After living 60+ years, I am so happy to have found and outstanding alignment shop. Ross is the…read morebest! He is fair, accommodating, and very exacting in his alignments. All 3 of the cars he did for me have the steering wheels perfectly straight. I am extremely pleased!

100% recommend. Fixed all my issues in a short amount of time. Staff are friendly and the pricing…read moreis fair. If I need any work in the future I will be coming back here for sure.

From the owner: At Peter's Creek Automotive, we're all about honest, reliable service in Salem, VA. Our skilled…read moreteam works hard to make sure your car is safe and running smoothly. Whether it's regular maintenance or a tough repair, we're here to help with affordable prices and fast, friendly service. Choose us for a shop that cares about your car as much as you do!

I ordered wheels from another dealer, and for some reason, they arrived without the hub-rings,…read morewhich were crucial for proper installation. I was told that it would take two days to have them sent to me. I called Britney at RNR, and she found what I needed. Thank you RNR, and Britney.

I requested a quote for 4 tires on Sat and was given 3 different totals, totally unacceptable…read more Waited for almost 4 hours, got there at 1250 left at 350-4pm. After getting 3 different totals, being charged incorrectly the long weight and continued to be lied to I asked for my tires to be put back on the car. I was told to wait till Mon morning someone would call and try to make things right and if I still felt that way my tires would be put back on no problem. At 1150 am on Mon no one had called so I went up there, again i asked for my tires to be put back on my car, return my down payment, and something to show I DO NOT OWE THEM ANYTHING! When I came in Mon that's when everyone decided they wanted to make calls to me, again I insisted to return my original tires to my care. i cannot and will not deal with being lied to for any reason by anyone! i gave the gentleman my keys and he assumed I was completely out of the office when i saw him toss my keys/key hob on his desk (had that broken it would be a $600 replacement fee of not more since prices have increased and didn't include tax), which also pissed me off. The last person to call me said for your safety we can't put them back on, and I need you to understand I wasn't asking your permission I was told they'd be put back on no problem ( i was told tire disposal was tues and fri so i had nothing to worry about). i was told last min that my refund would have to come from Corp office in check form even though i gave them cash and that it would come to the store where id have to come pick it up go cash then go make a tire purchase elsewhere, but you're worried about my safety?? they're expensive, rude, and I would say shop around, that will be your best option. I am not giving a star because you earned or deserved it, but because the site would not allow me to skip that part or it defiantly would be ZERO!! I EXPECT TO HAVE MY MONEY BY FRI IF NOT BEFORE NO EXCEPTIONS NO EXCUSES!!!!!!!!!!

Joe at the service desk takes care of his customers with care and awesome follow up…read more I've been a multiple repeat customer for several different vehicles and have only positive experiences. The mechanic's are fast and friendly as well. I've read some review's that conflict with my experiences and question their authenticity. I have no financial ties to this company.

Absolutely pathetic customer service and shady salesman. Went to get a quote and gave the salesman…read moremy tire size and what I'm looking for. He is persistent on seeing the vehicle before quoting tires. I did not have said vehicle that day nor should he need to see it to give me a quote on a specific tire size, when asked why he needs to see the vehicle I get no response. Long story short I get a quote from aanother employee and call back in a couple weeks to have them ordered. Was told it will be a day before they get them, two days later I show up to have my tires installed and I'm told "we dont have any tires for you" he looks through the system...nope they weren't ordered. I'm done no more blue ridge tire for me!!!

I took my Jeep here to have some work done multiple times. I was new to offroading and very…read moretrusting of the owner of this shop. After the work was done I soon realized that I was taken advantage of. This includes, but is not limited to, a $350 winch that I was charged $500 for... then to top it off $150 to install. Another example of this was a 3 inch lift that is listed on their official website for $329.00. I decided to go into the shop without looking at the website first and was charged $529.00 for this exact same lift kit. You might think that this price includes the install fee... No. That was extra on top. Unfortunately, that is not all I bought and was taken advantage of on. Couple all of this with an owner that is very unpleasant to speak with and will often scoff at questions that are asked. I have heard from other sources that the prices and service here are awful and I have learned my lesson the hard way. Please shop around and price compare before considering this shop.

So I'm new to the state and just bought a "new to me" truck and I'm exiting to get some work done…read moreto it. I called their business today expecting friendly conversation which is what I've mostly experienced in Virginia so far... but not this time. I wasn't even sure I had the right place at first because whoever answered the phone couldn't be understood. So I mentioned I was new to the state and just bought a truck and you would think some type of conversation but I was met with silence. So I asked him about leveling kits and it was really hard to get information out of him, you'd think they'd love to talk about their products and services to make money but they must have enough and don't care. He had an attitude like I was bothering him by asking questions. Not a positive customer service experience at all. Maybe they are just slammed with business during this COVID crisis. I want to go somewhere that appreciates and wants my business.

Had a apt for a week for today(24JU25). Dropped off my vehicle last night so they would have 1st…read morething when they opened. I called around 330pm to check the status just.to find out they haven't even begin to work on my vehicle. They stated there were two of their mechanics that called out for today. They never called me to let me know that they couldn't work on it today. Take your cars somewhere else besides King Tire service!!! They suck!!!!

Don't get their Tire Pressure Sensors. They are not reliable, and they don't stand behind them.read more

Was traveling through the area and had a sensor go out. Buzz and his family worked us right in and…read moreoffered quality, affordable, and timely care.

Just had service yesterday on my old work trunk. Was afraid the engine was failing. Thankfully,…read morethat was not the case. As always, Buzz and his family took good care of me and are always fair and honest people. They won't try to overcharge or sell you on unnecessary repairs.