This was my first time here, and probably my last. I went in asking about any tea that had high…read morecaffeine and the lady was rude and abrupt as if she didn't want to help me. She told me to READ the tea labels. I was shocked because you work here, don't you have any recommendations? Frustrated I made a last attempt and asked about the Summer Peach tea. She gave a flippant remark that it smelled like peach and "yeah I guess a good amount of caffeine." After I bout some of the Summer Peach, I had to ASK FOR A BAG to put my purchase in. I was the only person of color in the store and there was no reason for the attitude. I just won't go back and suggest other people of color to steer clear too.

A very delightful Teahouse! I went during the pride block party and got the up, up, and ube, which…read morewas delicious and beautiful to consume. I was impressed by the strength of the hojicha and can't wait to get another cup when I'm in the area. It also looks very spacious as there is a seating area on the second floor.

This review is for the store, I do not use the pharmacy…read more The store is usually well stocked and clean which I really appreciate and most certainly is not the case with Walgreens in aportland. so it's always a surprise and a pleasant experience. The store has all the normal departments. My only suggestion would be to have all of the healthcare / home pharmacy related items within aisles and not wrapped around the back parameter of the store. So strange! And makes it difficult to find over the counter items. When I'm traveling through the Gorge and need to pick up items, this is where I stop. They are next to a Safeway and Thai Carnation so I can do a pickup at each place.

Just got some great service from the pharmacy today. Been with them for years now, lots of ups and…read moredowns with labor challenges And now they have some good workers who care. Glad I have stuck with them.

They had urgent prescription to fill for me needed immediately and did not bother to tell me it…read morethey could not be fill it until too late to reach providerfor routing elsewhere. Forced me to wait at least until next day to get it elsewhere. Extremely poor service!

Sara in the pharmacy was awful. After waiting in line prior to closing she refused service. When I…read moreexplained I was in line before 7pm she replied "too bad" and smiled as if it made her day. Definitely would not want to ever do business with your pharmacy again as a result of her poor attitude and demeanor.

This pharmacy used to be good, up until around the point Vitaly left…read more Now, they are so chock-full of people waiting for their vaccines that it takes half an hour, bare minimum, to simply pick up a prescription. It takes a little less time if you go through the drive-thru, but still, the response times are abysmal. The problem is that this *PHARMACY* now prioritizes all the vaccine people, who take precedence over prescription pick-ups. Ridiculous. Don't go here. Get your prescriptions filled at Rite Aid if you want decent service.

There's always a wait line to check out at this store. Always. It's tedious and annoying. But…read moretoday, Saturday March 16 at approximately noon, something special happened: the wait line was greeted and acknowledged by a wonderful cashier. I've never seen that happen until now. She engaged with every customer with a smile and enthusiastic greeting. The gentleman before me was trying to apply points for his purchase...an annoying and tedious process...and I had a badly sprained wrist so I was slow and clumsy, but she was supportive and very helpful in moving things along. She apologized to the customers in line, greeting each with a warm smile. (She also gave me some kind advice about using horse linament for my badly sprained wrist, but I was too distracted by pain to pay attention.) She was altogether wonderful. Please give this kind-hearted, generous employee a raise! She exemplifies the best of customer service!!!! I am having a miserable weekend filled with pain and unable to use my right hand. I accepted that nothing good would happen this day. But boy, I was surprised by the kindness and consideration of this cashier for every customer waiting to check out. She has been the bright spot in my miserable day. Thank you for hiring her, and please, please give her a raise!!!

I've had little to no issues here and have been coming to this Walgreens since moved here a year…read moreago. The system goofed on some photo orders I had, but they fixed the issue right away. Staff and pharmacist have always been helpful. The 162nd location did just close their pharmacy on the weekends, but I believe you can have medicine transferred between Walgreens if needed. The Walgreens on 1905 SE 164th Ave seems to be the one open the longest and on weekends.

Pharmacy - poor customer service. Long wait lines, techs make eye contact with customers and…read moreignores them. Extremely short staffed, closes on days when no one is able to show up to work, regularly promises to fill Rx on a date and time and does not fill commitment. Use a different Pharmacy location. Store - nice and friendly for the most part. Sometimes staff leaves customers waiting while they finish a personal conversation.

Immediately goes onto my list of Portland's Great Places! My…read morejourney to this store started after my brother gave me a strange gift: a jar of iru beans! "What do I do with these?" "You're a cook, you'll figure it out." Well, I did some research and found a recipe for efo riro (Nigerian stewed greens). But besides the iru, there were half a dozen other ingredients I knew Fred Meyer or New Seasons wouldn't carry. A few weeks later I saw the sign for Mama Pauline's and figured she would help. Did she ever! (She even carries iru beans, in case you want to make the dish but didn't get them from your brother.) I bought a dried smoked fish (the store has several kinds, and the owner guided me to which would work best for this dish), powdered crawfish, bitter greens (again there were several kinds, frozen), genuine Nigerian curry powder. She even carries dried cow skin (ponmo), which the recipe calls for but I decided to leave out! The dish came out fabulous. And it has interested me in the whole subject of African cuisines, something I hadn't really thought about, much less dabbled in, before. I'm getting an African cookbook from the library, and I know where to get the ingredients. Even if you don't have a specific cooking project in mind, the store is absolutely charming -- a small store packed with ingredients you've never heard of (including some fresh produce and cold beverages), with a gracious and friendly owner there to help.

Being a Liberian in Portland is harrrrddd, Ive searched everywhere to buy African goods and its…read morejust non existent. I was introduced to this place thanks to yelp and they did not miss that day I wanted to make pepper soup. They are a little costly compared to what I am use to, but I understand especially with them being one of the only West African store (that I am aware of) out here. I really liked the space.

I spent the evening in an emergency room and left needing pain medication and medication to prevent…read morevomiting. I am still waiting for my prescriptions to be filled; I have spent the day vomiting in pain. STAY AWAY FROM THIS PHARMACY! It shouldn't take 6 hours to fill a prescription.

The store is okay! The parking lot has used needles with no one who cares enough to pick-up and…read morediscard.

Great Walgreens location. Staff is friendly. Store is clean. Never have had a poor experience here.read more

My dog has a problem with the collapsing throat. The prescription the veterinary writes for him…read moremust be made at the pharmacy. Twice before I've taken it to this Walgreens and they've been able to fill it in about 20-30 minutes. The last time I was there the young man helping me, who mentioned that they don't always have the ingredients to make this medicine on hand I should call ahead next time and make sure they have the ingredients there so don't have to come back, and I did what he told me to do. The young lady helping me told me just to bring it in so that they could fill it, but because it's a bit of a drive, I wanted to make sure that they had the ingredients on hand. She said give me a minute and I'll get back to you. She came back a few minutes later and said just bring it in and they'll fill it for you. I said that's not the question I was asking, I asked if you have the ingredients on hand. She responded, "just bring it in and we'll fill it for you." When I arrived, I was told it would be two days to fill in this subscription, I was asking very specific questions to which the proper answer would have been, "no we do not have the ingredients, so it will take a couple days." I was upset because the young lady with malice and forethought deceived me. When I expressed my unhappiness, and how it was being treated, I was told by the lady behind the counter that's something they never do. I've been there twice, so I know it's something they've done for me in the past. Not only was I deceived, but their response was also to call me a liar. I have a dear friend that I help take care of that is in an assisted living facility right around the corner, and when he needs things, I picked them up there because it's close. It seems sad you guys would lose a customer over a $21 prescription.

BATHROOMS ARE CLOSED ON WEEKENDS! WTF? I don't know why. They didn't explain. Flipped them off when…read moreI left. Your best bet is the M&S Market across the street. They are open on Saturdays until 6 PM. Was told the bathroom closed at 5 for some reason by someone but it puzzled me given their hours.

I've shopped at every Walgreens in Salem and Keizer but this location is my favorite because of the…read morehelpfulness and knowledge of the staff. Julie at the cosmetics counter is the best. She is always professional and pleasant and makes shopping twice as much fun. This location usually has ad items in stock whereas other Salem locations often don't even on day one of the ad so it is nice to be able to buy items on my list instead of driving to multiple locations. Great sales and a great staff make this a five star store!

Don't get to say this too often about customer service, I was at Walgreens this morning, and the…read morestaff couldn't have been more friendly, and charming. I didn't get names, but I hope this gets to someone signing checks! Thanks- you guys made my day.

Honestly the last year has been quite horrible. They are extremely slow and when you call them you…read morecan expect to wait over a hour if they even pick up. I will be switching pharmacies next time.