Called them because my elderly aunt was getting water in her basement anytime there was heavy…read morerainfall. I explained that it was a fieldstone foundation and the guy I spoke with said "no problem." The gentleman showed up when he said he would, which was great that I didn't have to waster 2 hours in traffic for nothing. However, the oddness ensued quickly. Every time I showed him a part of the basement, he'd say "Great. I'll take a look and find you if I have any questions" but his "inspections" would only take 2 minutes. So, we'd walk to the next part of the basement, he'd say he'd let me know when he was done, then I'd wait a minute or two and then proceed to the next section. (I swear I'm not making this up.) It was really odd. After his inspection, I said "what do you think?" He said they don't really do much with fieldstone foundations (which would have been very beneficial to tell me over the phone) but that he was going to talk with his boss and that I shouldn't worry because they wouldn't "leave me high and dry" (no pun intended.) He then excused himself once again to call someone and then a few minutes later comes back to tell me there isn't really anything they can do and we should contact someone who specializes in fieldstone foundation repair and then leaves. I don't know how long I scratched my head after that encounter. Drycrete might be a magnificent company to do business with and their work might be first rate but, from my single encounter with them, I was not remotely impressed and it was a grand waste of my time.

The work performed in our bulkhead was dramatically perfect. Besides the work being done, the crew…read morewas the most professional we have ever had. They were thoughtful, clean and very polite. Also, they are honest. I can't say enough about them in every way. I would not hesitate to recommend them for any waterproofing job needed. They go beyond the job and actually do more than was in the contract without charging for it. No one is better and they are truly perfect.

I called Hammer Basement Waterproofing because we have a unique situation in the basement of our…read moreold house. Emilio came right out and assessed our situation. He was honest and did not try to sell us products that we do not need. He has many years of experience and is extremely knowledgeable in all things related to basement construction. I would recommend him to my family and friends! - Shannon M.

My sump pump let go and my basement flooded. Emelio came over, assessed the situation and told me…read morethey were booking into May, but he would come after hours to install a new sump pump if we were to experience a weather emergency. Needless to say, we were under a flood watch last Saturday. Emilio was in New York on Friday, he and his brother came to my house at 8:15 pm and installed a new pump! I cannot express how appreciative I am to Emilio for his commitment and integrity! I would highly recommend Hammer Basement Waterproofing!

Great job.Great communication. Always got communications about what the next step was from…read more Christina and Robin. Crawlspace looks new.

Worst Contractor Experience Ever - Avoid DryZone Basement Systems / All Things Basementy…read more I had the single most egregious contractor experience of my life with DryZone Basement Systems (the local All Things Basementy provider) on my Massachusetts property. I hired them to clean out my crawlspace, which had an older vapor barrier, and upgrade it to a new vapor barrier system. Their sales pitch and materials specifically promised that the space would be thoroughly cleaned before any new material was installed. On the first day the crew began laying the new vapor barrier directly over the existing dirt, debris, and old vapor barrier without cleaning anything. I immediately stopped the project and contacted management to request a different crew that would actually do the job properly. Management promised they would send a project manager and that he would be on site the whole day on day two while the crew cleaned. What actually happened is that the project manager was only there for about 20 minutes. While the crew was supposedly cleaning out the old material, they only cleaned a small section and then covered up all the remaining old debris and old vapor barrier with the new material -- doing exactly what I had already complained about on day one and had been assured would not happen. To make matters worse, the crew spray-foamed rodent bait stations directly into the side of my house. It was obvious this was done deliberately and in a retaliatory, vindictive manner after I had complained and stopped their work. At that point I fired them. I lost my entire $6,000 deposit and had to hire another crew to rip out everything they had done. The cost to remove their improper work and start over was more than the original contract amount. I ultimately had the crawlspace properly cleaned and the vapor barrier upgrade completed correctly through the Mass Save program. This company showed zero respect for the homeowner's instructions, broke their promises about oversight, and acted dishonestly even after management got involved. I told them in no uncertain terms that they would never be allowed back on my property again. Strong recommendation: Do not use DryZone Basement Systems or any All Things Basementy contractor under any circumstances. They charge double the competition (or more) while promising quality but delivering substandard work. If you need crawlspace cleaning, vapor barrier upgrade, or encapsulation work, hire a dedicated cleanup/restoration crew separately (Servpro or equivalent) to get the space truly clean and ready, then have the new vapor barrier installed through Mass Save or a reputable local contractor. You will save yourself an enormous amount of money and avoid massive frustration. This was by far the worst contractor experience I have ever had. Learn from my mistake.

Strongmen did a fantastic job putting hard pipe underground with 1/2 horse power sump pump to…read moredischarge water from the well. All worked well for 2 years,then trouble started.I had water in my basement coming from the well, called someone came the next morning,he pulled the pump out and said it was the pump I will be back or someone will call you. I've called 2 to 3 times a day and left messages to return my call, I'ts been 8 days now and no one has called me from this company. There is a 3 year warranty on this pump, and a lifetime warranty on the job itself. As I said satisfaction with the job in beginning but not now, there is no reason that they don't call me back. If I was you don't hire them for any projects plenty of others out there. Given a ooooo review

I had Strongmen install french drain with sump pump and battery backup system. They did a…read moretremendous job and were on the job all day each day until complete. The men were meticulous with their install and the catch basin outside. They even put my lawn back together very nicely after digging a trench. I would highly recommend them as I couldn't have had a nicer team of men.

We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

Exceptionally poor, slow-to-no response in simply scheduling an appointment. Took the time off of…read morework only to receive a call just before the difficult-to-schedule appointment to inform that the appointment was cancelled, claiming the one person in the entire company who could do this work was out sick. They would not return the (steep, expensive, overpriced) deposit via the card they charged upon our request, instead saying they could send another person same-day as the appointment after all -- despite supposedly having only one staffer specializing in the particular work we had scheduled out sick (the things that make you go hmm...). Gut feeling told me not to trust their work at that point. The company being too cheap to pay the transaction fee to refund the card they charged for the deposit, instead they issued a refund check needing to be cashed at their specific bank. Absolute refusal to refund the card we paid the deposit with. We cashed the check same day, questioning whether the company had even enough cash on hand to refund us (not a joke). Instead of apologizing for the whole miserable ordeal as business and customer service etiquette would dictate, instead they demeaned us for becoming upset over some really seriously bad bad bad customer service.

I was referred to Envirotek by our home inspector when we purchased our house about a year and a…read morehalf ago. During the inspection, dark mold was discovered on the rafters of our attic and it was recommended that we address it. Since we are consummate procrastinators, we waited. Recently though, we received a RISE assessment (definitely check them out if you haven't already) and had the opportunity to have our attic insulated for little to no cost. Our work was scheduled but the mold remediation was a precondition to the work. So we called Envirotek. I was able to schedule an assessment quickly and easily. The owner Kevin came to the house a few days later, patiently answered all my questions, discussed options and gave us what I felt was a truthful assessment of what needed to be done. This was a Thursday - he promised to have my quote Monday and it arrived on time. We proceeded with the work and they were able to start on the Wednesday (great turnaround but they mentioned they had a cancellation, so maybe I got lucky). So the work was done well before the insulation was scheduled. It was a two morning job since the chemicals they use need to dry overnight. Kevin's crew arrived both days within the half-hour time frame given, explained what they'd be doing, did some quick paperwork and were off. I'm not a professional, so as to the effectiveness of the work, I don't know. We did receive a five-year guarantee. However, it was done efficiently and looks clean and thorough. A job well-done it seems. The crew was polite and, not necessarily expected, they even vacuumed and Swiffered since it was a little wet outside and they had tracked in a bit of water and dirt. The office did a good job of responding quickly, following up with the invoice and certificate. All in all, I can recommend this company for this and probably similar work.

From the owner: Mold Remediation, Air Quality management, Whole home ventilation systems, Crawl Space repair and…read morewaterproofing, Duct cleaning Air duct sealing and attic air sealing and insulation are all service we provide to our customers. No matter what your issue is, we can help you out.

They installed a new basement waterproofing system in our house. The price was fair, the work was…read morehigh-quality, and all of the contractors were very professional. I would definitely use their services again.

From the owner: Basement Waterproofing of Rhode Island gives you the freedom to do whatever you want with reliable…read morebasement waterproofing services. Mold removal, sump pump installation, and foundation repair are just a few of the other home improvement tasks these basement contractors can assist you with. Fair pricing, convenient scheduling, and personal attention are offered for both residential and commercial locations. Call the friendly and knowledgeable customer support team now to get your FREE estimate.