Arrived for scheduled estimate Customer Service Excellent!…read moreAsked for keys and drove around corner Job completed in 20 Minutes! After other shop said 4 business days and quoted exorbitant price. Thankfully there are some old craftsmen and quality customer service staff still working in our area,

Christmas Gift My…read morefront bumper had been loose for some time and got worse. I dreaded taking it in somewhere and was ready to have to spend a lot of money. These guys reconnected the bumper and didn't charge me. I was very thankful, and bought them lunch. I see why they their lot was full and the phone and walk-ins were constant.

Got into an accident and had my repairs done at Puz's since it's so close to home. About 6 months…read morelater, washed my car for the first time and the clear coat left peel spots only on the fenders/bumpers that they replaced. I've had this car for 7 years and didn't do anything different. I feel like they charge a boatload and claim manufactures products were used, but instead used cheap stuff to repair my car.

Puz's offered excellent service. I called them after my car was side-swiped and I needed to have 2…read moredoors replaced because of their wonderful reputation in the community. They called me to update me on the car's status, were easy to reach via phone, gave very clear information about what they were doing, and were very empathetic to my situation. It was also so nice to go to a place that was not a chain but a local business that did intentional work on my car. My car doors look perfect and everything has been running smoothly. Highly, highly recommend them!

Over 2 hours for an oil change is RIDICULOUS!!!! That's with an appointment!! Jiffy lube gets you…read morein and out in 20 minutes!! Waste of time!!

Matt and entire service staff was OUTSTANDING.. FOR SERVICE NEEDED. COST WAS VERY VERY REASONABLE…read more SURPRISED VERY MUCH. With staff that works beside him. Why this dealership service department is great.. Matt. Dom. Hailie did. Great job. Made sure I was satisfied. Scale 1. 10 All 3 rate 10

I was traveling through town and the vehicle I rented got bumped and back bumper was dislodged…read moresome. I was stressed out about getting it fixed while here in Delaware. I went to 3 other places before coming here. The first two wouldn't look at it. The 3rd said come back in 5 hours. I went just 200 yards further and luckily found Newark Toyota World Collision Center. I walk in and two gentlemen greet me enthusiastically "How can we help?" I tell them my situation and how I'm here only today. One of the two, Sean says right away, "Let's go take a look!". I show Sean the damage. He uses his hand and knee some and literally fixes the entire issue! He completely resolved the issue in less than a minute! The other place was asking if I wanted to involve insurance. Sean and Newark Toyota World Collision Center literally resolved my issue and made my day! Sean and team rock! I highly highly recommend Newark Toyota World Collision Center for any bodywork.

In June 2023 I contact Newark ToyotaWorld about the SOS button for which I pay a subscription. It…read morehasn't worked properly since at least May 31st, 2023. They told me to contact the people who operate with the SOS Button. So, I went out to my Handicap Accessible 2020 Toyota Sienna and pressed the SOS button. A voice states that the SOS button is not active, press the button again within 5 seconds and someone will answer. So I did that, explained my dilemma and they said, "I show your account is active and I can see your location." I told them that I should not need to press the button twice in an emergency. They said take your car to Toyota. So I did, and Toyota said they can't do anything but if I pay $170 they'll diagnose it. I agree and it still doesn't work. Fast forward to January 2024, I am at ToyotaWorld about a different issue; Costco said they had to clean off a lot of rust on my wheel hub and main connectors, warning my wheels could come loose and come off while driving. I also told my service advisor about the SOS button still not working and that I've called a number of times and sent several emails about this issue as I paid $170 to have the SOS button diagnosed, etc. etc. and my headlights in auto will randomly turn off (not talking about switching between high and low beam). He says that'll be $170 for the SOS diagnostic and $170 for the headlights issue. I said NO, I paid for the SOS already and it still isn't working, and being the light are intermittently you'll take the $170 and say you couldn't get it to do as described. Today around 8:15 a.m. the service advisor called and said the cars ready, SOS button is fixed. A module just had to be reset. And the rust the tech saw was not a lot. I picked up my car around 10:30 -11:00 a.m.. requested a meeting with a manager and was told no one was available but either Jason or Derrick will call me in an hour or two. I got home and decided to check the SOS button. No lights on and when I pressed it, now I get nothing. I pressed it several times, it dead. And now it 13:30 and I still haven't received a call. I did also call the service advisor and left a message requesting a call back. No calls this far. I would find a different dealer, and I think I will in the future since they obviously don't care about their customers. Years ago I had a similar problem with them, finding them not trustworthy. Well, unless things change, I'll take my car to PA and pay sales tax to get away from the owners of Price and ToyotaWorld, since they're owned by the same people.

Fair warning, this Moppert is NOT Porsche certified. They had to ship my Cayman to their N.J…read more facility wasting 3-4 weeks.

came here to get my 24 Honda civic bumper replaced and coming here was the greatest decision I…read moremade! they were easy to work with and everything from the cost of parts and labor was completely transparent. the gentleman Ben helped me the entire time and kept me updated on my car which made my worries go away! will recommend to friends and family.

Bodyworks went above and beyond to get the work done in a day and a half at a very reasonable…read moreprice. My truck looks great, and Harry and Harrison are really good people. I highly recommend Bodyworks.

Harry fixed the bumper on our car after a minor accident. Other shops told me that the entire…read morebumper needed to be replaced, but Harry somehow repaired the damage without the expense of buying a whole new fender unit. The job was done in record time, and the price was one-third that of estimates I got from other shops. I highly recommend Harry and Bodyworks in Newark, DE. Kevin and Martha S.

Five star for me, very hospital and knowledgeable. I recommend this car service company to anyone…read morewho may need help with body work. FIVE STAR

I took my 1968 mustang to Iron Hill Auto body for a repair on a fender. During my visit, other…read moreareas were brought to my attention as places that could be fixed during the repair. I gave the shop some latitude on the repairs and not only did the car look great, the doors and hood were aligned better than when I got the car in 1986. They did a great job and would highly recommend this shop.