Great job! Will bring my car back next time I need service! Great value and great customer serviceread more

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

Great and fast service that's well below dealership prices for the same service. Can't recommend…read morethis place enough if you're looking for service on your car

I decided to buy four new tires for my car ... one was flat, and there was too much junk in my…read moretrunk to get to my spare tire and jack, so I had the car towed in. The other tires were showing dry rot, so definitely time for new tires. Because of the tow, I couldn't give the shop a precise arrival time, but they IMMEDIATELY hopped to work on my car, practically the instant that I walked in the door. They had given me a quote for the four tires, installed and balanced, etc., which I thought was very reasonable. When they were done, their final bill was almost 1% LESS than their estimate! So, now I no longer have to add air about once a month to that one tire that ultimately went flat, nor worry about the other tires on my car. But I still do check them before leaving my driveway, out of habit! This, by the way, was my first visit ever to Octane, but I think that they will become my goto place for car care.

This is my go to stop to get my oil change. Team is always on point. Luis is one of the managers…read moreand is amazing (super professional and level headed). David took charge of my oil change from beginning to end. Appreciate everyone's team work every time I go and making it a great experience.

I like the way they work as a team , getting cars in and out in a timely fashion. The way they…read moremake you aware of other services needed. Their quality is next level and I been going to this jiffy Lube over 5 years and haven't been disappointed. David , Louis and the rest of the staff members have a customer for like . Meaning I highly recommend jiffy lube for fair pricing and no long wait times.

I really can't say enough about how amazing Ben Nielsen and his entire team over at skyline have…read morebeen to me and to my family. My Audi Q7 broke down last week and was inoperable for six days. Ben took my call and kept me calm and focused while we tried to figure out what exactly was going on with my suv. After a few minutes on the phone we thought it was best to have it towed to the nearest shop a few miles away (by the way, this was an evening/after hours call). Ben helped get me a tow and offered to send me a car to be driven home. I opted to walk down the street to a local restaurant to take advantage of my stranded situation (that's an entirely different story). Back to my review. The next morning the Nielsen team helped me understand what was going on with my suv, the options available to me, and provided a detailed break down of the costs associated with the five years of neglect and work needed to be sone to my suv. The number was a big number but there is a cost associated with having skilled technicians on staff to do the work and do it right. I was ok with this and they were kind enough to work with me on the price. Through the entire process, Ben and his team kept me in the loop at all stages of the service, until my car suv was ready for pick up. I recommend anyone looking for a hard-working, honest team to service your car or SUV to look no further than Ben Nielsen at any of his locations. My wife and I often use one of their locations in Alexandria on Colvin street because it's closer to home, but when my Audi broke down, skyline became the best option. There's no financial incentive for me to give this review only the gratitude, gratefulness, and my overall desire to thank the team for what they did. Thank you Ben and the Skyline team!

I don't write reviews, but today I feel I have to. I have taken my 2004 Jeep Grand Cherokee to Ben…read moreNielsen Skyline Automotive for several years. Sometimes the work is fine and sometimes its not. Too often I drive out with a new problem that I did not have before. A year ago this happened with the Steering Gear Box, which started making a grinding noise as soon as I left the lot. I had to bring it back and pay for a new one. Today, I brought it in for a few minor issues and an inspection and oil change. I also asked them to look at the rear end because I was sometimes experiencing a light "clunk" when I would drive over bumps. They told me the rear differential was making that noise. It seemed odd to me that the rear differential would be the cause. So I told them it was not a big enough issue at the moment to justify $3,000 for a new rear differential. I drove it home and - voila - the rear differential is now making a grinding noise (it was not before). The clunk is still there, but that is not on them. I am not going back because I never know if I am going to drive out with more problems than I came in with.

Called to have my car checked because another shop said it needed lots of work. They refused to…read moreschedule an appointment without me telling them what the other place recommended, even after I explained that I wanted them to do an independent assessment to check whether I actually needed the recommended changes. The woman on the phone then told me that everything that was recommended from the other place wasn't necessary... without knowing what they recommended and without looking at my car which was concerning. They also don't have a taxi service and you are not allowed to wait for you car and instead they need it for a full day which can be hard to coordinate if you don't have another ride.

I would not take my Jeep to any other garage! Honest and quality workmanship. They will not do any…read morework on your vehicle that is not needed. Scott and his team are second to none!

I have been a regular customer of Backlick Service Station for over 20 years. I have only positive…read moreexperiences. Bill is an honest, hardworking mechanic who offers the best service at the lowest prices possible. He really cares about his customers. I highly recommend this station for all your car needs. It is a family-owned business. Bill and his wife Donna work hard and care about the people. I love pretty flowers that Donna plants to make this gas station very pretty. Remember to bring cash to pay for gas in order to get the lowest gas prices in Annandale.

Honest family run business. Fair prices and quality workmanship. Maintenance and repairs are always…read moredone right the first time.

***Updating my review from nearly ten years ago (Sep. 2016)***…read more This place is off the chain GREAT. What's it worth to you to have a shop in the neighborhood that you trust, whose techs do quality work they stand behind, at a fair price? Benny, Elijah, Frank, Rubis, Steve (my Vette mechanic)... All great guys who have never failed to treat me right and get me back on the road. This has been my go-to place for many years and I have no intention of changing that. Thank you Community Car Care.

This review is only for State Annual Safety Inspection and Emissions (every 2 years)…read more Swift service! No appointments. First come; first serve. Just park in the inspection line to the right. 2 cars ahead of me parked. One in the garage. Passed with flying colors on the first go round. Hang out in the lounge. Complimentary coffee. Water too. Comfortable couch. Next time: Oil Change, as I'll be on the email list for a $20 discount. Competitively priced. PRO TIP: Get both of the Groupons for awesome savings. Keep the Groupons coming. Purchased both inspection and emissions just a few hours before walk-in. Customer Service: Superior. Called ahead to see how long of a wait. Said come after lunch, as AM filled. Easy breezy. Support this Small Business. Will return for an oil change and future inspections, emissions. I'll get a quote for tires too.

Looks like they cleaned house, and I am grateful. The manager who practically stole my tires is no…read morelonger there and the new Manager Jonathan resolved the matter in one day. Property returned.

I made an appointment for 11:00 was told my service would only take 2 hours…read more It is now 3 hours later and they still haven't even looked at my car. Also, the whole reason I had to make this appointment was they supposedly put new brakes and rotors on my jeep in late July. I've had problems with the braking system ever since. I came here after driving less than 2,000 miles just taking maybe it needing some driving in time. They are telling me somehow it is now my suspension?!? Like how is my suspension the problem with my jeep when there was nothing wrong with it when I brought it into you in for brakes and rotors?!? I would give this place a -10 if I could. It's an absolute joke. And the service team had the attitude like they just don't give a crap about you or anything else.

These people completely BUTCHERED a simple task. And I say simple because they are IN POSSESSION of…read morethe necessary tools to complete the job. I came in with 3 locks on my tires I needed removed because I had recently lost my key. They removed all three but damaged the bolt in the picture. After buying a new set of locks and trying to tighten it on, they accused me of being the one that did the damage -_- AS IF. I never thought I'd need the police present for ANYTHING in my life. After seeing the damage, the manager, grabs her mechanic and asks him to check. They grab my BRAND NEW LOCK and try to tighten it on with their HANDS BRO I can't make this up. And then they tell me, "look! It works you're wrong." Right before telling me the brand new lock is what is damaged. They communicated in SPANISH, WHICH I SPEAK, but I guess she forgot so, and said to each other, "esta sobado" meaning the bolt is damaged. If you zoom in on the pictures you can see the difference between the 3 old ones and the 1 new lug nut. The 3 old ones have SEVERE signs of struggle which they did struggle to remove them because they didn't have the proper key so they had to use their own. And the brand new lock is where the problem lies......... YEAH RIGHT I highly recommend people stay away from here, these people are unprofessional as hell. I ultimately ended up getting a refund of $75 AFTER she tried to charge me $110 to fix the bolt they ruined. All this trouble for a $35 difference that could've been avoided if she had just agreed to fix what they had ruined. ZERO integrity ZERO character.

Got me in quickly for a tire change, courteous and did a fine job. On the road again...read more

I recently came to get new tires for my car. I scheduled an appointment online for 10am. Got a call…read morefrom the manager at 7:15am saying if I could come in a bit later (was told 11am) because the tires have not arrived but they expect it later that morning. I waited nearby the shop to get lunch and pass a bit of time. The manager offers to schedule a different day but I took time off work so I needed to get it done that day. Tires finally arrive at 2pm and I'm out by 3pm as they pre-prepped my car just needing to wait for the tires. The good is that the manager and staff were quick to work on my car and get me out asap. The bad is that the online system is and my original scheduled appointment were inaccurate and delayed. I can't fully blame the store for the issues and the manager and staff were very accommodating. My suggestion would be to call the store and double check they have the tires or will get the tires by your appointment time.

my experience at tire plus auto shop in Annandale was outstanding. employees are very welcoming ,…read morefriendly , professional and knowledgeable . I was very happy and satisfied with the service that I received. now, my car is running smooth and I feel very safe driving it. I would like the following employees to be recognized by the company for their great service and work. Kenth, Tony and David. Thank you