Feeling depressed over the years due to pandemic and life events Dr Jonathan Rubenstein is…read moreabsolutely the best licensed professional to talk to when it comes to your mental wellness. The entire staff are very helpful and easy to reach be it on the phone , text or email. The payment process is very quick and simple they take most major health insurance . I've been seeing Dr Rubenstein for almost two years and the result of my mental being is excellent ! The great thing about NYC Psychiatric Associates they do video appointments so I don't miss work at all. Seeing Dr Rubenstein keeps me on track and motivates me to focus on what's important. I encourage those who needs mental wellness check to try and see it for yourself .

My experience with Dr. Brian Pell deserves to be publicly documented so others know exactly what…read morethey are walking into. I booked an appointment specifically for an ADHD assessment, clearly stated as such. That was the entire purpose of the visit. Yet, during the call, Dr. Pell casually informed me that they are not conducting ADHD assessments at this time and may resume, possibly in January or February of next year. This immediately raised a red flag: if you are not offering the service, why accept an appointment for it? Why bill insurance for something you never intended to provide? The entire interaction lasted 18 minutes, and not a single part of it resembled an evaluation. Instead, we spent the bulk of the time discussing my career. He asked about my former psychiatrist's nationality; he seemed very interested in why he didn't take insurance "as a Black doctor" (which I perceive as a common conflation between race and poverty). He then asked only two quick, surface-level questions about why I was seeking an ADHD assessment. Then in the same breath that he told me they are not doing assessments, he also told me that I probably do not have ADHD. He said this despite the fact that I was coming to him for a second opinion after already completing a comprehensive, legitimate ADHD evaluation with a diagnosis from an actual specialist. (I did not share I was coming in for a second opinion, as I didn't want it to be biased). He provided no testing, no structured questions, no clinical methodology, nothing that even remotely resembled evidence-based practice. The whole thing felt dismissive, and frankly, like a complete waste of my time. I left the appointment feeling misled and deeply uncomfortable, as insurance had been billed for a service that was never delivered. If you are seeking serious mental health care, diagnostic clarity, or responsible clinical practice, I strongly recommend looking elsewhere. This experience felt unhelpful and entirely out of alignment with what any patient should expect from a licensed provider.

I had a horrible phone call with the receptionist who kept referring to me in a demeaning manner as…read more"m'am," after repeatedly telling her I would prefer not to be referred to as that. I simply called to get a sense of the process for my next appointment. I'm horrified. I've waited months for this "care."

I went for a PSYCH EVAL the lady was YAWNING the whole time when I told her about my…read moretrauma and didn't offer any help or diagnosis. Waste of time don't come here

I am pleased to write this heartfelt testimonial on behalf of Dr. Marc H. Epstein, the best…read morepsychiatrist I ever had since my diagnosis of major depressive disorder in 1997. To put this heartfelt testimonial in a more complete context; please know that before meeting Dr. Epstein I had made two serious suicide attempts and received treatment from four different psychiatrists between 1997 and 2013. These doctors ranged from the indifferent, irresponsible, deranged and the one right before I luckily met Dr. Epstein was mean - not just coldly efficient/thorough as I had previously thought for more than seven years. Dr. Epstein is far more empathetic and professionally responsible than any of the other psychiatrists I ever dealt with. I had experienced some who would blindly write me refills for whatever medication I wanted to a psychiatrist (fortunately, he has retired) who felt that yelling at emotionally fragile patients like myself was wise psychological methodology. Dr. Epstein saved my life in 2013 by helping me deal with the near suicidal psychosis that I developed over possibly losing my apartment due to untrue noise complaints. Furthermore, he was instrumental in assisting me with the overwhelming grief I experienced when my beloved elder brother unexpectedly died in October 2017. I will always be grateful to him for the care and compassion he showed me - insisting on personally seeing me to make sure I was alright only a few days after my brother's passing. Dr. Epstein is an extremely ethical, empathetic and wonderfully skilled psychiatrist. With my prior psychiatrist, I felt that I was only a 15 minute assembly line - stamp the medication and make next month's appointment. Dr. Epstein is totally different - he cares about his patients. Oftentimes, I wish that I had met him earlier for if I had - I am sure that I might be completely better by now. -Judith M. Young, 9-10-2018 Judyyoung905@gmail.com

I had a lot of trouble finding a Psychiatrist with whom I felt comfortable with, especially in NYC…read more I was recommended Dr. Epstein by a close friend who had nothing but wonderful things to say. He is kind, professional and truly cares for the well-being of his patients. His office is very easily accessible and he is very accommodating as far as scheduling. I hope to continue seeing Dr. Epstein for as long as we both feel is necessary and I highly recommend him!

PLEASE READ I have…read morebeen a patient of Doctor Fagelmans for over 5 years. Last year due to switching a family group insurance plan I had to switch doctors, which was upsetting. I spent over a year trying to find another primary care doctor, however I was unable to find anyone that was even close to good as Fagelman is. I now have switched insurance providers JUST to have Dr. Fagelman as my primary care physician. His staff is unbelievably helpful and friendly. Every time I come into the office I am greeted with a big hello and smile. Furthermore, they always remember my name! Delita and the receptionists are caring, sweet, and very kind people. They go the extra step to create a relaxing environment where people feel welcomed. The reason why I am writing this is because Fagelman has always taken and extra step while caring for me and my many (thankful) friends I have referred to him. I once showed up unannounced with no appointment and somehow he managed to fit me in. I could tell he was busy in and out of appointments but somehow made time for me. His bedside manors are incredible-I feel very comfortable to talk to him about any issue or concern I may have. Fagelman approaches healthcare in a very cautious and proactive way. When he is treating me or diagnosing me he considers all aspects of my life, previous health issues, and overall wellness into consideration. He sees the larger picture as well as the smaller one! Overall Fagelman is a fantastic doctor. I highly recommend. Thank you for reading.

I actually had this written in my notes for a while and decided not to post it because I wanted to…read moremove on. But after what happened most recently, I feel like I should share my experience. I mentioned during my appointment that going to the doctor gives me anxiety and that I would really appreciate someone taking the time to review my lab results with me after my physical. After my bloodwork and routine physical, instead of receiving a call to discuss my results, I got a phone call from the front desk telling me I owed $375. My immediate reaction was confusion because my annual physical is fully covered by my insurance. Being unexpectedly told I owed hundreds of dollars after what I believed was a covered preventive visit was incredibly stressful. What made the situation worse was the interaction with the front desk. When I expressed my surprise and frustration, the staff member laughed and said something along the lines of, "Sorry, your picture looked so innocent and now you're pissed." That felt completely unprofessional and dismissive, especially given how anxious I already was. They then offered to "discount" the charge to somewhere in the $200 range. After I questioned the bill and went back and forth with them, they ultimately removed the charge entirely. If the fee could simply be waived after I pushed back, it made the whole situation feel arbitrary and left me wondering whether patients who don't question these bills just end up paying them. It honestly felt like a money grab rather than a transparent billing process. What finally pushed me to write this review is that I still had never received a call to go over my lab work or test results, despite specifically asking for one during my appointment. When I called the office myself, I was simply told they would send me a link to access my results online. Then they added that if I wanted someone to actually explain my results in more depth, I would need to schedule *and pay for* another appointment. That was honestly the most disappointing part of the entire experience. I wasn't asking for anything unreasonable. I wanted a physician to spend a few minutes reviewing the bloodwork from my annual physical, especially after I had shared that medical appointments make me anxious. Instead, I was treated like discussing my own health was an additional service that required another visit. Overall, I left feeling dismissed, frustrated, and genuinely hurt. The only proactive phone call I received from this office was about collecting money--not about my health or my results. Between the confusing billing, the unprofessional interaction with the front desk, and the complete lack of follow-up regarding my care, I cannot recommend this practice.

This clinic continues to exceed expectations. My fervent wish as that all the other clinics copy…read morethis model of compassion and excellent patient care. Dr. Angela Condo is a Saint!

I highly recommend Dr, Karen Levine-Tano. She is caring and thorough and makes you feel like your…read morewell being is as important to her as it i I am presently in the care of Dr. Karen Levine-Tanco and I must say she is the very best. She is compassionate, she listens to all your concerns and is thorough in her treatment regimen. I highly recommend her to anyone who wants to have that feeling like back in the days when a physician treated their patients like they were part of their own family and wanted the best for you. I am presently in the care of Dr. Karen Levine-Tanco and I must say she is the very best. She is compassionate, she listens to all your concerns and is thorough in her treatment regimen. I highly recommend her to anyone who wants to have that feeling like back in the days when a physician treated their patients like they were part of their own family and wanted the best for you.

my 7yr old saw a child therapist here, who was wonderful and kind. he has responded well to her…read moreand enjoys coming to visit her! office logistics have also been great and easy to deal with.

Finding this counseling center was one of the best things I've done for myself. From the moment I…read morewalked in, I felt welcomed and safe. My lovely therapist Anthony really listened without judgment and helped me work through things I couldn't on my own. The care and support I've received here have truly changed how I see myself and the world around me.

This practice Abruptly laid off the therapists providing critical support for their patients, with…read moreonly one week's notice. Which is clinically unacceptable and quite outrageous. Now, you can get the drugs...but no additional support. As a result, I was fully unsupported when my estranged Father died. I wound up struggling with my mental health, this resulting in a dissociative episode so severe that I was hospitalized. Do not trust them with anything as precious as your mental health. On the other hand? If what you really want is just a fun K-hole trip, even if you have no psych diagnosis? They're your plug. I participated in a group session back when they had therapists. And one "patient" happily shared that they "weren't depressed, or anxious, but really wanted to try Ketamine safely." Not very professional, is it?

I booked with Lenox Hill Mind Care despite the receptionist Donna being oddly rude,…read moreconfrontational, and unhelpful. Against my better judgment, I booked anyway. When I went to my appointment it was canceled without any phone call or anything. It has taken a lot for me to be able to seek help, and it is truly debilitating when you reach out to mental health providers and they are not just unhelpful, they are truly harmful when it comes to getting help. Please save yourself the heartache I and many others have endured and go elsewhere.

I found Citron Hennessey Therapy to be very professional and helpful. Cheryl assisted me in getting…read moremy therapist Joe Nord. I was so grateful for her help. Joe is the best therapist I have ever had. He is kind, caring and truly understood my needs. Every week I looked forward to my sessions with him. I felt like I was going to chat with an old friend and to me that means a lot. I would highly recommend Joe as your therapist.

I've had many years of therapy with various providers and this has been the most effective process…read moreI've experienced. Very, very solid practice. Particularly recommend Leonard.