My car had an exhaust issue they got me in quickly and fixed it the same day…read more Definitely recommend

Don't recommend their communication is horrible. They let your car just sit until you call multiple…read moretimes to check to see what's been done. Brought my car in for inspection on a thursday morning when they opened I called on monday just for them to say I'm next up. How long should an inspection take ??? Just to find out they can't work on my car don't go here you'll be disappointed.

I was on a long triad trip going South, when all of a sudden my civic suddenly started losing oil…read morepressure. I pulled into Ed Martin and gave them my story at service department. They immediately started troubleshooting my car, found the issue, repaired, and I was on the road in 2 hours. I can't thank them enough! Price was reasonable too, can't be mad at it! Thank you guys and gals! You allowed me to make it home with family before the fireworks!

If it hadn't been for a particular in-person visit, my review for Ed Martin Honda would likely be a…read more2-star experience. My car had an unexpected death about three weeks ago. As a wheelchair using driver, it's not particularly quick or easy to identify an appropriate vehicle that will meet my needs. I don't drive a van. I typically have driven a 2-door automatic, however, it has to have enough room between the driver's seat and the door frame that I can put my wheelchair, when folded, in the backseat. When I was younger, these were easy to find. These days? Not so much. I first called Ed Martin Honda as I was curious about a used Honda Civic. I'd had a Civic before, but cars change over the years and I wanted to make sure. I was transferred multiple times trying to find basic answers about the vehicle. At one point, I simply asked if they could measure the space I needed to know about as I'd been able to determine how much room I needed. It was really basic customer service, and they just wouldn't do it. Majorly dropped ball. Somewhat on the flip side, I did an in-person visit and the sales rep definitely went out of the way to let me try a couple of the vehicles. I was definitely impressed, and there was a definite effort to try to think of vehicles that would actually work. That was good customer service, though we didn't actually find a vehicle. For the record, I ended up buying a Honda. If that original associate had been more helpful who knows what could have happened? I learned that both the Civic and the Accord would work (coupe versions, so slightly older). I ended up with an Accord that I'm anxiously waiting for it to arrive. This was a solid mid-range experience, though somewhat disappointing given I've generally heard great things about Martin's customer service. Phone call? Disappointing. In-person? Much better. Overall, I'd still probably return for future needs.

My daughter had previously went to Vega and was very happy with her experience there so when…read moresomething started grinding on my way home from Greenwood yesterday, I called them this morning and was able to take it right in. Turns out I needed not only my brakes but rotors replaced as well. Consequence for always having music turned up when driving so I never heard the warning "squeaks". That was at 9:30 this morning and by 2:30pm I was able to go pick it up. I travel a lot for work and was worried I would be without a vehicle for longer than I could afford to be. So I was extremely relieved when I was told I would have it back the same day. The service here is wonderful and I feel like I got a fair price for the work I needed done. I will be returning for any future work I need and would encourage others to go there as well.

Very accommodating. Fair prices. Extremely kind and helpful. I would definitely recommend.read more

You'll need to book ahead because they are always busy…read more They've been able to fix things far cheaper than other shops, and sometimes are the only ones with the resources. We've used them for an engine replacement, door track repairs, idler pulley and stud replacement, and lots of routine work.

I've taken my car to Bandy's for over five years. They have always been very professional and have…read morehelped me get the best price for any of my car issues. They explain everything to me , so I understand. I would recommend them to anyone looking for auto professionals, quality work. Honest people to help with the anxiety of dreaded car repairs. Thanks Bandy's!

Finding a mechanic who truly understands the complexities of a modern BMW can be a headache, but…read more**Rick's Auto Center** knocked it out of the park. I brought my **2021 BMW X7** in because the AC was struggling to keep the cabin cool--definitely not what you want in a luxury SUV. The team at Rick's was professional from the jump. They didn't just throw parts at the problem; they performed a precise diagnostic, identified the cooling issue, and had it blowing ice-cold again in no time. ### Why I Recommend Them: * **Expertise:** They clearly know their way around high-end German engineering. * **Transparency:** They explained the issue clearly and gave me a fair estimate before starting the work. * **Efficiency:** The turnaround time was impressive, especially considering the complexity of the X7's multi-zone climate system. If you're looking for a shop that offers dealership-level quality without the dealership-level runaround, Rick's is the place to go. My X7 feels (and cools) like new again!

They've always been good about getting us in and getting our vehicles fixed, and, unlike other…read moreplaces we've used, actually fixed the problem.

The best Tech and customer service at a car repair shop ever!!! Don't let all the cars outside fool…read moreyou, most are waiting to be picked up. I went at the right time and got in and out in 30 minutes with awesome work done to my SUV, and at a fair price. I hope I don't need to come back soon but I will be back if I need anything because you guys are great!

This used to be the only place I would take my car. I was loyal for years. Unfortunately, they are…read moretoo busy and understaffed. They lost their good communication skills and friendliness. They also completely misdiagnosed my car so I took it to another shop. My suggestion is to pass as the quality of work is just not there like it used to be.

No responsee, I was hoping for a price. The company responded to my inuory, then I asked for an…read moreestimate. Then, no response.

I'm usually not the type to leave bad reviews but this is a scam! I was ready and excited to book…read morewith this company again since my first experience went well but this time I felt like I got scammed. After paying a $75 dollar deposit for an inspection my appointment was cancelled twice! Once because they were short staffed (appt 06/13), and the second time due to rain (06/17). I had to text them to remind them of the second appt and then they cancelled on me 2 hours before it was scheduled . I tried to call the shop many times but no one ever answered. I went through the customer portal and asked for my deposit back, to speak to a manger or to be accommodated in anyway and they refused me. I even tried to see if I made a 3rd appointment if they would inspect and service the car in the same day due to me having to wait on them for dayss! They told me no. They told me I will not get my deposit back and it will go towards a new appointment. They told me the deposit can't be refunded because "they reserve a technician's time and scheduling availability", even though no techs have been available to me!! They said both of the appointments they cancelled was for reasons out of their control and that they would escalate this with management and make me a "priority" to schedule me an appointment asap. Then turned around and said they aren't sure when they can service me and that I need to make my own new appointment for THE 3RD TIME!! When no one from the company/ management reached out to me for a follow up, I on their site to see what time has available and it showed no availability till 07/06. I reached out again asking how true this was and if this got escalated to a manager... no response. This is ridiculous. I am disappointed and I feel scammed. I will never work with this company again!

My Prius had the message, "check hybrid system" so I immediately went to Professional Automotive…read moreand asked Brandon. He came out to the car and told me the possible things that could be wrong and how much it would cost, and advised me what to do with my Prius. He also said to go to Toyota and ask them. When I went to Toyota, they wanted $200 to run diagnostics! I cannot say enough good things about Professional Automotive! they are honest and always helpful.

Terrible service and customer service, they couldn't help with anything, not going back again.read more