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    Richard's Auto Alignment

    3.8 (8 reviews)
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    Services - Richard's Auto Alignment

    Auto wheel and tire repair

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    10 years ago

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    1 year ago

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    Alignment S.

    Thank you very much for your buisness and passing word on our move!

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    1 year ago

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    Alignment S.

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    6 years ago

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    17 years ago

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    8 years ago

    Been going to Richards for alignments for over 30 years always the best service and knowledge, thank you!

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    8 years ago

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    10 years ago

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    RNR Tire Express - Roanoke - Signs are up!

    RNR Tire Express - Roanoke

    (5 reviews)

    I ordered wheels from another dealer, and for some reason, they arrived without the hub-rings,…read morewhich were crucial for proper installation. I was told that it would take two days to have them sent to me. I called Britney at RNR, and she found what I needed. Thank you RNR, and Britney.

    I requested a quote for 4 tires on Sat and was given 3 different totals, totally unacceptable…read more Waited for almost 4 hours, got there at 1250 left at 350-4pm. After getting 3 different totals, being charged incorrectly the long weight and continued to be lied to I asked for my tires to be put back on the car. I was told to wait till Mon morning someone would call and try to make things right and if I still felt that way my tires would be put back on no problem. At 1150 am on Mon no one had called so I went up there, again i asked for my tires to be put back on my car, return my down payment, and something to show I DO NOT OWE THEM ANYTHING! When I came in Mon that's when everyone decided they wanted to make calls to me, again I insisted to return my original tires to my care. i cannot and will not deal with being lied to for any reason by anyone! i gave the gentleman my keys and he assumed I was completely out of the office when i saw him toss my keys/key hob on his desk (had that broken it would be a $600 replacement fee of not more since prices have increased and didn't include tax), which also pissed me off. The last person to call me said for your safety we can't put them back on, and I need you to understand I wasn't asking your permission I was told they'd be put back on no problem ( i was told tire disposal was tues and fri so i had nothing to worry about). i was told last min that my refund would have to come from Corp office in check form even though i gave them cash and that it would come to the store where id have to come pick it up go cash then go make a tire purchase elsewhere, but you're worried about my safety?? they're expensive, rude, and I would say shop around, that will be your best option. I am not giving a star because you earned or deserved it, but because the site would not allow me to skip that part or it defiantly would be ZERO!! I EXPECT TO HAVE MY MONEY BY FRI IF NOT BEFORE NO EXCEPTIONS NO EXCUSES!!!!!!!!!!

    Xtreme 4X4 Center

    Xtreme 4X4 Center

    (4 reviews)

    I took my Jeep here to have some work done multiple times. I was new to offroading and very…read moretrusting of the owner of this shop. After the work was done I soon realized that I was taken advantage of. This includes, but is not limited to, a $350 winch that I was charged $500 for... then to top it off $150 to install. Another example of this was a 3 inch lift that is listed on their official website for $329.00. I decided to go into the shop without looking at the website first and was charged $529.00 for this exact same lift kit. You might think that this price includes the install fee... No. That was extra on top. Unfortunately, that is not all I bought and was taken advantage of on. Couple all of this with an owner that is very unpleasant to speak with and will often scoff at questions that are asked. I have heard from other sources that the prices and service here are awful and I have learned my lesson the hard way. Please shop around and price compare before considering this shop.

    So I'm new to the state and just bought a "new to me" truck and I'm exiting to get some work done…read moreto it. I called their business today expecting friendly conversation which is what I've mostly experienced in Virginia so far... but not this time. I wasn't even sure I had the right place at first because whoever answered the phone couldn't be understood. So I mentioned I was new to the state and just bought a truck and you would think some type of conversation but I was met with silence. So I asked him about leveling kits and it was really hard to get information out of him, you'd think they'd love to talk about their products and services to make money but they must have enough and don't care. He had an attitude like I was bothering him by asking questions. Not a positive customer service experience at all. Maybe they are just slammed with business during this COVID crisis. I want to go somewhere that appreciates and wants my business.

    Richard's Auto Alignment - wheelrimrepair - Updated May 2026

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