I recommend this optometrist. He is knowledgeable, thorough, and friendly. His staff is polite as…read morewell. The office is clean and spacious. A few years ago I tried a different optometrist that was closer to my house, and the experience was not enjoyable. In the end the glasses prescription was not comfortable for me from that optometrist. I went back to Dr. Patel the next time and will not go anywhere else again. It is worth the 15 minute drive.

Been coming here for about 15 years. I've been to other optometrists but Dr. P's bedside manner is…read morethe best that I have come across. Dr. Patel takes his time with you and really is looking to do what's best for you. He doesn't try to sell you on glasses even though he offers that service. I would say that if you are going to buy glasses from there, that the one downside is that you have to go back to the office to pick them up otherwise they charge you a shipping fee.

10/10 amazing staff and doctor. I was literally in and out in under 30 minutes. I came for an eye…read moreexam for contacts and to place a new order for contact lenses. The doctor was very friendly and engaging. I love it here!

Top quality care , great doctor office very clean and quick…read moreno wait time Staff did great as well very polite and knowledgeable First time patient bringing my youngest son (5) here was impressive with service Highly recommend this eye doctor

DO NOT VISIT MYEYEDR at 2810 E Trinity Mills Rd Apt 173 in Carrollton, TX! They erroneously billed…read moremy primary health insurance instead of VSP for my annual eye exam 10 months ago. I am unsure on how they billed my primary health insurance for any portion of the eye exam but they did (insurance FRAUD?). I contacted MyEyeDr's billing department, the office of service and VSP - all of whom are INCOMPETENT and UNWILLING to do what's right. Without confirming, Victor in the Billing department just stated billing was correct and that I would need to take it up with VSP. Receptionist Brie who is as condescending as can be also said billing was correct until I reiterated MyEyeDr billed the incorrect insurance. Brie even said she was unsure why VSP was not billed for the eye exam. Spoke with Office Manager Marshall who does NOT return calls or texts. MyEyeDr puts all the work on the client to clean up THEIR mess. ZERO accountability. Completely UNPROFESSIONAL. WORST optometry office on this planet! 0/5 stars. Would absolutely NOT recommend

Would not recommend Eric Lee at MyEyeDr due to lack of knowledge, poor communication, and unwilling…read moreto help. I have been having an issue with eyes for over 2 weeks - that has been scary and worries me daily - I work from home on a computer all day and for the past two weeks when I wake up, its a struggle to keep my eyes open. It is like my eyes are sensitive to the light --- and also the dark -- so much that I physically have to strain to keep them open, causing headaches and everyday i wake up worried my eyes will not stay open. I had paid to see a teladoc a couples day prior to this appointment -- and an antibiotic drop was prescribed, in which, I had to put in my eyes EVERY 2 hours.... after a couple days of no improvement, my mom came to my house and put a drop of medicine she had left from when she had cataract surgery a few months ago In my eyes and -- I am not kidding when I tell you it was like a miracle-- after one drop I was so relieved that something finally helped but the I could tell it might need a few more drops to completely heal all the way. Well I booked an appointment with Eric Lee at MyEyeDr. for an exam so I could get some insight on what was going on with my eyes and hopefully get some of those drops that actually worked, but instead Eric Lee wanted to prescribe me a different antibiotic and have me try something else as if I had not told him I already tried something that had proven to help. He was unable to tell me what was wrong with my eyes and said I needed to see a cornea specialist. It is hard to see the value or put your confidence in someone who is very nonchalant and does absolutely nothing to help you. He didn't know how to solve the problem, so why would I trust his judgment or try a different antibiotic, when I've already told him I tried something that works and helped. I went in seeking help... I left just as worried as I have been for 2 weeks. No reassurance, no solution, and unwilling to help.

I've been going to Dr. Gambino for at least a decade and highly recommended him! His office is…read moreclean and inviting with modern equipment, and the staff is very polite. Most importantly, he explains every detail of the exam results and is happy to answer questions. Dr. Gambino also just has a warm and friendly personality. I'm super grateful to have an optometrist I can really trust.

The BEST, thorough, excellent, friendly, eye exams I've ever had in my life and I've been wearing…read morecorrective lenses ALL my life! Dr. Gambino is AMAZING!!!

Poor customer service at front desk. Would not recommend. Was told my contact lense would arrive…read morenext week and the sample they give me should last till then but was only arrived two weeks later. Ask if I can get more samples meanwhile and was denied with condescending tone.

I've been wearing contact lenses, glasses since I've been 11 I am now 30. I left today paying for a…read more"premium contact lense fitting" out of pocket cost me $90 rather than my usual $40 STANDARD contact lense fitting. I do not wear gas permeable contact lenses I do not wear kerataconus lenses I do not have a high prescription (always been in the -1.25-1.75 range) I do not wear multifocal or bifocal lenses or Toric lenses I'm your straight standard single vision contact lens wearer. Although today I was told my contact lens fitting would be $90 due to the "complexity" lol of my prescription (OD BEING -1.00 OS -1.25) and me being a new patient I have never had to pay this in my life I've always gone to see new optometrist in the past and me being a new patient was never an issue or to cause me to have to pay more. Nothing has changed as far as my RX goes I know she doesn't know that but I'm in the same disposable contact lenses I've been in for years. I was really taken aback at the checkout process the young man was helpful and did go ask the doctor as to why I fell under a "level two" versus a level one and came back with me being a new patient and the complexity of the visit blah blah blah. It's quite unfortunate I had every intention of using my benefits to purchase my contact lenses for a one year supply at this office although due to them not being upfront with the range of cost before hand explaining my benefits and how me being a new patient that I would fall under a whole other category rather than the surprise at check out I decided not to purchase anything from this office. Learned from this situation that every office def has their own policies in place . Although should that be the case that being "new" would put you into the category of a "premium" fitting then all benefits and office policies should be reviewed beforehand with patients I worked at CARGO EYECARE LAS COLINAS as a certified Paraoptometric assistant for almost 4 years and I am very well versed in understanding benefits etc and working at that office we always went over expectations of cost with patients beforehand that's what you call GOOD CUSTOMER SERVICE. That's why I didn't question anything because I knew and understood my benefits prior to the visit guess I was wrong. So just an FYI to potential patients be sure to know what you may have to pay for a contact lense fitting. I even called Eyemed my insurance carrier and explained the situation they stated they've never heard anything like that and weren't much help visit was done and paid I was just calling them to see how or why I fell into a premium fitting There's a big difference between $40 and $90..... Provide your patients with proper expectations beforehand Dr. Ta this is definitely something that should be implemented at the front end since this is how business is conducted here that way there aren't dissatisfied patients and surprises at checkout. ***

MyEyeDr (formerly Las Colinas Vision), is a vision store chain that lets you see an optometrist and…read morebuy glasses at the same time. I've been seeing my Dr. here for over two decades. Even with the change from an independent shop (Las Colinas Vision) to a corporate chain in MyEyeDr, it's still a great experience. My Overall Rating - 4 Stars (Atmosphere, Service, Facility, Return) Atmosphere - MyEyeDr is located in Irving-Las Colinas and is a location with many healthcare businesses. Inside is a dedicated area for the optometrist, complete with multiple rooms and high-end equipment. Then there is a dedicated area for you to purchase glasses with the brand-new prescription you just received. It's a one stop shop. 1 Star. Service - My optometrist (for over 2 decades), is Dr. Park. He's personable, thorough, detailed orientated, has knowledge of my vision history, and remembers my family. I feel very comfortable visiting Dr. Park as my optometrist. The receptionist and retail staff are also very helpful. Just be warned, they're really busy in December when everyone is trying to use the Insurance benefits before they reset. 1 Star. Facility - There is a small waiting area for kids (great if you bring them with you), and there are multiple rooms to take multiple tests on your eyes. "Number one or number two? Two or three?" You get the idea. For the retail area, there are a large number of designer brands (Tom Ford, Prade) along with mainstream brands (Ray-Ban, Oakley's). The staff is great. My only issue is that it's very expensive. Even if you have good insurance, expect to pay extra. 1 Star. Will I Return? - Yes. I've been a patient of Dr. Park for decades, and a customer of MyEyeDr too. While it's super expensive, the experience is good and I always end up walking out with a nice pair of glasses. 1 Star.

The location offers online appointments which is very convenient. Tasha was amazing getting the…read moreappointment rescheduled and called to inform me of cancellations. She was helpful in ensuring the appointment met my schedule. Consultation with Dr. Krivacic is simply the best. He is thorough in his approach, explains the results really well and makes the entire appointment seamless. Wait times are not bad if you have a prior appointment. The clinic is well maintained with a nice reception area. Plenty of parking is available. The store has a good choice of frames and lenses but I have personally not made purchases here owing to the prices. Will highly recommend this location, especially Dr. Krivacic.

Horrible service from the secretary that confirms your insurance, rather go look elsewhere. Front…read moredesk and doctors are top notch but that just ruins the service having one bad apple, called in early in the day and she just sounded annoyed and rude asking for my insurance information, something I know they accept but claims she's having issues pulling it up, never again.

The service was top notch and they were very friendly. It was my first eye exam in a long while…read more I was able to call ahead and provide my insurance information which really sped up the in office time. I told them about my last visit at another location where I was rushed and left with a strong prescription which nearly did me in while wearing those glasses. The doctor and staff were thoughtful and quite nice. They were well staffed and seemed to be quite busy. I will definitely go back and tell others about this place.

Premier Vision of Dallas is AMAZING! I love Dr. Allen and…read morelet me tell you why. She is a very down to earth person. She is a humbled soul and a caring person. She makes you feel comfortable. Always there to answer any questions or concerns that you may have. I enjoy talking about travel with her. She takes the time to get to know you. She feels like extended family. As I have been coming to her for years. The staff is very pleasant. Customer Service is always good. The office is nicely decorated. It's cozy and comfortable and is located in a great location. They don't try and upsell. I appreciate this as I have to watch my spending. The office has a great assortment of glasses and brands to choose from. I have my whole family coming to her. She keeps my eyes healthy!

Very argumentative and not very understanding - and I have heart issues. I thought they were great…read moreuntil they fired me as a client. Who does that? Said I told them they lied, and I never did. I got upset when my glasses were not what I ordered, and they wanted to charge me to fix them. Then said no charge, and then when I picked them up they gave me a letter that said I wasn't welcome there anymore. I'm so upset.

Dr. Qattan and his staff were very kind and knowledgeable. They have a great selection of frames…read morethat are very reasonably priced. I'm very happy with my decision to come here and will be back again soon.

Their online scheduling process is easy and I love that I can access my electronic medical record…read moreonline. The facility is ultra modern and Dr Qattan was knowledgeable, pleasant and he listened to my vision concerns and addressed my needs. I am extremely happy with my new prescription and that I was able to use my Vision Insurance to purchase my contacts. I am so happy to be able to see as clearly as I can now!

I would not recommend this place. We've been bringing our kids here for the past 3 years, and this…read morewas by far the worst experience. Before scheduling the appointments, I asked the front desk three separate times to confirm that both of my children's eye exams would be covered by insurance. They repeatedly confirmed they were covered. Even when we checked in, no one mentioned any issue. After the exams, however, they told me at checkout that one child was still within the one-year period and that I had to pay the medical exam fee. If there was a problem with the insurance eligibility, they should have informed me before the appointment or before the doctor saw my child--not after everything was finished. To make matters worse, the second exam felt incomplete. The doctor only looked at the photos that had been taken, said there was no vision change, and did not perform a manual vision check. When I explained that their staff had confirmed coverage multiple times, no one apologized. The doctor came out looking upset but offered no explanation or acknowledgment of the staff's mistake. There was also confusion about my vision insurance. The front desk insisted that my insurance would not cover frames. Since I have a PPO vision plan, I went home and called my insurance company myself. They confirmed the office is in-network and that my plan includes up to a $150 frame allowance. When I called the office back, they admitted they had checked incorrectly and said my frames actually were covered. The lack of communication, inaccurate insurance information, and poor customer service made this a very frustrating experience. There are plenty of other eye care providers nearby that are more organized and respectful of their patients' time. I won't be returning.

me and my daughter have been going there for years he is great knowledgable and helped me out…read moreduring some hard times without even realiing it . 100 percent recommend!!