This place is filthy. The first thing we noticed was dead flies all over the room floor. Being…read moreexhausted after a long flight, we decided we were just there to sleep anyway. But the tv didn't work, the toilet ran loudly and in the morning when we tried to get showers we found that the faucets don't work. There was literally a spiderweb in the tub drain. When we complained about the shower, the office manager told my BF to "pull the faucet in a manly way". This phrase has become a running joke between us. If you must stay in a Motel 6 in Tyler, try the one on the south loop.

Actually 0 stars. They have a sign out from that says starting at $39.99. We just wanted a cheap…read moreplace to stay to pick up an RV at camping world. We drive about 5 hours to get here. They charged us $79.99 for a king bed. The room was dirty. The molding was coming off of the wall. It was supposed to be a non-smoking room but it reeked of smoke. The shower was pretty much broken and it took my boyfriend pulling hard on it to get it to turn on. It was very noisy and the room was so lit up from light outside it made it impossible to sleep. The door leaked air badly. If you know what's good for you don't stay here.

I am a disabled senior that has to go to Tyler Tx 8.31.23. I called to make a reservation n was…read morerefused a room because I am in a wheelchair, even though their website states ADA!!! When I argued with them and informed them that they could not legally deny me a room because I'm in a wheelchair they said I was a liability. Then I asked to speak to the owner. He informed me that handicap room was not available when the previous gentleman had already said, they didn't have handicapped rooms! Again, I stated that it was illegal to deny me a room. I was looking right at the website and the rooms are wide enough for a wheelchair. It is sad to see any type of discrimination in this day and age.

Thieves!!! They lied to me repeatedly about returning my deposit and used extreme profanity when I…read moretold them that they were stealing from me. The guy even told me to "prove it!" He tried to tell me it was my banks fault...who knows how many thousands of times the thieves have done this to people. AVOID AT ALL COSTS! UPDATE - 6/25/21 - I called this place more than a dozen times before my $25 deposit ended up back in my account. If you are willing to go thru something like this to stop someone from stealing from you...knock yourself out. (I checked out on the 13th and was told, at that time, that my deposit would go back into my account "automatically.")

Reasonable priced, and clean. A little hard to find the parking lot, but very secure.read more

This Quality Inn has seen better days. I was in town for business and spent one evening here and…read morewas glad it was for one night only! Upon getting out of my vehicle, I was greeted by a pair of dirty panties in the parking lot, and shady people loitered about the premises. The building itself appeared to have once been a classier place, as there is a restaurant on the property that has since closed. The check-in process was very slow and the person behind the front desk seemed unmotivated and there was a slow-moving queue to check in. Overall, the lobby appeared to be in acceptable shape but the hallways and elevators are jaded. There appears to be a high level of security here as the corridors have a generous number of security cameras installed. My room, a single-king, had furnishings in good repair, an HVAC system that was clean, a mini-fridge, microwave, coffeemaker, and even had a smart TV in it. Although there is acceptable WiFi, I could not get the Smart TV to connect to it. The bathroom had a lighted mirror and a jacuzzi tub which I did not use but the shower water pressure was good. However, the room ceilings were stained and overall the room felt dingy. My room had a balcony but the views were of the filthy premises and a swimming pool that seems to have been out-of-service for some time and now looks like a cesspool. The walls of this Quality Inn are quite thin and the rooms were not well sound-proofed, as I could near intimate noises coming from the neighboring rooms while I was in the hallway. There is a decent breakfast served in the morning, with cheese omelets, waffles, toast, pastries, and cereal. Overall, it seems that this Quality Inn has seen its glory days past and is a hotel that is in decline. There is certainly room for improvement, and I would be hesitant to come back for another evening if given the opportunity to spend another evening here.

Worse hotel experience I've ever had. filthiest most non sanitary place I've ever encountered…read more Pictures must be from 15 years ago cause this is ridiculous. We bought our own supplies just to clean floor sticky remote sticky unknown substances on the walls n everywhere else this is a horror movie film set this can't be a real place to stay!?????

If I could rate this no stars I would , it's so disgusting , mold in the bathrooms , sheets were…read moredirty , rude staff , couldn't even open the door unless a staff member came because the sensor was broken , pls don't come here , would rather sleep in my car

Perfect for what I needed! Hot breakfast, clean room, nice sized refrigerator, friendly staff, safe…read moreand priced out well! Their weekly rate is $316 after tax, can't beat that. Strong internet, large tv and extremely comfortable beds. Would stay here again, plus there is a Denny's and a bar next door.

I stayed in room 121 on July 11, 2026. The room was dirty. The carpet was NOT clean. The bathroom…read moresink had definitely not been cleaned or the toilet. The microwave was dirty, and the sheets had not been changed. One of the bedspreads had many holes looking like cigarette burns. The hotel does not provide hand towels, only a hand towel and wash cloth handed to you when you check in, not already in your room. When there was a problem with my bill, the manager was not there the night of check in, the next morning, or on Monday morning when I got home. I emailed, and she replied back on Tuesday saying give her some time to look into it. There was no name given at all, just manager. She eventually denied my request for a refund for a night I didn't stay there. I just stayed at another Super 8 in April and had no problems. I will never stay at the one in Tyler again for sure.

Another business trip & had to use this motel. Typical family owned mom & pop motel where every…read morefamily ha a job to do lol. It was on a main road and i thought the traffic noise would be a problem but it wasn't. What was a problem was the room next door. It wasn't a guess room the family that owns the place lives in it. All day long all you heard was the door being slammed over & over. It was so bad the wall would shake. Not something you wanna hear all the time after you worked a 12 hours shift. Room looked clean but floors seemed like they hadn't been mopped in forever. Also they need to upgrade there mini fride ASAP!!!! Now the worst part in the room was the metal based beds. Every time you moved the bed squeaked or made a really loud banging sound!!! Needles to say we didn't get much sleep. The room was a nice size but they have the beds place way to close to the bathroom area. Also the TV sucks, it had like 10 channels. Key point the motel is located on a hill and has a really crazy uneven lay out. If you're disabled that would be a problem.

I stayed at the Town House Motel last week…read more My room was clean, the bed was comfortable, though the pillows were a bit weak. I like a thicker pillow to support my head, and these just were not cutting it. Really, the hotel is not a bad place. It's a bit old and run-down, but it is clean and usable. Food in the local area seems to be nothing but Tex-Mex, and you are going to have to drive a ways (and deal with the horrendous traffic lights of Tyler) to find any sort of variety.

I choose to stay in an efficiency. This efficiency has hard wood type floors, drapes, bed spread,…read more& linens, all fairly new. Big screen TV, several channels. It was very clean. Everything worked. Quiet, day & night. Hospital House is on n the medical district. Close enough for me to get to Christus Trinity Mother Frances - at the door to my son's room in 5 minutes. The office staff is caring & worked with me when I wanted to extend my stay. So pleased

This is an...interesting place…read more My mother and I stayed here for an overnight as my dad was in the hospital, which is less than a block away. I called this "Your Aunt's House", meaning when you're on a road trip and you have to stay at your aunt's house, this would be that place. Furniture is a bit mismatched and older (think 70s and 80s), and the curtains and carpet have seen better days. However, it had everything that we needed (including dishes, pots, towels, etc) for our stay. The price is certainly a blessing. We got two adjoining rooms (two bedrooms, two bathrooms, one kitchenette and one living area) for $110 for one night; you'd be hard pressed to find that same amount of square footage for a better rate at a chain hotel. Between these two rooms there were two double beds, a rollaway bed and a couch, so we could have probably crammed as many as five or six in this room. The beds and couch aren't the most comfortable, so I probably wouldn't push it, though. TVs in the both rooms featured cable channels and WiFi was available. The lady that checked us in was helpful and efficient, so no complaints there. The place is what it is, and if I found myself in the position of having a loved one in the next door hospital for an overnight, I wouldn't think twice about staying here again.