My aunt was looking for some compression socks and I had heard about J&B medical through a friend…read more My aunt was looking for a specific product and her English isn't that good and I felt desperate to make sure she got what she needed. Chris respondek was amazing and made sure he made sure I got exactly what I needed. He followed up with me as far as sizes and styles and made sure it was ready for pick up in no time. Thank you very much!

Crappy company today is now friday the 22 and i still haven't received my adult pull-ups and iys…read morebeen weeks now what a horrible company and im in north Vernon Indiana rescare which is now called seveta j and b medical should be shut down permanently we don't deserve this mistreatment at all this is disgusting behavior we deserve better here in Indiana mabey North shore or aeeoflo urology

Terrible customer service. The order was placed, and the company did not fill the order. Several…read morecalls to the owner were never returned. Finally partial order was completed after several more phone calls. The new year came when the order was filled. Since it was a new year, the pt had to pay a co pay . If they had filled the order in 2025, the met the deductible. The phone numbers on the internet for this company have been disconnected. The only number had an answering machine instead of a customer service representative.

Befitting of Incompetence and non-Customer Service…read more 1. Lack consistency- several different answers from whoever seems to answer phone. 2. Inexperienced rep came to house to fit elbow brace brought wrong size and was not sure how to use the device. Told us to watch YouTube video. Now I'm concerned they're running up insurance bill on purpose. 3. Awaiting "rush" service to remedy mis-measured device (the special measuring done by incompetent sales rep at Farmington Hills store)..plenty of attitude and definitely lacking in customer service. They still haven't called day later and we really need this device for our son like yesterday. 4. I cant believe this place was recommended by ortho surgeon...long wait times, friendly facade, terrible service, it's like nobody wants to work there. I would not recommend this supply company to anyone we care about.

Happy with equipment. Checked in/out very quickly. Always helpful when questioned details of…read morecollapsing equipment.

Super personal manual physical therapy! Teresa, Adriana and all of the staff are great. They…read morepractice myofascia release and align your whole body. No "McDonalds" or assembly line here!!!

Everyone in scheduling, insurance verification, and at the location were a pleasure to deal with…read more Every person was kind and professional, thorough with explanations, and got my husband a CPAP machine very quickly as he had been struggling for a long time. I really appreciated working with Healthcare DME and recommend them!

I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

Great caregivers and strong management make this oldest and largest Homecare Agency a dependable…read moreand reliable choice. Their 5 star rating is duly earned, along with their national accreditation for in-home nursing service, medical equipment and supplies and infusion therapies.

I have worked for AmeriCare Medical for over 8 years. It is an honor to work for such a great…read morecompany. Our staff puts patient care and safety first and always. Locally owned and servicing Southeastern Michigan for over 35 years. 5 Star Employer

Five starts for Patrick, Rob, and LaDonna. Minus two stars for closing two stores in the last three…read moreyears. Troy location is an office building with limited selection.

I contacted Sun Medical for a cash price on 2 lightweight companion rolling chairs to assist in…read moretransporting my in-laws around the grounds of Graceland. Corey was Great!, he assisted in getting them sized correctly and gave us a great price. The road trip was perfect and the rolling chairs allowed my in-laws to enjoy every area of Graceland. A+++

This is regarding the service department only as I already owned my van…read more I have been waiting ('for parts') over four months. They have had my van for one month and I have heard nothing. My calls are not answered by anyone. I feel over a barrel as there are not many options for accessible vans to be repaired. And, none are local to me. I wonder if that is why they are so lacking in quality service.

We were looking to trade my 2012 Dodge Caravan handicap van for a newer one. Hubby found a 2015…read moreHonda Odyssey Braun conversion van with only 4000 miles on it, and a very appealing price tag, at their Wixom facility. He made a trip out there and met with a salesman (who shall remain nameless on purpose), took the van for a test drive. He asked me to join him for a 2nd visit. On that trip, we met with the manager (salesman was not in that day), took another drive and made the decision to go ahead with the purchase. They offered a pittance on the trade, so we declined that option. Our financial info was sent to their provider, who subjected us to ridiculous interrogation, before offering a loan at 5.5%. Both of our FICO scores are over 800!!. One phone call later, we obtained a 2.74% loan from our credit union, MSGCU. We returned to Gresham, check in hand, to pick up the van, in which the necessary hand controls had been installed. The salesman was rude from the get-go. I tried to minimize my disdain for the sake of getting through the transaction, but it only deepened with each step. On opening the passenger door, the entire bottom half of the interior door trim fell to the ground. "not a problem," he said in quite a tone, "our mechanic will fix that." We had questions, he had no answers, curtly informing us that they were selling this particular van as a "favor" to the original owner, and really had no need to know how things worked. We were given 2 "keys," but only one remote starter - "we were only given one," he stated. He had no clue how the remote worked. His demeanor and attitude were certainly not becoming of someone who spends his life "helping" physically challenged folks maintain their independence via these vehicles. I found this completely disheartening. The hand controls had been installed after our test drive, and were now blocking the switch for the steering wheel position. The mechanic (much more personable than the salesman) offered to try and make an adjustment and fix the loose door trim...and we were finally on our way. A mere 3 weeks later, the "change oil" message appeared...to our astonishment, this vehicle was apparently "serviced" only to vacuum the carpet and remove a wheelchair guide. Nothing more was done...oh except maybe a cursory wash, and a perfunctory tank full of gas. We hastily removed their window stickers and have returned to the wonderful care at our long-time handicap dealer, Mobility Works, for our future service and equipment needs. Any price we paid was way too much for the shoddy performance we experienced at Gresham. I wouldn't send my worst enemy there! And honestly, I'm very grateful this vehicle is still under the original warranty... I have no trust or confidence in Gresham and feel they sold us this vehicle with no consideration or conscience with regard to its mechanical condition.