I was greeted immediately by very friendly staff; the environment was clean and the chairs very…read morecomfortable. I had booked this initial visit online as a consultation. I was disappointed to be told by the doctor that they really don't offer consultations, even though their own website offered that option. So it was a very rushed, very uninformed decision what service to choose. The doctor said she read my forms but didn't explain what the options or prices were that she suggested until I pressed the issue. Overall, the nurse was great and very gentle, but I don't think I'll go back in light of my experience with the doctor. I do not think it was the best service for me, did nothing to improve how I was feeling. In fact, I had an increase in POTS symptoms because the fluids were pushed too quickly. Something that should have been discussed during the consultation that never happened. So maybe if you're familiar with exactly what you need, this place could be fine.

Friendly, caring staff members. Comfortable, clean and cozy spa-like setting…read more This was my 2nd time in; my 1st time was for an Immunity shot. At the beginning of my IV drip I got a great lounge chair (they also have massage chairs) and a cozy blanket. I let them know I had a headache and they offered me a heated neck pillow and green tea. So thoughtful! They knew just what I needed!

Wow, got the grand tour of the facility and was impressed with so many recovery options for…read moreeveryone. Trialed the cryo chamber and after 2-3 min was convinced everything they have is top of the line with a no-guess all inclusive membership. I appreciate they even recognize servicemen!

I'm always telling people at my gym or anyone I know with chronic pain to try this place it's…read moreamazing! Jodi is a sweetheart and can educate you on everything they use there for recovery. They have some hidden anti aging gems there too like the Cryo Facial ! I love it, kills bacteria on your face, helps restore collagen and I'm pretty sure there are other amazing things it does, oh reduces inflammation too! Anyway just go you won't be disappointed. It's worth every dime :)

Always such a treat that I look forward to once a month. Definitely have my favorites who I go to…read moreconsistently for my massage. Highly recommend

I'm torn. I really loved the results of my facial here, but everything else was such a horrible…read morecustomer experience. Let me tell you. First off, I came in 10-15 min early, just like requested, to fill out some forms. The lady working the front desk gave me an ipad to complete these forms as she looked on. She was very antsy, looking over my shoulder toward the front door, while rushing me to hurry through the questions and telling me I don't need to fill in this or that. The questions were about my health and previous facial experiences, plus all the questions regarding my concerns and target areas I wanted to address that day. I found it odd that they didn't really seem to care to have this info on file for future visits since this was my first time at this establishment. Anyway, I soon realized why she seemed so rushed, because two other customers walked in after me and had to fill out THEIR forms. It seemed like we were all arriving for the same appointment time and the receptionist was nervous about getting us all checked in on time. Next, I was called back for my facial by the esthetician. This is how that went: She looked me up and down, stuttered over her words to greet me bc she didn't know my name (bc of her negligence in gathering that info before trying to greet me) so I told her. She walked me to the room without any other words and just held the door open for me while I stood at the entrance of the room probably looking very confused. She picked up on it and goes, "Oh, have you not been here before?". Me: "No". Her: "Oh, I thought your face looked familiar." She proceeded to give me some instruction about how to undress and what to do before she returns back to begin the facial. The room was very dark and I was concerned about how she was going to see anything that needed attention on my face with such dim lighting. I started to get nervous about how the rest of my appointment would go and whether or not I was wasting my money being there. On the bright side, the bed was comfy and heated. She returned to the room and started the facial. Contrary to the spa-like ambience, her maneuvers, which were very brisk and lacking gentleness, just didn't mesh with the luxurious feel this place is trying to sell. For example, she dabbed and whisked her fingers across my face instead of using long, soft strokes to apply all the products she was using. The extractions were done with so much pressure I tensed up the whole time, and I'm no wuss when it comes to tolerating pain. She also made a lot of noise as she worked, once again making me feel like everyone here is in a rush to get through their tasks. I did like that she used some red light therapy on me, which my skin loves so much. When checking out, I got the sense that the staff wanted to sell me all the things. I was told about different promotions, memberships, and upcoming events. One of the receptionists said, "How was everything? Isn't she (the esthetician) great?" I had no words. I just wanted to get out of there honestly. Everything about the pace of this place was such a turnoff to me. The good news is I was there to redeem a Christmas gift so I didn't pay much out of pocket. It's been a couple months since my visit, and although it was an awkward one, I am considering booking another appointment bc I loved how my skin looked the few days following my facial. It radiated! If I pull the trigger and book again, I hope my experience is much more pleasant. Perhaps I had the wrong combination of employees that day or something. Anyway, I do like to be fair and not judge a business too quickly. Give them a try, if you dare!

What an amazing experience! I visited Rae for a session with…read morethe Hocatt Ozone machine and I was not disappointed! First she ran a biofeedback / energetic diagnostic test and gave me so much insight about the current working of my physical body. Then I sat in the Ozone machine for about 30 minutes while she kept me company and shared great conversation. Finally she put me on her bio-mat with vibrations, heat, crystals and meditation on headphones. It was blissful! I will be back and continue to utilize her services.. Can't wait to check out the other offerings in future opportunities. Thank you dear Rae!

Huge huge scam to sell customers the idea that a bin of water with an ionizer is removing toxins…read morefrom the feet. 100% false and fake!

First time here and had an amazing experience! I called and…read moreasked if they had any appointments but they told me to come on in that they could see me immediately. Great! Went in for a foot massage and walked out feeling completely refreshed. There isn't a description that I could find on the website but to my surprise the 1hour foot reflexology for $45 comes with a scalp, neck, arm, shoulder, massage. It was before noon when I received my service so I was also given a complimentary foot bath of my choosing. The room was quiet, lights were low, spa music was on, and the chairs are extremely comfortable. The room held about 8 bed chairs, but all nicely spaced apart. I came with shorts and shirt and no undressing was required for the foot reflexology. Still, There were towels and a small blanket placed on top of you for comfort during the service. The lady who did my service did not speak English but she was very polite and knew simple instructions. The service and experience I received was beyond what I could have imagined a foot massage was going to be. 10/10 recommend! I will be back regularly.

I've always had a great experience here. It starts with Laura greeting you at the front desk. She…read moreprovides a nice customer experience to make sure your massage suits your needs. I really like how things have improved since she has been there. I've had Leo several times now, and he definitely fixes all of my pain points. He understands where you need help and if you need a deep tissue therapeutic massage, he is your masseuse. I highly recommend this experience! Thanks! Dan W.

I travel in my truck daily and as a result take advantage of the Joint locations along my routes…read more Today I visited Dr. Kosak in Folsom CA. and had a great visit. I was able to check in using the application. Was quickly served, and after stating where my discomfort was, Dr. Kosak had the skill and practice to quickly get me comfortable. Hats off to Dr. Kosak.

Dr. Troy Mauvais fixed a certain lower back area I couldn't move for a month back in 2024 he felt…read morethe problem area and knew which spot it was and fixed it. Dr .Troy Mauvais is the only chiropractor that touched my back felt the problem and showed me on the Skelton said my lower disk needs to be popped out and is hitting a nerve. I had same spot issue a few days ago after went in and another person "adjusted" told them I had the same issue a year back. Did the neck crack and back crack and said "at least you got a ton of cracks" I went to another location the same day Dr. Brisbane gave me a 70 percent relief. But still had slight pain next day 2 days later came back in Dr.Mauvais felt my back said it's right here, cracked it and instantly felt the pop and release. If you have problems or issues he will find the area and heal you.

Amazing care at this facility. As an auditor in healthcare, I was blown away by the…read moreprofessionalism, the attendance to detail, the personal attention and care paid and the organized staff. They work as one unit, accurately billed my insurance and also provided me with my medical records, which helped me prove in court that I was cured of trauma, as I had previously been diagnosed with CPTSD and depression. Thank you, Dr. Heart and staff! ​

My appointments with Dr Bob are very thorough. He is always cheerful and professional. I would…read morehighly recommend trying this place.

Staff is friendly and knowledgeable. The masseuses themselves are wonderful. I became a member and…read morethe membership fee is very reasonable. I highly recommend if you're looking for a massage or a facial. Try massage envy.

My husband and I were members for several years. We were willing to tolerate the inconsistent…read moreservice and constant turnover of therapists and estheticians, which often left us regretting appointments because the service quality was so poor. The frequent staff changes also made it nearly impossible to build any kind of relationship with a treatment provider. I suppose this is what you might expect from a "spa-in-a-box" type of business, but it is difficult to justify the cost given the low level of service. Beyond the extreme inconsistency, our biggest complaint was how difficult it was to find appointments outside normal working hours. Even when we did secure appointments, our sessions often started late but still ended on time, leaving us with shorter treatments than we had paid for. Other ongoing frustrations included loud conversations from neighboring treatment rooms, cold treatment spaces, and the constant upselling of products and services. While these issues may seem minor individually, together they contributed to an experience that never felt relaxing or worth the membership cost. Ultimately, these issues led us to cancel our memberships, a process that became its own source of frustration. When I initially called to inquire about canceling, I was told the cancellation had to be completed in person. At our next opportunity, we went in together to cancel our memberships, only to be told that cancellations could not be processed in person and that the manager, who was unavailable over the weekend, would contact us. The following day, we received cancellation forms by email, which we completed and returned within hours. We were then informed that there was a 10-day processing period and that we would be charged for one additional month. Ironically, the day we visited in person to cancel was exactly 10 days before the next billing cycle, but the day we received the forms was not. Despite the misinformation regarding the cancellation process, EDH Massage Envy was unwilling to waive the final month's charges. After a few exchanges, we were offered the option to freeze our accounts to avoid being charged for that month. When I asked for clarification on how the freeze would work, I never received a response. A week later, both of our accounts were charged for another month anyway. Needless to say, we are very happy to be ending our memberships. While we would prefer never to step foot in EDH Massage Envy again, we fully intend to use every remaining session available to us within the 60-day post-cancellation period, assuming we can actually get appointments.