Alejando was very personable and professional. He walked me through the problems, gave me options…read moreand completed the job on the same day. Thank you!

Every encounter I had with a company representative was great; Rebecca, who took my call, Devin who…read morecame to conduct the inspection or complete the work, Abraham who helped with running the numbers. The customer service was top tier. I will definitely be contacting them when I have any other issues.

Very fast service, carpet looks brand new again, incredibly successful pet treatment! Very…read morereasonable price for my large rooms. James took care of my house even though I couldn't be there, you can trust him and his companies!

Most satisfying before and after!!!!!!!! Sent a text and received a response right away. Chris came…read moreand picked up the area rug and returned it looking brand new in a couple of days! Great customer service and I can't stop look at the before and after!

This company is amazing, They do such a thorough job that I was purely amazed. Quick to respond…read more Quick to assess and quick to address any questions we had. I am a realtor and I have used other companies but this was honestly the first time I saw anything like this. Thank you for the 5 star service. You guys rock. Anthony was the field manager we worked with and he was top notch! Thanks again!

I'd like to give a big shout out to Elementum. I've had the opportunity in the past to use them on…read moretwo different occasions. They are prompt,, skilled and always professional. Further, they capably work with insurance on helping the homeowner to resolve problems during an understandably stressful time.

Joel and Matt were very punctual and on point with services. Leak was detected accurately…read more Always communicating and working around our schedules to get the issue resolved quickly. Very friendly and fast workers. We were pleased with their professionalism and work ethic. Thank you for making this process easy. 5 stars for Joel and Matt. I would recommend this company they work quickly and in order.

I've had to use Puro First 2 times. Kindest most understanding staff. Every staff member was…read moreknowledgeable and helpful. I would not trust anyone else. PuroFirst is the best. THANK YOU!

Our upstairs bathroom ended up leaking through to our garage. Robert and his team at 1-800 Water…read moreDamage responded quickly potentially saving me thousands of dollars in repairs. He worked closely with my insurance company to make sure everything was covered and handled correctly. I appreciate Robert and his team (Jaime, Edgar, Phil and Rogelio just to name a few) for being professional, proactively communicating with us and making sure we were happy with the progress throughout the entire process. I highly recommend this company if you need any type of water damage mitigation and reconstruction needs!

Robert at 1-800 will go the extra mile for your business. He takes a lot of initiative and…read morecommunicates promptly. He was responsive to our requests. The estimate they provided was with the industry standard software, so it was easy to compare with other bids. They were in the ballpark as far as price was concerned. Although we ended up choosing another contractor, primarily over processes, Robert earned our respect for the above-mentioned qualities.

I had this company clean my carpets over 20 years ago. I thought they'd say to burn my carpets,…read morelol, because they're so old but they came in and did an incredible job. You would think my carpets were brand new after owning them for 26 years. The house smells fresh and clean. Hayden(sp) did incredible and we are so grateful. Mr. Francis handled our intake and was wonderful, helpful and so informative. We are so happy that we made the decision to clean the carpets instead of ripping them out and replacing. I know we'll probably get another good 4-5 years out of these carpets before we have to make the decision again. Thank you A clean pro for making us extremely happy with the decision to clean the carpet carpets, for having affordable pricing, especially in an economy as rough as it is today. The pictures I'm posting do not reflect how wonderful they actually look in person. I should have taken before photos, so the true comparison could be compared. They were very spotty and dark since we do have pets that have snuck into the bedrooms and done their little things. You would never know at this point . The only thing I regret is not doing the carpets sooner. Highly recommend this company.

Everyone is so friendly and knowledgeable. I needed a last minute clean and they moved mountains to…read moreaccommodate my schedule. My carpets are good as new. Highly recommend.

Peter and his team at Servicemaster went above and beyond all expectations we could have had! We…read morehad a water line leak in our attic. The water leaked through our ceiling into our kitchen. Our kitchen ceiling needed to be cutout and replaced as well as replace light fixtures and dry out all the water. Peters team got setup the same day within a couple hours of my call to the insurance company. The team of workers were very polite and clean from start to finish. They removed and replaced all water damaged materials, repainted, new baseboards, new ceiling, new lights, stained damaged cabinets. If I could recommend anyone this company when they're going through a homeowner's nightmare of water damage I would recommend Peter and his team at Servicemaster!

Our office had a leak one week before closing escrow. I had lots of people at my office helping out…read morewith stuff. I called Peter to come help out and we agreed on 2:30 to 2:45. I told him don't get here early because there is to much going on and we cant get to the area until that time. He agreed. He showed up at 1:30 and demanded he see the area now because if he had to call a crew at 3:00 he would not have time. He was extremely ugly and demeaning to me talking to me very disrespectfully. I have never been treated and talked to like that ever before! He left me stranded because he refused to do the job! He would not come back. He should not of agreed to the time if he could not keep the time!!! All because he came at the wrong time!!!! I WOULD NOT RECOMMEND HIM! This is the service master on Industrial Blvd.,Victorville PETER. NASTY NASTY NASTY NASTY PETER

I would never work with Force Restoration (and owner Omar) again. His promise is that he works with…read moreinsurance companies so you don't have to, which was very alluring. That was partially my experience, but he never completed my project and the insurance company stopped paying because the project took far longer than what was budgeted. Omar was always angling to get more money from the insurance company and would ask me to push my adjuster for more funds. When I tried to understand how much different parts of the project cost, I never got a straight answer... he'd say "Whatever the insurance pays is what I get". When you push or challenge him, he becomes very defensive. The whole thing feels very strange. As for the work he did for me: the quality did not reflect his high price, specifically the painting. He charges top dollar for everything he does and then explains "it's because I'm a restoration contractor and have to pay for insurance". OK, fine, but when you ask him for a cost breakdown of the work he performs, he says he can't provide that. After working for 6 months on a project that should've only taken 2, I finally had to take matters into my own hands. I paid him for the work that was (supposedly) completed and worked with another company to complete the repairs. Only after the new company started did I discover that the work that was supposedly done was in fact NOT done. So, I had to pay the new company to finish the work that I already paid Force Restoration to do. Yes, exactly, I paid twice to get the work done right. Buyer beware -- you've been warned. Feel free to check his contractor's license on the CSLB website and you'll see that he has at least one active pending complaint. If you'd prefer not to, let me share what it says: "This license may be subject to discipline under Business & Professions Code 7097 and/or 7098". Go ahead and Google what those mean and be ready to find someone else to help you.

I was so upset when water was coming down from ceiling and had no idea what to do!!! Mr. Omar from…read moreForce Restoration was so helpful and came through!! He immediately came when I called for help with emergency services! His team took care of everything and was available when I was available because I work everyday. Very professional and knowledgeable!