invested in him or he should take his talents elsewhere because of his integrity. He's a man who you can trust. He will tell you the truth, even if he knows it may hurt his personal sale. That level of integrity is rare. Invest in him, ASAP. I pray this dealership is protected and is positively recognized where, Hendricks Honda, sets the standard for the automotive industry! To all my military brothers and sisters looking for a Honda, this is the place to go. -God Blessings to protect and shower with love always, -Greg Lassiter

Transparency took truck for factory recall on air bag. Asked them to change oil, they changed oil…read morepan & charged me over $600. Not honest company. Never go to them, they're dishonest

If I went in this dealership, just to look at the new Lexus GX550I met wilver Watkins. The…read moreworld-renowned salesman, and within 2 hours that rascal had me sitting in a brand new GX550 and I had a big smile on my face. What an amazing salesman? What an amazing dealership? Everything went flawless, quickly, smooth. It could be the financing went through without a glitch. I was completely blown away within 24 hours. I was driving off in my new Lexus. GXI can't say enough about Wilbur. He was amazing salesman, amazing individual, and a wonderful human being. I feel happier just having met him. And knowing him Hendrick, Lexus IS very fortunate to have a tireless working employee like Wilbur. I can't say enough about Wilbur and the dealership. Thank you so very much Lexus of Charleston and mainly you Wilbur I appreciate everything you did for us.

I left my experience at Hendrick Lexus Charleston! Ross was an amazing sales manager, and Nick was…read morean amazing finance manager, and they made my purchasing experience seamless, smooth, and very informative. Ross sent me pictures of the frame of the vehicle when I asked, and also made sure I had a ride in a pickup from the airport when I flew down to come get my LX. He even shipped me out a missing headrest when I discovered it was missing from the vehicle! Would recommend 10 out of 10 anytime and every time!

A Costly Lesson in Car Ownership If you're looking for an…read moreowner who is self-righteous, entitled, and rude, you've come to the right place. Just six months after I bought a car from him, the electrical system, sunroof, struts, water pump, and transmission all started failing. Faced with unaffordable payments and repairs, I returned the vehicle. While I believe you take a risk when buying a used car, I was taken aback by the owner's response. Instead of offering an ounce of empathy, he bragged about spending thousands on his own vehicle repairs. I'm glad he's financially blessed, but I am not in the same position. His arrogance and lack of understanding were truly disappointing. I hope he learns to show some empathy and consider others' situations before judging them in the future.

Great experience at this dealership. The staff was friendly and honest. They explained everything…read moreclearly and helped me find a car that fit my needs and budget. The process was smooth and stress-free. I would definitely recommend them.

DO NOT take your car here for servicing. They tricked my wife into paying $800 for the first…read moreservicing appointment on a brand new car, when all we needed was an oil change. The second "service" appointment they tried to tell me it would be $1,500 and I said no I only want what is required for the lease, and they did a $200 oil change. The car was less than 2 years old and had under 10,000 miles and the guy called me to try to charge me $1500 for new tires, because they were "worn down". These guys are complete scam artists.

LADIES be sure not to work with jay ross at baker Mercedes mounth pleasant to purchased from him a…read morebrand new car because my care was total loss I paid for BRAND NEW CAR he sold me brand new damaged car I made a big mistake a new car from him I payed 30,000 dollars cash down payment when the car came it had lots of damages plus cosmetic issues tooI had to drive it out of the lot after showing it to him the manager and the garage manager I was driving a rental car jay had called the enter price to come and take the car I didn't have any other transportation! don't think you can count on the management to make it right they take your money and you are on your own I had emailed them with no respond I worked with AJ Gifford the general manager i ask him to give me my money back to go get a car from other place or get me a new car with no damages he is the worst instead of make it right he is unfair he wanted me to trade a 6 mounth old new car and loose 20,000 dollars and the car only bad 2,000 miles on it they sold me damaged brand new car because I didn't trade it in and loose 20,000 dollars in 6 mounth it's insane so he got upset he ordered the garage not to do any work on the car and not to take any of my calls and he told me to go take it to Myrtle beach it's 2/12 hours away from where I live Charleston SC and told me he is not going to honor the warranty work on my car they sold me a brand new damaged car it have lots of problems and I'm a single women and here I Am I only needed to replace my total loss car it has been hell for 8 mounth so far! ladies be smarter then I I trusted them because this's not only a new car I had purchased i have never ever ever this had happing to me like this Before. LADIES GOOD LUCK!

I came in to address a few recalls on my vehicle. I made an appointment ahead of time online, which…read morewas pretty easy process. Upon checking in, I was informed that only one recall can be addressed since they didn't have the parts for the other recall. So they ordered the parts, but I was told it would take some time. While they addressed one of the recalls, I sat in the waiting area. It was comfy and clean. I made myself some tea and grabbed a few complimentary snacks. was able to get some work done on my laptop and the service was completed sooner than I expected. The staff here is always great to work with.

We were referred to Abby by family who has dealt with her recently. She is exactly the type of…read moreperson who I'd want to do business with. She was straight to the point, no tricks, no fake attitudes. She answered all of our questions, and accommodated us with all of our requests (as did her manager). It was a pleasure doing business with her, and we'd recommend her to anyone.

I helped my son purchase a Honda from Addison at Hendrick Volvo. It has been a little while and…read moreI couldn't find the paperwork so I called and asked for Addison. Addison was busy with a customer but after a little while did call me back. I explained to him what I needed and he said no problem. He said he will get it sent to me tomorrow by FedEx . I just received a confirmation from FedEx that my package will be here tomorrow.!!! thank you so much, Addison, Rick Hendrick should be very proud to have such a responsible and pleasant employee as you Thank you again for being so kind Karen Holder

4th Volvo in the family, and 2 purchased from Hendrick Volvo Cars of Charleston, sold to me by…read moreDamon Delaney. Go see him and see him and tell him I sent you! I am enjoying my purchase!

This place is amazing! There's costumer service is so well organized, and they treat you as apart…read moreof their family. Getting a car has never been so easy and stress free as my experience here. Anyone who has had a bad experience probably got their car reposed! If I ever had to get a new car again, I'm coming back here! Thanks Gralin Hampton auto-sales! Lakisha

he is someone that will rip you off and the cars he selling aren't worth anything if you have a…read moresettlement coming in don't tell him he'll take the settlement. Give you a crap car telling you you're getting a great deal and when the car goes into the shop for four out of the eight months, he doesn't want help. He takes your money. I've known him for a long time. He knew me on first name basis, but the day that I came to speak with him, he acted like he didn't know who I was in an argument and sued. he's just not worth wasting your money. Stop giving somebody money that's that's all he's about , he's not about the customer he is about himself