Exceptional Real Estate Partner - Phil Delivers Results…read more I've had the pleasure of working with Phil at Park Hou Group through Splice on multiple transactions over the years. Phil helped me purchase a single-family home in Cambridge, buy a townhouse condo in Somerville, and later sell the condo. Each experience exceeded my expectations. Going Above and Beyond from Day One For my Cambridge purchase, Phil's team secured an early showing before the open house, allowing me to submit a competitive offer ahead of the crowd. In Cambridge's cutthroat market, this strategic move made all the difference--I'm confident I wouldn't have gotten the house otherwise. Phil provided an incredibly detailed comparative market analysis (CMA) that gave me the confidence to make a strong but justified offer. Expert Advice That Pays Dividends One of Phil's best recommendations was converting my 2-bed, 1.5-bath home into a 3-bed, 2-bath. This renovation created a versatile home office and guest room, and when I relocated, significantly increased the property's rental value. It's rare to find a realtor who thinks so strategically about long-term value. Unmatched Expertise and Resources Phil's personal experience with rental properties and renovations sets him apart. As a first-time renovator, I had countless questions, and Phil never hesitated to share his knowledge--even well after closing. I later learned he develops properties himself and manages investment properties for other clients, which explains his deep understanding of what to buy, what to avoid, and how to maximize ROI on improvements. A Full-Service Team with Vetted Professionals Phil has built an impressive network of trusted vendors--inspectors, architects, contractors, loan officers, attorneys, photographers, stagers, and more. When he makes a recommendation, I don't waste time researching alternatives because I know they're competent and fairly priced. This network is invaluable and saves tremendous time and stress. Proactive Marketing That Gets Results When selling my condo, Phil convinced me to stage the property (excellent advice) and staffed the open house with multiple team members to ensure every visitor felt attended to. What impressed me most was his follow-through--he personally called every prospective buyer multiple times for feedback and to maintain engagement. Phil doesn't just list properties; he actively sells them. Always Available, Always Professional Throughout every transaction, Phil was accessible via text and phone, answering questions and easing anxieties. His communication style is both professional and reassuring during what can be a stressful process. I've recommended Phil to all my friends because I genuinely believe you won't find a better realtor in the Boston area. His combination of market knowledge, strategic thinking, and exceptional service makes him an invaluable partner in any real estate transaction.

Splice Realty is and has been amazing…read more They were the reality group that help my partner and I brought our first home. On every step of the way, they walk and talk us though it. As first time home buyer, there were many things that we didn't know or weren't aware of. Splice educated us on so many different things such as flood zones, tax, and other fees. They made as feel comfortable with every decision and empower every decision with facts. They honesty and fact checking was something we needed. Buying a house is difficult but factors such as the pandemic and inflation doesn't make anything easier. So we highly recommend this group. They really do have your back, have your best interest, make time for any questions you have, and never rush the sale. Thank you, Splice!

owning property in the back bay area of Boston has been wonderful because of A&S realty . When a…read moreunit comes up for rent they typically have it rented before the present tenant moves out . Their advice has always been spot on. I highly recommend their services if you need a realty service.

Kailah Gittleman showed apt., we applied, were approved and put down the deposit. Lease came over,…read moreand our attorney called Kailah to talk about some terms. Kailah said JUSTIN GRAMMAR would discuss with attorney, and to email questions/proposed changes which attorney did. JUSTIN GRAMMAR refused to talk to attorney, emailed attorney no modifications and refunded the deposit. Our attorney replied that the addendum language contradicted some standard lease terms, and asked again to discuss, which he ignored. We never heard from either Kailah or Justin. Completely unprofessional, but more concerning, clearly didn't want to deal with tenants represented by counsel. Red flag!!! Thankful we didn't get stuck in a lease with a property manager this unprincipled and unresponsive.

Alex was really great to work with! As first time home buyers, we relied on her a ton to answer…read morequestions and help us navigate the process. She was patient, knowledgeable, and helpful throughout the process!

Ed is a top notch real estate professional! I can't say enough about his knowledge of the local…read morereal estate market and his professionalism through the process of selling our family home of 50 years. He was there every step of the way to answer questions and make recommendations. He is kind and compassionate and takes pride in his work! If you are looking to sell your home or buy a new one reach out to Ed - you won't be disappointed.

It's unclear to me that this is actually a functioning business. I have tried calling and emailing…read moremultiple times during business hours for two weeks and have yet to have any success getting ahold of a realtor. Would recommend going with a company that actually wants to speak with customers for your Boston rental needs

I flew into town with a mandate and a deadline. Find a new residence which I love, execute a…read moresigned lease, and have a move in date for the following week; all of which needed to be completed in 72hrs and on Memorial Day weekend nonetheless.... Impossible you say?! Well to that, I assure you that you have not yet met Chrissy. For if you have, you have likely already experienced perhaps the most seamless and personable rental process in history. Not only was she very easy to speak to over the phone, but she was empathetic and accommodating with regards my constraints (I emphasize this as it was a holiday). I have a habit of moving at a fast pace, which was pushed into overdrive considering flight-determined deadline. While this can, from time to time, throw most people off or be a little overwhelming, she managed to get everything done with the highest level of professionalism and in record time. As for my new home, it is day 9 of my occupancy and I couldn't be happier. Really, I couldn't have found a better place to live. Thanks Chrissy!

If you're looking for somewhere to live - Dino is your guy!! Myself & my new roommates put Dino…read morethrough the ringer trying to find a dog friendly apartment in Brighton. It really felt like he bent over backwards to help us find a good one. (It's seriously impossible to find a place that isn't overpriced or just disgusting that allows dogs) Dino was the most helpful realtor I've ever had - he really knows the area. He's professional, yet laid back so all the time we spent together was actually enjoyable and not a gigantic pain in the ass like most apartment searches are. Plus, he's honest. Whenever I'd find a subpar place he would point out the negatives and assure me we could find something even better. (For the record, we did. Our new apartment is the best.) But seriously, don't waste your time anywhere else - I would give this guy 10 stars if I could!!!!!

Awful experience, AVOID!! Gina Nascimento was a horrible…read moreproperty manager, she was rude and irresponsive to repair requests. They also refused to return security deposit when moving out, and only gave parts of it when we threatened them to go to small claims court with them. When we requested receipts, they basically backdated the itemized statement with no explanation.

Their realtor Sarah Martin had published a rental ad of my apartment with her as listing agent. As…read morethe building owner - this is news to us as I've never met her? I've called both her and her office to take down the listing and despite some empty promises nothing was done. Stay away from this business who obviously ok with having fraudulent listings to get business.

As renters, we had to deal with one of their agents Sarah Martin, as she was showing our apartment…read moreto potential renters. She is rude, unprofessional, and I suspect she lied to us. She kept telling me that she couldn't contact me using my phone number, but I was able to contact and be contacted by everyone else. We had three visits with her. Because we have a cat in the apartment, we wanted to be there during the visit, which is not a huge requirement. She agreed to it prior. The first visit went ok, although she arrived 5 minutes early and somehow left before coming back, and did not give us a 24h notice. During the second visit, she said she could not receive my messages and supposedly I did not receive hers. She warned my partner 5 minutes before the visit, and I arrived while they were still visiting the apartment. I asked to sort out her problem contacting me but she said she didn't have time. I gave her my email, that she used to book the third visit, again with less than 24 hours notice. For the first visit, she arrived earlier than announced, and finished the visit before I came, all without contacting me to mention she was there. I waited for 20 minutes at the apartment after contacting her by email before receiving a message saying they had already left. No apologies, nothing. She told my partner I didn't have to be there during the visit. Overall she gave me the impression that she didn't want us to be there during the visit and was trying to be sneaky about it, instead of telling us. The two stars instead of 1 is because her manager made her stop the visits at our apartment after I contacted him. He didn't apologize in any way though, so I'm being nice here. We had no issues with the other real estate companies that showed our apartment. If I was you I would not use their agency, there are plenty of good ones around.

Do not rent an apartment managed by the Hamilton Company…read more They never respond to emails or maintenance requests. Our CO detector was broken for days with no repair. There is frequent late-night noise that management does nothing about. There was even a large fire in the trash area, and no one ever investigated the cause. When it snows, there is little to no effort to clear the roads within the property. Overall, management is unresponsive and neglectful. DO NOT RENT WITH THE HAMILTON COMPANY. They will take literally 15 days to respond to any message. What a garbage.

One of the worst places I've ever stayed & definitely not worth what we paid…read more ONLY PRO was the location - a double edge sword. Centered in a great area HOWEVER - CONs would be the location as well. Directly across the street is a homeless shelter and we got to enjoy a ton of arguing and fights at all times of the night and early morning. Lots of ambulances and every morning between 6:30-6:45 AM. we woke up to construction right outside the bedroom window. The building is poorly insulated and you get to hear everything. Hope you're not a light sleeper! DAY 1 the bathroom flooded due to the toilet not operating/flushing properly. The maintenance guy who came to look at it just put the lid on top of it and walked away. DAY 2 another maintenance guy came who admitted he was not a plumber so I helped him. Showed him the toilet needs a trip lever and a float for the flapper chain, which is on the instructions that is directly underneath the lid of every Kohler toilet. He swapped the trip lever and quickly left so we had to assume it was fixed. That would be a big NO. I adjusted the fill valve to the proper height. I bent the new trip lever so that it would work since it was the wrong one. Adjusted the flapper chain and made it so it will flush just have to hold the trip lever down the whole time. I alerted the property manager, they said they would send out another person. DAY 3 an older disgruntled man shows up, he was arrogant, condescending,and extremely rude. Making comments about me being a plumber longer than me and not knowing what I'm doing, even though the directions for the toilet are directly under the lid and I showed them that. He continue to insult me even though he was incorrect so I told him to go ahead and leave. I called management asked them to have a supervisor or someone important to give me a call about the way I was treated and crickets. They were supposed to send me the check in instructions. They didn't. I called and left several messages. I texted the phone number several times. For an entire hour I got no response. I walked into one of the buildings where the address was supposed to be and that building's desk person knew exactly who I was supposed to talk to and ended up getting me a hold of somebody right away. They completely ignored me, but this guy had a different number for them. They misplaced my info & online info form so I had to do that again. They falsely advertised this place. They gave us an address in between 2 buildings. They have over 200 pictures online and 3 of them belong to this crappy condo and of course they only put the best pictures of this dump online. This condo is subpar, it's got lipstick on the pig. It needs a serious renovation, a lot of things don't work correctly or at all. This place is gross and the management is absolutely horrible.

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Thayer has been my management company for 10 years and they have been responsive and responsible. I…read morelive in a 100+ condo unit association in 100+ year old buildings and there's a lot to deal with in terms of maintenance and safety. Someone is always mad about something (I'm reading some of these other reviews) but I think some tenants and owners forget or don't care that there are hundreds of other owners and residents whose needs and wishes may be different. Overall Thayer does a good job of enforcing rules and making sure things that need fixing get fixed. They have surveyed owners (most don't respond apparently) and I haven't had any issues with management personalities but I also don't break rules, get fined or act like I own the entire building. I'd recommend them.

Since 2016, Thayer & Associates has been my management company, and I'm so glad! They have provided…read morea welcome contrast to our previous management company. I've been a long-time owner-occupant in an old, multi-building condo complex that needs ongoing work. This is not just my investment but my home, and I have seen a great improvement to our property since Thayer took over. Our Portfolio Manager is responsive, patient, and level-headed. He has consistently guided our property through important capital improvements that were long overdue. He takes owners' needs into consideration and tries to reduce costs while balancing that with the long-term needs of the buildings. He works to communicate and explain large upcoming projects to all unit owners so that we can plan accordingly. Based on my experience, I can recommend Thayer & Associates.