I would give this place 0 stars if it were an option. We drove 1.5 hours for a part we were told, at another cycle shop, that they had in stock. We simply asked if they had these parts and the whole entire encounter, Matt if I recall correctly, who is family with ownership, was INCREDIBLY rude to us. I have never had such a negative customer service experience. Neither of us were rude, even when they didn't have the specific part we came all the way here for. We regret even purchasing the parts they did have that we needed. We politely asked for the part number, he said no. Rest assured, he wrote no returns on receipt, but we thought he was previously joking about the part number and that's what he was writing. Likely just to proceed being a douche. We asked him why we couldn't know the part number, he said because he could order it. Of course, he was rude about that too and never once did he mention or offer being able to order it. No worries though, we will NEVER do business with a place that allows their family members and staff to treat customers so disrespectfully. read more