We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

Jim was an absolute pleasure to work with. Very communicative, professional, and has a high quality…read morework product. He helped us with a mold remediation and reconstruction project and not only are we very happy with the end result, but he made the process as easy as possible for us - even spending time chasing down answers from our insurance company. Highly recommend.

From the owner: Water and mold damage restoration. One stop shop. We mitigate the damage, handle insurance issues…read moreand can rebuild your damaged home.

These guys were great! I was very pleased by how courteous and efficient they were and the price is…read morevery reasonable - we will be repeat customers!

They did an excellent job from start to finish. Communication was clear and professional, and…read moreeverything was handled efficiently. We were especially impressed that they were able to come out the very next day. We would definitely hire them again in the future and wouldn't hesitate to recommend them to others!

UPDATED: Owner…read morecalled and totally turned the ship around. 5_*** Similar experience with customer service. Not a clue on the industry. They wanted $100 to come to a fire job that's 4 blocks down the street. Going elsewhere.

I would not recommend them! Oscar, the project manager, struggled with communication and handling…read morethe job effectively! Don't waste your time and money!

Jorge did a a kitchen remodel for me. He installed back splash, put up new lights, installed…read morepaneling on the island, and helped to find a great team to replace and install new counter tops. He also installed new interior doors. Working and communicating with Jorge was very easy! He picked up many of the materials, especially the heavy items which was very convenient and helped tremendously given this was in a condo building with steps. Would definitely use Jorge again for future renovations!

Jorge fixed our basement after flooding! He was able to show up quickly, gave us a competitive…read moreestimate, and was able to start work promptly. He and his team expertly installed our new tiles, patched our dry wall up like new, and did an amazing job w/ finishing and painting. He and his crew was easy to work with, did a great job, and finished the project on time. Would definitely recommend their services!

Johnny on the Spot did such a great job with a couch and chair I needed cleaned. I have a vintage…read morechair that I've loved for years, and I recently found a matching couch on Facebook Marketplace that was too good to pass up. Since the couch had been sitting in a basement, I knew I wanted professional help before bringing it into the house. From the start, they were easy to work with and quick to respond. Their rates were affordable, and the service was excellent. Michael and Ziggy were great -- professional, personable, and careful with older furniture. They cleaned both pieces thoroughly, gave me tips on drying them out afterward, and made the whole process feel easy. The difference was noticeable right away. Everything looked fresher, smelled clean, and felt ready to actually enjoy in my home. I also appreciated that they could do the cleaning right in my garage, which made things even simpler. I'd absolutely recommend them, especially if you have older furniture or secondhand finds you want cleaned up the right way.

These guys are great! The experience was pleasant and easy from the first phone call to the…read morecompleted cleaning. Pricing was reasonable. For context, I had my sectional couch cleaned and it looks almost new! I have a *very messy* toddler and English Bulldog, so there was a LOT of clean up to be done, including several stains. Will definitely use them again!

We had some moisture issues at home and honestly didn't know where to start, but General Moisture…read moreSolutions made the whole thing a lot easier. They were easy to communicate with, showed up when they said they would, and took the time to explain what was going on without overcomplicating things. You can tell they know what they're doing, and they didn't try to upsell anything unnecessary. Everything was handled professionally and the situation improved a lot after their work. Really glad we went with them.

I contacted him via Yelp. He asked for me to email him. I then had to email him 3x for a…read moreresponse. At which he gave me a 1 hour window and I then confirmed right after I would meet him at my home at the time he suggested. I reconfirmed with him during the window he had confirmed as it was a Friday and he gave me a one hour window and was concerned he may not show up. Then he responded that I never confirmed (which i did and showed him the screen again) and he said it's too late and he could not make it. Very bad business to have someone wait after you already confirmed and had to email so many times to even get a response. I am not about to chase someone and this is poor customer service. It's unfortunate as we waited for him and he never showed up and made it seem like this was as our fault? So odd! Don't recommend unless you want to chase him over and over

I reached out to Simply Mold Gone on a whim, when our closet installers found mold under one of our…read morebaseboards. Robert and his team came out within 30 minutes to assess the damage (for free) and started the work the very next day! They came at the exact times I was told and remedied our mold situation in 1 day! All for an affordable price. Highly recommend this company!!!

I live in a 26 year old brownstone in Old Town Lincoln Park area. Building just constantly has…read morewater issues and we brought these guys in to help with mold remediation. They did a nice job looking around the house, finding the problem spots and fixing it up. Showed up on time, very professional, good communication. Would recommend and I'll prob unfortunately be using them again in 5 years when we have something else break

We had some mold in our new home and hired them to take care of it…read more Patrick is very knowledgeable and explained everything that was being done in the house. The crew was very polite, worked quickly and everything was clean and back in place in no time. The price was very reasonable for the work done.

Stay away. Read the owners response to bad reviews (yelp or google) he argues with all customers…read more That says a lot. Professional companies do not do this even if they believe they're correct. When trashing drywall and materials as expected, they were not supposed to trash anything personal. When the trash bags were outside we found a trophy, old family photos, blankets, medals and more (some in photos). I don't know if I missed more, I hope not. Owner claims we are liars and did not look through bags. I attached camera proof of me looking through the trash because of this. Don't know why he would think this is a lie because I can prove I did. Company showed up announced last day to pickup machines, 2 hours after scheduled time. Owner claims we "screamed and called them names," during this interaction. We have cameras and this encounter on video. No voices were raised or names called. That is pure slander and untrue. Company would leave after 2 hours of work and say they need to return next day (more than once), after you've already taken the day off. I have filed a complaint with the BBB, owner responds, said I called him/his company names, yelled, was "abusive", that I messaged him on weekends, and much more. All of these things are slander, I was nothing but kind to them. Phone records, cameras, and photos prove I have never called this person on a weekend and his other claims are lies. Company does messy work, randomly will damage things (shown in photos). Mold inspector said he can tell his work was not properly contained, this is a health risk. He also said 8,316 dollars is ridiculous for what was done. I showed company owner black mold on baseboards prior to work (pictures show). It was left and my home has failed the 2nd (final) test. Owner had a problem with us keeping our animals locked away during work. We made sure we were home and told him many times to let us know when they need to enter that room with the animals for work, they failed to ever inform us when they want to enter the room and then blamed never getting to it on us. Company left our front and back door wide open for extended periods, as long as 3 hours sometimes, for anything to get in. Owner claims he knew the first air test would fail and I wasted my money. I have a message from him on 01/15 of him claiming otherwise, I will attach it below. After feeling the work was done (shown via text), an air test failed, and owner claimed he absolutely never thought the work was done. Another example of random unprofessional lies. After this test fail, owner said our bar NEEDS to be gone to pass. So I allowed him to rip it up, re clean basement and tested again. Test failed again, so the bar is gone for nothing. I hardly spoke to his employees besides an occasional thank you, and owner says one "quit because of me." Then he said he fired one over me. Thy makes 0 sense. Company unplugged our basement fridge and we didn't notice for days. I asked them to please leave original doors and frames, they ripped every single frame up anyway. I would've allowed them to if they told me they needed to. Owner said we had a pipe leak. Within 24 hours I had a plumber out who fixed it. Later on owner claimed we "had a bathroom flooding the basement and argued with him about it," this is an example of the owners slander. I can prove I had a plumber there asap and never argued so I don't understand the random lies. This review is to warn.