I'm updating my review back to 5 stars since the manager reached out to me to bring me back to the…read morespa again to makeup for my negative experience. I truly appreciate the management actually taking their time to take their customers' experiences seriously. My return visit was as good as the old days. The atmosphere was relaxing and very zen. I also enjoyed the relaxing essential oil spray. The therapist was on time, professional and attentive. Their online booking also makes it easy to schedule appointments now which I love.

Everyone was very welcoming and pleasant. There were 5 of us and they were able to accommodate all…read moreof us last minute for a spa date! This is our new favorite spot for massages and facials when in the area. Thank you for such a lovely relaxing time. We were all satisfied with our services, thank you!

I came for this place's one year anniversary party and that's how I obtained photos of the interior…read moreto post on Yelp. Normally, customers are not allowed to bring electronics and devices past a certain point because the whole concept of the bathhouse is to unwind and step away from the busyness of everyday life. It it absolutely necessary to do so at times and this place truly helps to relax and reset. Urban baths Folsom is the first franchise offshoot from the popular Asha Urban Baths in Sacramento (which is also a great place but that's for another review). Guests check in and go into a coed changing area to lock up their belongings and change into something comfortable (swimsuit or another water outfit). Shoes are provided, towels can be rented for a nominal price. Once changed, with all electronics squared away, one may then enter the bathhouse. The main room is wheelchair accessible and contains both a massive warming pool and a smaller pool to the side that's much colder. The idea is to repeat a process that is proven to be very beneficial for the body--soak in the warming pool, sweat in either the steam room (pictured while it is off, but this room gets VERY steamy) or the sauna (smells so good in there!), and then cold plunge in the cold pool. Guests can repeat the process as many times as they would like. There are showers for rinsing off sweat before going back into the pools so if a cold plunge isn't your thing, you can turn the shower water a bit cooler and rinse off that way too. There are also lounge chairs and big bean bag chairs for people to sit in and converse in library-appropriate voices. The bathhouse isn't the only activity. There is also a sound immersion or a salt lounge experience. I've done the salt lounge and it's a very relaxing 45 minute session with two hour access to the bathhouse after. There's also a massage experience one can book--again, the bathhouse is there for once the session is over. I personally love this place. The staff are so friendly and the aesthetic really does make a person feel they have stepped away from the world for a time. I like being disconnected from my phone. The water temp is always perfect for me. The scents and the music and the ambience are just what I need to get away. It's great knowing such a nice, female-owned gem is only just down the road for me to visit whenever I feel life becoming too overbearing.

Staff was rude, my masseuse kept talking during my entire massage when I was trying to relax. The…read moremassage was not good either. I felt worse afterwards. She also started 15 mins late and didn't extend our time so I only got a 35 min massage when I paid for 50 mins. Nobody acknowledged my concerns either.

Wow, got the grand tour of the facility and was impressed with so many recovery options for…read moreeveryone. Trialed the cryo chamber and after 2-3 min was convinced everything they have is top of the line with a no-guess all inclusive membership. I appreciate they even recognize servicemen!

My daughter sprained her ankle a few weeks before cheer tryouts and Cryo Lab EDH was absolutely…read moreamazing. The people who work there are so helpful and the owners are wonderful. Jodi absolutely went above and beyond helping my daughter, coaching her on her healing journey and made her feel so important. I highly recommend this place so great for injuries and recovery from tough workout days.

What an amazing experience! I visited Rae for a session with…read morethe Hocatt Ozone machine and I was not disappointed! First she ran a biofeedback / energetic diagnostic test and gave me so much insight about the current working of my physical body. Then I sat in the Ozone machine for about 30 minutes while she kept me company and shared great conversation. Finally she put me on her bio-mat with vibrations, heat, crystals and meditation on headphones. It was blissful! I will be back and continue to utilize her services.. Can't wait to check out the other offerings in future opportunities. Thank you dear Rae!

Huge huge scam to sell customers the idea that a bin of water with an ionizer is removing toxins…read morefrom the feet. 100% false and fake!

Great place to play indoor Vball. Beautiful location and even if you're not a member you can drop…read morein as long as you sign up on line with an app.

Nice place. It isn't very handicap-friendly, I.e. elliptical machines are too high to step on, the…read morepools don't have the accessible pool lift, so it wouldn't work for me. But as far as gyms go, it seemed quite nice.

Came here for a salt float and this was my first time. Kind of weird that you're floating in water…read moreand not sinking but then it's like you're laying on a bed. Love it how you have your own private shower. The person at the front desk tea helpful and gave clear instructions.

I had never floated before and honestly had no idea what I was walking into. Mildly nervous? Yes…read more Convinced I might accidentally flip over and forget how to function? Also yes. But Gaby immediately made everything feel easy and welcoming. She explained the whole process beforehand and made us feel totally comfortable. Once I got in, I was shocked at how relaxing it was. I chose to turn the music off, and the dark room + complete silence ended up being exactly what I didn't know I needed. With no phone, no noise, no distractions, my brain finally had a chance to breathe. It's amazing how much mental clutter we carry around without realizing it. My days can get chaotic, and I tend to push important thoughts to the back burner. But just laying there in the quiet gave me the space to sort through things calmly and clearly -- almost like a mental reset button. I walked out feeling lighter, clearer, and honestly a little proud of myself for trying something new. Highly recommend if your brain needs a vacation. Gaby is wonderful, and I'll definitely be back!

Lifetime Folsom is not a gym... it's a full-blown civilization…read more Met a friend here for a workout, and since she's not a member, we had to do the whole guest pass process first. You know... the "tap here, sign here, acknowledge that squats may humble you today" routine. But I've got to give credit where it's due -- the front desk made it ridiculously easy. They were handling a phone call and getting my friend squared away at the same time, and somehow still made it all look smooth. No chaos, no confusion, no "uhhh let me get my manager." Just straight-up professionalism. The second we walked in, she looked around and said, "Is this a city or a gym?" I said, "Honestly... both." Because Lifetime Folsom is not for the weak or the directionally challenged. This place has everything. Pool, spa, cafe, workout floors, recovery zones, pickleball, tennis, locker rooms that feel fancier than some apartments... at one point I'm pretty sure if you turn the wrong corner you accidentally enroll in a wellness retreat. And my favorite part? The confidence people have before a workout. She came out of the locker room with that movie trailer energy like, "Alright, let's do this." Looking at me like, "Bring it." And I did. I coached her through the workout, and for the first 20 minutes she was hanging in there strong. Then somewhere around that 1 hour and 30 minute mark, the spirit left the body. By the end, the look had changed from "I got this" to "I would like to formally unsubscribe." And honestly? Respect. Because the workout was solid. We laughed the whole time, had great conversation, and got after it. That's what I love about Lifetime -- whether you're going hard or just trying to survive the stair climber without seeing your ancestors, it somehow still feels fun. After we wrapped up, we grabbed our stuff and headed to the cafe because recovery was no longer optional. She needed a pick-me-up, and honestly, probably a new set of legs. We grabbed shakes, sat down, and started coming back to life. Then out of nowhere she goes, "Ummm... tacos?" And I looked at her like she had just spoken the Lord's language and said, "Yes." Then she hits me with, "I got the spot. Follow me." Now THAT is elite leadership. So basically this place gave us: a killer workout, laughs, smoothies, and the launching point for Taco Tuesday. What more do you want from a gym? A zip code? Actually... Lifetime might already have one. In all, Lifetime Folsom continues to prove it's way more than just a gym. It's an experience. It's a fitness amusement park. It's where confidence goes to get tested and where post-workout taco plans are born. And honestly... that's beautiful.

So because I'm not a paying customer because I finally turned 65 and got a one pass gym membership…read moreincluded in my Medicare Advantage plan Lifetime Fitness just told me they can't accommodate me for over a year and a half that there's a waiting list because I don't want to be a paying customer. Wow wow wow but yet they were more than willing to give me the membership for $202 a month wow. I'm 65 I don't work I have retirement income that's it I finally get to enjoy a membership at a club that I think would be worth my time and I know a lot of people that would be willing to be paid members but they don't want me. Wow I've never felt so discriminated against because of my age and not wanting to pay when I finally get a free deal. I would hope to think that they would get something from the Medicare Advantage plan I was partnered with. So anyway if you're 65 plus don't go there because they don't want you.

I had Stephanie as my Esthetician and Penny as my massage therapist. Honestly it was one of the…read morebest, if not the best experience I have ever had. Stephanie gave me a wonderful facial and also taught me so much about my face. She answered every question I have and gave me the best product recommendations and tips for things I should change at home. I will forever go to her. Penny had hands from Heaven and her massage had me feeling extremely relaxed. She stretched me while massaging and her technique was unlike anyone else. I will recommend everyone to this spa!!!

I recently booked a group massage and facial spa package and, unfortunately, the overall experience…read moredid not meet our expectations. Upon arrival, we were directed to a very small locker room. From what I recall, there were no locks on the doors, which made the space feel less private and secure while changing. I want to recognize the massage therapists and estheticians, as they were exceptional. They were welcoming, professional, and provided excellent service. They were truly the highlight of our visit. Unfortunately, our experience with the front desk staff was disappointing. When we booked the spa package, we were not informed that the relaxation area was an open space located in the lobby with only room dividers for separation. We had expected a private relaxation room, so the open layout was surprising and did not provide the peaceful atmosphere we anticipated. Additionally, no one explained which amenities were included in our package upon arrival. There was a red light therapy room adjacent to the relaxation area, and we mistakenly assumed it was included. A front desk employee responded by raising her voice and informing us that it required an additional fee. A brief explanation of the available amenities and package inclusions at check-in would have prevented this misunderstanding and created a much more positive experience. The refreshments also felt underwhelming for a spa package, consisting of packaged Costco madeleines, Lindor chocolates, and lemon water that was described as infused water. Finally, the relaxation area itself was quite small, with only two spa chairs, a table, and two couches. It did not appear to comfortably accommodate a group of up to ten people. Overall, while the massage therapists and estheticians provided outstanding care, the lack of communication regarding the spa package, the limited and public relaxation space, and the unprofessional interaction with the front desk staff significantly impacted our experience. With clearer communication, improved customer service, and more accurate expectations of the group amenities, the experience could be greatly enhanced.

Among my favorite gyms anywhere. This is a "nuts and bolts down to business" old skool neighborhood…read moregym. So if you're looking for a pool and pedicure and your ass pampered and powdered ... head elsewhere! Hightower the man runs a tight ship, but is nice as can be and always happy to help and give advice or just shoot the shit. A GOOD gym has all of the equipment you'd need for a solid workout, but a GREAT gym inspires you to use it!

I am writing to share feedback regarding my experience at your facility. While the quality of your…read moreequipment is excellent and the 24-hour access is highly convenient, the current training environment presents significant challenges due to inadequate climate control.Given the premium membership rates, the lack of active air conditioning is a notable concern. This issue is compounded by the fact that the ceiling fan remotes are inaccessible, and the industrial floor fans remain locked in a storage room. Currently, the only operational fan is positioned by the front desk rather than on the training floor where members are actively exercising.To maintain a safe and productive environment, a facility must offer adequate ventilation regardless of outdoor temperatures. The lack of airflow forces members to take excessive breaks and crowded around the front desk to cool down. This directly hinders athletic performance, prevents members from reaching their training goals, and raises concerns regarding heat safety.I value this gym and the community here, but proper ventilation is essential for high-intensity training. Unlocking the available floor fans and ensuring the ceiling fans are operational would immediately improve the member experience and justify the membership pricing.Thank you for your time, attention to this matter, and your commitment to maintaining a high-quality facility. I look forward to seeing these adjustments implemented.