I dont know exactly when it happened but I went there today (6-2-25) and they are…read more Permanently closed. Building is vacant.

This business takes customer service to a new low. Run. Away. And. Don't. Look. Back…read more I recently took an Argyll jacket, (Scottish dress jacket worn with a kilt), in to have the buttons replaced. The buttons are different from a regular jacket but not that big of deal to work with. They accepted my jacket, no problem. I picked it up 3 days later and when I got home found that work was terrible. (C'mon, it's replacing buttons, not rocket science.) Some of the buttons hadn't even been replaced, while the others were drooping and hanging. These buttons have little back pieces that hold them up and keep them flush to the jacket - all of the backs were left off and given back to me in a plastic baggie. When I returned with the jacket the next day, (today), and I pointed out the mistakes and asked for them to be fixed. I was told that I would have to pay for the work again. When I questioned this the employee assisting me became agitated that would seemingly dare to question her. We went around in circles for a couple of minutes with her insisting that this was a difficult job, I was asking too much and that I would have to pay again. I firmly, but respectfully, continued to ask why I should pay again for something that they had done wrong and, if it was such a difficult job, why had they accepted it to begin with? After being called names, accused of being "aggressive" and "firm", (well, yes, I'm being firm... you just ripped me off to the tune almost $40), I was told to leave and take my business elsewhere! The lady threw up her hands and stormed away yelling that she was "done with me" and that I needed to leave. I have received poor service in the past but never in my life have been treated like trash as I was today. I am a minister in this small community and I do my best to always be polite and respectful to people - today was no exception. I was firm, as a customer wanting a business to make their mistake right, but was treated with such rudeness and apathy as I have never experienced. This was a humiliating experience. This jacket was needed for a special event, (my 40th birthday), that is now less than 4 business days away. I doubt that I will now have time to repair this awful work. Stay away from this establishment if you value respect and fair business.

Brought a David's bridal bridesmaid dress in. Needed alterations (1 inch hem and brought in at the…read morepleats) done in 1 week time. There was a rush charge, which I understand ($75). Total for alterations would be $255. Which is more than I paid for the $199 dress. When my husband picked up the dress a mother and daughter were picking up their dress after their quote and leaving because alterations were more than their dress cost as well. I took it to another location who had less seamstresses, got the alterations I needed and even altered the slit in the leg for me too, for $75. Completed in 2 days. Also I had an appointment made for 1 o'clock and the store was closed, someone showed up at 1:22. No communication. Staffing was friendly, so 2 stars.

We've used V's for alterations twice, but both experiences have ensured that we will be repeat…read morecustomers. Her attention to details and skill with intricate designs are reasons we recommend her business with confidence.

I'd give zero if I could ! This was the worst experience EVER!!! Took a dress in just to have it…read moretightened in the waist, they ruined the entire dress! Took it back so they could fix it and it was even worse! The owner was rude and uncaring! Do NOT use this business!

Unfortunately, all the reviews are accurate, at least in our experience. My husband took his…read moreuniforms so they would sew on his Corporal rank. The first time it took them a week to get it done and out of the 4 uniform blouses, only 1 was correct. My husband went back to let them know they got the rest wrong. They told him they would be ready in another week. I picked them up today and yet again, they are all wrong. My husband explained to them how they had to be and they said they understood. Clearly, they did not. I called to let them know they are all wrong again. They asked me to bring them back Monday but I asked, "how many more times after that do we need to take them back for them to be right?", especially with the turn around being a week. I have no faith in that they will be fixed and at this point my husband does not want to bother because we have given them more than one opportunity. All in all, my husband ended up paying 90$!!! for the 1 blouse that was right. We were not offered a discount, or a partial refund for their mistakes. What is more boggling to me is, they were able to do one correctly. I would not recommend this place at all.

The ladies here are soooo sweet! They are fast and GOOD at what they do. I got a bridesmaid dress…read morealtered and it only took less than a week to get back. The other bridesmaids went to David's Bridal, ended up spending WAY more money than I did and had all sorts of loose threads coming off their dresses and weird stains all over them. My dress was so well altered the difference in quality was incredibly obvious. I will always come back here for any and all altering!

I guess my retired alterations lady, Hao, spoiled me. Nothing compares to her alterations but,…read moreshe's retired so I thought I'd give this place a try. This place leaves me disappointed. The two pieces I had were fairly simple: one piece, the hem partially fell out so I asked them to repair that and the second piece was a satin blouse that only needed some minimal stitching. The stitching in the satin blouse fell out 2 days later. The hem, you can tell where the tension on the sewing machine was a little too tight and doesn't match the rest of the hem. The pricing is inexpensive but, you get what you pay for.

Our itemized bill was broken down as follows: Brown Jacket…read moreSleeves--$35.00 Brown pant waist in--$18.00 Hem (husband specified cuffs but she wrote hem)--$14.00 Suspender Button--$10.00 I went TO THE STORE with my husband, the suit, photographs of the original work, and the receipt. The woman with whom I had spoken on the phone previously came to the counter. She argued about the placement of the buttons and said she would fix the sleeves and the pants. I had already fixed the pants and told her she would not be doing any further alterations on this suit. I told her I wanted a refund on the pants and the sleeves. The waist was correct and I agreed to pay for the suspender buttons because two of the buttons were correct and she did supply all four buttons. She was obviously angry and still does not admit the work was sub-par but we were refunded $49.00-the price of the sleeves ($35) and the "hem" ($14). Again, I have seen beautiful work done by Jenny's on women's clothing. She did make right on the refund. It is a shame that it took such ado to get satisfaction from this company.

Fantastic service! I have used them multiple times and have always gotten what I went in for…read more Recently they got my jeans back to me in less than a day! Will continue to use them for any of my alteration needs.

Expert alterations and reasonable prices. Be sure to bring cash! Jon's does not accept checks or…read morecredit cards. The good news is that keeps prices down.

I had a great experience here. I wanted a dress modified for breastfeeding and they were able to…read morework with me and it turned out better than I could imagine.