I HIGHLY RECOMMEND HEAR INC. I am a huge fan of great customer service and Hear Inc delivers! My…read morestory is an interesting one as my Father In-Law (Dave) has had a rapid decline in his hearing making it difficult for him to hear anyone or anything. I had seen an ad in the Times Colonist featuring two ladies at Hear Inc. in Brentwood Bay and Saanichton. I called and explained the problems and was so happy to get an appointment booked quickly. Dave had already had a bad experience with a large company in Langford who told him he would need to wait 5 months for hearing aids - so it was great to get a second opinion from Hear Inc so quickly. We met with Donna(the Owner of Hear Inc) who tested the ears, made recommendations, supported us with paperwork, set Dave up with temporary hearing aids that worked right now, taught us how to change the batteries, insert them in the ears and more. At the end of the appointment - THAT SAME DAY, Dave walked out able to hear again!!! That is amazing! I took him home where he met his wife and mine and we all started to chat. I asked his wife to say a number between 1 and 100 - she said 50 in a quiet voice and Dave heard her clearly for the first time in months and said 50 out loud to the group of us. How did you heart that she said? "I can hear again - I am wearing hearing aids right now" Dave said. They couldn't believe it. Me neither - we received Service Excellence that was well beyond our expectations and I want to yell it from the rooftops! The bottom line: If you need hearing aids, contact Hear Inc and get proper hearing support from the best professionals who know their stuff. Donna - you were fantastic and I want to tell everyone about Hear Inc. Great customer service isn't all that common anymore and I can't imagine any company doing a better job than you did! Dave is noticeably smiling again, with a bounce in his step because he can hear again - thanks to Hear Inc. BTW, hear Inc provides many other hearing services which I wasn't surprised to hear - they are awesome!

I was a reluctant customer not only because it was difficult to admit to being hard of hearing, but…read morealso because I was suspicious of being oversold on a pair of hearing aids. What I found and experienced was professionalism, friendliness, and an excellent product for my deteriorating hearing. In addition, when an update, cleaning, and some minor repairs were needed the work was done promptly and at a reasonable cost. I live on Pender Island, and anyone who has the pleasure of living on one of the Outer Gulf Islands knows the challenges (and cost) of having to travel to Victoria for service. Donna sets up at the Pender Health Clinic every other week and I believe that she also visits Mayne and/or Galiano Islands. When I've needed new batteries or had a minor problem with my hearing aids I can access Donna's service 5 minutes from my home. Not to detract from the national companies that have offices in Victoria, but I prefer to support a local, independent business. Donna is a professional audiologist and the owner of this small company and I am more than happy with my hearing aids, now 5 years old, and Donna's service.

Anacortes Hearing Center delivers exceptional care, and audiologist Holly Kennedy deserves special…read morerecognition. She is highly capable, a terrific listener, and brings a thoughtful, professional approach to every step of the process. I came in skeptical about whether I even needed hearing aids, which must have made providing an unbiased assessment challenging. Holly never pushed, never rushed, and never treated the decision as transactional. Her style is low-pressure, supportive, and centered on helping you arrive at a conclusion you feel confident about. She explained my hearing results clearly, answered every question, and showed what felt like unlimited patience as we evaluated options. She provided two different demo sets of hearing aids--and made it clear she was willing to continue with whatever testing or comparisons I needed. After I chose my devices, Holly continued to offer guidance while I adapted to them. She encourages follow-up questions, checks in on progress, and genuinely wants her patients to succeed. I wholeheartedly recommend Anacortes Hearing Center and Holly Kennedy. Outstanding care, genuine listening, and a level of support that's increasingly rare.

I have been wearing hearing aids for nearly fifteen years. When it was getting close to upgrade…read moretime, I chose three local hearing aid centers to research for product and service. I was not all that impressed with the first two. I was hopeful that number three would be the charm. It was! My first priority was quality of the output of the hearing aids. Second, I wanted caring, competent, and friendly service--at a reasonable price. Side note: the second hearing center I visited was manned by a gentleman whose previous employment was lumber supervisor. He was now a "hearing aid specialist." At Anacortes Hearing Center (AHC) the owner/operator has a PhD in audiology and has years, if not decades, of experience. During the process of learning about, testing and experiencing what the AHC had to offer, I knew I was in the right place. I ended up buying a pair of Oticon aids. And while the hearing devices are exceptional (of all the units I tried), the Oticon was light years ahead of the others. I did road test multiple devices at the first two locations. The first location let me wear two different pairs of aids for a couple of weeks. The second wanted payment up-front for me to wear them home. Honestly, I was not at all impressed with number two. Spending a lot of money and wanting to get the most for my dollars is a big deal. I was happy that I did the weeks of research. It paid off in spades. I especially like that when my cell phone rings the voice is right in my ear--and private. The software, too, is exceptional. But the service I received from Dr. Kennedy and her assistant, Lindsey, was absolutely fabulous. I could not ask for more. Dr. Kennedy was dedicated to getting my situation right. And she did. Whether you are going to do the tedious research or just want to go into one good place and "git er done," look no further. I hope this review helps you.

Seline (the owner) is amazing! She brought my hearing aids done in price so I could afford them…read more and knew what she was talking about. This place is great for anyone who needs to buy hearing aids!

From the owner: Hearing Tests, selling hearing aids, fittings of hearing aids, maintenance of hearing aidsread more

Always so lovely to deal with and happy to help in anyway…read morepossible to solve your specific dilemma. Highly recommend Michelle. She is awesome!!

I'm shocked that The Hearing House and Dr. McLean haven't had reviews posted. I've been going…read morethere for about 6 or 7 years. Very professional, very thorough. My work required good hearing, so I've had it checked off and on for, oh, 20+ years. Dr. McLean is hands down the best I've seen. Her pre-audiologist degree is in neuropsych, so she can clearly and thoroughly explain how intimately your brain is tied into your hearing. My employee insurance ended with my retirement 2 years ago, but I religiously see her annually and happily pay for the examination as she tests me again, tweaks my hearing aids, checks their condition, and updates all advice and recommendations. My hearing aids were pretty $$$, but after I got them I met various friends who went cheap/down-market and clearly regretted it. I doubt they got as good service from their audiologists, either.

From the owner: Hello from The Hearing House, my dream come true. For many years I worked as an audiologist for…read moreother companies and wanted a better way to help people hear again. I wanted to spend more time with my patients in a less clinical setting, but I had little control over my own schedule or surroundings.

Contacted them recently and found the staff a bit difficult to work with. Won't be using them…read more Cannot speak to the quality of the business beyond this.

From the owner: At Broadmead Hearing Clinic and Oak Bay Hearing Clinic, we are here to listen to you and your…read morehearing needs, and we can provide the best, most up-to-date hearing solutions to fit your lifestyle. With clinical expertise as its foundation, the Oak Bay and Broadmead Hearing Clinics aim to set the standard for auditory care in Victoria. Embracing advanced technology and innovation, we seek to improve the quality of life for each of our patients through individually tailored solutions. Whether you have a long-term hearing loss or if you are just noticing a lack of ""clarity"" with speech, we are here to help. Dr. Erin Wright is one of the few Audiologists who have earned their clinical doctorate in the field of Audiology. Her passion for learning about the ear and hearing has given her the expertise to serve your hearing health care needs. With 18 years experience, Dr. Wright is very knowledgeable about the latest advances in hearing instrument technology.

Unfortunately the treatment for Tinnitus didn't work despite being told it would. They are nice at…read morefirst but in the end all about money here and don't stand by their treatment if it doesn't work they don't care. I wouldn't bother with this clinic. Many other treatments with better success avail at a lower cost.

From the owner: Welcome to HearingLife Hearing Clinic, your trusted partner for all your hearing needs.If you…read moresuspect you or a relative may have hearing loss, we recommend scheduling a FREE hearing test with us. When you visit your nearest location, our hearing care professionals will conduct a thorough evaluation of your hearing and recommend the best treatment options for your unique needs.

The professionals at Nexgen make the product remarkable because they put the care and invest in the…read moretime to ensure you walk away feeling confident. My hearing loss became noticeable in my forties and impacted my relationship with my family, friends and colleagues. The challenge with hearing aids is the surround sound. I just wanted to hear to hear the conversations around the dinner table, not the TV in the background. From Wendy's smile and assistance to Marius Nothling's intuitive connection with hearing and the technology, I am finally confident in all environments.

The service I received from Marius was a model of what great service is. Marius was thorough in…read morethe initial testing, and he provided excellent follow-up. It was clear that until I was satisfied he would not be. I would happily recommend him to anyone wondering about their hearing.