I can't recommend The Car Doctor enough!…read more My transfer case catastrophically failed, and I was incredibly lucky that my car broke down just two minutes away from their shop. It was around 10:00 PM, so I searched Google for the nearest repair shop and found The Car Doctor. Even though they were closing, one of the employees took the time to help me drop off my car. That alone showed me they genuinely care about their customers. The next morning, my car was fully diagnosed, and they clearly explained the issue and gave me multiple repair options without any pressure. Since replacing the transfer case is a major job, I was told it would likely take a few days. To my surprise, I received a text message the very next day around 5:00 PM saying my car was ready for pickup! I honestly couldn't believe how quickly they completed such a big repair. The price was very fair, but what really stood out was the outstanding customer service, professionalism, honesty, communication, and efficiency. Everyone at the shop treated me with respect and made a stressful situation so much easier. Thank you to the entire team at The Car Doctor for taking such great care of me and getting me back on the road so quickly. You've earned a customer for life. Highly recommended!

I came to get a safety inspection and realized that I left my key behind and was driving on my…read moredigital key. Sigh. So 30m later I returned with my key. I got there Sunday morning so went to the Mexican restaurant around the corner (it wasn't bad!) and then had a couple beers at the brewery around that corner. About 2.5 hrs later, I decided to come back and just in time, my car was ready! They told me it was on them! I didn't have to pay for the safety inspection! I was floored! That was pretty cool.

Octane was recommended by a trusted family member over a year ago, and they've been consistently…read morereliable in repairing my old Hyundai Santa Fe ever since. Replaced the starter in a day and charged much less than general online estimates quoted for that make and model. Installed a replacement interior door handle and let me buy the part to save $$. It wasn't quite right, and they reinstalled it, after a long delay due to personal health issues, and didn't bill me again even though some time had gone by. It works like a charm. Don't be put off by the crowded parking lot and general appearance of the shop. They're crowded because people know they're the best! I almost hate for the secret to get out, but by all the great reviews, I think it already has! Many thanks, Octane, you all are wonderful!

Great and fast service that's well below dealership prices for the same service. Can't recommend…read morethis place enough if you're looking for service on your car

I came in because my brakes were squeaking (for 6 months), and it turns out I shouldve come in…read moreearlier---my rotors and other mechanisms were affected b/c the brake pads were GONE! As I sat humbly in the waiting room, I was able to remote work, charge my phone behind the water cooler, and the bathroom was so clean! Then came the bad news... After being quoted before servicing $550, and after paying the amount, the Service Team found another issue. As they test drove the car, they found another weird sound---turns out there was a bent screw-thingy in the emergency parking brake that needed fixing and a new part. They did this extra service and gave me the part--for FREE! I was really worried about going back to work (I had been there for 2 hours by then), and Tony and his service crew colleagues did this added servicing for the brake screw in under an hour--did I mention for free? I am glad I chose Jiffy Lube Annandale, and I suggest everyone come here and ask for Tony.

This is my go to stop to get my oil change. Team is always on point. Luis is one of the managers…read moreand is amazing (super professional and level headed). David took charge of my oil change from beginning to end. Appreciate everyone's team work every time I go and making it a great experience.

Amazing experience. My car felt like the transmission was going to explode and took it in last…read moreminute on a Saturday - so glad they were open. Turns out the last mechanic I went to didn't even install the transmission lines correctly. They were able give me a loaner car to go support a friend that day in Harrisonburg. They then didn't try to upsell me on a bunch of things and made it clear what should be immediate fixes vs what could be delayed or not done based on what I care about. Great service across the board. Will be going back for any other service needs.

I'm extremely disappointed with my recent experience here. I previously had my vehicle inspected at…read morethis shop on December 20, and it passed inspection despite the same minor damage to the rear light being present. This crack has actually been there since October 2022 and has passed Virginia safety inspections multiple times since by a myriad of safety officers at different shops. Now I'm suddenly being told that the vehicle will not pass because of this crack, and I was quoted - nearly $500 to replace it which is way more than twice what I have found this repair can cost elsewhere. When I questioned why something that has repeatedly passed inspection is suddenly being rejected, I was told they have a new safety inspector. I understand that inspectors must follow Virginia's requirements, but that explanation raises concerns about this shops consistency. Customers should be able to expect the same inspection standards regardless of which employee happens to perform the inspection. What was especially concerning to me was the apparent lack of a consistent standard operating procedure. If one inspector repeatedly approves an existing condition and another rejects it, there should at least be a clear and consistent explanation for the difference. I have no issue repairing something that legitimately does not meet Virginia's safety requirements. My issue is the combination of inconsistent inspection practices and then immediately being quoted nearly $500 for the repair. Given the history of this light passing inspection and the amount being charged to replace it, the entire experience unfortunately felt like a money grab to me. This experience has seriously damaged my confidence in this business. I would recommend that anyone receiving a rejection here ask to be shown the exact reason for the failure and get a second opinion and outside repair quote before authorizing any work.

Great reputation. Many times I checked other places and their costs against CCC, and CCC was…read morealways the best. They will help you prioritize repairs and understand people have limited funds. Note: They are always in high demand, so may have some wait but it is worth it. No BS place and people; high quality.

Called to have my car checked because another shop said it needed lots of work. They refused to…read moreschedule an appointment without me telling them what the other place recommended, even after I explained that I wanted them to do an independent assessment to check whether I actually needed the recommended changes. The woman on the phone then told me that everything that was recommended from the other place wasn't necessary... without knowing what they recommended and without looking at my car which was concerning. They also don't have a taxi service and you are not allowed to wait for you car and instead they need it for a full day which can be hard to coordinate if you don't have another ride.

I first started using Mr. Kim's Auto Service in 1972 when his father operated this facility…read more Now the son Bill Kim runs the Auto Service and does an outstanding job of providing excellent auto service repairs and maintenance. His Service prices are the most affordable I have ever come across in our County. This is the automotive Professional you want to work on your vehicle. Foy J White Jr

I have been a regular customer of Backlick Service Station for over 20 years. I have only positive…read moreexperiences. Bill is an honest, hardworking mechanic who offers the best service at the lowest prices possible. He really cares about his customers. I highly recommend this station for all your car needs. It is a family-owned business. Bill and his wife Donna work hard and care about the people. I love pretty flowers that Donna plants to make this gas station very pretty. Remember to bring cash to pay for gas in order to get the lowest gas prices in Annandale.

Very clear availability and rates…read more Very clear availability and rates love that they had so much detail in the estimates which include included photos. You're definitely feel like you're making an informed decision. Service at the counter was outstanding and the workers were really friendly.

Update. Summer 2026. State Inspection. Asked your state inspector for a reinspection. As one of…read moreyour arch rivals failed me. He refused. Per Commonwealth law, I can get it reinspected anywhere. I wanted a second opinion. He didn't oblige. However, I obtained a quote from your shop on the repair to correct the fail. Inspector was cordial. Just wished that he would have given me an inspection. I was willing to pay. Please educate the inspector, as I've read the statute. As you can tell, I was happy with the previous inspection years ago Community Car Care.

First off nice staff. They have good folks working here. To those who want a reasonable oil change,…read morethis should work for you. Have had minor electrical problems resolved here, and it was middle of road pricing. Main thing was they did solve it. Sometimes I'll buy my own parts here, and do the be work myself. This is probably best for car nuts. There are better places price wise for brake or tire work. As for the store itself quite an impressive selection. I wouldn't say the cheapest, but they are often quite competitive. The item I would recommend here is car batteries. Parking is plentiful. It's right in the heart of Annandale on 236. It should work for you.

I made an appointment for 11:00 was told my service would only take 2 hours…read more It is now 3 hours later and they still haven't even looked at my car. Also, the whole reason I had to make this appointment was they supposedly put new brakes and rotors on my jeep in late July. I've had problems with the braking system ever since. I came here after driving less than 2,000 miles just taking maybe it needing some driving in time. They are telling me somehow it is now my suspension?!? Like how is my suspension the problem with my jeep when there was nothing wrong with it when I brought it into you in for brakes and rotors?!? I would give this place a -10 if I could. It's an absolute joke. And the service team had the attitude like they just don't give a crap about you or anything else.

I took a chance on them seeing they were under new management. My work van is my life: if it's not…read morerunning, I'm not making money. I took it to them for a rather large job, and they were faster than they said it would take and had me back on the road in a day. The next time in, they took longer than expected. But, they took care of my issues and threw in my inspection and oil change at no charge. Quite simply, they are old school when it comes to making sure customers are taken care of the right way! I will only take my vehicles to them.

These people completely BUTCHERED a simple task. And I say simple because they are IN POSSESSION of…read morethe necessary tools to complete the job. I came in with 3 locks on my tires I needed removed because I had recently lost my key. They removed all three but damaged the bolt in the picture. After buying a new set of locks and trying to tighten it on, they accused me of being the one that did the damage -_- AS IF. I never thought I'd need the police present for ANYTHING in my life. After seeing the damage, the manager, grabs her mechanic and asks him to check. They grab my BRAND NEW LOCK and try to tighten it on with their HANDS BRO I can't make this up. And then they tell me, "look! It works you're wrong." Right before telling me the brand new lock is what is damaged. They communicated in SPANISH, WHICH I SPEAK, but I guess she forgot so, and said to each other, "esta sobado" meaning the bolt is damaged. If you zoom in on the pictures you can see the difference between the 3 old ones and the 1 new lug nut. The 3 old ones have SEVERE signs of struggle which they did struggle to remove them because they didn't have the proper key so they had to use their own. And the brand new lock is where the problem lies......... YEAH RIGHT I highly recommend people stay away from here, these people are unprofessional as hell. I ultimately ended up getting a refund of $75 AFTER she tried to charge me $110 to fix the bolt they ruined. All this trouble for a $35 difference that could've been avoided if she had just agreed to fix what they had ruined. ZERO integrity ZERO character.

I recently came to get new tires for my car. I scheduled an appointment online for 10am. Got a call…read morefrom the manager at 7:15am saying if I could come in a bit later (was told 11am) because the tires have not arrived but they expect it later that morning. I waited nearby the shop to get lunch and pass a bit of time. The manager offers to schedule a different day but I took time off work so I needed to get it done that day. Tires finally arrive at 2pm and I'm out by 3pm as they pre-prepped my car just needing to wait for the tires. The good is that the manager and staff were quick to work on my car and get me out asap. The bad is that the online system is and my original scheduled appointment were inaccurate and delayed. I can't fully blame the store for the issues and the manager and staff were very accommodating. My suggestion would be to call the store and double check they have the tires or will get the tires by your appointment time.

I wanted the owner or manager of this business to be aware of a very concerning experience I had…read moretoday. I came in to have a tire replaced and parked my car on the side of the building. Before leaving my vehicle, I was looking for my glasses in the center armrest compartment. When I found my glasses, I noticed there was a $20 bill and a $10 bill inside the compartment. I went into the store, paid for the tire, and handed my key to the cashier, who gave it to an employee to drive my car into the service area. About 30 minutes later, I returned and found my car parked in front of the store. After getting my key back, I got into my car and immediately noticed that the center armrest compartment had been left open. I checked the compartment right away, and the $30 that had been there before was gone. I spoke with the employees, but they both insisted that no one had taken the money. While I cannot say exactly what happened, the money disappeared while my car was in their possession, which is extremely concerning. This experience has caused me to lose trust in this business. When you leave your car for service, you expect your belongings to be respected and your vehicle to be secure. Unfortunately, I will not be returning, and I want to warn others to remove any valuables from their vehicles before leaving them here. If the owner or manager reads this, I hope you will investigate this incident and review your employees' conduct. Trust is essential in this type of business, and I hope you take this matter seriously.