Dr. Carlson is treating my grandfather for macular degeneration condition. The care he has given my…read morePapa is the best. He made time to explain each new step. My papa has felt that the approach he has given to him on his condition has given him a new lease on life. He feels most grateful for the care Dr. Carlson has given him. What a gift he has given my grandpa. Our family will always be grateful! Love, The Rezendes family

Dr.Carlson is hands down the best he made my experience very calm professional and quick highly…read morerecommend to anyone!

Thank you, Hilda, for straightening out my contact issue!!!!…read more Saved me an hour drive. You are the BEST!

Background: Earlier this year, on your referral, I was seen…read moreat Azul Vision for chronic, severe tearing that impairs my vision roughly 25-50% of the time. The first step taken was a tear duct probing procedure, performed by the surgeon there. It did not resolve the tearing. At the follow-up visit, that same doctor, Dr. Duane Logan, noted -- in front of his assistant -- that the tear ducts were open and functioning, but that the outer edge of my lower eyelid had dropped, which is what's preventing tears from draining properly. He recommended a DCR (with tubes) along with eyelid tightening and fat prolapse removal to address this. When I went to schedule the procedure, Azul Vision's scheduling staff classified it as cosmetic and quoted me a $5,000 out-of-pocket cost. I disputed this, since the eyelid dropping is a functional issue directly causing my vision impairment, not a cosmetic concern. I also called my insurance, SCAN, directly; their representative confirmed that coverage depends on how thoroughly the treating doctor documents the medical necessity in the authorization -- not on the classification alone. After I escalated this in writing to the local office and then to Azul Vision's corporate office, I was given an earlier consult, which took place today, September 22, with Dr. Michael Warner at the Pomona office. Today's appointment: Dr. Warner stated that the condition is cosmetic, and described the tear duct procedure Dr. Logan performed as "merely a test," despite Dr. Logan's own documented finding that my eyelid had dropped. No procedure was scheduled. His only recommendation was eye drops, with a follow-up in seven weeks -- leaving the underlying issue unaddressed. I also want to note, respectfully, that the manner of the visit was difficult. Dr. Warner was dismissive of my concerns and did not engage with the medical reasoning I raised. My husband was present for the appointment and observed the same thing; he has said he would not want me to return to this doctor based on how the visit went. What I'm asking: Given that I now have two conflicting assessments from within the same practice (Dr. Logan's findings versus Dr. Warner's "cosmetic" classification and dismissal of the prior procedure), and given the manner of today's visit, I don't have confidence continuing with Azul Vision for this issue. I would like your help identifying another oculoplastic specialist -- ideally one who can give an independent, unbiased evaluation of the eyelid drop, the fat prolapse, and whether a DCR with eyelid repair is medically necessary. My vision continues to be significantly affected day to day, and I'd like to get this resolved with a provider I can trust to evaluate it fairly. Please let me know how you'd like to proceed, or if you need anything further from me. Thank you, Robert Luna

Unfortunately, Loma Lind does not offer a class prior to cataract surgery as I would have never…read moreagreed to cataract surgery for both eyes one month apart. While Loma Linda may be good for some things, get your cataract surgery elsewhere, maybe Kaiser. I have developed a fluid that is very debilitating at times. I pray I wasn't a study as I have NEVER agreed to be. This surgery performed at LL was one of my life's greatest medical regrets and I don't have many, thank God. Do your research please. It's your eyesight.

We have had nothing but great experiences at Loma Linda Eye Institute. After interviewing 2 other…read moresurgeons Dr. Frank Hwang did my cataract surgery and also gave me great advice about the upgraded lens that I did not need. It in fact could have harmed my vision. I have also used the opticians there and had good results. It is so important to get that prescription right the first time. I had a bad prescription in Arizona once and the result was hundreds of dollars of bad useless lenses. Stay away from Doctors not part of a hospital system is my advice.

I have been to this location previously a number of times when it was Inland Eye Institute. I have…read morealways had great experiences but thought I would share a current example. I recently ended up with some foreign material in my eye. I immediately flushed it with saline and called it a day... or so I thought. After two days of continued irritation I was concerned enough to call and inquire about an appointment before the long Thanksgiving weekend, and was fortunate to get one same day. I must confess that I was a little apprehensive as I had never heard of the available doctor, but I was experiencing enough discomfort to give it a shot. Enter Dr. Marina Awadalla, O.D. I could not have had a more positive experience! Dr. Awadalla is congenial, knowledgeable, extremely kind, and very thorough. I am thankful (pun intended!) on this Thanksgiving Eve that I was fortunate enough to receive care from such a consummate professional. I would be remiss if I did not mention Jackie, a simply amazing assistant with the requisite personality and all of the professional qualities of anyone dedicated to medical care. And finally, Ashlynn (Sp?) does a great job assisting patients in the intake process. Bottom line: GREAT experience!!

We have been here two hours. It is very busy and everything takes a long time. Need to run things…read morein a more efficient and timely manner

I love this group as it is the only place I could find frameless light weight glasses. I have…read moregotten several pairs as well as several pairs of reading glasses. Today I took my favorite reading glasses in to see if they could repair the nose piece or reproduce the exact prescription. I was greeted by friendly people at the front desk who looked at my glasses and with a smile said we can fix this in a flash. They did and bonus, didn't charge me because I was a returning customer. I was willing to pay whatever and I am so appreciative that my favorite glasses are as good as new.

Rude staff Come here if you want to get discriminated…read moreagainst and yelled at by staff

Sorry. Just have to be honest…read more These guys keep getting my prescription and glasses wrong. Ive had to come back multiple times. It's been over a month and still no glasses. I've been wearing glasses my entire life. This place is easily the worst as far as service and overall competence. If there is a rating of over one star, you can bet it was paid for; a family member or close friend. Again . . . just being honest.

I had a wonderful experience at Ledesma Optometry from start to finish…read more Scheduling my appointment was easy, and the staff I spoke with on the phone were friendly, helpful, and professional. When I arrived, parking was convenient right in front of the office. The front desk team was welcoming, informative, and made check-in simple. The office itself is modern, clean, and comfortable. I especially appreciated that I was seen right on time without a long wait. Dr. Ledesma was exceptional. He has a very calm, reassuring presence that immediately put me at ease. He took the time to listen carefully to my concerns and questions, and I never felt rushed. What stood out most was how attentively he listened and then explained everything in a way that reflected what I had shared with him. He was both thorough and efficient, which is a rare combination. The exam room and equipment were clean and well maintained, and the entire visit felt organized and professional. Dr. Ledesma is clearly passionate about what he does, and his genuine care for his patients shows. I left feeling informed, heard, and confident about my eye health. I highly recommend Ledesma Optometry and will definitely be returning for future eye care.

Been going there for years. The owner has changed and I still travel from out of town for my exams.read more

Doctor Du was very patient and explained everything in a way I could understand. Her staff was very…read morefriendly and helpful. The variety and selection were excellent. They had all price points and styles to suit your needs. I will definitely be back for checkups.

Wait times are insane be prepared to clear your schedule 3-4 hour waiting times. Each step takes…read more30-45 minutes although doctor may be good I'm disappointed in the lack of consideration for patient time.

The staff were courteous, friendly, very coordinated, with spot on directions and a very…read moreprofessional attitude. The equipment was hi-tech and the office clean and organized. Overall, a very good experience. Would definitely recommend.

Ben coming here with my kids love the customer service love coming here. Everyone's very nice and…read morefriendly. The quick quality is excellent and they always take care of my kids when it comes to their glasses. Highly recommend recommended.