Another great experience at Coleman Eyecare. The team continues to show genuine care every step of…read morethe way. During my appointment, they were incredibly informative -- explaining each part of the exam, what they were looking for, and how my eye health has changed over time. I always feel heard, supported, and never rushed. I always leave feeling confident in my eye health and grateful for the team's dedication.

Literally the best, most caring, patient and attentive eye optometrist I've ever seen in my 25+…read moreyears of seeing eye doctors. Most have brushed me off/rushed me without trying to get a good and accurate prescription. So glad I visited and would recommend to everyone.

It pains me to leave this review because I have been a customer for three years and I really like…read morethe optometrist, but I have now attempted to come here three times in a row during posted hours and the office is not open. First, there was a sign on the door saying the office was attending a graduation, next it just was not open and this morning it's supposed to be open at 9 am and it's currently 9:08 with two customers waiting outside. I don't know how you can run a business like this. Again, it pains me to say this but I have to move on to a practice that is more reliable. And to the eye doctor--you've been great and should find a practice with more reliable help!!!!

I just got a complete glasses/ contact exam. For the first time in my life, I didn't put on new…read moreglasses and go holy crap, I can see so much better. My old glasses are better than my new ones. The contact prescription from this place went from -6.25 in each eye, which it's been my whole life, to -5.00 and -5.75 in 2018, to -6.00 and -6.75 in 2023. I've not even filled my contact prescription because I just wasted $500 on glasses that are worded than my 2018 prescription and I don't want to waste $$$ on contacts that probably won't work either. Wish I could give them 0 stars. Prepaid $290 for contacts. Guess I'll have good luck getting that back. Lol

Wow! My first impression of Warby Parker was with the…read moreemployee named Noah, who was so knowledgeable and caring about me wanting the most perfect frames for my glasses. I knew what I wanted when I entered, and I had some readers that I liked that were tortoiseshell so I use them as an example and Noah helped me pick mainly with his suggestion the most perfect pair of glasses I think I've ever owned. I asked him how long he'd work there since he was so knowledgeable and professional. He said oh, about 2 weeks. I proceeded to say who trained this young man? And Angel, the manager raised his hand and he said I did and I said well you did a hell of a good job! Let me just say Angel is also another reason why my experience was so excellent, the store in Addison on BeltLine has the best customer service ever!!!! And let me just say you can't beat the price for the quality. I had such an awesome experience. I ordered 2 pairs of glasses, and let me just say I paid the same amount for the 2 pair that I paid for one pair 10 years ago. My total for the 2 pairs of glasses, with tax and everything was only $459. Customer for Life! oxo

Hubby was looking for a pair of prescription transition sunglasses so we stopped in to look at some…read moreframes. The store was nicely decorated with a bunch of books arranged by color in various bookcases. We were greeted and assisted by a friendly young girl. He found a couple of frames that would maybe work. All the frames we looked at were priced $199. The lenses were $300, so we were looking at $500 for the pair of sunglasses. There really seemed to be a small selection. We decided we wanted to keep looking.

We had the BEST experience here! I took my kids (ages 9 and 11) for their first eye appointment and…read moreit went wonderfully. From the moment I made the appointment, the staff was so helpful and kind. The whole process was seamless, and they even were able to get my kids to do the dilation drops without any drama. For reference, I had to wrestle my kids down for pink eye drops in the past, so I had low expectations this would be successful. It's important for me that my kids have a good relationship with all things related to their health, and this was such a positive experience for them. Another thing that impressed me is how thorough Vision Veritas is, they told me information about my eyes that I have never heard from any of the previous optometrists I had ever been to. Highly recommend!

Made an appointment for a visit as a new patient. They said they would send me a link to new…read morepatient paperwork so I could fill it out before my appointment. No link sent. I called the office on 8-15, the girl said she'd send it out. Seemed annoyed that I called and didn't really seem to care. Another whole day and no link sent. Incompetent office staff, so I cancelled the appointment. Obviously, they don't value my time or my business.

Terrible terrible store. The manger Riley and assistant manger are rude, unprofessional and have no…read morecustomer service skills. I would advise anyone to never shop at this particular location ever again. When I asked for the general mangers contact information or whoever overseas this store Riley refused . The manger (Riley) yelled in my face and told me to get out of HER store for trying to make a complaint on the assistant manger for literally being rude, unprofessional, dismissive and lack of customer service skills. Come to find out the manager (Riley) was even worse. The assistant manager walked out of my face literally mid conversation and never came back out. I was just trying to gain some knowledge on my glasses about a warranty on my glasses. (That she said I had to have a printed copy of my warranty, which I didn't understand is why I was trying to gain insight, I had my warranty on my phone with my name attached and ID in hand) They answered no questions and were instantly hostile and told me to leave HER store, Maybe because I am a black man and they feel as though they don't have to show me basic human decency. I feel as though I have been discriminated against. They literally wouldn't even give me the light of day ignored me, Riley yelled at me and my fiancé while our 8 year old child was right there next to us even she was shocked and saddened. As soon as I tried to make a complaint she cut me off , The manager Riley tried to intimidate me by yelling and pointing in my face and telling me to get out of HER store which it is not her store. SHE is an employee of the store. Not the owner. I know this extremely repetitive but I feel as though I need to reiterate the severity of this situation, because this is unacceptable and should not be tolerated. Please if anyone sees this don't waste your time or money here. I will be taking this to the top of corporate and I will not stop until this is resolved

I would give them a zero star if I could. I had a terrible experience at this lens crafter store in…read morethe galleria. The STORE MANAGER, Riley and ASSISTANT MANGER were extremely, extremely rude and unprofessional to me and my finance. We were in there asking questions about a warranty on my meta glasses. We were polite and respectful. The altercation started with the assistant manager I was asking question about my warranty she was extremely rude and dismissive and literally walked out of my face and went back into her office mid conversation. So I asked one of the sales associates to get the manager. Riley (store manager) took her time coming out to a customer complaint. Once she finally came out I simply stated In the most respectful way that the assistant manager was extremely rude and unprofessional and that is not how you treat customers. This is a retail store so I would think customer service would be at the upmost importance to the company. Mid conversation she literally cut me off yelled at me pointed her finger in my face and told me to get out of her store. Which I did, so now I am here to make a complaint. I will also be leaving some on Google. Hoping that no one ever spends another dollar at that store. Whoever is in charge or overseas that store needs to seriously look into who they have hired to represent the company I am extremely offended and seek some type retribution or action taken. There is no telling how many customers or employees she treats like that. I would like a response/follow up on this matter. Or I will be taking this to the top of corporate and I will not let off until this is resolved. This is unacceptable and I nor my fiance tolerate this type of behavior for simply trying to get clarification on matter we were trying to gain insight on

Staff at this location are knowledgeable and efficient and easy to work with. The Eye Doctor…read morechanges but they are always pleasant and kind and quick and on point every time. They got me in one day because I was worried about a stye in my eye. same day visit. and the doctor gave me good and reasonable and realistic advice. The selection of glasses are awesome and good pricing.

I saw Dr. Clark and she was great. She took time to explain my images and discuss my…read moreconcerns. They also have a good variety of eye glasses options.

I've been going to Dr. Gambino for at least a decade and highly recommended him! His office is…read moreclean and inviting with modern equipment, and the staff is very polite. Most importantly, he explains every detail of the exam results and is happy to answer questions. Dr. Gambino also just has a warm and friendly personality. I'm super grateful to have an optometrist I can really trust.

The BEST, thorough, excellent, friendly, eye exams I've ever had in my life and I've been wearing…read morecorrective lenses ALL my life! Dr. Gambino is AMAZING!!!

Customer service is always great. Always answer my questions…read more I'm hoping we can continue to go to Dr. Haas now that she is not taking Medicare advantage plans. Hoping to continue going there. Sherry Bernal

Always a pleasure going to Trinity Vision. Dr Donna Haas and Megan are the best! Dr. Haas gives a…read morecomprehensive exam and always makes me feel good about my vision!

Buyer beware! I took my prescription in to purchase a pair if sunglasses. I finally found a pair I…read morewanted to purchase so I asked the older lady how much they would be after my insurance. To my surprise she said $258.00 dollars. Then I asked why so much? She just said that's how much you're share is. I questioned this as I didn't even pay that much for my regular glasses that have a lot of additional items included. My insurance pays almost 100% (SCAM) I think someone is pocketing money. Be aware! I went to another LensCrafters today and ordered the same (in every way) sunglasses and was only charged $30 dollars after insurance (a Hugh difference). Something is not right $228 dollars more for the exact same sunglasses!

Great service! I sent my prescription to them, and they were…read moreable to order my contacts for me in a really timely manner!

Claudia adjusted 3 pairs of glasses and they all feel great now. I used to go here years ago, and…read morewas surprised how good they treat you. I will definitely buy my next pair here.

Customer service is the best. Dr. Price is extremely thorough with her examine. Johnny and…read moreClaudia make you feel welcome and spend a lot of time making sure that you get exactly the right glasses and they fit perfectly. Have been going there for years.