Just received SPAM call from this company, Called back,…read morewould not respond. Would not pick up, typical automated scammers.

Just their friendly over the phone manner has me sold on them!…read moreThe mount baker location is an old address! They're in Georgetown now!

I used Rivera Technologies for my businesses IT services. really pleased with what they were able…read moreto accomplish for us. We hired them on a project basis for a server move, moving from an old out dated server hardware to new hardware. They did just a great job, pricing was great for their service and a lot cheaper than other places I looked at. They quoted us for 10 hours what they thought it would take it. It only took them 5 hours to complete this move on 1 server with our company information. And they only invoiced us for 5 hours and not the 10 quoted. I would recommend them to anyone looking for IT services. We like their professionalism and support we have just on their managed IT services plan. Which is working out prefect for us.

If you're in the market for IT support or services, look no further. Pro IT is the way to go…read more Operated and owned by Mat, the man knows what he's doing. Always has great suggestions and is efficient with his work. With small companies, I know that time management can be a concern, but don't fret. Mat will work around his schedule to make sure you get what you call him for. Isn't that what we all want as customers? For companies to go out of their way to give you (the customer) what you need/want AND be cost effective?? I'd say so. Not only is the service excellent, but very friendly as well. Working on computers all day where we run into IT hiccups, Pro IT and Mat are always alert and there when needed.

I used this business for my IT services. I regret my decision. They recommended that I purchase a…read moreparticular firewall router, Sonicwall, that I came to find out had a extensive history of problems, well documented on the web, connecting with Windows 10 and has caused me nothing but problems connecting remotely. They either didn't know about these problems, in which case they were incompetent, or they did in which case they gave me terrible advice. Technically speaking, Matt seemed to know his stuff, but Marques did not. If I could, I would give them less than one star.

Yeah, he met my expectations. As far as the service I requested the by this quality individual and…read morequality service. Best bang for your buck. Thanks, Steven

Called the provided number to enquire about computer work in multiple business laptops and a desk…read morecomputer. Phone call was answered with a standard,"hello". -I supposed that I would introduce myself 'the caller' by my name and whom I am working with and calling on behalf from. -the grumpy gentleman's voice on the line next asks me what I am selling. I respond by saying that I am selling anything and that I am looking for computer work to be done and had obtained his number from Yelp and asked if this is the correct number. -I am told it is the correct number, but I become concerned about the customer service that has been poorly showcased from the very beginning of answering the phone. -I told him I didn't think I was in need of his service anymore because he was being a stinker. He said great, find someone else.. Certainly, with ease. If you are operating anything with any sort of professionalism, might i recommend answering your phone calls with a 'hi, this is____, thank you for calling_______, what can I help you with?' Take some pride. I've worked in different environments of customer service for well over ten years, this attempt was rather sorry.

When third-party workmen in our yard knocked out our business' internet access, we were in panic…read moremode. We needed to splice or rerun the fiber optic cable as quickly as possible. After soliciting three bids, we chose to go with Premier Communications. Premier responded to our request for a bid within 20 minutes, and scheduled a technical visit that same day. Every person I spoke with from Premier(Scott the owner, the scheduler and Jeff, the technician,) was knowledgeable, straight- forward, professional and considerate. The scheduler/dispatcher kept us consistently updated with regards to the technician's arrival time. We were especially impressed by our technician Jeff. Jeff was really sympathetic with regards to our need for a quick and reliable fix at an affordable price. Jeff offered us several options and the next day he came back and fixed our problem like a true expert. Premier's estimate was roughly 1/2 to 2/3 of the other estimates we received. Jeff and the rest of the Premier staff did a fantastic job at getting us re-connected within a day and a half. I would recommend Premier Communications to anyone who needs assistance with installation of PBX systems, cabling, and cable repairs.

I couldn't be happier with Scott and Michelle and the service they provide our company regardless…read moreof the time, day or night. We love our new phone system, and working with Scott and his crew was the most simple transitioning of a system I've ever been a part of. If we have ANY issues, it does not matter, day or night, they are there to fix things whether it be remotely or in person, at the drop of a hat. HIGHLY, HIGHLY recommend them!!

We were having a lot of grief with the wi-fi in our home. Hugh came out on fairly short notice and…read morecreated order out of chaos. His knowledge was obvious, and it was obvious he cared about getting the right solutions for us. Two days after his visit we started having even worse problems than before he came. Hugh took the time in the evening to have a lengthy email exchange that didn't resolve it. The next afternoon he found an opening in his schedule and came over again. Turns out the problem was that I had moved one of the pieces of gear he had installed, and this made it non-operational. He fixed that and then successfully guided us through a few more issues. We are very happy with Hugh and his service. It's inevitable that we'll need more help in the future, and he is now "our new best friend," in the words of my wife.

As in the other reviews, Hugh is THE MAN! He has solved…read moremultiple networking, syncing and sharing issues with multiple devices in our office and personal devices. Always calm under pressure and easy to talk to. For all of your Tech needs, I highly recommend Magnolia Tech Support be your first and only phone call.

After several phone calls and an email, no one EVER responded to my plea for help! I even walked…read moreto the address listed on Yelp only to discover that it's a residential apartment building. Boo!

Help Computr is by far the best tech support I have ever had experience with. Help Computer is a…read moreguy named Jeff who actually comes to your house (on his Help Computr Scooter!) instead of having to disconnect and lug your computer to him. He has excellent hours including evenings and weekends, which is great for me because I can't ever escape work during the regular business day. Did I mention how reasonable his services are? $40 per hour, flat! I've paid a couple hundred dollars in the past for work that I'm certain took a maximum of 30 minutes to do. Jeff is honest, thorough, and friendly. He doesn't try to nickel and dime you or sell you something you don't need. In fact, he's a big proponent of open source (free) software and has helped me select programs that are really useful. I have two Macs and he solved my wireless networking problems, selected and installed an external hard drive for my documents, music, and photos, set up a wireless connection between my iTunes and my speakers, even advised me on the best peripherals for my price range. His service doesn't stop when he leaves your house, either. If he finds something that he thinks will be useful for you, he'll send you a link and advise in an email. I'm so glad I stumbled upon his Yelp listing. I was about to pay a lot more for half the service. It also feels good to support a local business.

Our old computer still had Windows 7 so we finally (!) ordered a new HP then had to find someone to…read moreinstall. My weight trainer mentioned Matt who works in the same building. Matt had helped with my trainer's computer needs previously. I was very impressed with Matt's responsiveness, desire to help, attentiveness to my many questions, and willingness to overcome some obstacles to get the new computer running smoothly but also to make the old one more functional so we can use it as a back-up, if needed. His caring & kind demeanor was refreshing as well as his knowledge & professionalism. I would highly recommend Matt for your computer hiccups or installs. Thanks, Matt!!!

The owner, Matt. Simply amazing!…read more I got in touch with him recently since I was considering having a custom built gaming pc. What followed was an impressive level of customer service I rarely run into anymore. Not only did he read my long winded emails, he made sure he responded to every question, explaining that I had more than one option available, going through each option and what each one offered, helping me to see that I didn't necessarily need the most powerful gaming rig, being more focused on helping me to see that my level of gaming could be more affordable. I felt like I was being helped by a friend that really cared in making sure I got the best value for my budget, a build that would be the best for my gaming needs, and a good foundation for a gaming pc that I could keep way into the future with just future upgrades when needed rather than buying a new pc every few years. Even though my plans for building a custom gaming pc are on hold for now, I know that should I ever need computer services going into the future, I definitely know I've found the company I will call on. Thank you so much, Matt, for all your thoughtful and considerate help and knowledge. I'm grateful for the help and impressed, from my experience, on how you put your customers first.