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    Rhinelander Nissan

    1.0 (2 reviews)
    Closed 8:00 am - 8:00 pm

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    Rhinelander Toyota - Rhinelander Toyota service.

    Rhinelander Toyota

    (27 reviews)

    I don't live or work in Rhinelander but after trying to get an oil change done elsewhere, I called…read moreRhinelander Toyota. Not only did they get me in the next day I arrived before the shop even opened. Prepared to wait in my car for 15 min till they opened I was surprised when they immediately got me in. This shop goes above and beyond to take care of people! The staff was pleasant and made sure I was comfortable and had some fresh coffee while I waited. Then in no time they had me off and on my way to work. I just can't say enough about the staff and quality of service from this business. They come highly recommended not just the service department but sales as well.

    Brought my car in for a 65,000 mile service. After about 10 minute working on the car, I was told…read morethey were unable to remove the tire because the wheel locks were on too tight (it was blamed on the Toyota dealer in Chicago, I do not do my own maintenance). I was told everything was ok, and left. 4000 miles later, I was charge by the Toyota dealer in Chicago $260 to replace and install the new tire locks. Rhinelander Toyota had "totally barbequed" them (this is what I was told by the Chicago dealership). In addition, I would have been UNABLE to replace the tire if it got flat, and I could have been stranded far away in northern Wisconsin. Rhinelander Toyota refused to take responsibility (I wanted to be reimbursed $260) initally, then offered $60. I simply want my $260 but they are being rude and disrespectful. I have filed a complaint with the BBB. This is why people think corporations are stacked against them. DO NOT RECOMMEND.

    Kocourek Honda of Rhinelander

    Kocourek Honda of Rhinelander

    (11 reviews)

    On July 10 brought in our Honda CRV for tire rotation, oil change, and to install a roof rack.  It…read morehad to remain overnight because the staff - who were very courteous and professional - said we needed to replace two seatbelts due to a recall and they said they didn't have all the materials/parts on the 10th to change them out. The next day, July 11, we received a call saying there was a small crack in the windshield and they asked if we had noticed it before. This was an odd question as prior to doing the tire rotation, oil change, and installing the roof rack, they did an inspection and noted no damage on the exterior of the car.  We were surprised about the crack as the car had been in a secure garage for the previous 10 months while we were deployed overseas. The staff said they would investigate and called prior to closing and it was decided we would pick up the car on Wednesday, July 12. On July 12, the staff showed us the crack and we immediately knew that it was new since it was about 8 inches in length and directly in the driver's field of vision.  We also noticed that the crack terminated at the windshield molding where there was a very noticeable dent.  To us, it appeared that the dent was likely made by a tool or some sort which likely hit the molding and also cracked the windshield.  The service manager posited that it could have been made by debris from the storm the previous evening when the car was outside, though no other cars appeared to have any such damage and there was no debris on the ground suggesting as such. They said she checked with the mechanic and they assured them that they were very careful during the installation of the roof rack and did not remember anything specific happening that could have caused it. To the service manager's credit, they took responsibility for the windshield and had it replaced on July 17. However the matter of the damaged windshield frame remains.  Our insurance company estimates the cost of the damage to be $264.77 - that cost may not include removing and re-installing the roof rack in order to replace it.  I reached out to the dealership manager and the Kocourek VP with the text above and have not received any response. Not sure if they are trying to cut costs or corners, but their service definitely gives one pause.

    Seriously not good service. I took my Honda Fit in for an oil change and it ended up costing me…read more$98. The mechanic found a mouse nest in the air filter (it happens in the northland), so the service technician came over to ask me if I wanted to buy another air filter. I said no and asked him to just remove the nest and use a shop vacuumed to it (2 minute fix). Rather than accept my reply and agree to such a simple fix, he said he'd have to charge me for half an hour service to do so. What?! So I went back to see for myself and ask the mechanic to remove the nest. I asked the mechanic if I could borrow their shop vacuumed and he assured me he'd take care of it, then glared at the service tech in disgust. I had also asked for a tire rotation when I arrived since it had been 50k miles since I bought new tires from them. Come to find out, they charged me to rotate them. What?! I won't be back.

    Rhinelander Nissan - car_dealers - Updated May 2026

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