Always good experience here at Advance Auto in Rt 9 freehold N.J. Great location and always buy on…read moreline. Thanks for bringing in Freehold N.J.

It's going to sound like I'm complaining, but just hear me out first…read more I came into this location for oil and an oil filter for a vehicle my partner and I just recently purchased. Since I've yet to change the oil on this vehicle, I thought it would be a good idea to just have them look it up for me. Since I'm sure their system is much more reliable than some bozo's knowledge on the internet. The store associate helping, looked up the oil filter and told me to grab the oil while they grab the filter. At this point, seems pretty cut and dried. WRONG! While I was in my driveway doing my oil change like the AMERICAN I am. I attempted to screw on the filter and it seemed to be on there fairly tight. (The car sits low to the ground, so I can't see what's going on. I relied on my innate ability to navigate any situation just by touch.) Pleased with my work, I turned on my vehicle to let it run with the new oil. After looking up how to reset my maintenance light on YouTube, I peered at my dash and noticed my oil light was on. Struck with fear that my extensive YouTube knowledge degree has failed me. I turned my vehicle off and hurried to see what was going on. There it was, puddled all over my driveway as if a heinous crime was committed. The oil shot out from under my vehicle like it went out for Taco Tuesday and it was Wednesday morning. I felt defeated! How could I show my face at my family ruins as a failed American? Dedicated to taking this to my grave, I had to scrub the crime scene to ensure my partner would never find out what happened. But I never accounted for them noticing I used all the cat liter to clean up the oil. Embarrassed and ashamed, I confided in my partner about what happened. With years of Karen bred into my partner, they told me to write an angry email. But my partner didn't factor in how inpatient I am. So I called the store I bought everything at. After explaining to them what happened, they told me to come in with the receipt and they'll take care of it. Upon arrival, it was determined that I was given the wrong oil filter. Happy that the American in me could be restored. I still felt slighted. 4 quarts of brand new oil was wasted and my driveway was the only thing able to enjoy it. The associate at the store gave me four 1 quart bottles of oil at a 20% discount, which totaled to the amount of what it would cost for 5 quarts of the same oil. But they were all out of the 5 quart bottles. I decided to call the customer service line instead. After arm wrestling the customer service reps via phone. They finally sent an email out to the General Manager, District Manager, and some VP. Needlessly to say, they called me the next morning waking me up from my hibernation. Groggy and irritated from being woken up, they offered to make things right and asked me to come in when I got the chance. We lived happily ever after. The End! P.S. This review is extremely exaggerated! (OBVIOUSLY!) This is a situation I dealt with. It has been resolved by management. Employees make mistakes and so does anyone who's reads this. Stay calm, relax, and inform the proper channels of a bad experience you had. Touch grass and laugh a little. Things will be okay.

Knowledgeable friendly staff and great prices! If there is something they don't have, they get…read morewithin 24 hours

The best auto parts store in South Jersey! Tony really cares about his customers and that shines…read morethrough with the individualized help you will receive from the store. Its so nice to receive a smile and amazing customer service. They can also order products or parts you may need if they don't currently have them in the shop. I'm thankful for this small business, and their prices are exceptional. I couldn't recommend Feo's enough for all of your auto needs. Give back to the community and support your local businesses, like Feo's.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

Bad business, over charging customers for used parts Is ridiculous. Don't waste your time! 0 star…read moreby the way.

Very crowded for the afternoon. Employees were all as helpful as could be. A lot of commotion the…read moreparking lot, people working on cars and arguing. Armed guard at the door with bulletproof vest when walking in. The cashier took the time to try to find the right part.

Abdul was an absolute lifesaver for me. For context, I'm a young college student with a beater and…read moreI've been dealing with some sporadic heat spikes and overheating. Not only was he incredibly friendly, helping to keep my spirits up, but he was more than happy to help me check small things on my engine to run my check engine codes and get me a diagnostic starting point. I have severe anxiety around my car breaking down, and Abdul left such a positive mark on an otherwise stressful experience. His kindness deserves recognition.

Awful customer service. Sent me the wrong part and I can't even get my money back. Stay stay stay…read moreaway

The seller sent the wrong product that I asked for, did not respond to my requests, the product has…read moredefects (crack), refuses to make compensation, it is better to save your time and money by not dealing with him!

Worst customer service! Will not be spending my money here ever again. Had one battery option for…read moreme to buy. $200. Then asked me for my info for their rewards system but didn't apply it to that purchase. So no reward for $200, totally absurd. Told me to bring my old battery back and they'd refund me $22. Said they were open until 9pm, came back and 8:05pm and he refused to open the door and give me my refund so now I have to drive back, AGAIN!! I've worked in retail for 10 years and would never inconvenience a customer like this!

Found myself in a bind on Monday evening- car battery was dead and wouldn't hold a charge. Was able…read moreto get over to Advance Auto with a jump. Jessica was helpful immediately. She tested my battery, alternator, etc. and gave helpful and reliable advice about replacing my car battery. She cleaned under the hood, installed the new battery and ran an entire systems check - and did it all happily! Before going into the store, I was nervous I'd be ripped off/talked into buying more expensive parts than I needed, which I've found happens a lot with cars + twenty-something women. Not the case here! I will definitely be returning here next time I'm in need for auto advice. Ask for Jessica!!! Thanks so much!!

We have been taking cars here for many years. John and Linda are terrific! They never overcharge,…read morethey don't do work you don't need and they are completely honest at all times. Great to work with! They are super busy so plan ahead when you call. Always a pleasure and we won't bring our cars anywhere else. John knows A LOT about cars!

Solid shop, never had any funny business here. Every time i get work done they have always been…read moreupfront about any add ons and what the price would be. Also the place is always busy, which is great. If your mechanic isn't busy you need to start asking why