am visiting from California and was experiencing severe tooth pain while here in Florida. I was…read morereferred to Advanced Endodontics, and I was able to make an appointment very quickly! The front desk staff was so kind and welcoming to me. During the consultation they explained everything to me in detail along with the process, expectation and pricing. When I expressed my anxiety and concern about pain, Dr Vaidya listened and showed genuine concern about my feelings. Thank you to Leslie A, Heather M and Dr Vaidya for a painless and easy process.

Location: Lake Mary. When I arrived at my appointment I was…read moretold by the (2) two people at the front counter the dollar amount I was to be charged, with a complete breakdown of costs associated with my treatment. I asked the front desk if this would be a covered procedure through my insurance and they advised it would not be, so I paid CASH ($1826.00). They did say that they could try to file it with my insurance and if anything was covered, I would receive a refund check, most likely from the practice. I agreed and had the treatment completed by Dr. Ryan Brennan, which was 5 stars and I am very happy with. Three weeks post procedure, I receive a bill from Advanced Endodontics (AE) for $21, which is listed as Intraoral Periapical First Film (i.e.: x-ray), which I already paid my CASH price of $149.00 -for an Oral Eval which included an x-ray, (which is what the front desk told me was going to occur). When I called to inquire with Leslie in Billing at AE, she first informs me with no hesitation that she sees the charge and has no idea what the $21.00 is for and doesn't understand why I was charged. She placed me on hold to check with the front desk. When she returned to the phone, she advised me that because they (AE) filed with my insurance to see if anything was covered, I had to pay $21. She said if they had not submitted it to my insurance then I would not have had to pay because I was a CASH payer. Nobody up to today ever told me there was a fee to submit the bill to my insurance and why AE would show it as an x-ray charge only shows that they are attempting to cover or hide the fees for the erroneous $21 charge. On my original procedure / payment receipt there is no indication of a pending charge, outstanding balance or stipulation for a charge to file with my insurance. She (Leslie) informed me if I didn't pay the $21 it would be sent to collections. This is very wrong in so many ways. She said information, or lack of, about a charge is not the responsibility of the front desk job, so regardless, I must pay. She said it is a legal contractual agreement with my insurance that I must pay. The most concerning point is AE attempting to cover the cost of the insurance submission as an x-ray charge, which is bordering on billing fraud. I guess to top it off was her dismissive attitude during the conversation on the phone. This $21 charge is not going to change my life, but now it's all about principle: Advanced Endodontics billing procedures, what is being told at the front desk, the treatment on the phone by Leslie and the way it was billed as an x-ray. This seems to be a way to charge customers for manipulated charges and billing irregularities.

For the love of God, DO NOT COME HERE!!!!! This place was great when Dr.Adegoke was there and for…read moresome god forsaken reason they got rid of her and replaced her with some guy that doesn't know his teeth numbers! He worked on me and the wrong tooth at that, I only found out because my doctor expressed to me that there was nothing wrong with the tooth next to it. Had me come in twice just to do an extra step on the tooth when in reality, it was to do the tooth that needed the work done on! I am pissed! DO NOT COME HERE! As far as front desk, that lady Kiara is really nice, very professional and idk if I had both assistants I can't remember but they were nice too.

UPDATE to my previous review: After my last update, a message was posted to call the office. I…read morefelt that since I had called them several times and never received a call back, it would be prudent for the "poster" to call me. Of course, I never heard from anyone. I called the office (after that posting) and asked to speak with the office manager, Sue. I was put on hold, and nobody ever came back to the phone, yet I was then connected to a recording to leave a message. I left a message. Never heard back. I called later in the week and left another message, saying that I would not pay the invoice until I spoke with the office. To this day I have never received a call back. Of course they continue to send me invoices! THIS IS THE MOST UNPROFESSIONAL OFFICE I HAVE DEALT WITH! In reading earlier reviews of this business, it seems ignoring phone calls is their standard practice. Buyer beware if you choose to use this practice!!

By far the best dentist I have been to. The staff is friendly and the office is clean…read more Dr Carlos Ortiz knows his stuff! He takes the time to explain everything and has a great sense of humor. He also has the patience of a saint because I can be a difficult patient at times. Dr Iris Ortiz is also great with my children and does a great, thorough cleaning. Highly recommended

(May 2025)Nice place, but on more than 1 occasion, they changed my appt. 1st 2 times I thought it…read morewas my fault. But this last time I'd had an appt for 6 mo. No one was on the schedule for the whole day when i booked. I specifically sched thurs 3.10, last appt so I could get to golf right after. Tuesday confirmed 3.10. Thursday 11.47am reminder of my 1.30 2pm call, I missed my appt. BFS! I'll find a new Dentist after this *11 mo ago repeated requests. Finally getting my records so I can see a dentist. Correction... still waiting on records.

It took us a long time after moving to finally find a dentist we truly love, and I'm so grateful we…read morefound this office in Clermont. From the very first call, the staff has been extremely kind, welcoming, and responsive--they always answer the phone and are completely honest about what I need, when I need it, and what they recommend. There's never any confusion or pressure, just clear and genuine communication. The financial coordinator was absolutely wonderful. She took the time to explain everything in detail, broke down exactly what our insurance covered, what we were responsible for, and worked with us to make sure we understood the costs upfront. She was so kind and patient, which made the entire process stress-free. And Dr. Seth Calish is truly the best. He is professional, caring, and incredibly knowledgeable--I can't recommend him enough. You can tell he genuinely cares about his patients and their comfort. The office itself is spotless, extremely clean, well organized, and beautifully maintained. The environment feels calm and welcoming, and the staff truly elevates the entire experience. If you're looking for an honest, caring, and top-notch dental office in Clermont, I highly recommend this one.

First time, First impression, awesome place they will…read more Give you options and give you some insight on how they will work out and how they will help your problem.

Meaghan my dental hygienist was amazing, highly recommend her! She gets the 5 STARS…read more I can't say the same for Nidhi Yadav, DDS, This woman has zero bedside manners. She was not nice or polite to me, nor was she nice and polite to her staff. Unacceptable. Nidhi Yadav, DDS gets 0 stars.

Great Dentist but the office and "corporate" resulted in the loss of a 20+ year patient. I highly…read morerecommend avoiding! Middle of November I received email account balance and it showed I owed $100. I was confused as I had last been in for a cleaning the end of July beginning of August and thought it was odd to be billed almost 3 months later. I clicked the link, entered my card and verified I was a human. Then there was no submit button or way to submit. I figured i would call them but got busy and forgot. Fast forward to a week ago, received another email and same thing no way to process the payment after entering details. I was going to be driving by the office on Friday so I figured I'll just stop in and take care of it. It would also give me chance to understand what the charge was for and reschedulemy next appointment as I'm going to be out of town in Feb. When I stop in, I'm informed the account is in collection and the office can't do anything. "Here is a number you have to call" was basically the girls response. When I tried to explain that I couldn't understand why it would be in collection, I was told "You will have to call Corporate, we can't do anything". It was at this point that I learned Royal Oks Dental is really a part of some huge dental corporation- mind you the corprate name is not on anything and the office couldn't even provide anything with its name. The simply gave me a post it with a phone number they looked up online. I was able to get a print out of all my charges as far back as their records go and canceled my furniture appointments. I was told the office manager would call me. I asked to speak with the manager and was informed she wasn't there. When I asked for her number I was told they don't give that out and when I asked when she would be back in the office I was told that she would calll me. Surprise - no call It's really a shame I now have to find a new dentist because of this. I love Kendra Albaree as she is a great dentist but I can't give my business to an organization so poorly managed. AVOID THIS PRACTICE TO AVOID PROBLEMS WITH THE OFFICE DOWN THE ROAD!!!!

part of my insurance. Had a cleaning a few months previous but changed dentist because of my…read moredental savings plan. Go to dentist regularly and never never had a problem, just plain cleaning every six months. Went here they tool like 30 x rays I knew that was not something I would go again, then looked in my mouth said I needed deep cleaning, I said I will get another opinion before I do that as I never had a problem. Second opinion, no need for deep cleaning everything fine. I called them back as asked if they would just do regular cleaning, would not return my phone calls. How in 6 months I could have all those problems is a red flag. I also think my dental savings plan is lousy all places like Greenberg and Aspen....

I have tried to avoid voicing my opinion here thinking maybe I didn't know better, but sorry I have…read morehad much better dental work. I should not have had pain for 4 months and that my crowns shouldn't be popping off in less than a year and that when a patient says do a root canal now and the dentists doesn't but leaves me in pain for months and now a root canal needed. I also asked for a little more expensive build up on a molar crown and she said no not needed, well i could see there was hardly any tooth for the crown to hold onto and guess what it has come off twice in less than a year, it's a molar needs stability to chew or why bother. The staff was ok . I am sad that now i have to re spend the money and more because she didn't do as I asked in the first place.

New review as of 2026, best and most caring dentist in the area without a doubt. i never write…read morereviews obviously but they took great care and made sure i was comfortable the whole 2 hours i was in there with no problems or complaints. i guarantee the only issue you'll have is them not having an open appointment time.

My brother came in here to followup the initial recommendations made by the female dentist at this…read morelocation. The appt for the crown fitting was supposed to be with her. He gets there & it's a man who proceeded to try to talk him into a more expensive procedure. The minute he put his foot down & said the crown would be sufficient for now, the dentist "accidently" cracked his tooth. Then tells him he'll have to remove the tooth but spent hrs trying to get the tooth out completely but couldn't. He sent my brother home with the root of the tooth still in. He's in so much pain & took time away from work for this. His appt was at 12pm. He was there till nearly 6pm. Here's the kicker, the dr tells him he won't charge for pulling the tooth right now as there's still a piece in there bit once it'sout he'llbe charged. The audacity! I will never recommend this place to anyone.