I had an appointment scheduled for 8:40 am this morning to which I arrived and checked in at 8:30…read morefor. Do you think it's fair or plausible that it is now 9:50 am and I am STILL here waiting to be seen??? Upon check in, I was informed that there were 5 people in front of me, all scheduled within a 10 minute window from each other. Ridiculous! I have asked for an update and there is still 1 person in front of me, also waiting to be seen. I have other commitments and engagements I have to attend to today. This is a terrible waste of my time!! A routine dental cleaning should not have taken up my entire morning, and yet it has. I have had this experience one too many times here and I am the foolish one that continues to come back because I am hopeful that you will get it together one day. Frankly, this location is convenient for me because it is walking distance from my house. Even so, I dread coming here because my experience is always the same. If you cannot keep your appointments, don't give them, simple. Stop wasting your patients' time, energy and patience. This is ridiculous and unacceptable. I've complained more times than I can count and I've left you a terrible review on Google. Nothing has changed. Get it together.

I usually have extremely long wait times. I can have a 9 am spot and won't get seen til 10/10:15…read more Recently they implemented this policy where if you no show for an appointment, they make you take an appointment with a nurse instead of a provider meaning you waste time at an appointment when you don't really have the time anyway. I see their approach however I don't feel I should be punished

When I first walked in to Dr. Reiner's office I had no idea what therapy would be like. However, I…read morefelt very calm and welcomed when we began our conversation. He was quick to teach me, that I should not dismiss my anxiety, but embrace it. Just because some things I am doing are successful at the moment, does not mean they will always be. I should not be so hard on myself. Dr Reiner taught me that the ability to both accept and deflect criticism is a very valuable skill, a technique he applies to himself when working through his negative Yelp reviews. But as we both agreed, these types of things are easier said than done. Even though he hasn't replied publicly to any of his haters on Yelp, I got the sense that he has acknowledged these issues and is working to try to better himself. In a way, he almost took pride in accepting negative reviews. And I guess you could say, in this case Yelp is the therapist's therapist.

Dr. Reiner is far more concerned with making money than with helping the clients his practice…read moreserves. And if you're using insurance, don't expect an ounce of care or curiosity from him - you're definitely not who he's running his practice for.

I sought therapy at Aldea 13 years ago. It was an emergency. I was deeply suicidal and had PTSD…read morefrom a childhood of trauma. I was dissociating for hours and daily. I had to drop out of college because I simply couldn't manage. On top of that, I had no friends no support. Aldea and the psychiatrists at NY Hospital became my support group and OMG they saved my life. With a mix of medication and regular therapy, I developed and practiced healthy coping mechanisms to build boundaries and have the courage tell toxic people to F off. They help with immigration matters too and connect their patients to welfare programs that might be unknown. They find a solution to everything...because there is a solution to everything. When you are in despair, you cannot see it, but they do and they will help you. I am now three years off meds...and my PTSD symptoms have not returned. I do not dissociate anymore, even without meds. Aldea works. Trust the process. Your brain will create new pathways and learn new skills of survival that do not include death or substance abuse.

Aldea is one of these unique Counseling centers whose clinicians are well trained to work with a…read moregreat variety of clients, particularly BIPOC and LGBTQA population with deep understanding, skill and kindness.

There process from the intake into assigning a therapist to you is a little too thorough, but you…read morewill be assigned to someone. There have been responses, especially during this pandemic where everywhere else was a month-long waitlist. I have spoken to Julie so far for several months and she is very professional. Since everything is telehealth at this moment not sure how diverse everything is but they take things into consideration. My only gripe honestly is their response in getting medical records. They take way too long. I have left messages at this point I haven't received a response yet. I'm assuming now they're getting a lot of inquiries recently. So they are getting busier. I will leave another message with the front desk in hopes they do respond.

My experience with New York Psychotherapy and Counseling Center has been extremely frustrating and…read moredisappointing. I repeatedly requested a therapist change and sent multiple emails asking for help, but I was largely met with silence and lack of communication. Instead of feeling supported as a patient seeking mental health treatment, I felt ignored and pushed aside. One of the biggest concerns for me has been the lack of transparency regarding my treatment status and continuity of care. When patients reach out asking for clarification or support, they deserve timely responses and professionalism, not to feel like they are being avoided. I also felt that concerns I raised were not taken seriously, and the overall experience created unnecessary stress during a time when I was specifically seeking help and stability. I strongly encourage anyone seeking services to make sure they document all communications and advocate for themselves throughout the process.

My Friend stays in the supportive housing through here and his experience has been the worst. They…read moredenied his family visitation when his father died, after he got it cleared a month in advance. His fridge broke they allowed him to use one in a main area and then got upset they had to unlock it for him so they sent him to the hospital. Then they filed a $5000 loan from the state in his name and never told him. Now he owes money to the state and they refuse to give him his rental records or explain why they did that...his mental health has actually been declining since he moved in. He was much more, happy and moods where more stable when he was homeless and that's sad....

It was an awesome therapy and the therapist was amazing,the therapist was able to cheer me up when…read moreI was sad and all in all this is an amazing therapy.

It is impossible to walk away from a session with Jeff without feeling uplifted and energized…read more Whether the ailment is physical, emotional, or just everyday stress, Jeff is able to ease pain, instill comfort, and you leave with an overall sense of calm and happy. Skepticism is an easy attitude to have, and mine was dismissed about 2 minutes into our first meeting. It is hard for me to put into words exactly what Jeff does or how it works. What I can say is that he helps me find my center, and when I start to stray away he easily brings me right back.

Jeff the man, is funny and has a sense of humor that will break down any initial barriers you may…read morehave upon seeing him. Jeff the Human Potential Engineer (HPE), is a magician. He works magic like no one else I have experienced does. A few years back I had a mysterious ailment that the doctors couldn't seem to find on any of their tests. This ailment bothered me daily and inhibited me from doing activities I would normally enjoy. The doctors gave me medicine after medicine to help and nothing worked. At the end of my rope, I went to see Jeff after a recommendation from a concerned friend. I was extremely skeptical but after one session with Jeff, I immediately felt a sense of relief. After a few more sessions with him I received so much relief that I was able to resume my normal activities. His work using energy medicine and neuro-linguistic programming has helped me live a more fulfilled life. I am so grateful. Thanks Jeff.

In my work as a psychiatrist, I have referred multiple patients to Laura Young over the years and…read morehave also had the opportunity to collaborate with her professionally. In each case, I've been impressed by the quality and consistency of her work. I am selective about where I refer patients, and have felt consistently confident entrusting individuals and couples to Laura's care. Laura is a highly skilled couples therapist, family therapist, and individual therapist in New York City, with particular strength in working with relationship dynamics, communication issues, and complex family systems. Patients I've referred to her have reported meaningful progress, especially in the areas of couples therapy and relationship counseling. She brings a thoughtful, structured, and effective approach to her work. I feel confident recommending her to individuals, couples, and families seeking high-quality therapy with an experienced LCSW in NYC.

I first starting seeing Laura for family counseling for my husband, son and myself. Family life…read morewas pretty stressful, chock full of pain and anger. None of us were seeing eye-tp-eye. Laura was so supportive and gave us skills to understand one another and look at different perspectives. She is a very skilled mediator and brought us all closer together. We are much happier as a family and as individuals. During Covid and the lockdown, I began to see Laura individually. I was overwhelmed by a life-changing illness that challenged all aspects of life. She helped me organize my mind and my priorities, alleviating my anxiety and depression. Life is now much more manageable. I highly recommend Laura Young. She has helped me and my family get through the tough times. I no longer feel overwhelmed and helpless. I am very grateful for her expertise and kindness.

The time we spent with Jean was so helpful. In the past we've had couples' therapists who basically…read moreacted as a sounding board while we argued -- but honestly, we could have argued that way at home. Jean provided actual strategies to help us communicate more effectively and move our relationship forward. We are in a better spot than we have been in years.

Wise, compassionate, and insightful, with a sense of humor to boot, Jean got me through one of the…read moretoughest times in my life and I could not be more grateful.

Giving this clinic one star is entirely too generous. There are some good doctors here but, the…read morefront desk staff is atrocious. I have been given wrong advice when I was sick and needed to see a doctor. I see I am not the only one who has had issues with the front desk staff. I am waiting now to see a doctor. I needed some test done for NYC employment so, I called to see how I needed to proceed in getting a referral for an special eye test demanded by the city. I could not get any answers on how the processes takes place. The only answer I got was I need to setup an appointment. I asked if I could do a walk-in and the answer was yes but there is a chance I might not be seen. And you cannot get a referral from a walk-in. I am the only one in the waiting room now writing this message. I just want to ask my questions to someone else who knows what they are talking about. I turns that there is no one to talk to to get the young women in front up to speed on procedures and customer/patient service. It is a very cumbersome process. Not a place I would like to continue to put my health, life, and wellness in. I will follow up on the rest of my visit when I am done. 30 minutes and I can not even get the proper procedure explained to me before I waits my time here. Some times I think this office just doesn't care. The have some nerve calling themselves

This is the best clinic in NYC!!!!The staff are very proffessional and curtious. This clinic is…read morevery clean and amazing!!!!