Every situation is different and your experience with Class One may be different than ours…read more Based on the insurance estimate, our restoration from a garage fire and interior smoke damage was expected to take approximately 4-6 months to complete. With our project, the majority of work was completed after about 8 months, which was the longest that the insurance would permit our rental housing to be paid. We moved back into the house before some of the final work had been completed. Looking back, scheduling could have been done better to keep the project moving and on schedule. As Class One was a new company when we contracted with them, some sub-contractors had to be vetted and eventually replaced, which added time to the project. Some of the sub-contractors were not of the highest quality or dependable, which led to some of these being replaced during the project. These are the pains of a new business that is growing and expanding. The warranty period after job completion is one year. We had some communication breakdowns during the contract period that led to confusion regarding what was covered under warranty. This was eventually resolved. The owner will work closely with your insurance to insure that all areas that need addressed are included in the restoration.

We had water damage in our basement. Mike and his team were super fast to respond and communicate a…read moreplan! As a big family with pets and telecommuting work schedules, we really valued that all the workers were respectful, on-time, and knowledgeable while in our home. Would definitely recommend for any restoration needs!

Very friendly team. They did a pretty good job but didn't hook vent pipes back up which resulted in…read moreour furnace failing and didn't reimburse us for this to be fixed. The flashing metal around the chimney was not wrapped properly or sealed- water could still get through.

Jake's Roofing is a GAF authorized installer. The did 4 homes in our neighborhood including ours…read more They were very reasonably priced, did a fantastic job, throughly cleaned up after themselves, and were professional, courteous and friendly. If you're looking for a Amish roofing company that will give you GAF's outstanding warranty, this is the company for you.

Had a roof placed br Red Well 8 yrs ago and just this week noticed a water spot near a skylight…read more Called Red Well and they were out the next day to do some minor repairs around the skylight. After 8 yrs I expected to pay for their service but there was no bill for the service. This says a lot about their integrity. I'll be replacing stucco on my house soon and they'll be the first people I'll call for replacement siding. - George Y.

One review says they stood by their work after 8 years when they had a leak and came out the next…read moreday no questions asked to help them. Us, not so much. Took weeks for the builder to get a response back from them about the issue which was that they used silicon on my roof to seal around a pipe. The owner went back and forth with the builder and tells me on the phone something isn't right with it, but tells the builder there is nothing wrong with the roof. Hard to want to give someone business or a recommendation when they don't stand behind their work. I'd look for someone else if you need roofing done.

DO NOT CONTACT THESE PEOPLE UNLESS YOU WANT TO WASTE YOUR HARD EARNED MONEY ON A POOR QUALITY JOB…read more very poor customer service including but not limited to being lied to by owner and not charged the original price quoted. job was not completed in a timely manner by deadline or date promised. poor quality materials along with poor quality workmanship. very inexperienced workers that had not a clue what they were supposed to be doing or how to do it. as a matter of fact , I just got done having to pay a different company to correct all the errors this company had made. Don't trust these people with your valuable home or assets. you would find it to be the worst mistake youve ever made. I rarely write reviews but just did not appreciate having to pay double due to having the job done twice. and I dont wish that experience for anyone.

They did a great job replacing the shingles on my roof. The crew was very efficient and cleaned as…read morethey worked, ensuring no nails, shingles, etc., were lying around.

Staff were unprofessional. One worker was kicking around my child's soccer ball in my backyard and…read morehit the window. I banged on the window to tell him to stop it but he just laughed and walked away

We had our new roof put on by Grace Family Roofing. All of the guys were very professional and easy…read moreto work with. Our roof is fairly large but they had it done in two days. They cleaned up everything very well afterwards and we haven't found any nails or old material in the bushes or yard. I think the price was reasonable for our roof, especially since we upgraded to nicer shingles and needed boards replaced along with the gutters and downspouts.

started out as if they knew what they were doing finished the job scattered and dissolved. Masonry…read morejoints falling out. Has this company going out of business. We can get no response.

Jonny Smith left contracted with me to do a brick repointing job and after being paid, left the job…read morewithout finishing it. I have bags of your company's sand and mortar here at the house. Please come a get it. This guy is a con man.

Had Octorara Roofing come out on November 14, 2022 to replace my roof they did an excellent job on…read morethe roof and clean up. Very professional and friendly. I would highly recommend them to anyone.

We started talking about our job to remodel our third floor in July. We heard nothing from them…read moretill September. Then they said it would be until they got permits. They got permits in early December but didn't tell us till we contacted the township. They only talked to us in early January. They didn't start the job until mid March. They cut a hole in our floor droped a piece of wood through that chipped some paint we worked the workers, who dropped another piece through they had to replace our floor. They put no trim in the corners of our floor. Then we had our top floor also refloored. They cut out a vital beam and tried to fix it, leaving a bend in the under wood. They then rushed and didn't repair it fully, when they put flooring down the floor had a 3 inch curve in a twelve foot section. They also had a worker who they said was out for "personal" problems. But he forgot his tools and came to get them, we asked him why he needed them he said for another job. Would not trust them to build a dog house. Do not hire them.

Unfinished work. Always an excuse or somebody else's problem. Not impressed with project management.read more