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    Retek Auto Sales

    3.3 (8 reviews)

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    1 year ago

    I've bought 2 vehicles from this place and they were both a good deal and smooth transactions .

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    Griffon Auto Sales

    Griffon Auto Sales

    5.0
    (3 reviews)

    We bought a 97' Civic from Griffon Auto Sales in Lakemoor. The owner, Ray, is friendly and…read morecommunicative, and talked us through a number of options in our price range. We are so happy with the car we ended up with, and also with the helpfulness of the owner and mechanic. Plenty of options under 10,000, and they work with you to find a car that fits your needs.

    I had the pleasure to find this business on the way home when leaving, disappointed yet again, from…read moreanother car dealer. I decided to stop by and look at the cars they had for sale, but I had a really tight budget, so hard to work around. Ray, the owner, walked me through a couple of the options they had remotely close to my price range, and one of them was a new acquisition that they had just got in. Ray was honest with me and told me he would not sell me that car before he made sure it was completely safe. He went above and beyond to fix everything that car needed fixed in the least amount of time possible, and even more, and he showed me all the receipts for everything. I cannot say how much I appreciate everything he has done for me. I just got into the country, I work as an intern at a local business, and I really needed a safe car to get around. He gave me an amazing deal and the opportunity to work with my payments, because he understood my situation, and took a huge leap of faith with me. I can't recommend this business enough. Rather you need your car detailed, or you need a new car, make sure you come by his store.

    Toyota of Fox Lake

    Toyota of Fox Lake

    2.3
    (74 reviews)

    No oil change should have me waiting over 2 hours. I had a 10am appoint. I could maybe maybe see…read moreit if i was awalk in. Needs to step it up. I'm noticing a difference since the recent management change. 2 hours 20 min so far and still waiting. UPDATE: 1/12/2026 Updated from 2 to 3 stars. Upon further review, this was a shared issue. I had been recently getting spam calls from collectors. I made an appointment on the Toyota app and then later got a call to confirm. I thought it was another spam call and didn't know it was Toyota service calling to confirm. So I blocked the number (now it is unblocked FYI). But that action caused me to miss the text and a call that the service tech made while I was waiting. So blocking the number thinking it was a spam call was me causing part of this issue. The service department used to come up to me in the waiting room or call my name. Since that didn't happen, I think part of this was on them. So we both contributed to this. Given that, I bumped the star up from 2 to 3. Also kudos to the representative who called me to check up on this. They really do care about this issue. They are using the Kaizen method to improve and wanted to touch base to get that information. Looks like the service ticket was closed about an hour after I checked in. I waited 2.5 hours because of the blocked number and also because nobody came to get me. Water under the bridge. I went from Jeep to Toyota for the quality. So I need a good partner to keep my car alive. That means the service department. Thanks for checking up on me and I'm sorry that I caused part of it.

    This place is a joke. Ever since the new owners took over it's been terrible. I've been doing…read morebusiness with this dealership since 2011. Never had any issues. I've bought and sold multiple vehicles from this dealer. Back in January I brought my car in for an oil change which took over an hour and a half. When I went to say something the service manager gave me my keys and said I'll take care of the bill. I thought it was a nice gesture until I drove my car at night and noticed my headlights were pointed towards the ground and I could barely see ahead of me. When I finally got around to readjusting my headlights I noticed the passenger headlamp assembly completely broken. All mounts were broken. I hand wash my car all the time in the summer so I know for a fact that was never broken. When hand washing my car in the spring I noticed hundreds of stress cracks in my paint, on my bumper, just below the passenger headlight. Toyota hit something with my car and tried to hide it. They even adjusted my driver side headlight to match the broken passenger headlight. This dealership is the only place I take my car so I know they did it. When I called the general manager and asked if there were cameras in the service area he said he would check and call me back. Of course he never called me back. It's crazy to think they would risk losing a customer over a $300 headlamp. Do not do business with this very unprofessional company. My parents also just bought a brand new RAV 4 and they added something that my parents never agreed to. They were able to get a hold of the owner and a check was cut to make it right but because of their shenanigans they lost another customer. It's business decisions like this that make car buying so miserable. Stay away from this dealership. Nothing but sc artists.

    Ray Chevrolet

    Ray Chevrolet

    2.9
    (181 reviews)

    Amazing, seamless, painless and fabulous first experience at Ray Chevrolet!…read more Stopped in on a whim Friday evening just to get a feel for what is out there. Drove home a few hours later as a proud and happy new owner of a VW Tiguan! (Which ironically was the car I wanted in the back of my mind and they just happened to have one! Fate?) I can't express enough how great everyone was and how perfectly everything unfolded. Major kudos to Pete Becker for his assistance. Definitely not your usual expectation of a "sales guy". Personable, funny, down to earth and honestly, was the deciding factor in me making the purchase. He didn't make me feel pressured and made sure I was truly happy with everything before sealing the deal. He was also super kind to my daughter that was with and made her feel like she was included in the experience. Pete is great at what he does and I personally and highly recommend him if you're looking to buy your next vehicle. Again, great experience every step of the way! Thank you Ray Chevrolet for having what I wanted and having such amazing, caring employees! 5 star service, hands down! Edit to update: don't be lied to like I was regarding a hard credit pull. I paid in full, no loan requested and was told they would not do a hard pull on my (perfect) credit. 30 days later, the letters come in the mail they DID do a hard pull. Ridiculous.

    Bull crap! I was such a loyal customer for 20 years . We bought 4 cars from Ray…read moreNever thought they would sell us a junk!! Never again will we go there!! If your 60 or over go somewhere else these people only care about making the money! All the stories ever told about the used cars sells men are true! Especially at Ray Chevrolet!!

    Retek Auto Sales - car_dealers - Updated July 2026

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