Best of the best, I've used him Since I was teen with acne, great caring knowledgeable dr and funny, sometimes the girls working in his office are not so nice- who cares he's a great doctor. Glad he's still practicing! Wait times suck and office is alittle run down, who cares it's worth it to see him read more

Zero stars awful staff awful wait not worth it go elsewhere - you will be waiting all day for five minutes of the doctors time even if you have first appointment. read more

I knew it!!!! I got a very bad feeling about this doctor. When he did his first examination of me, I thought it was strange that he stretched the top of my underpants and just glanced. First I thought it was just me. Then, he kept making me come back every two weeks. I finally decided enough was enough and found another doctor. The deciding factor that I was right not to go to this man is that my friend's husband went to him for a potential skin cancer that was infected. He tried to blame him for not coming sooner - even though they tried to reach the doctor and he never called back. When my friend's husband finally did see him yesterday, he also said this isn't because of anything he did. Seriously????? Well. Fast forward to a couple of hours later, he ended up in the ER because it was a staph infection. How did the doctor not know that? THIS PIECE OF GARBAGE SHOULD NOT BE PRACTICING MEDICINE!!!!!!!!!! read more

No absolutely NOT RECOMMEND. Stay away from this horrific non-doctor. He used to be the best in the early 2000s now he is simply the worst. I think the old guy Berry has lost his mind. He took a skin biopsy for a simple rash infection and his idiot PA said I probably have Lyme Disease. None of which was true. I sent a friend there and he has been going to him for 4 mo with no resolution. They're morons in the office, they overbook appointments so you end up sitting there for hours. Berry leaves for 30 min at a time with no regard for people waiting. Just horrible. He doesn't even deserve 1 star with I can give 0. read more

My 89 year old father had an 8:30am appointment this morning. Arrived at 8:15am to find people waiting outside and the office locked. Apparently the staff hadnt arrived yet to open the office. The other 3 people waiting outside also said they had 8:30am appointments. We had to stand outside in the cold waiting. When the staff finally arrived at 8:36am sauntering up the block without a care in the world, oblivious to the crowd now waiting outside for the office to open, they were rude and unprofessional and actually told me "next time make a later appointment if you are so unhappy". How about showing up on time for work? Plan accordingly if you're worried about traffic getting to work. Ignorant nasty employee was a disgrace. The doctor hadn't even arrived yet so I can only guess how long the wait would have been. We left and made an appointment with another doctor. Disgraceful. read more

If I could give 0 stars I would. Stay far away. Office staff is HORRIBLE. They are incompetent and rude. Wait time can exceed 3 hours in the office. By the time you deal with the office staff and the wait time you really don't care about what the providers have to say. Some of the providers are ok...it's a shame that Dr Berry allowed his practice to turn into this; he used to be considered one of the best. They only care about payment and money and not about helping patient's. read more

Doctor Berry is super knowledgeable and will spend the time with you if you ask for it. My only complaint would be the long wait times - but that's not the doctors fault! Would definitely recommend. read more

Overbooks clients and makes you wait 2+ hours from your original appointment time for what just about any other dermatologist can do. Would not recommend! read more

Why make a doctor's appointment?! I signed up at 11 a.m. It's already 12, the doctor hasn't even accepted me yet. It's terrible, terrible employees apparently who can't allocate time. I regretted that the ships came in general read more

The doctor was quick to diagnose my wife's skin infection and he sent her straight to the emergency room for intravenous antibiotics treatment. He was the right doctor to go to especially for this unknown condition triggered by a fall. We are very thankful to him and appreciate his great help. read more

Ok the things everyone is saying about the offensively battered condition of this office, the horrific nightmare of a location, and horrendous soul numbing wait times - are true! It is old needs updating Badly, located in the worst possible place unless you are cool with living on the edge and parking illegally, and the wait time legitimately seriously sucks. It shouldn't be that way it should be run more efficiently. More aesthetic, maybe located better? So 2 stars off. Honestly that should knock off all stars because who has time for that? But, alas dr Berry is lucky because he has a great wonderful woman working for him. She was one of the doctors who happened to be there the night I came (Thursday 4/12 7pm) I did not get her name but she was very professional, knowledgeable and informative. She quickly addressed my issue, somehow calmed me and helped me with a rash that had developed under my eyes which I was flipping out over. I mean I parked illegally for this. I actually left the office happy & in high spirits. You know because after waiting 45 minutes I was considering just leaving, but then I was suddenly called in and to be honest after this experience, I may actually come back of my own free will to this place because this doctor was very good as well as pleasant to interact with, and there are actually some other things she recommended that I'd like to try. So 3 Stars.. read more

In all honesty, this plays stays in business solely because: 1. They take appointments (and a lot of them), even after 5, and 2. They rely on the largely elderly, low income, and immigrant community in the area who do not have access to the internet or the mobility to reach other dermatologists to keep coming back. If you have access to Yelp or any other website that hosts reviews of this doctor, there is simply NO reason to go here. There is NO benefit. It is a BAD decision. You will start off waiting endlessly in an overcrowded and dark waiting room while the overworked staff struggles to locate your records, only to be then dumped in another waiting room for another half hour. You will be seen for 5 minutes by either Dr. Berry or an assistant of his where they will throw some cream or shampoo at you and give you the good old run around to come back for another check up appointment in a few weeks so they can take more money from you. This place is a testament to everything wrong with the American healthcare, a money hungry doctor who wont even make the smallest improvements to his establishment in the name of maximizing profit by overbooking patients that he could care less about while probably paying the staff pennies. read more

Had an appointment with Dr. Berry for 3:30, walked in at 3pm and the waiting room was packed. Packed and not enough seats and crying children. It was going to be at least a 1.5 hour wait so I left and am never going back. Staff is lazy, waiting room is not clean. Never again. read more

I am so in love with this Dr and his new staff. I wrote a horrible review about the staff in 2015 and it was all true until now. The new girls at the front desk knew what they were doing, professional, and very kind. Dr. Richard Berry is the best dermatologist I've ever seen. His work, bedside manner, gentleness on my procedure has never changed. A great guy and an awesome doctor. You might wait a while since there are so many patients in the room, but Dr. Berry is worth the wait. I can't wait for my next appointment! Thanks Dr. Berry for being so kind and gentle. read more

The front desk office staff for the most part was extremely unprofessional, and lacked most basic communication skills that should be expected when visiting a healthcare facility. Their condescending tone and manner was certainly not for a doctor's office. The physician's assistants were lovely and conducted themselves in a professional manner as expected. Unfortunately I will not be returning. By the way I am referring to the Lindenwood site. read more

Okay let me start off by saying the horrendous wait time is the reason why I'm deducting 2 stars. If it wasn't for the small community of zits in my face I wouldn't have even bothered. My appointment was at 12 noon I saw the dermatologist at 3:15pm. Out by 3:30. But once the waiting game was over, Dr. Berry, his P.A and what looked like a resident in training came in and tried to diagnose what was going on with my face. I understand Dermatology is the most sought out residency and top paying, so only the best of the best make it. So I braced myself for some sort of ego. He wasn't bad but wasn't all that inviting. He seemed over worked but at the same time very knowledgable. All understandable because I'm sure patients come to him all the time and say things like.. "But I saw this thing on Google that works for the skin condition I have". I'm sure as Dermatologist that can be hella annoying because HE would know better and did not go to 10 years of schooling to let Google make his diagnosis. He knows what he's doing and that's why I booked Dr. Berry. The establishment is a joke in terms of the waiting time but I guess that's what you have to deal with. He prescribed me some topical and oral antibiotic and I already see a reduction in pimples. He's smart and has experience, all attributes of a good physician, just lacking a little in the way he interacts with patients. read more

So let me start by saying that acne is a pain the ass. I suffered from it for about 12 years until i started going to Berry. I'm only cutting off 1 star because of the wait time. It would take forever for my turn to come. I recommend you go as soon as it opens which would be around 10. You wouldn't have to wait 2-3 hours but only 10-15 minutes and you're in and out. He's very intelligent and knows what he's doing. It took me about a year or so to get all the acne off but he's for sure good. His assistant were fine as well. I remember there was one time when the assistant just called him to come in especially to diagnose me because nothing was working. Overall he gave me accutane and the process took about 3-4 months and my acne was gone. It has been 2 years and I haven't broken out again. I would definitely recommend him. He's not the nicest dermatologist but he is well educated. read more

It's not fair for Dr. Berry to get unfavorable reviews; I found him personable, thorough, and warm. He checked me out and noted skin issues I didn't know about, and did the correct follow up - with testing, etc. He had residents who were also thorough, and I think it was fine that they were there learning! I also see he is very knowledgable, but treated me like a real person. I'd recommend other patients, and believe me, I have no connection to his office. I'm doing this out of fairness and being objective read more

DO NOT GO THERE!!!!! the worst day in my file...i was in line for 2 HOURS, then the doctor came and said : everything is fine with your issue, you do not need a treatment or anything, after 2 minutes he left . that`s it, i went home!!! Seriously???? HE DOES NOT care about you, BUT THIS IS NOT IT!!!! MY husband was there also with me, he paid for this appointment and THE DOCTOR said : I DO NOT HAVE TIME FOR YOUR TODAY, come in a week. but he has to pay for another visit again ( I asked about it the stuff) !!! OF COURSE Im going to file a clime against this "doctor" . read more

Avoid this office!There is no professional Med.help but you going te be busy for yers to call to them than your insurance than collections when they don't know how to do billing.They don't return calls and umpolaid.We have never had any problems with our insurance so don't doctors.Our insurance says they just didn't submit claims properly.After our insurance payed we still got letters from collecting Adj.Two weeks ago I have spoken with some one with name Ronnie who promised to look my chart but never call me back. read more

Myra B. I have been treated at Dr. Berry's office for a an extreme skin condition that requires 2 treatments weekly. With his expertise in diagnosing the cause, and a correct treatment plan, my condition has cleared up significantly!! His staff as busy as they are, treat me with courtesy and always do their best to accommodate my schedule as well. His office is always busy for a reason, because he and his staff are experts in their field!! I highly recommend his busy office, it is definitely worth the wait. read more

If I can give this place a negative star I would. This office and the office in Lindenwood is absolutely disgusting. The office staff is uneducated and unprofessional. They were asking me questions about my insurance in front of a whole office. He over books and has 5 ppl at the same time. After waiting for over 2 hours my friend and I were finally seem as and we were rushed through the appointment. His bedside manner sucked and he had no idea wtf he was even taking about. He misdiagnosed me and my friend was given a prescription for something over the counter. Who writes an over the counter medication as a prescription. Please whatever you do run run far away. This guy is a quack that needs to be reported. read more

This Doctor is a disgrace to the medical profession. I've spent the last 15 days trying to get the man on the phone to give me the exact lab result that he described in a phone call as "something weird". In the mean time I received an additional bill from his office that is completely in error to the procedures I received. I still could not get the man on the phone to discuss this after literally dozens of attempts. While I was in his office he told me he "doesn't like having to explain every charge for appointments and procedures". I can't think of something less professional to say. He did not do a thorough job on checking my skin and was a pretty miserable human to interact with. Please don't go see this guy. He's a joke. (but not the funny kind). read more

His license should be revoked. Only thinks about money. Long wait time and terrible doctor. Waste of money

Expect to be waiting for over an hour even with an appointment. Office is Not updated at all, and they need to hire a better cleaning service. There are filing cabinets in the exam rooms, people were coming in and out the exam room while I was waiting for the doctor. I didn't see Dr.Berry but I did see his PA and she was very good and very knowledgeable and was able to take care of my issue. read more

Terrible experience. From the on line appointment system that booked me for multiple appointments in both offices to crowded dirty waiting room. After a 2 hour wait,, I was seen by a woman - no idea who she was, what her title was, was her training was as there were no introductions. She looked at my face, asked a very few amount of questions. Never looked at my back or dealt with anything that wasn't immediately visible. No explanation of diagnosis or treatment plan other than a comment that she would call the pharmacy who would check for counteractions with my current prescriptions. No instructions of how to take the drugs she was prescribing. A older male came in and looked at my face for no more than 5 seconds, said something to the woman and I was out of the office. I have no idea who saw me, what they found, or how I'm going to be treated. I was told to come back in two weeks. No way in hell. read more

WORST doctor ever. First of all, the front office staff is nasty and super disorganized. They have no clue what's going on, papers all over the place. The wait time is horrible. You make an appointment with the doctor, and they give you the PA...who is not even certified to treat what you need to be treated! Waited 2 weeks for an appointment... for me to arrive at the appointment, and they tell me they don't take my insurance...after they even confirmed they take it on the phone. Then when I had to pay for the visit upfront, the doctor told me they don't even offer the surgery I needed. Waste of time and money. And I was spoken to so nastily by the staff! read more

A complete horrid and unorganized staff. If you have lots of time to waste this is your dermatologist office. Dr. Berry is more eager to go home early than to serve his patience, I guess he already forgot why he is in this "business." read more

He is best doctor. I had the problem for very long time and only one visit with doctor Richard Berry saved my time, money and most important my health. I really don't care about his personal skills I more care about his knowledge and I really lucky to met him. I advised this doctor to my freinds and all of them said to me that he is the best. read more

Horrible staff and receptionist, very rude no customer service skills.. my son was on acutane prescriptions were never ready at the pharmacy had to call everyday two to three times a day until they sent it to the pharmacy... they would forget to send over prescriptions, horrible he should fire everyone there, one nurse was so nasty I yelled at her, just horrible experience I took him out after going for 3 months. read more

Previously went to a different dermatologist affiliated with nyu which was fantastic until insurance purposes required me to change. I came here twice to deal with a PA giving me a roundabout discussion for discontinuing the treatment that was working from the previous dermatologist. I was told by support staff I would receive it and apparently there is a disconnect between their staff which lead me to schlep may way to and from this miserable establishment. I would not waste my time coming here after the rudeness I received for asking/pleading for the continued care that was working to instead be met with "go use another physician". read more

Great office, Great staff and everyone is so nice. The doctors in the office are always very helpful and will not leave me confused about any of my issues. they have been very thorough when it comes to every single issue I've had. read more

The worst experience I have ever had with a doctor unfortunately. Dr. Berry takes too many patients that he can handle but he will see each one of them, charge the insurance, and send him/her back without any service provided. If you go, and I would advise you not to waste your time, be ready to have 20 people in front of you. I sent a complaint to my insurance also. I had an appointment scheduled for 7pm on 05/21/15. I was asked to pay deductible on top of my copay. I knew that this was not correct, canceled my appointment, called my insurance the day after, and got a confirmation that I do not pay deductible which I explained to the front desk lady and the doctor himself. They were surprised and I got another appointment on 06/25/15 at 7pm. I was called in at 8:45pm. Dr. Berry was to tired and did not provide me with any service but intended to charge the insurance for the office visit no matter what. I was exhausted of two hour waiting and not getting anything done for the second time and got into an argument with dr. Berry. After all, I got my copay refunded and left the office very bitter. Briefly, he might have a doctor's diploma but his manners are of a very low profile. At some point he was telling me that a plumber makes more money than him. Can you imagine??? I hope that you learn from my bad experience and do not go to dr. Berry's office. If I could I would not give any stars here because there is no positive grade that dr. Berry deserves in any way as a doctor or as a man. read more

Previously went to a different dermatologists, but Dr. R. Berry was only one who did full body examination. About waiting time I can say that doctor's are overload with patients, and if they're on time, they're not giving you adequate care. Margarita B read more

Time is something that once it is gone, you will never get it back. Gone forever! I was reminded of this on my most recent visit to Dr Berry's office. My wife made an appointment with Dr Berry's office to see a PA at 6pm. We had to be someplace at 8:45pm so we thought that we would have plenty of time between appointments to maybe grab a quick dinner. Boy were we wrong. We arrived at Dr Berry's office at 5:55pm for the 6pm appointment. The first thing you are greeted by as you enter is instructions to be ready to pay up, which gives you an idea of what the real priority is here. We then sat down. The waiting area was somewhat crowded, which seems to be par for the course in this place, and what few seats were available were too close together. Sitting in this waiting room at 6pm on a week night is akin to stuffing 10lbs of Shit in a 5lbs bag. We then waited to be called....and waited, and waited. About 45 minutes into our wait, my wife asked the receptionist what the delay was all about. The receptionist sniffed and said that my wife's records were lost briefly, since she had not been in since March. Well, now, I'm not an expert on medical procedures but the one thing I believe I can figure out, is that patients records are filed in some sort of order, like alphabetically. Now if a patient hasn't been in since March (this is July), wouldn't it stand to reason that the record would have been placed back in its proper order by now? We continued to wait and started to see people getting called who came in after us. Then finally, at 7:30pm, a full one hour and 30 minutes after arriving "On Time" for the 6pm appointment, we were called in to the exam room, just to sit for another 15 minutes. Once the PA entered the room, the examination lasted 5 minutes. One hour and 45 minutes for a lousy 5 minutes of their time. Oh, and since We were "delayed" for so long, we just barely made our 8:45 appointment, on empty stomachs, with only seconds to spare. This place operates for the sole purpose of squeezing as much money from the insurance companies as is humanly possible. They intentionally overbook to maximize the amount of money they can make. I cant blame them though, because he is the only Dermatologist that works evening hours in this part of Brooklyn, so he really does have you by the balls. Really, where else are you going to go? Yelp makes you give at least one star, but this operation doesn't deserve any stars, unless you use a WTF meter, then he would get 5 stars. If you have all of the time in the world, then you might enjoy sitting in a crowded waiting room where the only entertainment might be watching very unpleasant and ill mannered children running around and the occasional outburst from the doctor toward one of the hapless workers. However, if you spend your whole day at work and like to spend a little free time at home with your family, this might not be for you. Bottom line, if you need a Dermatologist, try to go elsewhere. read more

I went to Dr. Richard Berry in September 2014. Before making the appointment, I called to verify they participate in my insurance plan, Emblem Health PPO. They stated yes they do. I went to the appointment, and went for the follow-up. They photocopied my insurance card, and both times they collected my copay. In December I got a message on my phone stating I owe the remaining balance, because they do not take my insurance. I called back and stated that is not possible, I verified they took my insurance before I came in. The office manager stated that "the girl made a mistake" so I would have to pay. I told her I don't think I should have to pay, we went back and forth. Finally, I asked her to mail me a bill. I never got a bill. On February 23rd I got a phone call from a collection agency saying I would go to collection if I didn't pay. I paid the collection agency. I called back Dr. Berry's office and spoke to the office manager again. I was upset because: 1. They told me they took my insurance and collected my copay, and then rescinded that after services had been rendered. They blindsided me into paying more than I should have, because I would not go to a doctor who does not participate in my insurance. 2. They sent me to collection without ever sending me a bill. I did not receive any documentation, all I got was a phone message. I was not even aware of where the charges exactly stemmed from. I believe the office is acting illegally, and taking advantage of patients. I want to put a stop to their unethical practices. Also, you will wait over an hour to be seen, and you will be in the room fewer than 5 minutes. read more

DO NOT GO HERE ITS HORRIBLE Asked for my insurance and ID waited for 45 minutes the doctor didn't even see me the nurse seen me for less hen 5 minutes and on top of that they did't except my insurance then they had a bill collector calling to pay them 200.00 . read more

I honestly don't know why this place is still standing. My appointment was at 2:30, and the receptionist told me "NOT TO BE LATE." I arrive at 2:15 and didn't get called on until 3. Just to get transferred to another room to wait AGAIN. The staffs are super lazy, and the waiting room is dirty. When asked (only asked once) when will I be called on, the receptionost gave me an attitude. If you're looking for a good derm, DON'T COME. read more

Honestly I can't believe the bad reviews. Dr. Berry was amazing. He diagnosed my skin condition after years of other physicians unsure of my treatment. I highly recommend Dr. Berry. read more

Avoid this office at all possible cost. They are not in the business of treating people but rather making money. The doctor did not even come to see me. Physician's assistant gave me the prescription for the wrong amount and that was it. When asked why the doctor did not see me I was told that I should have requested to see the doctor and not his assistant. What a bullshit! read more