I went in and they took a million pictures of my eyes and I waited to see a Doctor in this room for…read morelike 25 minutes. He walked in and did a 50 yard dash. He Sid there was nothing wrong with my golden flashes and stayed 5 minutes and left. I think he could've had a better bedside manner and spent time explaining why I was having flashes. The employees were all very nice but I felt like I was in an eye factory. I guess I'm spoiled because I receive such excellent care at Wake Med and my doctor spends a great deal of time with me.

SUPER EFFICIENT My…read morevisit to NC Retina Associates was THE MOST organized and professional medical appointment of my life! Everything ran smoothly and every staff person with whom I interacted was personable and informative. I was able to have a laser procedure the same day; without having to make a separate appointment months out as is usually the case with other providers. I HIGHLY recommend this practice and especially Dr. Thordsen. Para mis amigos latinos, el médico habla español!

Dr. Chung is an amazing doctor, I have been going here for many years now. Unfortunately I will…read morehave to say that the staff hasn't been the most helpful or supportive, especially in the most recent years, but I hate to give this office a bad review because the doctors have been great once you get to actually see them . I'm sure the staff is overwhelmed with all the things. But nothing a little give and take of Jesus grace can't fix.

The new private investment version of RaleighOp appears more interested in profits than people…read more The check-in was quite stressful with the associate insisting that I pay the copay even though my insurance and my account credit would cover it. I had to speak to the head check-in associate to get it resolved. Then I had to read, print my name, sign, and date 8 or 9 forms which I understand I will have to do each year. Then the associates who prepared me for the doctor did not seem to be as qualified as the previous ones. I did see the doctor but only an hour late. Fortunately, the doctors are still outstanding. The associate who stayed past 5 o'clock to help me at checkout and schedule my next appointment was a bright spot. She called me back the next day with the appointment information. Even the information sheet that I was given on how to access my account on the new system was bogus. And the software for submitting a review does not work. Previously RaleighOp was a 5 star plus.

Providing excellent eye care to a family member. Spacious outer area lobby - adequate seating in…read morethe clinic area. Very detailed assessment of the eyes - using various equipment to see the eyes and the entire orbit. Pleasant & professional team members. There are different rooms with different machines to assess the eyes and a smaller waiting area to wait for med to work for dilation of the eyes and waiting for the Dr. The Dr is always considerate caring and professional.

The Durant Rd office seems very disorganized. I waited 45 minutes and would still be waiting had I…read morenot gone to the desk and asked about how much longer was the wait. They still were uncertain as to when I would go back. They offered to make me another appointment that was said to be in 3 months. I left the office without waiting any longer. I don't know about their medical ability but, won't go back.

My daughter was refused care by Dr. Denny because she had Covid recently. According to health…read moredepartment guidelines she had been cleared, no symptoms, and over 14 days since she was diagnosed. She has a history of detached retina and was experiencing floaters. She was treated for a detached retina about 5 years ago. However, Dr. Denny advised that he reviewed her chart and due to her history and age he didn't think it was necessary for him to see her due to the "Covid risk" to other patients. He was sure that her floaters should go away after a few days..... The last time she had floaters for 1 day it was a detached retina, BUT ACCORDING TO HER CHART SHE WAS FINE. It is disappointing that Covid has made providers afraid to take care of people. I wonder how Dr. Denny would feel if this was his daughter? I pray he is right and she is fine! I would NOT go to this practice. The 1 star rating is for the pleasant receptionist.

I had to have some laser work done on my right eye a few years ago and went somewhere else. This…read moretime when I was seeing floaters and flashes of light my eye doctor sent me to NC Retina to see Dr. Denny. Was a wonderful experience. All of the staff was super helpful, the location was nice and Dr. Denny couldn't have been better. Explained everything and made it as comfortable as possible. I hope I won't need to have this done again but if I have anything eye related come up I will go back there for sure!

I was due for an eye exam and this office is conveniently located close to my house. Getting an…read moreappointment as a new patient was pretty easy and I was able to head in around two weeks after calling. The waiting room is spacious and I didn't have to wait long at all to be called in for my appointment. Dr Joyner's assistant was friendly and got the check-in process going. Dr Joyner himself was friendly and did a thorough eye exam. Overall I have no complaints and would head back in in the future!

From the owner: Specializing in: - Physicians & Surgeons, Ophthalmology…read more- Physicians & Surgeons