I dont know exactly when it happened but I went there today (6-2-25) and they are…read more Permanently closed. Building is vacant.

This business takes customer service to a new low. Run. Away. And. Don't. Look. Back…read more I recently took an Argyll jacket, (Scottish dress jacket worn with a kilt), in to have the buttons replaced. The buttons are different from a regular jacket but not that big of deal to work with. They accepted my jacket, no problem. I picked it up 3 days later and when I got home found that work was terrible. (C'mon, it's replacing buttons, not rocket science.) Some of the buttons hadn't even been replaced, while the others were drooping and hanging. These buttons have little back pieces that hold them up and keep them flush to the jacket - all of the backs were left off and given back to me in a plastic baggie. When I returned with the jacket the next day, (today), and I pointed out the mistakes and asked for them to be fixed. I was told that I would have to pay for the work again. When I questioned this the employee assisting me became agitated that would seemingly dare to question her. We went around in circles for a couple of minutes with her insisting that this was a difficult job, I was asking too much and that I would have to pay again. I firmly, but respectfully, continued to ask why I should pay again for something that they had done wrong and, if it was such a difficult job, why had they accepted it to begin with? After being called names, accused of being "aggressive" and "firm", (well, yes, I'm being firm... you just ripped me off to the tune almost $40), I was told to leave and take my business elsewhere! The lady threw up her hands and stormed away yelling that she was "done with me" and that I needed to leave. I have received poor service in the past but never in my life have been treated like trash as I was today. I am a minister in this small community and I do my best to always be polite and respectful to people - today was no exception. I was firm, as a customer wanting a business to make their mistake right, but was treated with such rudeness and apathy as I have never experienced. This was a humiliating experience. This jacket was needed for a special event, (my 40th birthday), that is now less than 4 business days away. I doubt that I will now have time to repair this awful work. Stay away from this establishment if you value respect and fair business.

Great laundromat. Even greater staff…read more Granted, I'm not a regular -- I only visit when I need to wash bedspreads, blankets, or other items that are too large for my home washing machine. However, every time I come to the laundromat, the staff is incredibly friendly and helpful. It's also obvious that the employees take pride in the facility, as it's consistently clean, well-maintained, and welcoming. My only complaint is that the credit card readers on some machines simply will not accept authorization and consistently decline the transaction.

Plenty of machines. Easy to use and very clean. Love the options of sizes of washers.read more

Great Service, fast response time. Excellent care and awesome price for what you get. I trust…read moreLaunderette Lubbock!

Best place in town. Excellent dry cleaning and better service. I took in my jacket and said I…read moreneeded it done for the next day, and they had it ready for me. I highly recommend American Cleaners & Laundry.

I had my pants and blazer jacked altered and dry cleaned here. They promised it to be done e in one…read moreweek and it was! Total bill was $44.00 for everything. I highly recommend this place!!

Very nice laundrymat! Clean, updated washers and dryers. Employees very helpful especially Brenda…read more Will return!

Nice place but very confusing gotta buy a card put money on it, took me quite awhile to figure it…read moreout and people were helping others to figure it out very expensive spent over 20 bucks to do two loads of laundry while in Lubbock due to medical issues with wife. You'll spend half the time messing with card system then to get money back from card you have to go find someone to reimburse. Total shit show

Friendly service, dry cleaning completed in agreed timeframe. Nest cleaners in the Amarillo/Canyon…read morearea!

As you walk in gunner greets you with a smile is very personable and helpful. We dropped off…read morelaundry with there new wash and fold service. Came back beautifully washed folded and gunner was polite and friendly and informative. Highly recommend if you need your laundry done. Defiantly go to modern cleaners right there in town square