The total lack of empathy at this place! If I could give this clinic no stars, I would. Not that…read morethey really care because obviously they're not going to change their ways. I scheduled an appointment with this clinic, showed up on time, filled out the necessary paper work, and guess what? They tell me I am out of network with my insurance. First off, I went on my health benefits website, my account, to find this clinic. It was one of the listed clinic. I even called my provider's phone number and asked for an IN NETWORK doctor. They gave me this clinic. I took 3 hours of work just to stop by here to see if I could get medication for my condition. Guess what? They don't care. What angers me is that they completely wasted my time there. What could have prevented this was to get the patient's card first before they come in. The person who checked my benefits told me straight up that they do not do that because when the idiots in the office were to write down the patient's card number, they sometimes get it incorrect. Uhm.....hello? Ask the patients to scan and email the information. Yes, I know most of your patients do not have that luxury but come on! It's the 21st century, I'm sure they can go to the library and do so. DON'T WASTE A PATIENTS TIME FOR YOUR INCOMPETENT STRUCTURE OF YOUR OFFICE! I lost 3 hours of work time because stupid people could not have asked a patient for their information. I filled out all the paper work and assessment and then they tell me that I was not able to do anything. I had to drive from Berkeley to this location and then back. Another patient told me that she had to always wait and had mistakes with her prescriptions as well from this place. What kind of clinic is this? Luckily my depression and anxiety is minor compared to others but what happens if I were to commit suicide? Would they be liable because they weren't able to see me? These are peoples' mental health they're dealing with and it doesn't seem like they care. We are just dollar signs for this clinic and the lack of professionalism is ridiculous. I still now do not have my medication because I wasted my time with them. Scheduling an appointment with a psychiatrist is hard because they are always booked up and by wasting my time, I'm out another week for my medication. I highly doubt the incompetent office staff will read this. This is my experience and I hope none of the people who are considering this place will go through the same experience as I did. Make sure they're in your network. Don't waste you precious time with them if you are not.

This office is in need of some serious help! The lobby wait…read moretimes vary but most of the time, you will wait! Once you actually get in to see the Dr., he doesn't look at you while you are talking to him and once you notice that you are basically talking to yourself, the visit is over. The Doctor doesn't listen to you at all, he just prescribes you some psychotic medication and asks you to come back to see him. If you are looking for a Doctor that cares, skip this place. All they are concerned about is head count! The receptionist is ghetto and very unprofessional. One visit, I came out of the office with the doctor and noticed that she had an infant child sitting in the window where patrons come up to sign in, ask questions or whatever. She went on to visit with her friends and the infant until someone came to the window for help and then she moved the baby to the side and asked if she could help the person...Geeeez!!! The office is in need of a Manager of some kind that can keep the ambiance and patients visits as peaceful as possible considering.....

This is really one of the nicer hospitals I've stayed at! I stayed here for a week when I was…read moretwelve and when I was seventeen, I visited the crisis stabilization unit. During my first stay, I was very quiet but I was well-treated by staff, nurses, and my doctor. I don't know whether nurse Richard is still here, but he is just so nice. I don't recall any patient abuse here, so that's wonderful! The food was quite bad, though. Five years after, I stayed at the crisis unit for a few hours. Everyone there is kind and patient. I'd just update the library.

I was here recently, the staff were okay... but they were awkward, and they kept misgendering me…read moreand using my dead name instead of the name I gave them. You can't cry because they'll just see you as a stray animal about to attack, they threaten to booty juice you as well, they lock you in a room after they stick a whole needle in your ass. They keep you away from the other patients because they think you're a threat to them. They take your strings out of your jacket/hoodie just be aware of that, they'll keep it in a locker with the rest of your belongings if you don't want them taken out. The care sucked, they'd make you attend groups and lie to you saying "it'll get you out faster" which is a total LIE, so you can't trust the staff, they think groups will help you get better when it won't. They don't get that though ... there's too many cameras in there too, I don't like how they have to watch your every move, you're in the csu before moving to willow rock, but that's for another story. The food sucked, it was cold, even when it came fresh from the cart, it was COLD and gross. The staff ate outside food in front of us, which sucked even harder, because it's unfair, they had their phones out in front of us while we couldn't have ours, they asked for our picture, and they wont stop until you agree to taking your picture so the staff can "know who you are" it's stupid bro. The beds also suck really bad, it gets cold at night and the blankets are very thin, even when you ask for more blankets it'll still be cold, the pillows are flat as fuck, excuse my language but it was, it made my back hurt bad and I kept waking up. They check on you every 15 minutes so remember that if you tryna do something because you snuck in contraband. I got away with it, they also aren't allowed in the patient rooms unless it's an emergency like you banged your head on the wall or something. You're welcome, you can't sneak in metal because they use metal detectors, you'd have to shove it up your ass if you wanna hurt yourself that bad gang anyway, you're welcome.

I started with Life Long Medical in 2014 when I moved to Oakland and found them through Covered…read moreCalifornia. I've since obtained Insurance through my employer, but will stick with Life Long, because they provide, hands-down, the best medical Care I've ever received. The Front desk, PAs and nurses are all first-rate professionals, and the doctors take the time to get to know their patients, and show a genuine concern for their well-being. I also love how holistically focused they are; sponsoring yoga, meditation, and fitness classes. Awesome place!

This place is horrible, nurses are a joke pretending to be doctors. I am suffering from chronic…read moreback pain, took an xray and its a damn shame I had to call them to get my results. I explained to them i am in great pain, its hurts so bad that i get dizzy, out of breath, I cant even roll over in bed without unbearable pain stabbing me in the back and these MF tell me to take motrin and tylenol..THAT DID NOTHING FOR MY PAIN. I called back, left a message, I get we can schedule you another appointment, for what to discuss the same issues, IM DONE TALKING, I NEED SOMETHING FOR THIS FUKING PAIN. These people are horrible, no empathy for their patients, they just want money and fuk the patients.

I started going to see Kay around April 2019 for stomach pain and associated back pain (that would…read morenot go away after trying everything with my doctor) after reading how hypnosis can help with pain management. I liked Kay right off the bat! She's gives off a very calm and friendly vibe and is wonderful to talk too. I enjoyed our sessions a lot. Talking through my issues was nice and getting her take was helpful. The sessions were very relaxing as well. What I regret was not taking the audios seriously. I should have listened to them every day to get the benefit but I neglected that. I think that was why I didn't really think hypnosis was fully for me. It helped but not as much as I hoped. Forward to April 2020. I got infected with Covid in March and was dealing with many symptoms that would not go away. One of them was horrible acid reflux. I've had acid reflux in the past but this was 20x worse! Diet and medicine weren't helping and Kay texted me to check in with how I was doing (perfect timing!). I figured why not try hypnosis again and see. We had our session via FaceTime. I really liked doing it via FaceTime bc I could do it from the comfort of my couch or bed. No looking for parking or driving to SF. I stopped the medicine but continued to eat GERD friendly and listened to the audio we made 3x a day. My acid reflux went away! I just had to be diligent. I then developed another covid symptom a week or so later which was horrible headaches and nerve pain. I had another session with Kay and my symptoms improved. A couple of weeks later I stated having chest pains and heart palpitations, which is think was because I was too plugged into social media surrounding covid. My anxiety went through the roof. I could not stop being anxious. It was really really bad. My heart was racing so much all day. I had a session yesterday and I'm already feeling less anxious. My heart rate is going back to normal and I'm so grateful to Kay. I was considering taking anxiety meds and but I'm glad I tried Kay first. I think it's a combination of talking it through with Kay and doing the therapy that really helped. She really is amazing at what she does and I recommend her to anyone dealing with either physical or mental issues.

Kay is the real deal. She helped me navigate a challenging moment in life when I was at a…read morecrossroads. I got a lot out of only a handful of sessions together--she was immediately helpful and never pressured me to engage in any sort of long term engagement, which I really appreciate. I have new tools I was able to put to immediate use, but more than that, her insightful questions and active listening helped me find the clarity I was seeking. I cannot recommend her enough. P.S. this was written by a real actual human :)

Have only been here 28 hours but have many concerns. Friendly staff, old building. Have an…read moreelaborate full schedule of "activities" and group meetings but there is no evidence of them happening. I am slowly typing this on a defective PC, the one for patients use. It needs attention to avoid frustration. Here's a cheap way to save, tired evening snack (OMG Lorne Doones and Baked potato chips), no patients could look forward to that a 2nd night in a row. The primary therapeutic tool is hours of boredom. I wanted Excedrin for my migraines. So far have not produced any. Consider your options.

I'm a physician of 10 years, this hospital does not diagnose correctly. I had an intern that…read moremisdiagnosed multiple patients and had to fire 2 nurses in one day and fired the doctor for malpractice who wrongfully diagnosed many people thus ruining medical records for the citizens of America, there are multiple cases filed against this hospital for wrongfully mistreating patients and bothering them 24/7 without permission. Their protocol is illegal and does not comply with the law. They violate the right to bear arms under the 2nd amendment and violate HIPAA laws constantly. It is with great concern that the nurses and staff aren't well educated and can't properly handle patients as they will mistreat patients and bother civilians and citizens. They will harass people to death just so they can practice on you for their entertainment. They will violate HIPAA and disclose and leak your information as a result of mistreating and neglect. They will lie about you and harass you just to practice in school and hasn't earned their licenses. I do not recommend this hospital. Don't trust the staff as anybody has the right to refuse hospitalization.

I had a session with Rich a while back. I was struggling with depression, my past marriage and my…read morechildren not to mention PTSD. I couldn't sleep every night.Rich helped me see positive ways to look at both past and moving forward. He had recorded two different versions of sleep therapy as well as explained and pointed out things I need to improve in my life. Time to time, when I feel troubled or feel stuck, I reach out to Rich on the phone. Every time he has given me directions to how to approach things in life positively and made me understand with different real life examples to help me with my struggles and problems. I have never experienced anyone like Rich who is easy to talk to, makes his time to help me when I am down and low, very personal and professional at the same time. I recommend Rich to anyone wanting to better their lives and learn important factors in life that are often neglect and ignored. Rich teaches values, morals and ethics all in very simple steps. Thank you Rich for all your help and advice. You truly are one of the greatest person I have ever met in my life. Much appreciated it. Mia Henderson

Rich is amazing. Just off the phone with him after 4 hours, and he was so tired but talked to me…read moreuntil we got through everything I needed help with. This is my 4th year of working with him. I don't want to leave a long ass review, but just know he helped me in all aspects of my life from god, business, to personal relationships. - B

Excellent Services Very Professional And Caring…read more Always A Pleasure To Speak with My Dr. About My Health Care Needs..AMEN

Reading the reviews on here really validates how my son felt when he got off the phone with Dr…read moreDismond. When my son expressed the desire to go into graphic arts he asked him "what are you, a kid?" Proceeded to tell him he should be an electrician or plumber and not waste his time and money on college. He was rude and hostile from the beginning and anytime my son expressed himself he belittled him and basically told him he was wrong. He definitely thinks only his opinions have merit and really doesn't care about what the patient has to say. It was extremely disappointing. Waste of time and money. Avoid at all cost.

I found Diane when I was in need of personal growth. I saw her ad on the Internet, as I did many…read moreothers. Diane answered my call on the first ring, whereas others never bothered calling back. I knew with my first call that Diane was sent to me. Diane is very intuitive and has an amazing gift. When I am trying to articulate something she is able to see her visions and help complete my thoughts. Diane's guidance is more than I hoped for. Diane is very straightforward with what is needed for your personal growth, she is very good at keeping you on track and not letting you go backwards. Diane was readily available to invite me to a much-needed one on one three day retreat. Diane's one on one zoom sessions are always 100% focused on you. The Weekly meditations do not come fast enough for me. I can honestly say Diane will forever be a part of my life. Thank you Diane.

Diane helped me in so many areas on my life.... The biggest she helped me with my personal…read morecurrency, so fundamental and so powerful. I believe everyone needs help sorting their lives at times and when you ignore that need, you cannot grow or improve. Do something for yourself, hire Diane, she is incredible coach and your life will transform!!!

I could not do my job without the support of the Seneca staff…read more Ms.Erica, Rob, John, Mr. C love the kids and the kids know it. I teach at an expulsion high school. The teens come with so many social and emotional problems that education is often not foremost on their minds. The Seneca staff meets the needs of the students so that they want to come to school where they are encouraged, supported and loved. Thank you Seneca

Soooo I was a student for them a in school program were it's a bunch of young people who are…read moreinterns and we called them counselor an it was like 4 in our classrooms and when I tell you they made my life for 4 years straight a living hell I'm not even being dramatic about it they always say they support when in fact they just nosy and wont do anything and I had a therapist who I told was homeless and she didn't do nothing about it she didnt even help me get into a shelter and they gave her information that the office gave her didn't even mind telling me the counselors just judge you and hate everything you do when you just sit down and do your work and they also get there pay check by writing about you and send it to medical also my therapist would gossip about my issues to the teachers and counselors and try to gang up on me with the 21 on year old counselor who wreak of weed and only pick favorites