They have not done any work for me. They stopped by and offered an inspection. Told them I was very busy but the next day at 1pm would work. I did not receive any information for a change of time. Unacceptable I will be looking elsewhere. read more

My expectations were exceeded.  After a hailstorm chewed up the roof, peppered the gutters/downspouts, and punched holes in the skylights, James T. from RESTOR put us on the pathway to not only a restored home, but a new and improved home.  Our Skylights give a seamless view to the sky unlike I have seen before and provide noise dampening that I was pleasantly surprised with.  The roof has a showroom quality and the new black gutters & downspouts (which James T. recommended) look absolutely amazing.  My wife and I would have never considered such a bold color, but I am glad we went with James' recommendation.  It gives the house a whole new look. It feels cool and classic all at the same time.  I recommend RESTOR in the strongest of terms.  James made the entire process painless, smooth, and as cost efficient as possible.  All the contract work was professional and speedy.  I have nothing but praise.  Thanks a million James and I will be calling RESTOR when work needs to be done. read more

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Ok so first of all, I read the reviews left here and there is no way all of these people did business with Restor. I'm not even sure where to begin with this place. The only positive experience we had was the project manager that helped us out. His name is Clint and he was a great guy and a pleasure to work with. Other than that, the customer service with this company is a disaster. Good luck getting anyone to return an email or address any of the issues you have with the project you paid for. Second, this company doesn't actually do any of the work at all. They basically just hire contractors to do the work so if you are looking for anyone that does the work, find an actual contractor because this company is not in the business of replacing roofs, they are in the business of taking your money and hiring somebody else to do it. We had our roof and siding replaced, both of which were done by separate companies. When we sold our house, the inspector found that there were large amounts of snow in the attic, something that would be unusual for a brand new roof. After five days of waiting for someone to respond to my issue, they sent the guy out that replaced the roof (NOT Restor), but of course he didn't leave any paperwork at all so I have nothing to give our new buyers to prove that there is nothing wrong with the roof and again, nobody will return any of my calls or emails. The siding company (whoever that was??) put an exhaust cover on the intake side of our chimney which was flagged by the inspector and I cannot get this company to return my calls or emails on this one as well. This place is a complete joke. Definitely go with anyone but this company, all of the reviews on here are clearly either paid for or written by friends of the owner. My advice to the owner of this establishment, respond to customers that have paid tens of thousands of dollars for a project. You have received all of the messages that I have sent as well as your secretary and customer service team and the project manager in charge of this. I haven't received any paperwork, documentation or answers to the problems that we have with our siding and roof. read more

We had our roof replaced a year ago. My son noticed our gutters were full which resulted in him finding our gutters were full of roofing nails. Not only did they not clean the gutters but left nails in them. I called their office and reported our findings to the receptionist but haven't received a return call. I referred them to my son-in-law last year and he recently reported it also - no phone call or follow up. About 2 months ago I received a letter saying I hadn't paid my bill and had to produce my check numbers and amounts. read more

You should not do business with this company. They refuse to give any records of their actual costs and will not give a final accounting. They installed my hardwood floor and it split in several places and needs to be replaced. I have taken them to court because they refused to respond to my request to have replaced. read more

James was out door to door soliciting today and after I politely explained that my roof has recently been inspected and I do not have need of his company's services proceeded to make about a 47 point turn in my driveway instead of backing out, drove over about $100 of plants, and threw gravel barking his tires. With this sort of behavior when trying to earn business, I can only imagine how little care would be taken once you've committed to working with Restor. read more

Unwanted solicitations by salesmen after 5PM on Memorial Day weekend. I'd never use a company that shows such little respect for potential customers. read more

Super-happy with our new roof installation by Restor, in Carmel, IN, who worked quickly with our insurance company (within days) to assess recent storm damage--wind & hail. James T. & Vanessa, the insurance specialists with Restor, and Max with his roofing crew, were all expert and professional from start to finish---and truly cared about answering any question we had. Everything looks top-notch and went smoothly from 1st meeting to final clean-up! read more

Restor Property Restoration - a view from the roof - General Contractors Near Me - Carmel, Indiana

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This company is an sham. Do not do business with them. They replaced my roof 1.5 years ago and with the first rain there was a leak. After more than 30 attempts to get a hold of them they sent a "roofing" guy to fix the situation. Next big rain, even more damage. I called them again, no response. After another 10 attempts they sent another person to fix the situation. I am hoping the leak is fixed, but the drywall is a mess and insulation needs to be changed now. I can not get a hold of them no matter how many times I've called. I filed a complaint with BBB and believe they may be in chapter 7. This company is awful. read more

James and Brian, Nancy and I would like to thank you for the excellent service Restor Construction provided in replacing our roof, gutters/downspouts, and screens due to wind and hail damage. We were most impressed with the quality of the wo;k as well as the promptness in completing the work. All of the individuals on the job were most professional and skilled at their tasks. The crews were even careful to make suiVthere was no damage to our landscaping during the work. We only have praise for Restor Construction and have recommended your company to several of our friends. As a former teacher, I would award Restor an "A+" and several "gold stars." Also, thank you for working so closely with our insurance provider. Things could not have gone more smoothly. With appreciation, Robert and Nancy Brown read more

This company is a sham. they false advertised being accredited with the BBB. my roof replacement happened, and I got a bill for the full replacement service. But they never replaced my gutters. They did put in a few new screws to make it look like they did. After I called to inquire about my gutters, they sent a different "company" to replace the gutters. it was literally a random guy in a pick up truck with a hand painted sign on the door. My roof job went from being done for the amount my home owners insurance was gonna pay to some how me owing $600 out of pocket. The 1st invoice they sent me has a long list of weird charges, and now some how I owe just under $2000. when i called to ask about the different charges, No one could explain them to me. my next invoice all those unexplained charges disappeared. I get a call today saying they need to close me acct, I told the secretary that I could take care of $150 of it to day, and get yelled at. Suddenly they don't do payment plans, but the sales guy i gave my insurance checks to said that payments were fine. they now threaten to take me to small claims court and to put a lien on my home. Avoid these shady thieving SOB's. read more

Do not use this company.... They are Shadey.... It has been and still is a nightmare. It is the worst company to get anything done to your home. They cause more damage trying to fix the things that require repair. Their employees are not licensed and when asked they act like they either didn't hear you or they don't understand. We have had to deal with them using cheap material and trying to pass it off as good quality material. They have lied about numerous things like saying they fixed and replaced things they hadn't and got caught. They employees/workers more like day labor so stole from us while working on our home. RERTOR didn't care that we were stolen from either. When talking to them they made excuses for their day labors. The employee Exekiel lied, cheated, and he also lied and said he was a licensed electrician. While acting like an electrician he was messing with wiring and our breaker box. He came clean after I told him I was calling IPL. He was caught in several lies too many really. The employees work like they were just picked up off the side of the road and brought in to work not knowing how to to anything that was required being repaired or replaced. We would have been better of trying to repair and replace things ourselves, than going through RESTOR. The main people we dealt with is Brian King, Exekiel, and Sarah Zofkie. Brian is supposedly no longer with the company. Don't trust him either. He's a smooth talker, comes of as trust worthy, but don't let that fool you. He's the same as the rest of the employees we have had the misfortune to deal with, he shadey as well. Sarah Zofkie is rude, she has no customer services skills what so ever. She yells, threatens, and will hang up on customers, just because they want their home fixed correctly. This company doesn't deserve to be in business. read more