Requested and schedule drywall service. At the time the work was to be performed, the office called and stated that the laborer was sick. They wanted to reschedule for another two weeks out. I did ask since they had a cancellation fee for the customer, were they going to pay me since they cancelled at the last minute? They didn't think that was funny. I found another company that came out and complete the work three days later. I have no idea how good their work is. I felt that due to the delay that I should have been put on the schedule sooner than two weeks, since I had already waited to show up the first time. No worries. Plenty of qualified handmen out there. Won't call them again. read more

We were looking for an all-around style handyman that would repair items inside and outside of the home. I contacted Response Crew after searching and reading reviews. I had it narrowed down to them and one other. I sent my work request to both companies. Jennifer kept in communication with me through email which was super helpful as I was trying to work full time and get repairs set up for our new home. She communicated clearly and concisely and was straight forward about what they could repair, what they couldn't, and they would have to assess onsite. The rates were stated without hidden costs. The day of the scheduled appointment, I received a text message that advised me who the technician would be with a picture of him. Kelly was our technician and contacted me prior to heading out. He provided me an estimate of when he would arrive and even beat me to the house by a few seconds. He made sure to do a complete walk through with me on the items for repair that were on his list to make sure he understood what I expected and to make sure that nothing was missed. He explained any items were he would have to purchase materials and any items he may not be able to fix. Once the work was done, he had taken before and after photos for comparison and provided notes on my repair list that I had created. He again provided a complete walk through. The whole experience was great and I would highly recommend them to anyone looking for work to be done. I will use this company again if I have the need for repairs. read more

All I can say is Response Crew are professional handymen. We had Kelly and Derek in today to install my vent exhaust hood over my stove. They removed my upper right cabinet and pull out the stove. Mounted the exhaust and connect the electrical. Ran the stainless steel chimney to my roof and secured everything. They laid paper to protect my new cabinets and used cardboard on my floors. Cleaned up the hood with a stainless steels cleaner and vacuumed my kitchen. Very professional service. They called me one hour before my appointment to confirm time. Arrived on time. Completed the job ahead of scheduled estimate. read more

Response Crew - Exhaust vent hood installation - Handyman Near Me - Scottsdale, Arizona

I saw a few mixed reviews but I must say that for me, Response Crew, in particular Angel and Derek, were great! We had a few urgent requests as well as a few misc. requests that included, installing 2 new ceiling fans, swapping a few light fixtures, installing a new toilet, installing a Nest doorbell, and a few other minor items. For the company, if you see this, my only recommendation is better clean up procedures. I had to do a fair amount of vacuuming and cleaning the floor afterwards. Easy enough but that extra little bit could go a long way for people. Overall, great experience! Thank you for coming out on such short notice. read more

Used Response Crew as part of an AC install. AC was installed but some drywall needed repaired and was included in the package. Response Crew was a little hard to get a hold of. Their hours were basically the same as my working hours and I couldn't call when I was at work. Worker was friendly. Worker did a pretty good job, albeit the texturing was a bit off - better than I could have done though. I did send them a video of my project to see if they could help me with something more and they never responded. Would have liked to know what they thought about it and how they would have priced it out. read more

I post a recommendation on SL for an electrical service. Respond Crew "Handyman" said they can do it. I calls and told Jennifer what the problem/issue I have. She said her guys are great. However, when they sent me the worker. This guy was not experience enough to do the job, he asked to look for my fuse box to look for the switch t turn off the lights, I show him (obviously it labeled). He keeps turn the switch that are not active. I did it labeled. As for my ceiling fan that has little technical with the ceiling light. He wouldn't climb up to look (oh wait.. he didn't have a ladder) I offered mine. He also said this is "not my expertise, you need an electrician come out to run a wire for the light). I called the office, Jennifer said oh "he's great! He will do wonderful job. NOT.. he's a HANDYMAN NOT ELECTRICIAN! I made him leave and not doing extra work that I requested. Sine I don't want more issues when he's not electrician! However, next day Ruth called me and charged CC without my approval. I said I'm disappointed that you send a handyman and electrician You should give me a discount. She said "they guys are do minor jobs. Well this is not a minor job when I have electrical issues". Stay away from this company!!! read more

The guys who did the work did a pretty good job. Like most handymen, they are good with drywall, painting and caulking but less talented in other areas. The office left some things to be desired. They want your credit card number before they do anything and they charge you without telling you when and what they are charging. Other handymen I have worked with--as well as plumbers, tree services, etc.--quote you a price and stick to it, unless you change the project. Read the fine print in the Agreement with Response Crew. It says that the estimate is just an estimate and they can charge you whatever they want to charge you when all is said and done. And they will not tell you what they are charging or why they are charging more until you see it on your credit card. I felt this was very poorly handled. Like most people, I don't like surprises and I don't like giving someone a blank check. That's how these guys operate. read more

Martin was fabulous and did a great job installing my fireplace. It was seamless to schedule the appointment and he did quality work within a reasonable time frame. Highly recommend this company for work around the house! read more

Mario was my Response Crew contractor to assist me with the following items, and these were the quoted estimate times. Keep in mind the worker is paid by the hour and includes any travel time to obtain materials once they vet the work needed when they come inside the home. 1. Fix the closet rod that is almost ripped off because the glue the prior owners used is not holding up the weight. One side of the closet has a square block and nailed in to allow the rod to be more stable, looking for the same thing to be done on 1 closet- depending on cost, may ask the same for 2 additional closets, though master is the top priority. - About .75 hr. 2. Fix the curtain rod in the master bedroom that looks like it can fall off. Will need minor drywall repair. - 1.25 hrs. 3. Move a large black canvas painting to be centered in the living room, we moved furniture around and now the painting is off centered, I also managed to nail multiple holes in the wall trying to hang this up the first time, will need those filled. - 1 hr. 4. Need to hang up 2 12x18 photo frames using a stud finder and ensure the photos are leveled. - .5 hr. I was pretty impressed. I received text message and email reminders a few days before the appointment, and another text day of, along with Mario giving me a call he was on his way. He spent about 2.5 hours completing the items-- I only had the one closet rod completed. I was pretty happy with the work completed, and would definitely use this company again. read more

We've used Response Crew for a couple of jobs now and it's so nice to have just one company to call for whatever kind of project we're doing. This time we needed an old, dilapidated pergola taken down and were quoted 2 hours, but it only took 1.5 and Chris and Joshua left everything spotless as if it had never been there. We really appreciate these guys! read more

I was very pleased with my interaction with response crew. We needed someone to install a vanity in our daughter's apartment. The scheduling was quick, the technicians were very professional, and did a great job. I was very happy to be able to get an estimate prior to their arrival. I would definitely use them for future repair work. read more

I have used Response Crew at least 10 times in the past few years for a rental property I own. I have come to immensely trust Jennifer and the whole company. They always do what they promise, they are on time, they do not over-charge or add items unneeded. When I have had challenging details, Jennifer finds a way to get it addressed every time! I have used them for: replacing 2 microwaves, a garage door & opener, repair and painting block walls, replacement of a front door, plumbing issues, electrical issues, and more I am forgetting! The techs are ALWAYS professional, patient, friendly, and knowledgeable. They have LONG-TERM workers, which says volumes about this company!! Rates are FAIR - they are NOT the cheapest, nor do they need to be. They are worth every penny I pay. read more

We purchased a slab door online and had it delivered to our home but needed a professional installer to cut the holes for the handles/hinges. We didn't want to do it ourselves because we had no experience and the door was solid wood and EXPENSIVE. I reached out to a total of SEVEN companies through Yelp and was starting to lose hope until Response Crew responded to my inquiry and said they could help! I am so thankful. The removed our old door and replaced it with the new one in about 2.5 hours. The team was communicative, respectful and thorough with their installation. They made sure to clean up, sweep and wipe everything down after the installation was complete. They really knew what they were doing and I am so grateful they were able to get the job done for us! Thank you!! read more

Response Crew - Interior of new door they Installed - Handyman Near Me - Scottsdale, Arizona

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Gary showed up masked and on time, ready to tackle the ceiling repair. He draped off the area to avoid the mess of pets tracking drywall dust thorough the house. He was finished right about the window of time the estimate came in at. He was friendly, professional, and performed quality work. We'll be using them again! Before, during, and after photos included. read more

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I live out of state, and my elderly parents needed handrails installed in their bathroom and shower, and a new shower head. Response Crew did a wonderful job! My parents also have 14ft vaulted ceilings and I did not want my elderly parents to be standing on tall ladders to swap out batteries for their fire alarms. Response Crew swapped out the batteries with no problem. If my parents ever need handyman work again, I will be calling the Response Crew. I had all the parts delivered from Amazon and available on site, and I just needed someone to install everything for them. Everything was quickly and professionally completed within 2 hours which is phenomenal. My elderly parents are very grateful! Highly Recommend!!! read more

Response Crew - New shower head for the tub, and new handrail in the shower. - Handyman Near Me - Scottsdale, Arizona

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Alan was here to fix some cosmetic damage on my scuttle attic opening and a wall that had been damaged. Arrived on time, finished before the time window. Was professional and respectful. Not only fixed what he was supposed to, didn't leave any mess behind. Left the place better than when he arrived. So pleased with his work, will definitely keep this company on speed dial. read more

They did an excellent job. I needed a bathroom exhaust fan replaced. My condo was weird and our current fans did not really vent anywhere. I went through my homeowners insurance and the company they sent out could not fix it. So I went with a Response Crew. They were able to send someone out to take a look. He explained everything wrong with my current system and told me exactly how he could fix it. They gave me an estimate and I hired them. A few weeks later, they showed up, fixed it in no time, and came below estimate. The workers were friendly and everything was done professionally. I will definitely hire them again when I need something else fixed! read more

After clearly showing evidence that they miscommunicated on their part and changed the cancellation fee unfairly, they still didn't acknowledge their mistake. The operations manager, Jennifer, was extremely rude and condescending on the email exchange and made up a timeline that suited them. It is pretty clear that Response Crew is the typically money-hungry corporate type of service. PLEASE AVOID THEM LIKE THE PLAGUE! read more

My gate spring was not functional and it would not close properly. Had a gate repair company come out and give me a bid. However they were scheduling a couple of weeks out so I called Response Crew and they came out the next day and fixed it. Works great now and their timeliness was the key for me. read more

I needed a water tank replacement at a rental. The quote was reasonable and their team was on text with me supporting me on all questions such as they model read more

Great job, excellent work at a good pro, showed up on time and did the work really quickly

Luis did a great job for us with a tricky drywall patch. He creatively blended the patch to seamlessly hide a troublesome exposed pipe. His work is thoughtful and meticulous and fairly priced. Highly recommend. read more

Super nice guys and professional. Hey replaced two faucets for me and I highly recommend them...

If you have ever experienced the middle of the night chirping from a smoke detector without the physical ability and/or knowledge of how to make it stop, even after changing the battery...then you might understand my urgent desire and need to find a handyman service to help bring the quiet back to the house. I called around the next day and the only company that got back with me was The Response Crew. Arrangements were made and "Casey" arrived at our door to quickly take care of the matter. Since our home is a bit older, it was decided that we wanted to update all of our smoke detectors. Casey quickly picked up the new smoke detectors for us and replaced them all. He was professional, courteous, friendly and efficient. My husband and I will definitely be contacting The Response Crew (and especially, Casey, if he's available. :-)) for our future handyman services, which could keep him busy for several more visits. Thank you to the entire Response Crew team for your quick service. It is/was greatly appreciated. read more

Excellent service. Jennifer has a great team of pros who really know how to go the extra mile to get the job done right. The entire company is fast, responsive, and responsible. Fair rates - not cheap but fair for the level of service you are getting and the peace of mind that comes from dealing with professionals. Highest recommendation for the Response Crew and looking forward to using them again. read more

Response Crew - Handyman Near Me - Scottsdale, Arizona

Hired this company to breakdown, move and reinstall a huge wood playset and they got it done so quickly. It looked great! I'll be hiring them for more handyman services in a week or so. Very professional, very quick and very precise. read more

Response Crew - Breakdown, move and reinstall of playset! - Handyman Near Me - Scottsdale, Arizona

I needed some drywall repaired as well as caulking & replacement of a weather strip on a door. Luis showed up earlier than scheduled (fine by me!) and got right to work. He was kind and gave my curious dog some attention. His work was well done - he went above & beyond and added a weather strip to the bottom of my door, which I needed and didn't realize beforehand. 10/10 all around! read more

Service was excellent. The tech, Joshua, was knowledgeable, efficient and very professional. He was able to take care of 4 small projects in a very timely manner. We were extremely happy with the work done and the overall experience with Response Crew. Would highly recommend them. read more

Excellent work done by Jack - helped me with removal of an ugly, builder grade shelf and the hanging of nice, new shelves. Office manager, Jennifer, was very helpful and as accommodating as possible. I have multiple upcoming projects in my house and am looking forward to having Response Crew help me get them done. read more

We had some problems with the front door of our house. Spoke to Jennifer and she explained that the problem could probably be resolved with some weather stripping. Kelly, the tech, came and installed the weather stripping. Problem solved! We could not ask for a better experience. Kelly was professional, personable and explained all that he did. We will definitely use Response Crew again. read more

Love the Response Crew !On time ,efficient and knowledgeable with all household repairs. Needed to have several doors sealed and some folding doors adjusted . Took great care to make sure I was happy with the finished work. Very reasonable rates. Highly recommended read more

Chris gave me two hours of his time, and replaced a toilet valve, wall valve, and sink faucet. Plus he ran some coax cabling for me. I think he did a great job, and there were no surprises with the bill. I would use them again. read more

Fast and quality service at a good price. The installer was mindful of our newborn during the installation. Thanks for the help response crew. read more

Response Crew - Security door install - Handyman Near Me - Scottsdale, Arizona

Our smoke detector with dying battery was stuck. Response Crew not only got someone out right away for this tiny-for-a-pro job but also repaired an outdoor gate. The repairman who came was also very considerate of our reactive dog and gave me plenty of time to confine the dog without rushing. Recommended! read more

Looked for a company to replace 2 hose bibbs and attach backflow preventers. I called a few places, and the prices were astronomical. Then, I found Response Crew, and contacted them. They were extremely courteous and had no issues with getting me the help I needed. I was notified that Mario was on his way out and perform the work. He was VERY polite, knowledgeable, kind and patient with the many questions asked of him. We were a little anxious at first, but once he came out and we started talking, any concerns we may have had were eliminated quickly. He did an OUTSTANDING job and has some really cool looking star tattoos to boot! Thank you Mario!!! Thank you Response Crew!! read more

Sorry to hear our long time handyman Kelly will be moving. Kelly has provided nothing less than stellar service for us over the years. Because of Kelly's recommendations we will continue to work with response crew in the future, good luck to you Kelly. read more

Response Crew - Happy long time customer Good luck Kelly! - Handyman Near Me - Scottsdale, Arizona

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Dennis did a great job with the masonry work on my back wall. Excellent job. Thank you so much. read more

Response Crew - What it looks like now, strong. Thank you Dennis. - Handyman Near Me - Scottsdale, Arizona

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I loved my experience with Response Crew! I am a relatively new homeowner and do not have much knowledge when it comes to hiring someone to do handyman work. I am BEYOND happy I went with this company. I was scheduled within a few days, and they provided plenty of communication. Shawn, who came to my home, exceeded my expectations! There was a part he needed to pickup and he ended up finding an additional part to fix something that I didn't think would happen!! The price was just right, IMO. The company is trustworthy and I will use them again as needed. Thanks Response Crew Team! read more

Professioal and speedy response, helpful & pleasant. Needed flexibility in scheduling -- done. Needed a repair I didn't know was present -- done -- even fixed improper work by someone else in the past. read more

This is my third time using Response Crew. All 3 times, they have performed A+ service. This time I had my 2 bathroom faucets replaced and couldn't be happier. I also had the outdoor gate stripping replaced. For the fence, I had them purchase the parts as I had no clue what to buy. The technician cleaned up after the job was completed . The work was done within the 3 hour time frame they quoted us. Thank you Response Crew...I will definitely use you in the future as well as recommend you to friends and family. read more