The owners and employees here have incredible customer service, their work is very clean, neat, and timely. They gave me exactly what I wanted for a reasonable price. read more

They do a good job but $2.50 to launder a shirt? Not dry clean. Just launder. Too expensive.

Got my wife's shoes fixed here and they did a great job. She's happy = i am happy (: Friendly and professional service. read more

Reston Vallet - Dry Cleaning Near Me - Reston, Virginia

They are our top source for alterationa. They have aleays done an excellent job with hems, sleeve shortening, zipper repairs etc. Even did my simple wedding dress alterations. Also had shoe heals fixed. Would recommend read more

I have been coming to Reston Vallet for 15 years. They have done an outstanding job! Both dry cleaning and tailoring my clothing. The owners are pleasant and professional. My clothes are cleaned well and they have never losing an item- ever! read more

Good service and very friendly staff. Would recommend to anybody who needs good and reliable dry cleaning.

Nice enough, but shirt came back badly pressed with creases starched in. Also when I asked for collar supports to be put on the shirts after laundering I was told "we have too many shirts to bother about that " or something very similar. The guy in there is polite and helpful. read more

Came here because our current dry cleaners is temporarily closed (machines under repair). EXPENSIVE. Order that costs $30 at old place was $48 here. I looked at old receipts, everything 50% more at Reston valet. They did a nice job, but won't go back again unless it's an emergency. read more

Customer service is good and they do off site shoe repair which is also good. However their prices are really expensive and their laundry/dry cleaning service is not great compared to cost. There is another dry cleaners less than 1/2 mile away that charges 1/3 to 1/2 less per item for cleaning. Not worth paying upwards of $50 for a few shirts and pants poorly done when down the road you can pay at most $30 and get better quality. read more

The quality of the dry cleaning is good, it's just too expensive! $6 per item to clean. Nope. I got pants hemmed and they did a good job. I'd recommend them for simple alterations. read more

I've been going to Reston Valet since I moved to Reston in 2006. I'm pretty sure they are not the cheapest in the area with all the one-price cleaners around, but they are super convenient for me in the North Point Shopping Center. I've always had good service - clothes turn out well, always on time, professional, friendly, and the one time a stain didn't come out they offered to clean the item again for free. They take credit cards and also do shoe repair. I had a pair of sandals fixed and they are better than when new! read more

Brought in a beautiful white silk sweater, they returned it streaked with yellow and ink. They felt badly enough, but this never should have happened! What dry cleaner runs their things through with ink?? They also lost an item of mine a few hers ago, which they denied (twin piece sweater set, only got 1 piece back). I gave up then and returned to give them another try. Big mistake! read more

Walter does an amazing job repairing and altering shoes. He's dyed leather shoes different colors, lowered heels, fixed buckles, the whole shebang. The quality of his work is unparalleled and his prices are reasonable. If you can dream it, he can do it. read more

I've had no problems with my dry cleaning here and the staff is always very nice. Can get same day service if you drop it off before 9:00, otherwise it'll be ready the next day. Probably not the cheapest in the area but seems reasonable for the quality of cleaning. read more

They are very expensive and if they did a great job, then it would not be an issue - but they do a HORRIBLE job. I took a drape in to be cleaned that had red wine splashed on it - they never even treated it for stains and then folded it so I wouldn't notice that they didn't get it out, I threw it in the washing machine after treating it with stain remover and it came out perfect. I took it to them to be pressed and they charged me $15.00 (10.00 less than having it cleaned) - they did an ok job - not great - just ok. I took the other panel in to be pressed and they wanted to charge me $25.00 - the same as if I was having it cleaned and pressed!!! I will find another dry cleaner. Only choosing 1 Star because I can't choose 0! read more

I should have posted this review last year as this is when it happened but I just pulled out my gorgeous leather jacket from last fall and I decided I needed to post. Last year I found the PERFECT (quite expensive) leather jacket. However, it was the last one in my size and there was a two inch tear on the shoulder on the seam. This was a very easy fix as it was just an issue of sewing back the seam (it was not a hole), so the store gave me a discount and I bought the jacket with the intention of getting the tear fixed. I took it to Reston valet (because they did a decent job fixing some of my shoes earlier) and they said "no problem, easy fix". When I cam to pick up the item, lo and behold I come to find that not only it looked like a 7 year old sewed my jacket up by hand but on top of the awful stitching they used super glue. GLUE!!!!!! ON high quality LEATHER!!!!! this is unheard of, especially in a supposedly professional shop. I then took my jacket to my normal tailor and they said, and I quote, "whoever did this to your leather jacket should be shot". My tailor said it couldn't be salvaged because of the glue and I should never go there again...and I haven't. read more

I've been going to Reston Valet for many years, but something happened recently that will ensure I never return. I noticed a tear in the elbow of my left sleeve on my button-up dress shirt. Upon closer inspection, it was a tear where the shirt had been previously patched. I purchased the shirt new, have only taken it to Reston Valet for cleaning, and never paid for nor was never notified about a patch. Since I don't know how to sew, the only people who could have patched it is Reston Valet or whoever they outsource the cleaning to! I took the shirt into the store and spoke with the ladies at the front who denied having put in the patch. Asking to speak to a manager was met with a reply that they don't have one. I'm easygoing and wouldn't have cared if they accidentally ripped the shirt and told me, but to rip the shirt and put in a patch without telling the customer is completely dishonest and unprofessional. No attempt was made to provide me with a refund for the residual value of the shirt or give me store credit. For their dishonesty and inability to rectify the situation, I will never return. read more

Ladies beware! I have been using the Lincoln cleaners in Mclean for years and they do a great job. Since we moved to Reston, the trip to the dry cleaners in Tyson's became very time consuming so I decided to give them a try. I dropped off 3 sweaters and told them that they are dry clean only. Upon pick up, the sweaters looked like they went through a porcupine, pilling everywhere. They were ruined! When I showed the ladies at the front the damage, they said that my clothes were probably like that when they arrived. Well, it so happens that I have a duplicate of 1 sweater in another color. I went home and brought it to show them. This one was dry cleaned at the dry cleaner in Tyson's and looked brand new despite of several dry cleanings, unlike the ones I just picked up. The ladies said that they don't usually have problems and all dry cleaners use the same machine and products. She offered to give me a refund on the dry cleaning cost of one of the three $70 sweaters she just ruined. I walked out and told them I would never come back again. If I could give them -5 stars, I would have. read more

If you're looking for average service and to be lied to on occasion, this is the place for you. Have used them on & off for about 4 years, generally fine as a cleaner - my most recent experience has me going elsewhere for good. The tore a 4 inch hole in a long sleeve button down and then told me that was how I gave it to them. Unfortunately for them, I am one of those detail oriented people who checks each article I drop to ensure they don't need a button fixed, or stain removed & there was no way I gave them a shirt with a gaping hole in the sleeve. I understand shirts get damaged in the process and would have accepted a "we made a mistake" explanation, but the lady lied to me, over and over about how they never sent the shirt out - the same shirt that had a neatly pressed collar (I throw all dry cleaning in a bag that sits crumpled in my closet until I start to run low & need to drop off), and tag on it that said "Reston". If it were never sent out, why tag it, and how did the collar get that fresh pressed look - apparently when they were figuring out how to lie about tearing the shirt, they forgot to wrinkle it up again and remove the Reston tag. I've had other issues over the past year, including being double charged, which they were again adamant that they were right about (until I brought in my credit card statement), that should have served as a sign to find a more reputable business, but decided to keep the "kick me" sign on my back for just a little longer... read more