I have the honor of writing the company's first review on Yelp, and I can't stress how satisfied I am with Ruben and his crew at RG TREE.
Job scope: Clear all tree foliage and limbs from my property line and provide clearance from my over- hanging power and electrical lines.
When I posted the job on Yelp, RG Tree was the first to actually see me face to face as soon as possible the next day. While other companies would want to schedule a qoute meeting or even do a qoute from the right of way without entering the property or without communicating with me, Ruben, instead, came over for 2 touchbases. Other companies would turn down the job and say that they need me to call Comed to turn of the electricity, but not RG TREE, they were capable of executing this job with a climber and no expensive crane capability.
The first face to face touchbase was a general meeting on my intent of clearing branches that encroach my property line his company reputation. The tree posed a hazard of falling dead branches on my lines and into my yard, where my kids would play, and I just wanted a clean cut along my fence line. Ruben then provided me visual aids of what kinds of jobs they have done in the past; several in the north side, some in the downtown, and a major project at Navy Pier. Ruben also presented visual aids of his crews capabilities, and their training in operations and safety gave me a great deal of confidence.
The second touch base was the next day for the estimate and the job scope description. Ruben walked me through tree by tree, branch by branch, and clearly stated his cutting plan. Ruben also spoke to the property owner of the trees in order to maintain appropriate job boundaries and request some permissions on my behalf. The estimate was very fair, and I had no sense of a bad deal at all.
During the day of the operation, 3 days after our 2nd face to face, Ruben was prompt on arrival and went to work straight away with 1 climber and another worker, creating a 3-man crew. The climber was awesome. He was skillful in his craft and cut large limbs strategically, and communicated with the ground members on carefully descending the limb and avoiding my overhanging lines and fence. The whole time, I was thoroughly impressed with their skills and knew they were doing it safely despite the light rain fall. They arrived around 830am and were finished before noon. They cleaned up and fed all greenwaste in their chipper, and I will never ever call anyone else other than RG TREE.
If you live in Brighton Park like I do, please hire these guys. I have hired other companies before, and they did not even meet my standards and expectations. RG Tree was fast and efficient, good on price, and from estimate to job execution, it was a seamless and stess free experience. Please refer to my pictures below and I promise you, you'll be satisfied by their work. read more