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    Retractions Retractable Screen System

    3.0 (2 reviews)
    Closed • 9:00 am - 5:00 pm

    Services - Retractions Retractable Screen System

    Window treatment installation or replacement

    Motorize existing window treatment

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    Marshalls - 11/25/23

    Marshalls

    (76 reviews)

    $$

    I've always shopped here, never had a problem here before, I bought a pair of shoes that I couldn't…read morehandle walking in, went to return them, they said they were non returnable because the soles of the shoes where dirty.(They just had a little bit of mark on them). I asked to speak with a manager just to make the return because I'm not keeping shoes I can't use. The manager already had attitude when he walked up, told me they won't return them for the same reason, I asked if I brought them back cleaned would they accept them to which he just said he wouldn't but maybe another Marshall's would, I said it was less than 30 days ago that I bought them though I haven't even used them, he gets more attitude and disrespect in his tone telling me they aren't able to resell them. Which they can and also quite frankly isn't my problem anyways. I told him half the shoes that get returned are unsellable though, to which he asked if I wanted to walk over and show him which specific shoes are unsellable. Which is actually extremely crazy and I told him no I don't need to go pick out the individual shoes that I think are unsellable. Creating a completely unnecessary hostile environment for no reason. I walked out because who even talks to people like that over a return. I'm not upset about the return. That's not the issue it's the lack of respect. What kind of manager actually acts this unhinged. Customer service skills are completely lacking here. As someone who's worked retail and management previously. This is extremely unprofessional. This location needs better communication and management skills. I don't know the managers name but he clearly needs to be replaced if he can't do his job correctly or without berating customer. Unreal.

    Went looking for a few items for my husband for Father's Day. I was able to get most of what I…read moreneeded for him there. I like these stores that have a little bit of everything. This location is maintained pretty well. Staff is friendly enough as well. If you see something there that you like, grab it because it probably won't be there when you go back. Parking is plentiful in a large shared lot.

    HomeGoods - Fake florals, stationary

    HomeGoods

    (111 reviews)

    $$

    The store is fully packed for Christmas! Every person working there was very nice. The store was…read morepacked! We went in for one thing, hangers and walked out with $333.00 worth of merchandise. You know the cute green and red paper you wrap your gifts in the boxes with ? Well this store has all sorts of Christmas paper with designs like you'd get if you used those scissors on them with the different cuts. They have Christmas trees on some and on others Santa Claus . We couldn't decide so we got them all. They had a case of old Disney characters and marked them down to $39.99. I did not get any because my daughter was with me and I wanted one for her. I think what I like most about HomeGoods is they give you many, many different choices of items to buy. We bought a bunch of games for our family to play on Christmas Day. Then they had a Christmas scavenger hunt which I bought for my Sunday School kids to have a Christmas party with. They have kitchenware, glassware, pet supplies and gifts, furniture, food, gift baskets, clothes, beddings and they are all marked down. They also have hangers and hampers, plants, games, silverware, this store has it all. One stop shopping. We finally said that we came in for one item and we needed to leave. Lily checked us out. She was so fast! She smiled and welcomed us. Asked if we wanted a charge card and then started ringing us up and talking to us about pleasantries the whole time. We felt welcomed and she is a multitasker! She'd make a great manager. Go here because it is one stop shopping! Merry Christmas!

    In my opinion this specific location truly has the nicest layout and selection of different items…read morethan all the other Home Goods locations in the San Fernando Valley. The store is clean and very well organized. The staff are super friendly and helpful. I love driving the extra distance just for the better experience. As for the value - it all depends on the item and the price point.

    Tj Maxx

    Tj Maxx

    (106 reviews)

    $$

    This was a low customer service experience. I returned a $28 top within hours of purchase after…read moretrying it at home because the dressing rooms were closed. Instead of verifying a same-day receipt, the associate (Fariba) and her manager defaulted to suspicion rather than verification. A receipt from a purchase made just hours earlier should have been the primary reference point. They relied on an internal process failure involving a missing "red tag" that was not on the item when sold and attempted to shift that burden onto the customer. That is a store issue, not a customer issue. There was no acknowledgment that closed fitting rooms directly affect return rates, and no adjustment in how the situation was handled. They did not account for context or apply basic flexibility in resolving the return. The interaction became repetitive and defensive rather than solution-focused. The lack of listening, judgment, and basic problem-solving made a simple return unnecessarily difficult. They should be embarrassed that this is their level of customer service over a $28 shirt. Fariba continued talking throughout the interaction, repeatedly trying to prove her point without resolving the issue. I ultimately had to ask her to stop talking so much and focus on the return, rather than continuing the back-and-forth. NO CUSTOMER SHOULD EVER HAVE THIS EXPERIENCE.

    HALLOWEEN IS HEREEEE! Tis the season to drop into Tj every weekend. I am SO excited to share my…read morerecent gems- no because I got a PINK PUMPKIN Bogg Bag, a vegan leopard Guess bag, and a black cat moon home decor piece that, you guessed it, is going to be up all year long. I'm still on a high from these purchases. YEEEEE

    Retractions Retractable Screen System - blinds - Updated October 2026

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