Overall, I'm super pleased with the services that I received from the M Lasik Center. (Surgery date…read more- May 2021) The knowledge and experience Dr. Mazaheri exhibits is expansive and reassuring, especially to people like me who have (had) a heavy eye glass prescription (-9.25 and -11). I went in as a borderline unsuitable candidate for PRK and he was confident I could get near perfect vision. No one should promise you perfect vision as every case is different, and eyes react to surgery differently. But the hope always remains for perfect vision, and, in most cases, people do reach 20/20 or better with PRK and LASIK. I was completely expecting to leave with a light prescription, and I was fine with that because the correction was so huge. My main goal was to stop wearing coke bottle glasses! I will have to wear driving glasses at some point, but that's it. I'm not using them now as I'm still in the recovery phase which can last a few more months. My vision ended up being around 20/25 after 5 months, which is suitable to me. It continues to get better as I heal. I still need reading glasses (LASIK cannot solve this as a whole) as nearly everyone over 45 needs them, however I was surprised that my reading glasses magnification level went down as well, which is a relief. That was a nice surprise. Dr. M. also caught some potential problems with my eyes that other yearly optometrist appointments missed, so I'm happily following up on that with a retina specialist. Dr. Mazerheri is very thorough, and on my surgery day, we checked my vision (to get the right numbers into the computer), no less than 4 times on different machines. The staff prepped me well for recovery over the weekend after the surgery and I never had any questions because they left anything out. The staff is super nice, accommodating, and they have their office running like a well-oiled machine. The only thing I disliked about the entire experience has nothing to do with Dr. M. The building his office is in has a couple issues (Campbell office). The doors are VERY heavy, and elderly people can have difficulty opening them. The building owner needs to put a couple thousand into updating and fixing the women's restroom because it had badly torn wallpaper and the toilets rocked.

Dr. Mazaheri performed Lasik and PRK on my eyes back in 2005. I have tried to visit him for check…read moreups every year that I've lived in DFW and I am never disappointed in the quality of care and service provided by the doctor or anyone on his team. When my procedure was first done, the recovery time for the eye on which he did Lasik felt like no time at all. After decades of glasses and contacts, I was able to open my eyes when I woke up in the morning and be able to see clearly and not chastise myself for sleeping in my contacts. The PRK-eye had a longer recovery time, but even after all these years, my vision has not deteriorated and I have not experienced any issues or side effects from the procedure or the care I've received since then. Anytime a glasses-wearer I know tells me they are contemplating Lasik, I always recommend Dr. Mazaheri. I believe in the quality of his care but also the comfort of being able to go back to the same doctor who performed the surgery, who can remember me even after years of living out of state. I know others who went to other Lasik centers and never saw the same doctor twice. I want my doctor to know me and know my vision history and to be supportive of maintaining my eye health and the excellent outcome of his surgical work.

After waking up with excruciating eye pain, I immediately called my ophthalmologist, where I have…read morebeen a patient for many years. They would not see me until very late in the day. No early emergencies would be accommodated, and were frankly very abrupt on the phone. I knew that eyes are serious business, and I could not wait. I called First Eye Care, as they had seen me once before, under similar circumstances, and they told me to come in immediately. The reception staff was so nice and I was promptly seen by Dr.Kumar. She was so kind and shared extensive information about my condition, a severe corneal abrasion, and provided excellent care. She confirmed that I should not have put off seeing someone as soon as possible. Needless to say, I gave my original eye care provider a second chance to step up, and now I definitely won't be going back. First eye care Downtown has my business going forward. I highly recommend them!"

Definitely needs improvement. They came off as being super pushy on my first visit (I only stuck…read morearound because it was close to home and I needed to use up my 2017 benefits). They must not offer customer service training. When I picked up my eyeglasses, they didn't offer to have them fitted. A few days later I ordered sunglasses. They were supposed to arrive before Christmas. When I called to check on the 23rd they said they would have to call Oakley (don't they have the tracking number? ‍). Eventually we reconnected and found out that they have been delivered, but to the other location (‍). They said they would be ready to pick up on the 28th. OK.... I show up on the 29th and they can't be found. Only reason I'm giving them more than 1 star is they carry decent brands and have a decent selection.

Fantastic physician and individual. Exceptional exam thoroughness. Great office considering…read moreorganization and dedicated personal.

Dr. Nguyen and her entire staff were fun and professional. We called late in the day around 4:00…read morebecause my fiance gets only one day off a week and we had so much to do that day. They said come in and we'll do the eye exam and fit her for glasses. We were very happy the way they treated us. Thank you to Dr. Nguyen and her entire team for being so kind and professional.

I have been seeing Dr Floyd for several years now . I am near sighted and she is always…read morecompassionate with me . She understands my concerns with my eyes . Her staff is nice . I seem to be in and out of quickly too . i recently told another lady about her practice . She needed an eye Dr .

I had such a great experience here getting new contacts and glasses. The handsome front desk…read moremanager Ozzy was kind, and helped look up information I didn't have. Dr. Floyd was very informative, patient and kind. Helped me find the right prescription and have amazing advice for eye care. Lynelle and Nohely also provided amazing service. Definitely recommend!

Absolutely the WORST dr appt I've ever had. The whole experience left a bad taste in my mouth and I…read moredidn't trust the prescription. At my own expense I went and had a second exam done. Thank goodness I did. Will never go back to Dr Bashover.

I wanted to say thank you to Dr. Matthew Bashover and the wonderful staff at Accent Eyecare. I…read morehappened upon this place by driving by and seeing the storefront. From the first moment, I set foot in the place, the front desk staff was friendly and helpful. Dr. Bashover is incredibly knowledgable. After a thorough examination, he took a lot of time in explaining his findings and recommendations for me. As a healthcare provider myself, I know that it is exceedingly rare for someone to take the time to provide such a thorough examination and detailed explanation. I was very confident in his experience and recommendations and will be returning to see him for further examination and prescriptions. A special thank you to Logan, who was a brand new employee at the practice but was kind and welcoming and performed some of the initial measurements using the diagnostic machines. She was patient and not afraid to ask for help from the other employees to make sure she was doing a good job. And another special thank you to Yumi, another member of the front desk staff. At the completion of the appointment, she provided a pre-prepared detailed breakdown of the costs associated with the visit based on the services provided and the insurance. The detail of this aspect of the visit was also very unique in healthcare where the costs are often a mystery. In summary, I have the utmost respect and highest recommenation for Dr. Bashover and the staff at Accent Eyecare. I have already recommended them to my family and friends and will continue to do so. Your eyes will be in great hands with Dr. Bashover and Accent Eyecare.

This company is clearly a scam preying on nursing home patients. We were billed months ago for…read moreglasses, then months later get a bill for $211 for Examination and Refraction. I called when I got the first bill and made sure the cost of the glasses was the total cost and this was confirmed. Caretakers of nursing home patients beware. This company is NOT out of business at the McKinney location.

I can't speak highly enough of Mobile Vision Care and the outstanding service they provide to…read morenursing home patients. As someone who has witnessed their work firsthand, I'm truly impressed by their professionalism and the level of care they offer. Dr Munson was extremely detailed in his examination with my grandfather.

Dr. Mirabal treated me with so much care and patience, I am thoroughly blown away by my experience…read more I suffer from dry eye and through all the preliminary tests, the doctor shared so much knowledge with me that I said I felt I had taken a crash course in optometry. I felt so empowered by the information he provided me with, and I can't emphasize how much it meant to me that he truly cared about my experience. I was provided with solutions for my specific case, providing immediate relief. I recommend this clinic to everyone I know. All the staff show empathy, compassion and caring too! I'd give more than 5 stars if I could! This clinic is life changing!

I have nothing but praise for Dr. Mirabal and his team. I always receive professional service and…read morehis exams are the most thorough and comprehensive of any I've ever had before. He found issues with my eyes that no other optomitrist identified and since they were found early have been corrected. I take my whole family here so they can be cared for by Dr. Mirabal.

Loved Dr. Hatton and team! Dr. Hatton was super helpful and I was happy to avoid that "puff" exam…read morethey do at the beginning. They have all the latest and greatest technology and I didn't have to dilate my pupils. They saw me right away - I was in early and they saw me a few minute before my appointment. Parking is easy because it's reserved and directly in front of the office. Edit - I booked on zocdoc.

To preface: I have worn glasses for 17 years and contact lenses for 13 years…read more Hands down, this was the worst experience I have ever had at an optometrist's office. Here were the highlights (or lowlights if you will) of my experience: 1. On my first appointment I arrived on time and it was 45 minutes before I even saw Dr. Linda. I had the first appointment of the day and I had scheduled it that way intentionally so that I could minimize my time away from work. The technician who ran the initial tests and showed me to my room saw the doctor come in and commented, "She's late again". 2. I had both an eye examination and a contact fitting evaluation.. I was given a contact lens prescription and a trial pair with less power than mine because they did not have my high power lenses in stock (this is typical in my experience). I put in the lenses and immediately mentioned that they right lens did not fit well. In response, I was told that it sometimes takes up to 15 minutes for the contact lens to settle. I was then told that I could check out at the front desk. I looked at the doctor in surprise and asked, "Are you not going to look at the fit of my contact lenses?". I was told to try them out for a week and if they didn't work I could come back. 2A. Unsurprising, the right contact lens indeed did not work out. So I had to make another appointment and come in again. After the 2nd appointment, I asked if another trial pair would be ordered. I was told that they could order another pair and then was pressured into purchasing a year supply right then. I responded that I was not comfortable with buying a year supply before I had even tried my new lens after which a few more attempts were made to get me to purchase a year supply. 2B. I picked up my 2nd trial pair of lenses and when I got home, I discovered they were not the right prescription. I called and the woman who answered the phone first tried to convince me that they were correct (which they were not) and then agreed to ship the 3rd pair to my apartment. 3. I also ordered two pairs of lenses after my initial examination, one for glasses and one for sunglasses. After the time frame for their arrival had elapsed, I called the office and was told that they had arrived that day and I could come pick them up. 30 minutes later, they called me back and I was told that while adjusting my glasses, they had scratched one of the lenses past the point of being able to use it. They did apologize and told me they would expedite the order of the replacement lens and that it would arrive on Monday of the following week. I called on Tuesday of the following week when I had not heard from Optix. I was told that my lens was in. I responded that I would pick them up on Thursday when I was there for my follow up contact lens fitting from 2A. 3A. When I arrived on Thursday, I again booked the earliest appointment available (8:45). Dr. LInda walked into the front door of the office at 9:00 with shopping bags and gave me an unfazed greeting. I was shortly after led into a waiting room. I left the room and asked if I could get my glasses fitted (with the replacement lens and all) while I waited. I was then told that the lens had not arrived. Not only had they NOT been expedited but I was falsely told that they had arrived when I called. So it took me one more trip to be able to get everything that I had ordered. 4. When I first saw Dr. Linda, she suggested daily contact lenses. I mentioned at 3 times during the appointment that I was worried they were cost-prohibitive for the frequency in which I use my contact lenses. Despite this, I was told they were ordering a trial pair of dailies for me in my prescription. I asked what the price was compared to my monthly contacts and they were indeed more than I wanted to pay. When I expressed this and asked for a trial pair of my old lenses I was treated with contempt and the response "So you're NOT interested in daily contact lenses at all?". No... 5. I was charged for a special mapping of the eye. I have seen these services offered at other places when you fill out your paperwork but there was always an opt-in/opt-out option. Not at Optix. I said that I did not agree to this service and they referred me to the sheet I signed saying that I was responsible for anything that my insurance did not pay. I agreed with this to an extent, but pointed out that on my examination sheet (which was left on the table) the box saying 'Patient declined mapping' (or something to that effect) was not checked and was not even mentioned to me. After I said this the receptionist reached over and took the paper saying, "That's for office use, not patient use." However, in the end they agreed to not charge me for the mapping. I will never be returning to Optix EyeCare & Gallery or Dr. Linda Fain Hatton. It was absolutely the worst service I have received. If you value your time and your money, do not go here.