Dr. Adele and all the staff I've interacted with have been top notch. I have recommended them to…read moremany of my coworkers and friends. Best dentist I've ever been to. Been a patient for 4 years now. Thank you all. Keep up the excellent work!

though they took care of my wife during the procedure they never filled her prescription on a…read moreFriday when they close early. No emergency number, no way to het a hold of anyone. now were stuck all weekend without antibiotics or pain meds agter having 3 extractions and root canals done. compl unacceptable! i cant believe this!

All they want is your money…read more Went in for a simple scheduled cleaning... Period. But I was told that they would not do it because I needed a periodontal maintenance which is nothing more than a fancy word for deep cleaning. The cost, $69.00 I told them to stick it and left.

So I called this Dentist because I was looking to get a crown or get the tooth extracted. I'm not…read moresure which way was going to be my best option. The girl on the phone told me it was 129 or $139 just for a consultation to figure out what direction would be best. I've been to two other dentist and the consultation was free, so yeah you've just lost business.

By far the best dentist I have been to. The staff is friendly and the office is clean…read more Dr Carlos Ortiz knows his stuff! He takes the time to explain everything and has a great sense of humor. He also has the patience of a saint because I can be a difficult patient at times. Dr Iris Ortiz is also great with my children and does a great, thorough cleaning. Highly recommended

(May 2025)Nice place, but on more than 1 occasion, they changed my appt. 1st 2 times I thought it…read morewas my fault. But this last time I'd had an appt for 6 mo. No one was on the schedule for the whole day when i booked. I specifically sched thurs 3.10, last appt so I could get to golf right after. Tuesday confirmed 3.10. Thursday 11.47am reminder of my 1.30 2pm call, I missed my appt. BFS! I'll find a new Dentist after this *11 mo ago repeated requests. Finally getting my records so I can see a dentist. Correction... still waiting on records.

Terrible customer service. The sign on the wall says "no surprise bills" but they will bill you…read moreincorrectly.

Kudu's to the dental hygienist named Lady. I have artificial joints and Lady asked if I had taken…read morethe anti-biotics I am supposed to take before dental work. I had not so Lady gave me the proper dosage in the office, at no charge. Also, I have a very active (easily triggered) gag reflex. Lady was very patient with me, pausing her work every time I gagged. My gagging was not her fault - I can tell when a dental professional is careless or not. Lady is NOT careless. On the contrary, Lady is very thorough, careful, and caring.

I walked in on a Monday afternoon when the night before something went wrong with a tooth while I…read morewas flossing. The administration in the front office promptly scheduled an appointment, which surprised me considering how busy they were. Within 2 seconds of sitting in the chair the dental assistant determined it was a filling and not something more serious. I was immediately relieved I didn't chip a tooth or god knows what else. Despite being an adult, I'm afraid of needles in my mouth - (I've had bad experiences at other dentist and can remember how painful some of the injections were) but when Dr. Van administrated the numbing injection I didn't feel a thing and she talked me through it the entire 5 seconds. If it was publicly acceptable to shed a tear over something like that I would have on the spot. She had me out the door in less than an hour and the quality + care I received was great like it's always been at their office - (when I went to the dentist 2x a year like I'm supposed to) I also don't have insurance but the bill was still affordable and I'd be 3x as much for their care if I had to. I will never go to a different dentist for as long as their establishment is ran by Dr. Van and her team. Thank you for the painless, efficient and amazing treatment!

This was my first time using them.Great care. Super nice facility. I was impressed with the service.read more

My husband started the process of getting a dental implant at Citrus Tower Family Dental 20+ weeks…read moreago. He was recently placed on Hospice care in February and was told by his oncologist to discontinue the remainder of the dental procedure. I have called Citrus Tower Family Dental several times, talking to the "office manager" repeatedly about receiving a credit for the balance of the $10,000 he paid in advance, as he did not finish his treatment plan. She kept telling me she is "looking into it and will get back to me." No return call from her was ever received. After a month of waiting for some kind of response, I finally went in-person to their location in Clermont. The girls behind the counter had no idea how to help me and went to talk to the office manager. After waiting 30 minutes, the "office manager" finally came out and gave me the same runaround again; I'm researching that, etc. Still waiting 45 minutes later and No Answer as to what credit is due me. After putting me off for the third time, I directly asked the "office manager" how hard is it to print out his account and give it to me? She told me refunds are handled by their corporate office in another state. I asked for their number and after first refusing she finally, FINALLY gave me the corporate number and a printout of the refund due as I requested. No wonder she was balking at helping me; the refund due was almost $5,000! Thank God the person at their corporate office was willing and able to help me finally get this resolved. She apologized profusely for the lack of customer service I had received, promised to get my refund sent out as soon as possible, and gave me her direct number to reach her if I didnt receive it within two weeks. She was very compassionate and empathetic of our situation. I can't vouch for the care you get from the dental staff, but I can say that the office staff is Clueless re: customer service! The corporate office agreed I should have never had to go through this to get a refund that was due me. I would STILL be waiting for this refund if I hadn't personally gone in to their office and demanded it, which Should Not have been necessary.

Someone called me from your office just now and I tried to explain regarding the Billing issue for…read moremy wife and she hang up phone without listening my concern . Still The claim not submitted to her insurance . I need to talk with someone who can help me on this. I tried to call several times but no one getting back to me . I am not getting any response. Please help me on this to resolve this matter.

I consider Dr. Kasem more than just a dentist, he's an artist! He uses the latest technology…read more(camera imaging, 3-D printing and computer renderings) to give you the proper bite and cosmetic look for your teeth. He and his staff work well together and are extremely attentive to patients needs. I suffer from anxiety and panic attacks as soon as I am put in a dental chair, but after one visit at Restoration Dental, all my worries were put at ease, and I actually looked forward to each visit to see what new alterations we're being worked on in between visits. He made sure to correct my bite and gave me a full set of caps on every single tooth, giving me that pearly white smile that I've always wanted. No more having to artificially whiten my teeth of my selfies on social media... and I simply smile more often now. One of the best decisions I've made was to have the work done at Restoration Dental! -A Happy 68-year old!

If you are looking for a dental office this is your place. The staff is SO friendly and so are the…read moreDentists! I've seen both Dr. Nguyen and Dr. Kasem and both are so sweet! They both made me feel so comfortable. I feel like most people associate the dentist with pain, fear, anxiety, etc but I left yesterday feeling so cared for! My procedure (I had a tooth removed) was easier and faster than I was anticipating and i'm in no pain today! I never thought i'd leave the dentist feeling warm and fuzzy but I do after leaving Hancock Village Dental!

It took us a long time after moving to finally find a dentist we truly love, and I'm so grateful we…read morefound this office in Clermont. From the very first call, the staff has been extremely kind, welcoming, and responsive--they always answer the phone and are completely honest about what I need, when I need it, and what they recommend. There's never any confusion or pressure, just clear and genuine communication. The financial coordinator was absolutely wonderful. She took the time to explain everything in detail, broke down exactly what our insurance covered, what we were responsible for, and worked with us to make sure we understood the costs upfront. She was so kind and patient, which made the entire process stress-free. And Dr. Seth Calish is truly the best. He is professional, caring, and incredibly knowledgeable--I can't recommend him enough. You can tell he genuinely cares about his patients and their comfort. The office itself is spotless, extremely clean, well organized, and beautifully maintained. The environment feels calm and welcoming, and the staff truly elevates the entire experience. If you're looking for an honest, caring, and top-notch dental office in Clermont, I highly recommend this one.

First time, First impression, awesome place they will…read more Give you options and give you some insight on how they will work out and how they will help your problem.

The dentist is a really good one,IF you can get anyone to ever answer the phone or call you back…read more Awful way to run a business and I'm going everywhere. Great dentist, but shabby management, go elsewhere! That's my opinion and it's experience based with these people.

BEWARE of incompetence and unethical practices from this dentist. My family member went to this…read moredentist and he had a new employee trained on creating a partial denture. The process took 2 hours and we had to return several times to get it fixed. The dentist was clearly annoyed that we kept returning to fix his incompetence. Unfortunately he made us pay in full before we started the work. He then claimed we exhausted all the funds because we returned so many times to fix the problem.

I found that Dr. Haidar and his staff lived up to all the reviews I read. Although it was my first…read morevisit, Dr. Haidar's and his office staff' s professionalism and friendliness immediately put me at ease. You can tell they truly care about their patients.

I visited Dr. Ma at Lasting Smiles Dental care right by Meadows Mall and my gym / waterpark on July…read more2nd and 3rd for a final Deep Cleaning. They assigned a lovely girl named Linette (spelling ?) to me. I was apprehensive at first due to her young age but her technical ability, sensitivity, and most charming personality disarmed and put me at ease immediately. She was so easy to talk to and we had a lot in common. I hope that she knows what a pleasure it was to meet such a talented girl and almost wish that I needed more work just to be near her again. Kudos to Lasting Smiles and Dr. Ma for having such a beautiful staff. They can inject, drill, or cut me anytime. Be well.