I normally don't write reviews unless I have had a really bad experience. BJ's certainly has a…read moreloooong way to go compared to Costco (I have both memberships!). However, I've noticed a positive change in the customer service here in Stoneham - both at the store and at the tire center that i feel i must acknowledge. This particular one is a shout out to the guys at the tire center in Stoneham. I've had 3-4 interactions in a week, including multiple phone calls and a tire rotation appointment. They have always been courteous, proactive and very responsive! Keep it up guys! You're appreciated!

Vanessa at customer service is amazing! When we first arrived, she processed our new member cards…read moresuper efficiently and with a cheerful attitude, which happens so rarely these days. After shopping for a while, my 91 year old mother felt weak and faint. Vanessa came to the rescue with water and a granola bar, and made sure we were all set by staying with her while I checked out our cart. Thank you for your prompt response and your awesome kindness, Vanessa, you're the best! Note to maintenance: The water fountain near the restroom should be fixed.

Long Checkout Times: Even with multiple lanes open, shoppers frequently report long lines and,…read moresometimes, slow-moving self-checkout, according to The Street and other shoppers. Chaotic Crowds and Parking: The biggest complaint is the packed parking lots and crowded aisles, particularly on weekends.

My mom and I went to Costco to get gas (best prices in the area!) and do some shopping. We picked…read moreup a big, beautiful pot of mums and some other food items. We were in and out in a reasonable amount of time. The gas discount alone pays for the yearly membership.

Very communicative and great value. We order in a bulk order for Tofu every week and they have been…read moretimely and communicative.

Across the road from Food-Pak, Good Seasons a mom and pop shop that sells wholesale food to a lot…read moreof restaurants. Chinese & Thai, they have fresh produce because of the small facility they get their stuff everyday.

Fantastic Costco! The staff is friendly, helpful and welcoming. There is a vast array of high…read morequality food, including prime beef. We bought some filet mignons that were better than any $$ steakhouse and the prices on staples like TP are better than anywhere else. I used to go here with a friend but finally broke down & bought a membership and I'm glad I did. It's crowded on a Saturday morning but in a fun, energetic way.

IF YOU NEED TIRES THIS IS THE PLACE! We had a family emergency. The Tire Department stepped up to…read morehelp us help family who is a Servicemember. We needed a tire replacement ASAP in order to travel. Words can't express how thankful we are to the men and women at Costco. Bless you all!

For those in the food industry, it has everything you could possibly want to run your operation!…read moreBut for those who want to entertain on occasion and need supplies and food, you have found the Holy Grail! The service staff are helpful snd answering all your questions! But if you're good at judging local prices you will notice it is a great savings in bulk! They have a great check out system and carts all around to carry your items! They check and double check who's in the warehouse and scan everything before leaving!

Rodents. Filthy. Drunk or high employees. Coded product. Overall much better off with a national…read morefood supplier for the 10% savings.

Really like to come here…read more Never had a bad experience here. Unlike some other stores I could shop at. There's another store I can get groceries at but the checkout lines are Always crazy. A bunch of people that look like that want to fight with everyone in Line. But here at BJ's is perfect, never ever a bad experience. It's really neat and clean. The Checkout lines are sometimes busy but it's not like some other stores I have shopped at before. The only bad thing is prices are going higher, and Not Lower :((. But BJ's has everything you may need.

If you have an issue, don't go to their "support center". They outsource this department and the…read morestaffing there is truly tone death. In fact, my experience with Ariss was so pathetic that I am terminating my membership at BJ's and driving the extra 20 minutes to COSTCO where I was loyal member for many years, and treated as such, before I relocated. BJ's promotion promised a very specific membership sign on reward. Their support center executed the old "bait and switch" by conveniently changing the wording of the original terms of the promotion.

One of my favorite places to shop! Always a great experience and value. But the cherry on the…read moresundae is stopping at the cafe for some of the most yummy, wallet friendly food in the known universe. As a food manufacturer, I look for the places in America where a mom or dad can bring magic to their children's eyes without breaking the bank and no place, repeat NO PLACE does it better than Sam's Club! It's hard to believe the family friendly pricing is real, but it is. After shopping, I settled into a Jumbo All Beef hot dog with fresh onions and a packet of Frank's legendary Sauerkraut. The condiments were actually Heinz, and not some Chinese knock off (That was a really, really good joke, for those of you with NO sense of humor!). I asked if I could have 2 cups of onions, as they are a superfood always on my list, and the attendant said yes! I was psyched! I assembled a hot dog fit for God and had a 128 ounce Mountain Dew (That was another joke, you fool!). I could barely finish it, but I did! The punchline... that feast set me back ONE DOLLAR and FIFTY CENTS! I thought a hungry family of 4 could actually eat what I just ate for 6 bucks! That made me happy! Very happy! But wait...there's more! I couldn't walk out without adding a full size pepperoni pizza for 20?, 15?, 10? no $8.99, and it's not a bad pizza at all. The toppings and cheese are abundant. The flavor is great, and it is very filling. But the secret is, if, when you take the pizza home, because you couldn't possibly eat it after that hot dog feast, you put a slice in a hot skillet with some olive oil, and re-heat it, you will experience a slice of pizza that many unscrupulous establishments would have no problem stealing 25 bucks from you! The point is, Sam's Club is almost providing a humanitarian aid to America with the good food they serve at a really good, hard to believe price! Go Sam's!!!!!

Again, only reason for me to come here is gas. Tire service is horrible, I called multiple times…read morewhen I had flat but could not get through. After 10 calls I ended up talking to store manager. He said person at the desk of tire service only speak Spanish, so he doesn't answer calls. Enough said.

The pace is always busy snd the shelves are always full and stocked!…read moreGreat items snd great products plus it's a treat to walk around and shop and also yo sample food products before purchasing them! The employees are helpful the store looks great and it's always nice to walk around slowly to actually look at each location to see what's there and maybe pick up something you never tried! The only draw back is the parking and drivers who at times are aggressive or rude but once parked and entered you are in a different world! Value depends on the customer for to be an informed customer cause many times I find that items here are more expensive than BJ's for the Same item and BJ's has some items higher than Costco so SHOP INTELLIGENTLY!

Came here with my uncle. We were looking for a memory foam mat for the bathroom. The box case there…read morelisted the color beige, crimson, green, and gray. There's no gray mat to be found. The bulk shrimp, and bulk sandwich looked old and the only good thing i found today is my favorite coffee. The staff on counter where you return things are very friendly and timely processing my returns. Definitely not my day today