Extremely disappointing and frustrating experience here last Tuesday afternoon, I cannot recommend this place at all. I booked a 60-minute deep tissue massage package priced at $60 for member. When I arrived, I clearly told the front desk I was there for deep tissue massage, and they led me straight to a treatment room. Once my therapist came in, I repeated again that I only wanted the standard deep tissue massage, which is the only package they advertise. I never asked for or agreed to any lympha system clean treatment whatsoever. The massage ran for almost 90 minutes total, and I only found out about the billing fraud when I was ready to sign the receipt. They charged me $110 (member price) for a 90-minute lymphatic detox treatment that I never consented to. I immediately brought this mistake up to the front desk staff, who admitted the phone booking staff had incorrectly logged the wrong service into their system. Here's the core issue: this was entirely your employee's careless error during scheduling. Why should a customer be forced to pay extra for your staff's miscommunication and messy booking system? It's completely unfair to shift the blame and extra cost onto your guest when I stated my desired service twice--once to the receptionist, once directly to the massage therapist before the session started. No one checked in with me mid-session to confirm they were switching my treatment or extending the time. There was zero transparent communication about the price change. I left feeling ripped off and disrespected. Poor customer service, careless booking mistakes, and unexpected hidden charges make this place not worth visiting. Save your money and go somewhere that respects clear booking agreements. Their manager should be taking attention to this. read more

Come here for facial and body massage Excellent experience every time I visit here. Front desk Yoyo is super nice and patient for all the questions read more

One comes to a spa to relax and get treatments and feel rejuvenated. Unfortunately, this place is high- pressure selling. They will attempt to shame you into buying one of their overpriced packages. My sister gifted me a package here. At the end of my first visit, they insisted I buy their $3000 package. The aesthetician said that's the package my sister usually buys. I said I'm not my sister. She then rolled her eyes and offered their $2000 package. When I still seemed reluctant, the aesthetician said they will offer me their lowest package at $1000 because of my sister. When I still showed hesitation, the office manager who was also present said if I couldn't afford their lowest package then maybe I shouldn't be there. I felt bad because my sister is a long- term client so I kept going back to use up the package she got me and also hoping for better service. Every time they will upsell me on additional treatments and products. They will say my skin is too dry, too dark and needs additional work. I have been there a total of five times for different facial treatments and once for laser. I return every time hoping it will be a better experience. This last experience was a facial and the aesthetician insisted using supposedly their very high-end Swiss products. My skin started breaking out after I came home. For me, this usually happens if I use very rich skin care products. My aesthetician kept selling the products she was using during the entire treatment. After a week, I was still breaking out which prompted me to contact their office. The office manager called me back and insisted that what I was experiencing had nothing to do with their products and because she and I are similar in age, having breakouts is normal ! Needles to say, I find them to be very unprofessional. I kindly asked for a credit for my last facial because not only was it ineffective, it caused more damage. She replied with that's impossible. I truly hope they will stop their high-pressure selling tactics and let their customers enjoy the services and let the results speak for themselves. I also wish they employ better conflict resolution, professionalism and more civil and respectful communication with their customers. read more

Revival RX - Inside - Skin Care Near Me - Temple City, California

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I've been coming here for over 7 years, and that alone says everything. The entire team is extremely professional, and all of the technicians are very well trained. Whether it's facial treatments or body care, the experience is always relaxing, comfortable, and done with great attention to detail. The atmosphere is welcoming, clean, and calming, and you can truly feel how much they care about their clients. If you love skincare, facials, or body treatments, you definitely need to visit this place! Highly recommend -- very comfortable, professional, and worth every visit! read more

I've been coming here for years, and I can honestly say the experience has always been excellent. The estheticians are professional, knowledgeable, and consistently deliver great service. I've purchased multiple treatment plans over time, and it's always such a rewarding way to treat myself. A special shoutout to Wing at the front desk--she really knows her stuff and always recommends what's best for my skin. I've noticed a huge improvement since I started coming here. She's usually there on weekends, so if you're looking for the best recommendations, I definitely suggest visiting then! read more

I came in for a facial and had such a great experience. Wing at the front desk was incredibly helpful and took the time to explain everything clearly. Milly, who did my facial, was very gentle and made the whole treatment relaxing and comfortable. Overall, the customer service was excellent. I'll definitely be coming back! read more

Very good place. I go all the time. All staff friendly. Nice environment. Nice product. Nice staff. Convenient.

Been using them many years. Great service. Strongly recommend. They can provide many services just ask. read more

I had a good experience getting a cleaning facial at Revival Rx.The staff was friendly, and the treatment was relaxing. My skin felt clean, smooth, and refreshed afterward. Really like it. read more

I think the service at Revival RX is very good, and the estheticians are very attentive.

I have been coming here for two years for their lymph nodes detox massage and it is wonderful! I have had massages before and nothing compares to the massage services I get here. I feel rejuvenated every time I come here. read more

Great service! The receptionist was very thoughtful, and my massage therapist did a wonderful job. They were very diligent and friendly, and I enjoyed our chat. I left feeling refreshed and will definitely be back! read more

I have been going to Revival for over a year for the lymphatic treatments, the staff is very friendly. My favorite therapist is Vita. She is so amazing! read more

This is my favorite place in the world now! Always looking forward to my appointments, and HuaHua is the best!

The facials and massages here are excellent however front desk severely lacking in customer service and extremely rude. If I wasn't pushed to buy a package that I need to use up, I wouldn't return. It is extremely hard to make an appointment because either A) they don't pick up even after calling multiple times throughout the day B) they ask you to hold and keep transferring you to different people who are not able to help you book an appointment (they also answer the phone by asking "what do you want" in an unfriendly manner--I found out that the Yelp number for this business is actually a personal cell phone number so I let them know that they should change it if they don't want business calls to that number) C) telling you they are busy and will call you back but they don't or D) they book you an appointment and when you show up there is no record of an appointment made. Also, when I called to make an appointment with Lily (I highly recommend her), I was told she was at the Diamond Bar location on the day I wanted to book, so I asked what day would she be at the Temple City location since I would prefer to have Lily. The front desk rep on the phone replied, "why don't you drive to Diamond Bar? I live in Monterey Park and I still drive to Diamond Bar." I told her that Diamond Bar was too far for me but I'm willing to wait for a day when Lily will be in Temple City because I trust her work and it's closer to me. Well, the front desk rep didn't seem to like my answer and said she'll call me back in 1 hour to check, but alas she did not. I called back the next day since I didn't get my call back- I was able to make an appointment with Lily in Temple City! I called the day of to confirm that my appointment was still good...and no appointment on record. It is such a shame that it is difficult to make an appointment and that the front desk customer service is atrocious because I truly enjoy their hydro facials and lymphatic massages. The facility is clean and the workers are friendly. I come out feeling refreshed and I don't find it as painful as other facial places during the extraction of blackheads, since they use a water suction method. I hope this review helps them improve their customer service since I truly enjoy their services and it shouldn't be this frustrating to just book an appointment. read more

I went to Revival RX at February for experienced Facial Fascial Release, I felt so relaxed and lifted on my face so I purchased a membership for myself. I had a lot different experiences with the professionals from Revival RX. What I have been the most impressed about is the body massage from Lindsey at Diamond Bar branch, CA who helped to reduce my sciatica pain on my left hip to left foot and hasn't had any pain since few times body massage from May till now. I was traveling a lot even to Taiwan during June-July. The long flights don't frighten me as before cause I don't feel sciatica pain during the trip. I'm so appreciative for her skills and I am pleased that I have Revival RX membership so I can get any service I want to easily! Elaine read more

This review is for Revival RX in Diamond Bar, also managed by Ping. AVOID this place! My initial 90-minute massage appointment last week only lasted 70-75 minutes, despite my punctual arrival. I overlooked this unprofessional treatment due to the Mother's Day promotion and their assurance that it won't happen again. Well, Today, I booked and confirmed another massage appointment, but upon arrival, the computer didn't show my booking. They blamed their poor internal communication on their busy schedule and overbooking due to Mother's Day specials. This lame excuse is inexcusable and highlights their unprofessionalism. As a result, I wasted my precious time and gas. So I encouraged you to spend your money and time at other salons; we deserve better service/treatment. read more

I only had the chance to try their detox facial. Includes gentle cleansing, gua sha, head spa, shoulder arm massage. It was almost 90 min non-stop. Great pressure. No extraction. Almost perfect. Would sign up for membership if I am a local. read more

I came here coz I saw they were having a promo for lymph system clean treatment. I wanted to try out since I have been working hard. I know my body it's tired and has excess "siqi" and needs massage to release it. Jenny helped me and she was rilli good. When she messaged me, she could tell I needed more massage on shoulder and back, which she focused more on it. After the treatment, my back was red (released siqi) and after a week, my body wasn't that swollen anymore. I would recommend her if you come visit. Overall, the visit experience was good. read more

Revival RX - Treatments - Skin Care Near Me - Temple City, California

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I was scanned to be a customer by temple city store manager Ping. Ping used a used car sales strategy and kept me at their store for hours and won't let me go until I sign a contract with them. It happened 12/31/23. I scheduled an appointment on 5/3/25 and ping was at the temple city location, first she booked my appt at the wrong location and after she reviewed my contract she claimed that I misunderstood the promo I received at sign up. throughout the process, she patronized me, refused to use the sign up promotion and insist to communicate in Chinese only. She offered to end contract but made me to travel to Diamond Bar location to pick up check. Totally an unnecessary and stressful experience dealing with this person. read more

Revival RX - Skin Care Near Me - Temple City, California

Although the treatment and the personal did my facial is good. BUT The service has been going downhill since the owner starts aesthetic business. Almost everytime I have to wait for 30mins when arrive on time, or they might call to rearrange your time. The worst experience is I was given the towel wrap, and after I changed they told you room not ready and have you wait at the bench on the aisle. AND there was male customer pass by. You just feel insincere. read more

Dear Mr. Mengran A, Thank you for your response. However, I would like to share some feedback regarding the front desk staff. I believe they could benefit from improving their knowledge of how gift cards work. I visited the office twice, and both times, all the staff did was look for a manager to answer my questions. It seems like the front desk team is hesitant to provide answers for fear of making a mistake and losing the client. In addition, I noticed that the manager runs the office with a very strict, "my way or no way" attitude. While it is important to have leadership, I believe the clients are seeking a more peaceful and customer-friendly environment. Instead of simply pushing clients to choose a package, I think it would be more helpful if the staff took the time to explain the various options and how to maximize the use of their gift cards. It would also be great if the front desk could focus on helping new customers understand how they can best utilize their gift cards, instead of making them feel as though the gift card is useless. Many customers are looking for sessions that suit their needs, and if the service is good, they may consider purchasing further sessions. This is typically their main goal when they walk in. Thank you for considering this feedback, and I hope it helps improve the overall customer experience. Sincerely, Sylvia S read more

I brought my mom to Revival RX for their Mother's Day lymphatic drainage massage treatment. Jenny's technique was truly amazing! After the session, my mom felt so much lighter and more relaxed. We both loved the peaceful atmosphere. read more

I go to revival Rex doing injection treatment today, dr. Lin and his nurse very nice and professional, I love this place and I will come back again read more

In my review, I want to be clear. My lymphatic massage was excellent and very professional. Everything was great until we started the "checkout process". They are starting to sell you into buying their packages without fully explaining what they offer. They offered me a $3000 package to use on any service (when I had expected to pay $98 for my lymph massage plus tip and left). I politely declined and said I needed more time to think about it, I wouldn't spend 3k on a place I barely know. I need more time to get to know the service at this place. She offered again, how about 1.5k and today you get a lymph massage for free? I declined again and said I just wanted to pay for my service today. I finally paid for my lymph massage plus a tip and left the place. Before the "checkout process" I thought I'd come back, but after that I won't. All they want is your money. read more

My friend and I were referred here from another friend. First time getting a lifting treatment ever in my life, but I had the best experience with technician Jennifer. She was very polite, informative, and took the time to learn about the client. Not many people have the patience and sincerity as her. I would recommend anyone looking to do this treatment to come here. The results were amazing. :) read more

This place Provides high quality medical treatments , good service and back again , over all provide good service

This is my third time coming back to this shop since this pandemic/Covia 19 . I always like their skin care technology, products and all those well-trained technicians. The girl (manager ) works in the front who's very kind and friendly. Also , there are other things that I like about them , all their staffs have been vaccinated and the environment is super clean ! I think I chose the best quality skin care shop to take care of my skin , etc read more

Revival RX - Skin care technology etc - Skin Care Near Me - Temple City, California

I have been this beauty spa for 4 years. I am really love here. The people at drone desk all so nice, and the beauticians are very professional. My friend have Lot of acne on her face, they provide a good acne treatment to help her. It is a nice place. read more

LOVE THIS PLACE! Been coming here for almost 4 years now and I never leave disappointed. I come here for rejuvenation facial monthly and body treatment and ovary care treatment occasionally. I feel so relaxed and refreshed every time I leave with an afterglow. Katherine, Candy and Mei are absolutely amazing. All the staffs are super accommodating and really take time to make you feel comfortable. I always recommend my friends this place when they ask for recommendation for hydro facials, and routine rejuvenation sessions. read more

Revival RX - Selfie after facial - Skin Care Near Me - Temple City, California

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This is the spot to go to for a relaxing spa day with the wifey. I always leave here recovered and feeling like a million bucks. I have been visiting this spot for a few years every month or two to relax and unwind with a few treatments that are handled by Mei, who is an expert at what she does. I do the normal facial and sometimes a hydro facial when I'm feeling fancy. All the technicians at Revival RX are super chill and friendly. The packages offered here are very reasonably priced. They recently remodeled and the place always smells clean like flowers. It's not a bad way to spend an hour or two at Revival Rx. read more

My sister invited me to come here to do their lympha system cleaning treatment together with her since they were having a promotion. It was my first time doing this kind of massage treatment and it was really good. The massage therapist that helped me was Jin and she was really professional and skillful. She hit the lymph nodes on the spot and after the treatment, I felt really relaxed. I would definitely come back for this same treatment and I would like to try their facial services on my next service as well. read more

This is my third time coming in for a facial and this time I decided to do the detoxification facial instead of the hydro-facial. Although I Love the Hydro-Facial I wanted to see what the methods of deep massages were with a special tool on my face. It was an Amazing experience and I will definitely be back. My face was brighter and just felt alive! !! I even had some moles removed off of my neck and face and I didn't feel a thing I have no scarring at All! I adore the staff and they are every professional. I highly recommend it here. Next step will be botox as another friend of mine has had this done and he looks great! Thank you!! read more

Bad quality service & bad faith Unnecessary suggestion Low effect And do not pay cash or you loss read more

I just came back in years after getting cystic acne from wearing mask . They were able to clear my face and shrink my pores . May was the technician. She was wonderful it was a and hour and a half session. Best facial ever ! People ask what foundation I wear and I am so happy to say none! Just sun block ! read more

Revival RX - Skin Care Near Me - Temple City, California

I have been going to Revival RX for Almost 3 years now and love the face care line available in the store as much as the services I have received here over the course of years! I am a big fan of the hydro facial because of its deep cleaning effects on my skin. I struggled with moderate acne for years and the hydro facial has worked wonders on my skin tone and texture. I also had some skin tags or moles on my neck in which I asked that they be removed and now my neck is so smooth! I am very pleased with the services and will always be a client here! The staff is so friendly and warm! Thank you for treating my skin issues with knowledge and gentleness! read more

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Wish I can give this place NAGATIVE star. For anyone out there thinking about having the Picosure( 皮秒雷射) done here, please think twice !!! I purchased the 3 picosure treatments after I heard the advertisement on the radio, decided to give it a try. I had it done in Sep of last year, and THAT ruined my face The technician did my Pico, seems very nice and attentive, but no knowledgeble at all, of course I didnt realized that after the treatment was done, especially when she briefly go over the aftercare, you can tell she is not experienced. I was only having small brown spots ( malasmas) on both side of my cheekbone area, after the treatment, there were more spots, biger and darker, even on the areas that I never had before ! I was totally deversated. Later by doing more of my own research, it appears that my malasmas having rebounds (反黑), by used too high of the strength with the laser, by the inexperienced technician !! Freaking out I reached the office, Jia Jia (佳佳) gave me some products to try, but non was helping. Another lady whom is at the front, I believe her name is Ping ( 萍) she is not helpful at all, when I had the consultation with her, she didnt warn me anything about possible side effects of the Pico, its only when I told her Im having problems after the treatment, then she said she had rebounds on hers also, she probably try to make it feel better by saying that, but her dishonesty make me feel like I was being cheated. To make the matter worse, I was offered a golden intensive facial ( don't know the exact name) hoping it will help improve my condition, yes it does made my skin feel softer and more moisturized after it was done, but did nothing lighten my spots. Later I was told my $200 treatment credit paid towarded this facial, something i could have get it elsewhere for less than $100 or less, I couldnt believe it ! . Ping ( 萍) the front deak lady not only NOT being helpful, but she continues to pursuant me to buy more other treaments, said those might help me. I feel I had enough of her, all she cared is money, she doesn't care about me, sad and disappointed. As far as my credit on the 3rd treatment, I was so upset while i was talking to Ping, so I decided to take some products so I dont have to deal with this place (total 3 bottles ). Needless to say, my experience with them is a disaster. read more

Revival RX - One of my good side, other side is worse than this. - Skin Care Near Me - Temple City, California

I have been to this place for facial and spa for couple months. In general, the therapist is very nice and professional but the front desk manager has bad attitude who always mess up the appointment time and even blame the clients. If you are working parents like myself, it's very hard to coordinate with their "floating" schedule which will be adjusted to hour before or after your original appointment. If you question about the time, you will got questioned back like "did you even write it down in ur note" or "why didn't you remember your therapist's schedule?" so they expected clients to do the scheduling themself? if so they should create an online scheduling system which may help their front desk to keep track of their appointments easier. read more

I had a wonderful experience and Revival RX. I am very particular with face care. They were very gentle and educated. I left feeling my face a little tighter, clean and refreshed. It felt like a baby's bottom :). I can't wait to try other therapies! Thank you guys! read more

Do not do ovarian care here,they are not professional. I was burn when i did ovarian care here, they did not even apologize for me. Instead, their attitude was terrible and they refused to be responsible for this matter. Their manager said they have many property, two lawer,and couple more business location . No apologize just display. Maybe that is reason that make them refused to responsible. Bad attitude, apathy. Poor technical level, no credibility. I post my thing here just let more people know my experience,let you know how terrible this business is. read more

Revival RX - Burn wound - Skin Care Near Me - Temple City, California