My husband and I hired Erik and Randall to sell our Cambridge condo. We dealt mostly with Erik. They start out pretty well because Raveis supplies them with the basic prototypes for the websites, pamphlets, etc., so at least those look good. However, after going on and on in their presentation about how they use professional photographers, they showed up with a digital camera and that was about it for that. They also used a lockbox when we specified in our contract with them that we did not want one (they put it up before one of their many long vacations and then never removed it). After about three weeks on the market, they stopped proactively giving me updates on showings and Open Houses. I had to call and call and email and call multiple times, in order to get information about any showings and OHs. Over and over, I had to tell them I expected to be updated on how things were going, at least once a week. Also, during the 4 months we were listed, they took no less than 4 vacations -- 2 of them longer than a week each! During which time, I received little to no information. Not only did he not acknowledge or address any criticisms about what I expected from their performance, he would get snippy and petty about it and lecture me on how great a team he was in, how many homes they've sold, and how I should appreciate all that they were doing. When we finally got an interested buyer, he let the negotiations go on for 3 mos, letting the buyer take up to 2 weeks to respond to our offers (and again not updating us on what was going on unless we asked about it), while at the same time, harassing me and my husband - even over Christmas Day and on weekends -- to give our responses in less than 24 hours to the buyer. Basically, he would tell us that everything the buyer asked for was reasonable while everything we asked for was unreasonable -- even if it was just asking for 24 hrs to respond. Erik was definitely more interested in just closing the deal than in protecting my interests. I had made it clear that I did not care to sell low and that I would rather rent than do that. This did not matter to him. When I pointed these things out, I would get long-winded emails and long-winded, whining, "doomsday" messages on both mine and my husband's cell, about how I "had to sell now or I wouldn't be getting anywhere near my price in the future" etc. When I called him out on how poor this behavior was in an selling agent, he then stopped all communication with me right as we were entering the inspection/p&s phase. I had to get my lawyer involved with every step of the p&s process, just to be kept informed about what was going on. The sale fell through, by the way, in part due to Erik's lack of communication. Obviously, I do NOT recommend using this team for your home sale. They are not good at negotiations, they are not proactive about keeping the client informed, they have no sense of how to provide good customer service, and they are looking to push you to sell low and fast so they can make their commission and be done with the sale in the least time possible, regardless of what you told them you want to do. read more

My previous review was for their services as buyer's agents. Now - I can tell you about them as seller's. We had to sell our home (which we bought in 2008) and naturally called them. They were great, just as before. First off - during consultation, they came with a personalized report on the process to sell, and market information for the area. They worked with us to ease the stress of selling and gave us great inexpensive tips to sell quickly... long story short: After the first open house weekend we had 3 offers, all above asking. Randal helped us sort through the process and was always available to answer questions or just to calm me down during stressful times...Can't thank them or recommend them enough! read more

I have worked with Randall and Erik for years now as both a broker and customer. They are the most honest and hardworking brokers i know. JP has a lot of brokers but few who are as honest as these guys. Need too much for yiour place in this market? They will tell you! Renting will do better? They will refer you to the best JP Rental business as they only do sales. They have integrity and are so darn cute...integrity, however lasts for ever!!! read more

We worked with Andrew Miller Korda, who was exceptional in every way. As a first time home-buyer, I was able to trust Andrew completely for everything from negotiating our offer to helping us find financing, working with the sellers on inspection-related items and overall making sure everything went as smoothly as we could have hoped for. He was very professional, but also provided a friendly warmth that is so important to these relationships. We highly recommend Andrew to anyone! read more

I worked with Randal & Erik in December 2008, and again in 2011. Both experiences were beyond great. They assisted me through the entire purchase process in 2008, and were very responsive to my requests (and as a first time homebuyer, there were many requests from me). The entire transaction went so smooth, and they made an otherwise stressful situation very easy to deal with. In 2011, I considered selling my condo in JP, and asked Randal and Erik for a market valuation. Their honest and fact based approach to valuing my home helped me with my decision making process. They presented me with all the information I needed to make my decision easy. There was ZERO pressure from them to obtain the listing. The local knowledge of the JP neighborhoods and professional approach to doing business are their greatest assets, and they use them well. As indicated by my 5 start rating, I would recommend the RE Team to anyone looking to sell or buy a home. read more

Erik helped me and my husband purchase our first condo in Brookline. During our initial meeting, Erik was clear and informative. As we began to look at units, he consistently provided us with facts about the state of the market, gave us advice when we needed it, and always made us feel empowered about the process. When we eventually found our condo, Erik moved quickly and helped us to close ahead of schedule. I recall we even made him late for a personal event because we decided to put in a rush offer :) He was available when we needed him, even helping me get into the unit to take measurements before it was ours. On a more personal note, you can tell that Erik loves his neighborhood. He is clearly genuine and a very pleasant person to work with. While we never worked with Randal, there was an instance when Erik was potentially going to have a scheduling conflict for one of our meetings, and it was comforting to think that Erik's shoes would be filled by someone whom he trusted so deeply. (Erik, by the way, made the meeting.) Thank you, Erik, for helping us get our beautiful home! read more

As a first time seller with a busy schedule, I was not looking forward to the selling process. Erik and Randal could not have made the process any easier. They came to our first meeting with a marketing strategy for my condo. It was clear in talking with them that they know the neighborhood and what's happening with the real estate market and had a plan on how to sell my place. My initial nerves about the selling process were immediately cured! Their tremendous level of service continued as my questions were always answered promptly and they scheduled meetings, key pickups, paper signing, etc around my scheduling needs. Randal was great at keeping me aware of deadlines and paperwork that needed my attention in a courteous manner. Professional, knowledgeable, detail oriented and friendly--Erik and Randal are a great team! read more

My wife and I worked with Randal to buy a condo in JP, our first home. Randal is extremely knowledgeable about the neighborhood (street by street). He also knows and, it seems, has a good reputation with other brokers in the JP area. When we said that we also wanted to look in Dorchester, he was happy to help us tramp all over there as well (and in some miserable weather!). As first-time homebuyers, we were lucky to have someone like him to help us. He came with us to open houses, contacted people he knew whose homes were not yet on the market and basically did a bunch of things that are probably above and beyond the call of duty. The market was a little tricky when we were looking Winter/Spring 2013. Places were going quick but Randal never bullied or pressured us. He was friendly and accommodating and accessible and generally a breeze to deal with. My wife and I have weird schedules and he was always flexible and patient. We have been very pleased with the home in which we ended up. Not sure why Yelp is filtering all their positive reviews. I am an actual former client without anything except a professional relationship with Randal and Erik. I'd work with them again. I hope they get the credit they deserve. read more

Erik was recommended to us by a friend. We worked with him as we started the search for our first home. Although this is a very stressful initiative, Erik was outstanding in many ways. He explained everything we needed to know very clearly which made the process less overwhelming. As we were entering negotiations, Erik handled the situation exceptionally well. Both sides' lawyers were not on top of anything and Erik helped us track dates for P&S extension and all the paperwork needed. It took us nearly 2 months to close, during which time Erik was always letting us know when and what to do, keeping us informed as the discussions were going on between parties. He consistently contacted the seller's agent to move things forward and directed us with our discussions with the Mortgage company. We highly recommend Erik for any real estate transaction you have to do. We will definitely work with him again. read more

Erik and Randal were my selling agents. I totally agree with the other review that said they are the hardest working agents and honest. I talked to another real estate agent in the area and even he said Erik and Randall were the best and that I was in good hands. They are professional, always courteous, thorough, very responsive on the phone and via email. Also, they know JP like the back of their hands. They live in the neighborhood and know the market inside out. I would not hesitate to recommend them to others. read more

I recently sold my house with Randall and Erik and I could not have been happier with the service provided. I chose them because they are low key and I did not want an agent who would be too controlling. They had just the mix of keeping things moving and hands off to let me do my thing so that I did not freak out about the whole process. I needed to get my house sold so that I could move across country. The house sold with only 1 open house and for over the asking price as well as at the very top of the range that any of the agents I interviewed suggested. They kept me informed along the way and took care of so many details for me! They even delivered documents to the lawyer and moved furniture pieces to the basement. read more

Erik & Randal had been referred to us by a neighbor and a close friend. I can't tell you what an excellent experience my husband and I had with them. We highly recommend them both! They were both our selling and buying agents in a very difficult/slow and fickle market in Jamaica Plain. We dealt primarily with Erik, who always responded to our e-mails and calls promptly, and was on top of the sale of our condo and the purchase of our new one for each step. Yes, Erik showed up with a digital camera and took excellent pictures of our place. In particular, the purchase of our new condo ended up being very difficult and Erik was there to help us deal with a last minute snafu (from the buyer's of our condo). Even though I know they were both very busy, I never felt neglected or just another sale to them. They are both extremely professional/knowledgeable and never pressure you, which is so nice in a very competitive real estate market. As for presenting listings, Erik provided listings and my husband and I did a lot of our own research, which was a perfect combination. I believe as a buyer and seller, the more involved and informed you are, the better the experience. Erik played a critical role in our philosophy. The bottom line is the market has changed -- not for the better and selling your home is a very emotional experience, but even so you have to be realistic in your expectations. Erik and Randal are very upfront about the market and it's your decision how to proceed -- they never pressure you one way or the other. We love our new place and are grateful to Erik and Randall for helping us get here. read more

We worked with Erik and Randal, mostly Erik to sell our Brookline Condo in late spring and summer of 2011, which was not a sellers market. During our initial meeting, they walked us through the market conditions and what places were going for in the area. They listened to our thoughts and even adjusted their evaluations based upon what we had said. They gave us advice on staging our place, took photos and made very professional brochures for open houses. We missed the peak of spring selling season and were warned about a lull in summer interest around July 4th, which did happen. However, things picked up again in late summer and we found a buyer for our asking price after we had made a slight downward adjustment. They were always prompt and kept all their appointments. Erik was present whenever a buyer looked at our place and that was quite a few times. We sold our condo while moving to another state, so Erik did extra legwork to make sure all the details and documents were available to the lawyers to all parties involved. We were not unrealistic in our asking prices, but were also not desperate to give our place away either and they respected and agreed with our terms. We could not have been happier with their service, their advice and our experience with them. I would recommend them to my closest friends. read more

Erik worked with us to sell our condo in Roslindale this past April and found it to be a very pleasant experience. He and his partner Randall were extremely professional. They came in with a very polished and detailed presentation on how they would execute the sale of our home. Once we agreed to work with them, they did just as they said they'd do. They had our home quickly on every platform and had great photography that showed our home at it's best (which I am certain contributed to a successful first open house). During our sale process, we worked primarily with Erik. We found him extremely responsive to answering even the most basic questions. He was a great guide and resource during for our first sale. Overall, REteamwork provided great guidance and keep us looped in on how we were progressing from open house through the sale. We would be very pleased to work with Erik and Randall in the future and would highly recommend REteamwork. read more