Used to be my go to for state inspections and oil changes etc. Brought in a check-engine light,…read morethey charged $150 to read error codes, which I gave ahead of time, and then estimated a $900 MAF sensor diagnostic. A simple google search can prove that this is a huge over estimate. (Subaru later quoted $360 parts and labor). I called and expressed my concern about how the estimate was that high. The justification given was "that's what my system says, I cannot help you". They cleared my code without any mechanical fix and told me I was "ready to go". Check engine light came back on the drive home. These guys don't want to help their customers. They overcharge for labor, and prey on those not knowledgeable about their vehicles. Stay away and take your vehicle to any of the other shops along broad st.

I scheduled a state inspection, but my car failed due to a missing side light. Despite explaining I…read morehad the light, they insisted the socket was missing and referred me to a repair shop. However, using my phone's flashlight, I saw the socket was still there. I bought a new light for $7 and had my car passed at a different shop. My issue isn't with the failure, but with their failure to properly check for the socket and their lack of listening, especially considering they advertise "lights and electrical repair".

The team at Broad Street Auto always are able to get me in and out and work with my schedule…read more They've been upfront and honest about the needed work and what isn't needed. Their hard work, honesty, and integrity are the reasons I keep coming back. 10 out of 10, highly recommend!

They are very fast, my auto inspection took just 20 minutes!…read more Thank you for quick service! And a very friendly staff!

This was my first accident my car has been in and dealing with insurance was a learning experience…read more The assistance I got from Koontz was so comforting and supportive, I was able to get my car fixed in 2 weeks. I loved how inviting and friendly the people are and I felt like I had no worries of getting it fixed. If I had any questions they'd respond to my call super quick and explain in detail what is delaying and what they are doing to fix it. I also was surprised how clean my car was when I got it back! I didn't know that was a thing they did and I honestly feel bad because my car was so dirty before. I should have cleaned it before I gave it to them Fortunately I didn't have to spend anything out of my pocket because the accident was completely the other party's fault.

My experience with them replacing the back bumper and calibrating the damaged object-detection…read moresensors of my Subaru Outback 2019: Time - It took them 26 days to complete the work - I spent around $500 on Uber and car rental. The job - the bumper matching color was really great - though the car was returned with dust on the seats and overspray on the back windows. Somehow inside the dark tint. They tried to clean it, got better, but it was still there. The (faulty) sensors - short story: I went back there 3 times plus 2 times to a Subaru dealer, who said - "they did a poor job here - one sensor not working and 3 of the 4 holders crooked." This after having to pay $180 dollars for Subaru's diagnostics, and around $700 to fix it, which State Farm agreed to cover the majority while I'd pay $163 dollars. The verdict: - Great paint job (customer service too) - Headache, wasted time/gas & stress for a half-done job - Extra 850 dollars (on top of my 1k deductible) - Using my insurance again to cover their half-done job - A dusty car with overspray on the back window

if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

Great service, fair prices, quick work. friendly staff …read more I have had my last three sets of tires from Vondelehr installation was quick and service impeccable as always. they also do tire patching, suspension work, alignments and more. Would recommend them to anyone needing tires.

Fast and friendly with competitive prices. Booked an appointment with the former Dyke Tire, now…read moreTire discounters, and was told to leave it all day for an alignment. Called Vonderlehr and had it done for less in 30 minutes.

Great customer service! I've never had an attendant approach me to ask if I needed assistance…read more Zachary was pleasant and answered my questions with no hesitation.

I really like Flagstop. It's close to where I live and the folks working are always friendly. The…read morefirst time I stopped in, a bird had christened my car and after I went through the mid-level wash, the poo was still present. The guy working let me go through again free of charge, which was nice of him. I also appreciate that they have indoor and outdoor towels, windshield cleaning solution, and free vacuums to use. I feel like all car washes are priced high, but theirs is decently reasonable.

They did a wonderful job. There were some tough stains on my seats but overall, my vehicle is…read moreclean! Thank you!

Elliott did a terrific job on my wifes 2008 smart car, it had never been detailed before it. It…read morelooks showroom new! My 2013 Honda Pilot will be the car detailed Highly recommend this company