I recently came to Advanced Auto Parts in Glassboro because I was having car troubles. The…read moreemployees were beyond helpful, and id go as far to say it was the best customer service I ever experienced. They diagnosed the problem with my car and helped me in remedying the problem as well. If you are ever in need of car help, Josh and Lisa more than willing to help you in anyway possible. I wish I could rate this place 10 stars.

Do NOT go to Advanced Auto in Glassboro!!! They lost my part and never bothered to call, I had to…read morecall them multiple times. Then when they finally said that gave up finding the lost part from the other store they said they would order another but it would take a week to get. Now a week and a day later I called them only to be told they didn't order it because I never came in to pay ( mind you in my multiple calls to store I was NEVER told to come In to pay. Now they say it will take another week!!! Never going there again!!! ZERO stars!!!!!!

I stopped at this advanced auto parts on 11-3-2023. I was trying to return a battery for my…read morebrother's truck that I purchased the previous night that did not end up fitting his truck. Three people looked at the battery and said they did not know what they were doing and they were new. A gentleman then Came up without even looking at the battery and said that's not our battery. I then said yes it is. He said nope. Not our battery insinuating that I'm trying to return a battery that does not belong to them. He was about to start arguing with me over if it was his battery or not, then he actually looked at the battery and saw it said advanced auto parts on the sticker. Then after he looked up that I actually bought it at an advanced auto parts. He then decided to say there was signs of wear even though the battery was brand-new.. then I said forget this, took the battery and returned it at the next advance and they took it back with no problem. That guy just wanted an argument and I wasn't giving it to him.

I was in here 2 times today and the entire staff or at least everyone I interacted with was…read moreawesome. Seems like most places have no idea what customer service is anymore, however I can tell you this location does. I shop around online and compare prices, not only are their prices super competitive but again the customer service is top notch. I especially feel like a moron in auto parts stores at times because I realize I do ask pretty dumb questions from time to time, however Scott in particular was exceptionally patient with me answered my questions made sure I had covered all my bases. He even asked questions I hadn't thought about, I walked in feeling concerned and ignorant and walked out feeling educated and like I got the best deal in town. This location is now the only parts store I will patronize, THANKS SCOTT!